Use of IT Systems Within Different Functions of British Home Plc

Issues

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Analyse the use of IT Systems Within Different Functions of the British Home Plc. How IT
Systems Contribute to the Achievement of Objectives in Context of British Home Plc............1
TASK 2............................................................................................................................................3
Analyse the Different Ways with the Help of which IT Systems Stores and Process Data for
Knowledge Management, Customer Relationship Management, Data Management and
Communications Management....................................................................................................3
TASK 3............................................................................................................................................4
Explain How IT Systems could be Used to Support Value Added Change for Improving
Business Operations, Performance and Sustainability................................................................4
TASK 4............................................................................................................................................6
Recommend the Ways with the help of which Practical IT Systems Solutions for
Organisational Scenarios that Cover a Range of Common Business Problems Experienced in
the Workplace.............................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................9

INTRODUCTION
Information Technology refers to the term which relates to anything which is related to
computing technology, networking, hardware, software, the Internet, or the people that work
with these technologies (Kersch and Mishtal, 2016). There are many companies who have IT
Departments and thee are different tasks for the completion of which the establishment of IT
Departments is being done in an organisation. The company chosen for the completion of this
assignment is British Home Plc which is tending to make improvement in the technological
aspects of the company so the investment in the following department is made high. This will
help in improving the level of efficiency of the organisation as well as of the employees as well.
The assignment will start with making its focus on the different types of IT Systems along with
the different functions performed by them and the contribution done by them in the achievement
of organisational objectives. In addition to this, it will also cover about the different ways with
the help of which IT System processes and stores the data for the effective working of the
organisation. Further, the discussion has been made about the ways in which IT System could be
used in order to make implementation of Value Added Change in the working of an organisation.
Lastly, the discussion will be made about the solutions to the problems which are being faced by
the companies at the time of making their operations completion in an efficient and effective
manner.
TASK 1
Analyse the use of IT Systems Within Different Functions of the British Home Plc. How IT
Systems Contribute to the Achievement of Objectives in Context of British Home Plc
Use of IT system in functions of organisation
Information technology plays a crucial role in executing the operations and activities of
all the department of the organisation (Mellor, 2018). Below are the functions of organisation in
relation to the IT system that increases effectiveness of companies which are as follows:
HR department: Human resources involves various functions such as selection,
recruitment, providing training and many more. The primary role is to hire the best and talented
candidate who have the ability to perform the projects as well as tasks of the company. In
addition to this, Human Resource department helps companies in maintaining relationships with
workforce due to this employees prefer to stay in the organisation for longer time. HR maintains
1