Management Style British Airways
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Added on 2020-02-05
Management Style British Airways
Added on 2020-02-05
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UniversityDeveloping ManagerByDateNameLecturer’s Name
THE DEVELOPING MANAGERContentsLO1:............................................................................................................................................................31.1 Compare different management styles...............................................................................................31.2 Discuss leadership characteristics.....................................................................................................41.3 Evaluate communication processes in the business...........................................................................51.4 Analyze organisational culture and change in business.....................................................................6L02:.............................................................................................................................................................82.1 Assess own management skills performance:....................................................................................82.2 Analyse personal strengths, weaknesses, opportunities and threats:..................................................92.3 Set and prioritise objectives and targets to develop own potential:..................................................10LO3:..........................................................................................................................................................113.1 Lead and motivate a team to achieve an agreed goal or objective....................................................113.2 Justify managerial decisions made to support achievement of agreed goal or objective and recommendations for improvements......................................................................................................13LO4:..........................................................................................................................................................154.1 Explain how own managerial and personal skills will support career development.........................154.2 Review career and personal development needs, current performance and future needs to produce development plan...................................................................................................................................17Author’s Name:Page 2 of 19
THE DEVELOPING MANAGERLO1:1.1 Compare different management stylesBritish Airways and Saga Holidays are the organisations to be considered that belong from the hospitality industry and travel-tourism industry.BA’s management styleBritish Airways is one of the biggest airline service providers in the UK offering passengers over150 destinations to travel around the globe. At the time of economic crisis of 2008, the company dealt with the recession and had maintained to survive with the massive changes. The company was at the threshold of getting bankrupted. Willie Walsh, the CEO of the company has been able to significantly deal with the situation with his communication and management skills. Thus, the management expertise and abilities of the enterprise's CEO is well, enough to pull them out of tough saturations and flourish the business to in developing stages to earn recognition and profit(Filipova, 2013). Saga Holiday’s management styleSaga Holidays are associated with the industry of hospitality and servicing the customers for over 65 years making themselves leading holiday cruise providers to facilitate their customers with comfort and satisfaction. Advancement, achievement and responsibilities are the three aspects or rather key elements that motivate the employees to serve better to the customers and also get job satisfaction (TheGurdian, 2013).Comparison between the management stylesAuthor’s Name:Page 3 of 19
THE DEVELOPING MANAGER The coercive management techniques and active management style are the two kinds of management styles noticed in the research mentioned above. The leader follows these methods tocreate employee satisfaction and motivates them to work under any circumstance. The running style leads to the satisfaction of their employees, and the coercive process leads a pressurized situation for the workers and put them under stress. 1.2 Discuss leadership characteristicsThe determination and dedication of the leader towards the company and their subordinates showthe features of the administration.Interpersonal skills: leaders who have won respect and trust of the experts/supporters can in like manner make usage of this faith in moving relationship towards finishing its business objectives. The interpersonal aptitudes of such leaders are useful in working through testing supervisor-subordinate affiliations and keeping up workplace solidarity. Moreover, such leaders are the phenomenal social affair of onlookers individuals and give gainful information.Communication skills: Leaders who show human capacities tend to be remarkable speakers andgroup of onlookers individuals, therefore, keeping the delegates significantly vivacious and presented. The manager tunes into his/her disciples and inquiries them for ensuring that they have unmistakably fathomed what he/she expected to pass on. Values: A good leader values arranged workforce and appreciate its centrality in bringing a greater perspective inside the affiliation. They do it by giving due respect to the specialists/disciples and division from demonstrating any predisposition.Organisational apprehension: A respectable leader understands the destinations and focus of an affiliation and knows how they can be the expert by setting up frameworks inside the Author’s Name:Page 4 of 19
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