Management Report on Talent Management

This management report discusses talent management in Marks and Spencer company. It covers the importance of talent management, key issues faced, and recommendations for improvement.

Management Report
Anamaria Manda

EXECUTIVE SUMMARY
Talent management is considered as a key which lead to developing of organisation.It is very
important for a company to manage its talented employee as it will help in accomplishment of
desired objectives. There are various issues faced by company in order to manage talented
employees as well as retaining them for long time frame. Some recommendations are provided to
respective company which will help in managing employees.
This report includes a management report on Talent management. Talent management process of
Marks and Spencer company is identifying workforce, recruitment, on boarding, management of
employees performance, providing appropriate training, succession planning, critically analysing
performance gap and at last providing benefits to employees. This includes complete information
about the topic including its importance as well as major issues. HR practices has be considered
regarding the management topic as well as recommendations for further improvement has be
properly evaluated.

Contents
INTRODUCTION...........................................................................................................................4
Consider HR practice in this area................................................................................................6
Recommendation ........................................................................................................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Marks and Spencer is one of the leading company which is dealing in fashion retail sector. This
is a British multinational organisation which is developing different types of products and
services in order to satisfy its customers. It is providing range of products which includes
clothing product line, footwear, accessories and many more This company is developing high
quality of fashionable products which includes ready to wear cloths, footwear, accessories and
other fashionable products (Serban and Andanut, 2014) headquartered in London, United
Kingdom. This company was formed in 1884 and founder of this organisation was Michael
Marks and Thomas Spencer..
This company is conducting its business operation in effective and efficient manner as well as
developing strong strategies in order to gain competitive advantage over other rival companies.
Turnover refers to the rate in which employee leave the organisation in a particular time frame.
Sales refers to number of commodity sell by organisation for earning money. Profit is the
financial amount gain by company by offering products and services to customers.
Plan of expansion is the strategies developed by company in order to expand business activities
in new market area. Marks and Spencer company has approx 8500 number of employees that are
work all around the world (M&S. 2019). This company is facing problems in effective
management of organisational talent.
Talent management describes the process which consist of planning, attracting candidate ,
selecting most suitable candidate as well as developing their skill and retaining then within
organisation for longer time period. Talent management can be defined as a way of managing
employees as well as their capabilities in effective and efficient manner. This can be describe as
a process which includes full fill requirements of company as well as vacant position by hiring
most suitable employees for it. It is essential for Marks and Spencer company to manage its
employee as well as full fill their requirement.
This company needs to identify needs and wants of employees for full filling vacant job
position. Developing a strategic recruitment plan is very different from noram recruitment as in
this respective company will be able to hire highly talented employees with appropriate skills.
Special skills include learning skills, communication skill as well as team work skills. This will
be very helpful in success of organisation.
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Talent management is very helpful in managing employees as well as developing skilled
workforce for organisation so that they can achieve desired goals. This will lead to enhancing
capabilities of employees as well as developing expertise in order to match with the required job
position (Elegbe, 2016). Talent management play a crucial role in enhancing productivity as well
as profitability of organisation. this is very essential in getting desired outcomes as well as
performance of employees.
Talent Management plays a very crucial role in Marks and Spencer company (Human resource,
2019). This is very helpful in meeting the employees requirement as well as attaining
organisational goals. Importance of talent management for Marks and Spencer company is
mention below in detail.
Increase employees performance – Talent management is important in increasing
performance of employees (Benitez, Llorens-Montes, and Fernandez-Perez, 2015). By the
process of talent management Marks and Spencer company can easily analyse as well as evaluate
capabilities of each and every employees. This will be very helpful in developing their skills in
such as manner that their performance is improved. Talented workforce of organisation will be
able to use their skills and capabilities in effective manner which will lead to increase in
performance.
Improve business productivity – Talent management process is very helpful in
improving overall performance as well as productivity of organisation. it is very important for
Marks and Spencer company to manage its talented employees in correct manner as they will
help in enhancing productivity of business and accomplishing of set targets. Employees with
appropriate as well as accurate skill will be able to perform task in better and fast way. This will
have direct impact over improvement in productivity of respective company
Retaining talented employees – It is very important for Marks and Spencer company to
retain it talent workforce for longer time period (McKeith and et.al., 2017). This will be helpful
in enhancing business productivity as well as performance. Retaining of employees is possible
for with the help of talent management as it will lead to attract employees as well as retaining
them.
Employee motivation – Employee motivation is considered as one of the critical part of
organisation. talent management will be helpful in motivating employees in order to perform
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task in better manner (Mathew, 2015). This will lead to engagement of employees with company
as influence them to use their full capability and potential in order to complete task in effective
manner.
Key issues
As per the view point of The Checkster Staff it can be analysed that there are various
issues which will affect management of talent in organisation (3 Key Talent Management Issues
Plaguing Organizations, 2019). It is very important for Marks and Spencer company to identify
major issues as well as resolve them. This will be very helpful in managing talented employees
as well as lead to achievement of desired goals. Key issues that is faced by Marks and Spencer
company is mention below in detail.
Recruitment and retention – this is one of the major issues that arise during
recruitment as well as retention. When company is not able to recruited suitable and talented
employee for organisation then Marks and Spencer company will not be able to manage its
employees in appropriate manner (Yawn and et.al., 2014). Retention of employees will have
direct impact on talent management and this will have negative impact over respective company.
Hiring quality – The quality of employee hired by recruitment and selection team will
directly affect the talent management of Marks and Spencer company. It is very important for
respective company to hire high quality employees which is able to perform given task as well as
performance business operations in effective and efficient manner. Quality of employee hired bu
company will have affect over talent management.
Human resource of Marks and Spencer company play a crucial role in overall
development of employees as well as management of talent (Manyika and et.al., 2015). It is
important that human resource of Marks and Spencer company manage talented employees in
effective manner. Role of human resource is this area is mention below.
Set clear expectation and align organisational goals
It is essential for Marks and Spencer company to set clear expatiation for employees as
well as find and select candidate who is able to meet with the organisation requirement. This will
be very helpful in hiring high quality employees with required skill set as well as capability to
conduct business operations in effective and efficient manner.
Go beyond regular performance appraisals
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Human resource of Marks and Spencer company should go beyond regular performance
appraisals. This will be helpful in attracting highly skilled employees as well as retaining them
with organisation (Gelens and et.al., 2014). Performance appraisals are essential for growth and
development of employees and it is very helpful in employee motivation. This will provide
benefit to employees as well as respective company also.
Provide professional development opportunities
It is very important that Marks and Spencer company is providing opportunities to its
employees. This will help in overall growth and development of employees as well as
management of talented employees (Cappelli and Keller, 2014). By providing different
opportunities to its employees respective company will be able to gain trust from employees as
well as retain them with in organisation.
Measure and improve talent management
Marks and Spencer company should timely measure the performance of employees as
well as improve their skills. Development of ability and potential of employees is one of the
crucial part in management of talented employees. Respective company to timely measure the
performance of employees as well as provide essential training in order to manage talented work
force.
Recommendation
There are various recommendation for Marks and Spencer company in order to correctly
manage its employees as well as enhance performance of its workforce (Schiemann, 2014).
Marks and Spencer company is not following proper talent management process. In order to
improve talent management process some recommendation are mention below. For enhancing
the recruitment process of respective company 3 months time durations will be required. This
will be a cost process as company have to use new tools and technology for recruiting talented
employees as well as training them to enhance their skills. These recommendation will help
respective company to successfully achieve its goals.
 It is essential for Marks and Spencer company to use different sources of recruitment.
This will help in attracting as well as stimulating talented or highly skilled workforce of
respective company. This will required high cost to business so it is essential for this
company to manage its cost in effective manner.
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 It is very important for respective company to hire and select those candidate which are
as per need and wants of respective company (Vaiman, Haslberger and Vance, 2015).
This will help in enhancing the quality of workforce hired in Marks and Spencer
company. This will the the top most priority of respective company as its business is
majorly dependent of its employees.
 Respective company should provide timely training to its employees. This will lead to
motivate them as well as help in retention of them for longer time period within
organisation. This will require time period of approx 3 months in order to successful train
employees.
CONCLUSION
From the above report it can be concluded that talent management is one of the most
important part of organisation. this play a crucial role in growth and development of business as
well as its employees. It is important for company to use right and effective method for
managing as well as retaining talented employees within organisation. Talent management is
considered as a systematic process which will help in motivating employees and enhancing their
performance. Company should manage its employees in correct manner as well as resolve all
those issues which affect talent management.
REFERENCES
Books and Journal
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Elegbe, J.A., 2016. Talent management in the developing world: Adopting a global perspective.
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Serban, A. and Andanut, M., 2014. Talent competitiveness and competitiveness through
talent. Procedia Economics and Finance, 16, pp.506-511.
McKeith, I.G. and et.al., 2017. Diagnosis and management of dementia with Lewy bodies:
Fourth consensus report of the DLB Consortium. Neurology, 89(1), pp.88-100.
Yawn, B.P. and et.al., 2014. Management of sickle cell disease: summary of the 2014 evidence-
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Manyika, J. and et.al., 2015. A labor market that works: Connecting talent with opportunity in
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Schiemann, W.A., 2014. From talent management to talent optimization. Journal of World
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Benitez-Amado, J., Llorens-Montes, F.J. and Fernandez-Perez, V., 2015. IT impact on talent
management and operational environmental sustainability. Information Technology and
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Mathew, A., 2015. Talent management practices in select organizations in India. Global Business
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Cappelli, P. and Keller, J.R., 2014. Talent management: Conceptual approaches and practical
challenges. Annu. Rev. Organ. Psychol. Organ. Behav., 1(1), pp.305-331.
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Y. Lacey, M. and Groves, K., 2014. Talent management collides with corporate social
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Online
Human resource. 2019. [Online]. Available through:<
https://www.humanresourcesonline.net/the-importance-of-talent-management-and-why-
companies-should-invest-in-it/>.
3 Key Talent Management Issues Plaguing Organizations. 2019. [Online]. Available through:<
https://www.checkster.com/blog/3-key-talent-management-issues-plaguing-organizations>.
M&S. 2019. [Online]. Available
through:<https://corporate.marksandspencer.com/sustainability/people>.
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