This assignment delves into the critical functions of management accounting, exploring its role in providing financial information for internal decision-making. It further examines different types of management accounting systems employed by organizations to plan, control, and evaluate their operations effectively.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Aim and objectives................................................................................................................1 TASK 2............................................................................................................................................2 P2 Project management planning................................................................................................2 TASK 3............................................................................................................................................4 P3) Work break down structure and Gantt chart to provide time frame work...........................4 TASK 4............................................................................................................................................1 P4 Research by implementing methodology:.............................................................................1 TASK 5............................................................................................................................................3 P5. Evaluation of project outcomes:...........................................................................................3 TASK 6............................................................................................................................................9 P6) Recommendation and Suggestion for the project................................................................9 TASK 7..........................................................................................................................................10 P7) Prepare a reflective report...................................................................................................10 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION The main aim of business is to analyse gaols and objectives which are helpful in achieving competitive advantages at market places. Plans and policies should be developed which helps in enhancing firms in order to achieve success and growth. Digitalisation helps firms to develop innovative ideas by which business operations are completed effectively. Firms should change their operations according to new technologies. Company can gain sustainable competitive advantages by making their product different from other rivalry firms which are operating at market places (Doherty, Ashurst and Peppard, 2012). Plans and policies should be adoptedinordertoexecuteadvancedtechnologiesandexecuteallbusinessoperations accordingly.Holiday Inn hotel which is providing quality services to all their potential clients and offering luxurious facilities to their potential clients. This report contains the study about aims and objectives of selected business which helps them to achieve good results. Management plans are useful in executing all business operations in effectual and planned ways. Techniques which are used in collecting data and analysing them are useful in measuring the final results and achievement of outputs. TASK 1 P1 Aim and objectives The present business conditions are becoming more and more complex and it has become important to adopt the new technology so that accordingly work can be carried out. As there are many competitors in the same field it is required that each unit perform their task in a manner that resources are utilised to their full extent. For same it is required that a good technology is used which is capable of providing competitive advantage to the management (Zimmerman and Yahya, 2011). Digitalisation with itself brings many other applications like the cloud facility which helps in transferring data from one place to another without having any issue of security as the data is protected. Apart from this with the help of same it has also provided an advantage of effective communication as person can interact with another easily and can transfer the message even if the receiver is not present at the same time. With the help of this new and latest technology Holiday inn can provide better facilities to its costumers and can give the required knowledgetoitsclientswhichwillfurtherhelpindevelopingbettercostumerrelation (Macintosh and Quattrone, 2010). 1
Topic– To implement the digital technology – Case study of Holiday Inn. Background of project To develop and expand is the main objective of ever business entity. For same it is necessary that whenever there is an invention of new technology in the market it is adopted in the operation as only than a particular entity can make its position in the industry. By using the digitalisation customer services can be improved and also quality information can be secured which will help in developing the efficiency of operations. With the complexities of the projects it has become crucial tat past records are kept secured so that they can be used to take decision for future (Simons, 2013). Apart from this through digitalisation marketing has also become effective as more options are now available with the enterprise to interact with the customers and to provide them with the latest changes made by refereed organisation in their code of conduct or facilities. Aim :Increasing the use of new technology Objective : Evaluate the effect of digital technology To understand the importance of digitalisation To realise the requirement of digital process in present working Research Question Does digitalisation has positive effect on company How digital technology helps in achieving organisation objective How present operations can be more effective after implementing digital technology TASK 2 P2 Project management planning It is a process in which all the associated concepts with the research are evaluated so that accordingly arrangements can be done. This way it becomes more easy to complete the investigation as required and goals can be accomplished. As different activities need to be performed while conducting a research it is necessary to maintain balance and coordination among them which is possible only if planning is done in advance. Under this process the cost, scope quality, budget is determine which than act as a standard for the whole investigation (Baldvinsdottir,Mitchell and Nørreklit, 2010). As per the refereed organisation it wish to 2
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enhance the scale of its operation with an assistance of digital technology for which investigation is done which is combination of various elements. Some of those are given below: Nature of research –The investigation topic is of great importance as through this the given company can experience growth in its scale and can increase its total revenues. By implementing the digital methods in the code of conduct refereed concern can cover greater market through going for online options to deliver customer support services. This makes the nature of project to be complex as a good amount of data needs to be collected which can help in proving that digitalisation is a positive move (Ward, 2012). Management risk– Various activities will be conducted during the research as like collecting the data, selecting the apt source of information, interpretation etc. This make it a bit risky process as any wrong action may lead to the failure of further processes. Hence the researcher involved in it needs to ensure that they do not select any wrong alternative in order to avoid the situation of research failure. Time –In order to collect the whole quality data it is necessary that adequate time is given so that no information is missed which can effect the end result. Apart from this sufficient time is also required to interpret the data which is very time consuming process. Researchers has to go through all the information provided by them on their own part before presenting the same in front of the user. Any change if required has to be done in order to increase the value of produced document (Lukka and Modell, 2010). Scope –The extent of the research is too wide as data will be collected from different resources to get the clear image. It will cover various sections like the effects of digital technology, its importance etc. Resource –As the research topic is of nature which can have mixed reactions use of both primary and secondary data will be done so that all the aspects are covered. Information will be gathered from internet, books where immense data is given regarding the subject concern. Apart from this reactions of an individual will also be recorded so that it is better understood how digitalisation is effective for the concern organisation (Bodie, 2013). Communication –The most important factor that needs to be present while conducting a research is effective exchange of ideas and thoughts of different researchers among themselves. In order to miss on any fact and to make correct interpretations it has to be ensured that effective communication is established so that the result presented by the research report is true and can be 3
utilised further. Strategies need to be communicated properly as if they are not well interacted than deviations in the result of each will take place which will further effect the quality of end report presented (Otley and Emmanuel, 2013). Quality control –It is an important factor for any research to be conducted as only providing data is not important. Giving the correct and quality information is of more priority. Researcher has to make sure that they maintain good quality of their investigation in order to increase the utility of the provided text (Garrison and et. al., 2010). By ensuring all the above factors a successful research report can be presented which has the capacity to full fill the demands of user. If all the given elements are met than the resources implemented in the investigation will not go in vain and also will help in developing the scale of given concern. TASK 3 P3) Work break down structure and Gantt chart to provide time frame work Time Management strategies are helpful in achieving business gaols and objectives in planned ways. This results in effectively completing all business operations.Gantt chart and work breakdown structures are helpful in completing all activities in specific time frames which are allotted to them in order to achieve good results. Work breakdown structure: It is linked with completing all business operations by diving them in equal ratios in order to achieve desired outputs in desired time frame. This feature is used by all business in order to completetheiroperationsindesiredtimeswhichwasallottedtothem.Thisresultsin achievement of all business aims and objectives in effectual methods (Gido, Clements and Clements, 2014). Business use this concept in order to reduce the burden of employees so they will achieve their targets in specific times. The firms who are dealing at multi level and complex projects are using this to make the process easier. There worki8ng structures are easily divided among all the employees in equal ratios. Hotel Holiday Inn is using this methods to distribute their complex working among all the employees according to their skill and knowledge level. Thus all activities are execute in desired time. 4
(Source:Work Breakdown Structure,2017) Gantt chart: This chart is useful in completing all business activities in effective ways. This is an important strategy used for management of time frames in order to complete the overall task in planned ways in order to achieve success (Griffin and Pustay, 2012).This is more valuable factor while designing time scales in which each and every business operations have to be completed in desired time. Gantt charts are other vital methods used in order to carry out all business operations in order to assign role sand responsibilities to employees in effective ways. Hotel holiday Inn is using this chart to complete each operations in desired time and achievement of competitive advantages at market places by achievement of business gaols and objectives. 5 Illustration1:WorkBreakdown
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TASK 4 P4 Research by implementing methodology: If a firm is willing to convene research then in that case, company needs to implement adequate strategies which is advantageous for the firm. By taking help of methodology, examination could convert into the logical form (Cinquini and Tenucci, 2010). As a result, firm top level authority cantakejudgementinanappropriatemannersothatefficiencycouldbeattained. Fundamentally, the research can be conducted by using two methods: which are discussed as under: Primary Secondary For gathering of the data, the researcher could implement both aspects and this would also help them in formulating the decisions effectively that could sustain for the long run. Holiday inn is implementing both research methodologies to accumulate data, at the time of identifying that digitalisation is essential for them to enhance their firm efficiency. To frame it more effective, company needs to accumulate information which are primary and secondary (Luft and Shields, 2010). Primary data: this is the data which is collected for the first time. Which are mostly used by the firm when the accuracy of the firm is highly required. Primary data can be collected by using any format like- questionnaire, interviews and observations and so on. This is the very useful approach, which have 100% accuracy of the accumulated data (Scapens and Bromwich, 2010). The most important thing of primary data is that it satisfy the researcher needs. The top level authority of Holiday inn use this technique in order to convene the survey effectively. The managers uses this technique for making the questionnaire for research and for that company uses 40 respondents from the market. QUESTIONNAIRE The questionnaire is framed by the managers of Holiday INN which are used by them for making business strategies that are required to be done by the firm for making business strategies effectively. This research is convened by taking 40 respondents from the potential markets. The researcher is used the random sampling method while collecting the information. Name:
Age: E-mail Gender: Question 1: Whether digitalisation is helpful for making business sustainable? a).Strongly recommended b).Recommended c). Don't know Question 2: Does digitalisation assist Holiday INN to attain its pre-set objectives? a). Yes b). No c). Can't say Question 3: Did you ever think that digitalisation is an essential part for making business sustainable? a). Strongly yes b). Yes c).Can't say Question 4: Whether digitalisation can assist the firm to get its objectives within a time frame? a).Yes b).No Question 5 Did you believe that Holiday Inn needs to modify their operations? a). Yes b). No c). Can't say Question6:Whethercompanyneedstooptadequatemethodologytostoreits information? a). Yes b). No c). Can't say Question 7: What would be the long lasting effects by using digitalization? a). Positive 2
b). Negative C).Neutral Question 8: Whether the managers of the cited hotel will impose digitalisation for entire process? a). Yes b). No Question 9: What methods are required to be selected for making appropriate marketing standard? a). Traditional b). Modern Secondary data:This is the majorresearch method under which the data is gather where the data requirement is high. There are various ways under which the data can be gathered. These are: magazines, newspaper, books and journalsand so on.But this kinds of data is created by using published data. This is required when the data requirement is high. It is not guaranteed that the by using this methods, company could get sound data for making business information. However, this research technique can render the clue about the market condition (Giovannoni, Maraghini and Riccaboni, 2011). TASK 5 P5. Evaluation of project outcomes: The outcome or final result achieved is assessed effectively which could help in attaining the firm success. By taking this, this would help in making the judgement process. This is mandatory for Holiday INN to assess data which has been accumulated by the researcher. Theme 1. Digitization is helpful for making business sustainable a).Strongly recommended34 b). Recommended5 c). Don't know1 3
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a).Strongly recommendedb). Recommendedc). Don't know 0 5 10 15 20 25 30 35 40 34 5 1 Interpretation: Under this, 34% respondents strongly recommended, while 5 respondent only recommend, only 1 respondent is neutral. Theme 2. Digitization assist Holiday INN to attain its pre-set objectives? a). Yes38 b). No1 c). Can't say1 4
a). Yesb). Noc). Can't say 0 5 10 15 20 25 30 35 4038 11 Interpretation: 38 respondents out of 40 believe that the digitalisation helps to attain firm set objectives, while 1 respondent does not believe and 1 does not know about it. Theme 3. Digitization is an essential part for making business sustainable? a). Strongly yes28 b). Yes8 c).Can't say4 a). Strongly yesb). Yesc).Can't say 0 5 10 15 20 25 3028 8 4 5
Interpretation: 28 respondents thinks that digitalisationstrongly helps the firm to achieve sustainable development. While 8 people recommend this statement, and 4 people can't say. Theme 4. Digitization can assist the firm to get its objectives within a time frame? a).Yes35 b).No5 a).Yesb).No 0 5 10 15 20 25 30 35 40 35 5 Interpretation: 35 people think that digitalisation helps the firm to effectively achieve its objectives, while, 5 respondent don't think so. Theme 5. Holiday Inn needs to modify their operations? a). Yes25 b). No14 c). Can't say1 6
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a). Yesb). Noc). Can't say 0 5 10 15 20 25 30 Interpretation: Under this 25 respondents think to modify their operations, while 14 people don't think so. 1 person is not in a situation to say anything. Theme 6. Company needs to opt adequate methodology to store its information? a). Yes32 b). No5 c). Can't say3 a). Yesb). Noc). Can't say 0 5 10 15 20 25 30 35 Interpretation: 32 respondents thinks about to consider an adequate methodologies while 5 person does not know. 7
Theme 7. long lasting effects by using digitization? a). Positive37 b). Negative2 C).Neutral1 a). Positiveb). NegativeC).Neutral 0 5 10 15 20 25 30 35 4037 21 Interpretation: 37 person thinks that digitalisation makes long lasting effects within the company, while 2 people don't think so and 1 person is neutral. Theme 8. Managers of the cited hotel will impose digitalisation for entire process? a). Yes38 b). No2 8
a). Yesb). No 0 5 10 15 20 25 30 35 4038 2 Interpretation: 38 respondents thinks that managers needs to opt digitalisation for the entire process. Theme 9. Methods are required to be selected for making appropriate marketing standard? a). Traditional12 b). Modern28 a). Traditionalb). Modern 0 5 10 15 20 25 30 12 28 Interpretation 12 person thinks to opt traditional method while 28 persons thinks to opt modern marketing standards. 9
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TASK 6 P6) Recommendation and Suggestion for the project According to the above report it has been analysed that cited firms are adopting plans in order to adopt digital technologies to attract large number of customers who will buy their goods and services. Various measures are used in order to analyse business performances in order to evaluate their growth and success factors. This is beneficial in analysing the position of business at market places. There are various modifications according to technological changes and these can be achieved by executing business process in effectual ways. There are various tools which are used for marketing their services in order to achieve effectual results. Digital technology helps them to expand their business online so customers can book hotels in advance from their places. Cloud technology is useful in order to access the website from anywhere around the world and this is very secure system as it is supported by various software which are acting as security providers (Jeston and Nelis, 2014). This is beneficial in order to operate and mange data from any places. Hotel Holiday Inn needs to implement digital technologies in order to increase footfalls of their customers thus their revenues and profit ratios will be enhanced. The selected firms should give various discounts to persons if they are using their services by online modes this helps in increasing their growth factors which results in achievement of higher revenues and promoting business of firms on larger scales. Firms should develop plans and strategies in order to make their company at higher levels in economy and achievement of sustainable competitive advantages. They should times make changes in their plans in order to differentiate their business operations from other rivalries who are operating at market places and dealing in same business. Mangers should develop strategies in order to order to share data about growth and success of business so that persons can review them and analyse if they want to use their services. If Holiday inn will provide qualitative services to their clients and if their clients are happy this will results in achievement of growth and development Competitive advantages can be achieved by reducing their prices or giving discounts on services which are used by persons. There should be high discounts if persons are using online websites to book tickets than offline book. Thus it can be said that due to digitalisation things are changing rapidly persons are using online services for booking hotels as they are leading a busy life. This helps in saving their time which would be wasted on going to the native place and then book rooms for staying at selected hotel. 10
TASK 7 P7) Prepare a reflective report As per the above study, it has been measured that business planning is most crucial part which has an eminent role in growth and vitality of a firm. In this research, I analyse that in order to gain high competitive advantage managers have to identify some factors which can impact upon its future performance and productivity in target market. They have to prepare an impressive time management plan so as all activities will be completed before their time schedule. For this purpose, managers are adopted various tools and techniques which gives shapes for each and every process that is included in achieving planning process. It is necessary for a company to endorse new and innovative ideas in order to attain and retain buyers for a long term period. In order to achieve pre-determined vision and mission of a company, managers have to provide training and development assistance to their employees. This will also help in increasing their skills and abilities in an adequate manner. Holiday Inn recruit well qualified staff members who are able to serve best services to the potential customers of the firm. It is also emphasised on how to increase brand image and market growth. In completion of this project, I gathered data from various sources media. This was improved my current skills and knowledge. I also learned to deal with adverse situation, this will assists me to become a good leader. CONCLUSION From the above report it can be concluded that digitalisation has played an effective roles atHotel Holiday Inn by increasing the number of customers who can use their services and increase growth for firms. Time management plans and policies are adopted in order to complete each and every task in expected time. Organisation activities are useful in order to analyse direction in which business will perform their operations. Time management strategies are effective in order to run activities of all departments in systems so it will not affect their growth. 11
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What are the Different Types of Management Accounting Systems?2017. [Online]. Available through:<http://www.wisegeek.com/what-are-the-different-types-of-management- accounting-systems.htm>. [Accessed on 22ndSeptember 2017]. 13