Management Thought and Practices

This case study analyzes the roles and functions of management in an organization, specifically focusing on the general manager of Allstyles department store. It explores the importance of planning, organizing, and controlling in achieving business goals. The study also discusses different management theories, including system management theory and contingency management theory. Additionally, it highlights the various roles of a manager, such as leadership, liaison, and monitoring. Overall, the case study emphasizes the significance of effective management in improving performance and achieving organizational objectives.

Management Thought
and Practices

Table of Contents
INTRODUCTION...........................................................................................................................3
Management functions and roles ...............................................................................................3
Roles of Manager .......................................................................................................................5
Management Theories.................................................................................................................6
CONCLUSION ..............................................................................................................................9

INTRODUCTION
Management is an action, a procedure and an centralizing role. It develops as a group of
valuable carry out by a person in performance of some particular project. The process of
management is dynamic in nature and has several explanations which are based on the
disciplinary approach. This case study is going to analyze the roles and function of management
that help the organization to perform better and develop their performance. This case study is
going to examine the function and roles of general manager in Allstyles department store which
was very large shop in the city(Antes, Kuykendall and DuBois, 2019). They had so many outlets
that trading huge range of goods like clothes, furniture, electronically goods carpet and many
more. So there are few roles and functions of management that is acquire by the general manager
of the department and which is mentioned below:
TASK 1
Management functions
Management is the process of planning, directing, controlling, organizing the functions
and group of individuals in the company. There are generally few functions of management that
is followed by the company in order to develop their business and make the company organized.
There are several kinds of function and roles did by the Rebecca in order to enhance more
benefit for the company and these functions are mentioned below:
Planning: planning is the process of thinking about the functions that is needed to accomplish
the targets. Rebecca planned a meeting with their higher authorities to maintain the sales target
for the department. According to her planning is the way that helps them to remove and
overcome the chances of uncertainties and also help them to reach their target in a very
appropriate manner(Bao, and Gao, 2016). Rebecca planned this meeting because she want to
remove all the uncertainties and want to get best outcomes and profitability. Rebecca planned
this meeting because she wants to meet with all the managers of each department and explains
about the pricing strategies and promotional strategies for the upcoming season of sale.
According to her planning provide a assistance for action and for doing activities. Through
planning she can direct their staff actions towards the targets goals and aims. Planning helps her
to set the standards of their actions and performance. Through planning the company improves

their resources utilization. By the use of planning its really helps Rebecca to boost their
confidence and also help her to provide motivation and commitment about their goals and
desired aims . Planning is very helpful for the company because its provide flexibility ,
established teamwork , cater some guidelines to take appropriate decision and enhance focus
and much concentration on the outcomes and results(Taguchi , 2017).
Organizing: organizing is the function which includes developing an framework and allocating
the resources on the basis of planning so that it will help the company to accomplish their targets
and objectives in the very appropriate manner. After planning Rebecca organized a meeting in
order to analyse the requirements of the resources and strategies and assigned theses resources on
the basis of capabilities of employees and requirements. Rebecca held the meeting and then
organize strategies to communicate with their customers. In the meeting she inform all the staff
and employees of the company to reduce the price and maintain the way in which products
should be presented so that it will help them and customer as well to get clear communication
about their strategies like promotion. By the use of organizing its create efficiency of the work
and resources. Rebecca do not want to waste so much time on correcting the mistakes , searching
for data, and solving any issues so that is why she chosen this function in order to spend less
time in these kinds of things. According to her time saving means more productivity and more
resources for the project and assigned task and then more money with best outcomes. For their
departments organizing function makes simple for every worker to have access to appropriate
and applicable information and also help the company to keep all the things in a appropriate
manner and to improve the management skills of the company(Fredendall, Letmathe, and Uebe-
Emden, 2016).
Controlling: Control is a function which supports to analyse and check the problems in order to
take appropriate actions. After planning and organising, Rebecca applied the function controlling
in order to check and manage the situations and problems. Rebecca start monitoring the
performance of their employees. She reviewing the bad performance of the electrical goods
division with their subordinates. Rebecca assigned the task to their employees according to their
capabilities and quality and then evaluate the activities of their subordinates and employees. This
supports in decision making and take appropriate actions by the higher authorities and mangers.
Rebecca took this function because she wants to avoid the contingency and any loss. Through
controlling there are so many things that help the company to perform better and avoid loss and

or any kind of difficulties because planning is a very simplify process as compared to controlling
which can be characterized as as complex procedure. Controlling take so much efforts and
attention by the person and for processing the business very smoothly Rebecca pick this
function. Controlling helps the company and general manager as well to get positive outcomes,
and facilitate optimal utilisation of resources and also help her to evaluate the accuracy of the
performance and standards. Rebecca was very assertive in measuring and evaluating the
performance of the individual working in the business organisation. She took major steps to
identify the gaps and deviations within the performance is delivered by the workers. On the
basis of this case study she implementing major strategies that could facilitated in coping up with
the exiting issues in the performance of the employees. By the use of controlling it improves
entire performance of an organisation and also help her to minimise the errors and set discipline
and orders within the company and employees(Girardet, and Berger, 2018).
Roles of Manager
Rebecca did so many roles in order to create better and effective performance in the
company. As a general manager of the Allstyles department stores she did so many activities
like she planned a meeting in order to build team work within the company and set some
appropriate strategies like pricing and promotional for the next end of season sale. She took
major steps to identify the best and effective strategies to overcome the difficulties and get best
outcomes. As a general manager of the company Rebecca did so many roles and that are
mentioned below:
Leadership Role: In every organisation all the managers have a leadership role. The role of
Rebecca as a general managers in the Allstyles department stores,she have to coordinate the
work and activities of other and leads their associates. This roles involve so many activities and
functions like training, motivating, and monitoring employees.
Liaison Role: As a general manager of the company,she have to perform the function of
motivation, communication , motivating team spirit and so many more. Rebecca did all this roles
in order to get positive outcomes and develop the efficiency of the employees because better
communication plays a vital role in the company. Through better communication it will help the
employees to build the trust and confident among the employees. Rebecca conduct so many
programs to motivate their employees and also provide them rewards and appraisal so that they
can feel more valued and motivated towards the work.

Monitoring Role: As a general of the company she seeks and get data concerning external and
internal events so she can acquire understanding of the company and their environment as well.
To develop and improve the quality of the employee the company took major steps like
evaluating the performance of the employees, identify the problems, monitoring the allocation of
the strategies and resources. These all functions are very important to work effectively without
ant problems and in a particular time period(Kumari, BHAKA, and CHOUDHARY, 2019).
These all the functions and roll are very important for the company in order to get
positive outcomes for future. It helps the company to build the coordination among the
employees and the managers. It support the managers and company to gain maximum profit
with optimum utilization of resources. It also help the employees to develop and improve its
personality because management is not about doing and performing activities but also help the
individuals in grooming their skills and personality of employees and also help the company to
create huge customer base and satisfied the needs of the employees and customers as well. These
things help the company to grow and develop more in the market and create popularity,
reputation. It also help the company to build good management system in the organisation and
good management support to preserve and expand the scale of operations in the company.
Management is one of the most essential part of the company because it integrates the efforts of
the HR and utilise them accomplish the target outcomes and aims so this is the reason it is much
needed aspect for the company.
Management Theories
Management theories are the concepts and methods environment that advised strategies
of management that involve equipments, model, structures and guidelines that is implemented in
the company. So There are two kinds of theories that is applied by the company and these are
described below:
System Management Theory: This theory describe the alternative formulation to the
management and planning of the company. The theory of system management suggest that
business like the person or individuals that take several components that operate harmoniously so
that the company can operate and work effectively(Martínez-Béjar, and Brändle, 2018). This
theory described that in the company every work is done by in a very appropriate manner. This
theory say that work can be done by in a very flexible manner but also in systematic manner.
This theory help the company to manage the system in a very organised way. Rebecca adopt

this theory or concept to work effectively with more efficiency. Rebecca focused on this theory
because she knows that workers are much important component for the company. Managers are
much require to measure the pattern and events in their organisation so to identify the best
method of management approaches. This is the theory through this Rebecca develop themselves
and create the environment to cooperate with the employees and also collaborating on several
plans and procedures so that they can operate much effectively and work much collectively.
Rebecca did this so many things to make a system organised like she followed so many roles and
function of management so that she can create that environment. She planned a meeting and
invite all the members and staff so she can informed that about their strategies and planning in a
very appropriate and systematic manner. After that she organised their meeting and informed
everyone about pricing and promotional strategies. She did all the task in a very effective and
appropriate manner in order to operate in a very systematic manner. She did planning
organising ,controlling and give so many sessions to their subordinate so that they feel motivated
and much inspired by their work. According to her operate in a organised manner is very
important for the company(Ngailo, Mwakasendo and Tippe, 2016). According to the Rebecca
an company can effectively direct only if their has good management mechanism. Amended
management support an company to manage and control the unity of direction to all their
activities and support to acquire the aims and goals of organisation and needs and wants
effectively and expeditiously. The company Allstyles department stores required a huge amount
of individuals operating in several department So the proper and systematic management support
an company developing good skill and coordination between the each sectors and direct them
through the development of the company or achievements of companies goals. A company
acquire maximum earnings and growth if there is an efficient utilization of resources and
material. According to Rebecca as she is a general manager of the company so she have to
maintained their personality according to their position because an non effective manager build
no efficiency towards the company. So systematic management support the company to
minimise the waste and cost of operations. Systematic management include not just doing work
and performing task but also support the person or individuals to groom their skills and
knowledge and personality as well. Rebecca held so many workshops, training sessions,meetings
to enhance the skills and personality of the individual. Systematic management also supports the
company to fulfil the aims of meeting the needs of the community( Raziq, and Wiesner, 2016).

Systematic managements is become a way for the company to identify and full fill the needs
and desires of the community and their customers as well.
Contingency Management theory: The major concept or idea behind the theory of contingency
management theory is that not every models and concept are suitable for the company. There are
several ways and factors like internal, external that will show their impacts on the selected
approach of management. The theory of contingency determine three variable that help the
company to influence the structure or framework of the company like the size of the company,
style of leadership, and technologies being employed. According to the Fred Fiedle there is no
particular techniques for handling an company and as leader of the company , they should have
that quality to take appropriate decisions in a very quick way and that is much suitable for the
any situations(Niyongabo, Jang, and Sung, 2019). As a general manager of the company
Rebecca has that quality to handle the situations in a very suitable manner and took exact and
quick decisions. As a general manager and leader as well she has that quality to adapt the things
very quickly and she is very flexible to communicate with anyone and tackle the situations.
There are several kind of leadership style that is followed by the company or Rebecca in order to
perform much better in then company(Pyle, Hall, and Bork, 2019). Like autocratic style,
Authoritative Style, Pacesetting Style, Democratic Style, Coaching style These are the very
effective styles of leadership that is considered by the company to maintain the systematic
environment in the company. Quality and styles of leadership matters a lot for the company
because they want to expand their business and want more customer base so it is very mandatory
for the company to hired a effective leader. Rebecca is a very effective leader , all the managers
of the any company are not leaders , a managers is considered as a leader If they bring role of
leadership in a very effective manner that involve motivation, encouragement, cater better
guidance, and promotive workers to raise work input for amended productiveness. There are
several kinds of qualities occur in Rebecca like she cater better and amended guidance to their
employees and these guidance involve education sessions, training, teach units, about their aims,
targets of the company. She do not have any behavioural issues like she is polite and calm to
handle the any situations. She always valued their employees and their efforts and she encourage
the new and fresh ideas , new innovations that can help the company to move in better place and
make their reputation much effective and powerful. Motivation is something that is very
important for the company to achieve the targets. Rebecca assure their group members about

their work capabilities and their energy that they have that power to perform the task in a very
best manner. Rebecca as she is efficient leader in the company so she always taking care of
these things to make their employees much motivated and building their trust and confidence so
that it will not create any impacts on their performance and help them to make good relationships
and connection with their subordinates and co-workers. For maintaining and applying better and
effective strategy its is much required for the Rebecca to coordinate with their workers and also
requirements of excellent communication among the team leaders and workers. Communication
include the exchange of thoughts, opinions, information and information among the individuals
at a specific place and period by speaking, writing and through gestures(Onnis, 2019).
These are the theories that are much applicable for this case study in order to perform the
task and organised a systematic environment in the company because for development and
growth it is much required to follow the theories and structures.
CONCLUSION
From the above information it has been concluded that Rebecca is very effective leader
and she has that quality to handle the situations and their team. This case study shows that
management functions are much important for the company to work much effectively and in a
very appropriate and systematic manner. There are two theories is applied by the general
manager of the company in order to achieve their targets and aims of the company. The person
has given their best in order to meet their uncertain requirements for the market. She played a
very major and crucial role in establishing a environment that is in favour of the organisation and
will help the company to get better outcomes in the future.

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