This essay sheds light on the management practices used by Readycash for governing the business mechanisms and generating value for stakeholders and shareholders.
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Running head- MANAGEMENT Value proposition of Readycash Name of the student Name of the university Author note
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1 MANAGEMENT Introduction Organizational design plays a major role in managing the business operations of the companies and organizations. This is in terms of the business models, which enhances the awareness about the key resources, competencies, partners, revenue streams for achieving success. Executing the responsibilities according to the hierarchies is assistance in terms of controlling the operations according to the identified and specified requirements (Saebi & Foss, 2015). Generating value for the clients and the customers is assistance in terms of strengtheningthecustomerrelationships.Thisessayattemptstoshedlightonthe management practices used by Readycash for governing the business mechanisms. Within this, the main emphasis is on the generation of values for the stakeholders and shareholders. Discussion The operations of Readycash is bifurcated into sales of second hand goods and the provision of short term money loans to the clients and the customers. Along with this, running an online store adds to the brand image. Hard efforts of the staffs enhances the productivity, luring the clients from all over the world. According toMartins, Rindova and Greenbaum,(2015), acquiring functional structure proves beneficial in terms of enhancing the infrastructure for upgrading the standards and quality of the business. Liaison with the local government and police is assistance in terms of detecting the strategies needed for improving the efficiency in the stores. Theoperationsarecontrolledbythemanagerthroughcentralizedgovernment structure. According to the changing demands of the clients and the customers, there is a need for new design. For this, the company is in contact with the statutory bodies of law of the partners. In this, the company is concerned about establishing an outlet in the Southern Australia. This is in terms of the tax obligations, political instabilities, and high labour
2 MANAGEMENT workforce among others. As a matter of specification, the plan is to keep the main office in Adelaide, where there would an online store. A sub-headoffice would be established in six states of Australia around the country. The personnel is of the view that this approach would be effective in terms of establishing contact with the local police, indicative of reducing the intensity of crimes like thefts and robberies (Rauter et al., 2017). Along with this, the new design also proposes that in each office, there would be a local HR team, state finance team and local administration team. In this, the main focus would be to ensure that the stores receive adequate support within the stipulated time. According to the proposed new structure, the business model for Readycash stands as follows- ï‚·Keypartners-MarketingdepartmentofAdelaide,websitedevelopers,digital marketing coordinator ï‚·Key activities- Managing the operations of the online stores ï‚·Customer relationships- Liaison with the local government and police ï‚·Customer segments- Women, people with disabilities, young and old employees ï‚·Channels- Advertisements, campaigns ï‚·Key resources- balance sheet, income statement and cash flow ï‚·Cost structure-shipment costs ï‚·Revenue streams- Social media marketing
3 MANAGEMENT Classic organization theory can be applied to the business model and organizational design of Readycash. As a matter of specification,Scientific Management theoryis relevant in terms of governing the business mechanisms. Typical components of this theory are standardization, specialization and simplification, which assists in enhancing the efficiency. Bocken et al., (2015) is of the view that mutual understanding between the workers and the managements preserves the stability in the Public Relations (PR). In this, the main focus is on training and cooperation in case of the workers. This reduces the chances of conflicts, discriminations and harassments. Ignoring the rule of thumb reflects deviation from the traditionalbusinessmethods.Alongwiththis,mentioncanbemadeofWeber’s Bureaucratic Approach, which implies democratic perspective towards the organizational design.FunctionaldesignandstructureofReadycashisassistanceinpredictingthe specialized services, which would be crucial in maintaining the stability within the business operations. Santos, Pache and Birkholz, (2015) argues thatAdministrative theoryis perfect for assessing the approach of the personnel towards handling the business dynamics according to theidentifiedandspecifiedrequirements.Thestepsinthisdirectionareplanning, organizing, training, commanding and coordinating.Participative management styleis beneficial for Readycash in terms of assessing the newly designed structure. Within this, contingencyorsituationapproachwouldbeaneffectiveoption.Considerationof contingency learning theory would assist the managers to enhance the knowledge, skills, abilities and competencies of the staffs regarding the current competitive trends of the market.Visnjic, Wiengarten and Neely, (2016) states that prior to the training, execution of the situational analysis would seem fruitful for the Company in terms of maintaining the pace with the contemporary brands.
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4 MANAGEMENT MultidisciplinaryapproachwouldbebeneficialfortheCompanyintermsof maintaining the balance between the operations. Within this, reference can be cited of offshore management, which would act assistance in terms of gaining an insight into the prospective sources through which the revenue and profit margin can be enhanced. Along with this, offshore management would enhance the awareness of the personnel regarding the feasibility of the functions undertaken by the departmental units.Mention can also be made of thesystems approach, which binds the operations of Readycash within sub systems, which are dependent. As per the arguments ofTantalo and Priem, (2016), tThese systems help in reflects the different and wide ranging patterns of behaviours exposed by the personnel towards completing the allocated duties and responsibilities. Ways to generate value for the internal and external stakeholders Indulging in joint ventures with the marketing team of Adelaide would be effective for Readycash in terms of enhancing the awareness about the actual competitive scenario. In this, establishing stable communication with the market coordinator would act assistance towards organizing the activities according to the identified and specified requirements. Hiring skilled and qualified website developers would add to the brand image. Creating attractive taglines would increase the trafficking of the audience towards the business. This is especially applicable for the online store operations. As per the arguments ofKavadias, Ladas and Loch, (2016), segmenting the customers would be crucial in terms of gaining an insight intotheirspecificneeds,demandsandrequirements.Advertisementsonthesocial networking sites about the newly launched plans would be an effective step for strengthening the customer base. Along with this, campaigns would act as an agent towards detecting the specific interests of the clients and the customers.
5 MANAGEMENT Liaison with the local government agencies would seem fruitful in terms of averting the illegal scandals and issues. This liaison would be productive for reducing the intensity of the crimes like thefts and robberies. Policies within the liaison would add reliability within the plans. Along with this, it would also standardize the operations according to the legislative requirements. In this, the key resources would be balance sheets, income statement and cash flows.Abdelkafi and Täuscher, (2016) points that sharing these statements with the higher authorities would be fruitful in terms of the assessing the effectiveness of the planned strategies and programs. Taking assistance from the finance admins would act as an agent towards dealing with the financial instabilities like inflation, high exchange rates and high prices of the raw materials. Cost structure would depend on the shipment costs of the products delivered on the orders from the physical online stores. Tracking the shipments costs and intimating it to the higher authorities would be beneficial in terms of averting the financial inadequacies. For this, adopting security cookies, policies and software would seem an effective option for regulating the cash flow from internal to the external environment. According to the propositions ofMuzellec, Ronteau and Lambkin, (2015), conducting market research would enhance the awareness of the personnel about the software, which has gained popularity in the market. Within this, mention can be made of search engine optimization, which would upgrade the knowledge of the personnel regarding purchasing the software at cheaper rates. Social media marketing would act as a direct marketing between the company and the customers. Uploading the new design and plans on the social networking sites would help in gaining an insight into their approaches. Tracking the number of visitors on the websites and the social networking sites would help Readycash personnel to conduct target segmentation, adding focus into the business operations (Dong & Wu, 2015).
6 MANAGEMENT In terms of catering to the interest of the employees, the Company needs to comply with the legislative requirements. Mention can be made of Equal Employment Opportunity (EEO),whichwouldenhancetheculturaldiversity.Withinthis,oneoftherelevant documentsisEthicalCodeofConduct,whichwouldupgradethestandardsofthe organizational behaviour. Introducing special services for the customers with disabilities would result in the achievement of large scale customer satisfaction (Yang et al., 2017). Typical examples of this can be wheelchair provision in the stores. Along with this, if 4 hours working shift is introduced for the parents, they would be able to devote quality time towards the care and nourishment of their children. Advertising the schemes on the social networking sites would attract the young employees, who are facing difficulties in availing full time employment opportunities. Incentives on productive performances would lure the employees towards the services. Hiring the university graduates would assist Readycash to come up with innovative ideas. Providing them training would seem fruitful in terms of acquainting them with the current business trends. Group discussions with the marketing team would act as agent in terms of creating plans for attracting new customers. Typical activities at this stage would be creating advertisements, which would be aired in radio and television. In addition to this, Kohler, (2015) proposes thatside advertisements on the newspapers and webpages would increasing the trafficking of the audience towards the brand image. Feedbacks and surveys would help the personnel in collecting the opinions regarding the implemented strategies and plans. Operational supports in the online stores would be effective in terms of conducting journey mapping. This is in terms of introducing new contents for the websites for adding innovationintothebusiness.DesigningtheadsthroughGoogleAds,Facebookand promotional campaigns would act as an effective option for stabilizing the product line operations. Strategic approach in this direction would help Readycash in influencing the
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7 MANAGEMENT purchasing decisions and power of the younger segment group (Calvo-Mora, Navarro-GarcÃa & Periañez-Cristobal, 2015). Financial flexibility is the key towards introducing effective schemes for the clients andthecustomers.Implementationofthefinancialmanagementpracticeswouldact assistance in governing the financial trades and transactions. For this, effective planning is needed to averting the instabilities. Within this, mention can be made of the budgets, which is a crucial doctrine for enhancing the awareness about the expenses behind the activities. Along with this, balance sheets, income statement and cash flows would support the finance admins to prevent the monetary losses. At the initial stage, rough drafts can be prepared with short term commitments of AUD 5000. In this case, the establishment fees would be 18% plus extra 4.2% of the initial loans.Woerner and Wixom, (2015) points out that aligning with the settlement plans, this would be one of the efficient means for generating productive income. Reference can be cited of the shipment costs, which the critics think that it would not be profitable. According to the new structure, the initial costs would be AUD50, where the customers would be offered with the scheme of free shipment. On the other hand, if the totak purchase amount is less than AUD 50, the customers would have to pay extra for the shipment. This would be according to the location of the customers. Systematic approach in this direction would avert the unnecessary expenses. On the other hand, it would encourage the customers to make productive purchases (Alves, Fernandes & Raposo, 2016). Conclusion Exercising functional organizational structure is assistance for Readycash in terms of enhancing the efficiency within the business operations. This is through the means of quality resources like systems and subsystems. Situational analysis is effective in terms of assessing
8 MANAGEMENT the feasibility of the developed business models. Based on this analysis, contingency learning theory can be adopted for enhancing the awareness of the employees about the current competitive trends of the market. For this, partnership with the marketing team of the contemporary brands would be effective in terms of developing lucrative websites for luring the customers. Social media marketing would be effective in terms of enhancing the trafficking of the audience towards the brand image.
9 MANAGEMENT References Abdelkafi, N., & Täuscher, K. (2016). Business models for sustainability from a system dynamics perspective.Organization & Environment,29(1), 74-96. Alves, H., Fernandes, C., & Raposo, M. (2016). Value co-creation: Concept and contexts of application and study.Journal of Business Research,69(5), 1626-1633. Bocken, N. M. P., Rana, P., & Short, S. W. (2015). Value mapping for sustainable business thinking.Journal of Industrial and Production Engineering,32(1), 67-81. Calvo-Mora, A., Navarro-GarcÃa, A., & Periañez-Cristobal, R. (2015). Project to improve knowledge management and key business results through the EFQM excellence model.International Journal of Project Management,33(8), 1638-1651. Dong, J. Q., & Wu, W. (2015). Business value of social media technologies: Evidence from onlineuserinnovationcommunities.TheJournalofStrategicInformation Systems,24(2), 113-127. Kavadias, S., Ladas, K., & Loch, C. (2016). The transformative business model.Harvard business review,94(10), 91-98. Kohler,T.(2015).Crowdsourcing-basedbusinessmodels:howtocreateandcapture value.California Management Review,57(4), 63-84. Martins, L. L., Rindova, V. P., & Greenbaum, B. E. (2015). Unlocking the hidden value of concepts:acognitiveapproachtobusinessmodelinnovation.Strategic Entrepreneurship Journal,9(1), 99-117.
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10 MANAGEMENT Muzellec, L., Ronteau, S., & Lambkin, M. (2015). Two-sided Internet platforms: A business model lifecycle perspective.Industrial Marketing Management,45, 139-150. Rauter, R., Jonker, J., & Baumgartner, R. J. (2017). Going one's own way: drivers in developing business models for sustainability.Journal of Cleaner Production,140, 144-154. Saebi,T.,&Foss,N.J.(2015).Businessmodelsforopeninnovation:Matching heterogeneous open innovation strategies with business model dimensions.European Management Journal,33(3), 201-213. Santos, F., Pache, A. C., & Birkholz, C. (2015). Making hybrids work: Aligning business models and organizational design for social enterprises.California Management Review,57(3), 36-58. Tantalo, C., & Priem, R. L. (2016). Value creation through stakeholder synergy.Strategic Management Journal,37(2), 314-329. Visnjic, I., Wiengarten, F., & Neely, A. (2016). Only the brave: Product innovation, service business model innovation, and their impact on performance.Journal of Product Innovation Management,33(1), 36-52. Woerner,S.L.,&Wixom,B.H.(2015).Bigdata:extendingthebusinessstrategy toolbox.Journal of Information Technology,30(1), 60-62. Yang, M., Evans, S., Vladimirova, D., & Rana, P. (2017). Value uncaptured perspective for sustainable business model innovation.Journal of Cleaner Production,140, 1794- 1804.