Personal Development and Project Review

This assignment is a personal development and project review report that follows a structured format. It requires the student to reflect on their experiences, skills gained, and challenges faced during a specific project or task. The report includes sections on what was learned about oneself, how tasks were completed, communication skills, time management, and supervisor comments. The template also has space for a performance review, where the student can rate themselves, identify strengths and weaknesses, and set goals for future development.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1: Aim and objectives regarding application of digital technology .........................................1
P2: Plan for Project Management...............................................................................................3
P3: Work breakdown structure and Gantt chart which will provide time frames and various
stages of completion ...................................................................................................................4
TASK 2............................................................................................................................................6
P4: Small scale research by application of quantitative and qualitative method........................6
TASK 3 ...........................................................................................................................................8
P5: Using appropriate techniques and tools regarding evaluation of data research....................8
P6: Recommendation to draw valid conclusion........................................................................14
TASK 4..........................................................................................................................................15
P7: Use of undertaking research in attaining objectives...........................................................15
CONCLUSION..............................................................................................................................15
REFERENCES .............................................................................................................................16

INTRODUCTION
This project report discusses about the impact of digital technology in a small business
operations of the business. When the companies use digital technologies in operating the
activities of the company it introduces new ways to conduct them. The use of digitalisation will
also assists the companies in finding opportunities in the management of operation by finding
better solution to the problems related to the expansion of the activities of business. Using the
technologies related to digitalisation assist the companies in reducing the costs related to
operation by utilising various tools and techniques and in turn also increases the overall
profitability( Evans, 2012). This assist the company in capturing a large share of market by
attracting customers towards the business activities of business. The current project report is
done on Henmans LLP which is small company that is operating in UK and provides legal
services in the London.
This project report will discuss about the aims and objectives in the use of digitalisation,
preparation of plan related to project management, stages that are involved in completing the
project, using the quantitative and qualitative methods in conducting the research. This report
also tells about the tools and techniques that are utilised in interpreting the data and providing
reasonable recommendation to solve the issues.
TASK 1
P1: Aim and objectives regarding application of digital technology
Henmans company is small scale company which is deals in providing services related
legal problems that are faced by companies and individuals in UK. Main purpose of company is
to find and appoint fresh talent for the company which provide further expansion operation in
UK( Cheung, Chan, and Kajewski, 2012). These professional services which are provided by the
company helps the companies and other individuals in solving the issues they face regarding
legal problems. In order to provide quality services and expansion of activities of business, the
internal management have formulated certain techniques and procedures for modifying the
current activities of business. In order to serve the purpose the managers have decided to choose
digitalisation of the operations of company. This implementation will help the company in
establishing different platforms that will help company in achieving expansion of operations.
The use of digitalisation can help the company in posting advertisements on the social media
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websites regarding the services they provide which will assist in attracting more customers and
also the employees which have relevant skills and knowledge in the related sector so that
company can hire them and achieve more growth(Gustafson, 2012). This assist the companies in
saving time and cost. Many companies and individual in the modern world stay active on the
social media which assist the company in attracting more clients if the company maintains its
existence on the online platform.
Topic: How digitalisation impacts the growth and expansion of small scale industries- a case
study on Henmans LLP
Using modern and advanced technologies are rising on daily basis in the operation of the
activities of business. It impacts the company vastly in gaining a large share of market. Using
digital technologies assist the company in identification of need and preferences of customers ,
forces of market and competitors of firm. By this the company gets a chance to get a better
understanding regarding the demands which will arise in future in the markets and formulating
the plans to provide the services accordingly which will satisfy their demands. This also assist
the companies in identifying new ideas by which the companies can expand the operation of
business. This project report will discuss about the Henmans group, which has also adopted
digitalisation recently , which have assisted them in getting more customers in the corporate
sector, as they receive the legal issues face by them through an online portal which they have
designed particularly for this purpose. By this the company have attracted many customers as the
corporate companies only gives their legal cases who have online existence and to whom they
cam communicate online(Gustafson, 2012).
Aim: The digitalisation impact on the growth of activities of small businesses.
Here, the main purpose of the company is to use web technologies for the expansions of
operations of business.
Research Objectives:
 Proper implementation of digitalisation.
 Enhancing the quality of services they provide.
 Focus on providing diverse services.
Research questions
 Digitalisation Impact on growth of small organisation?
 How digitalisation assist the company in diversifying their activities?
2

P2: Plan for Project Management
For effective and efficient implementation of digital technology in companies. Internal
managers are required to formulate plans regarding various aspects. These plans assists in
identifying cost, necessary time required for employing these plans, extent of use of advanced
technologies and problems and risks related to communication( Evans, 2012). All of such aspects
are required to be done for making a project successful and enhance the operations of company.
Henmans LLP provides legal services in UK and is a small company. The project management
plan if formulated by the internal managers of the company consists of the following significant
aspects which are discussed as under:
 Scope of project:: The project that is undertaken is based on digital technology , which
has a wide scope in the modern world because of so much involvement of the social
media and engagement of internet in daily life of people. Use of digitalisation includes
the utilisation of various tools and thus declines the operational cost and in turn increases
the profitability of company.
 Cost: In the implementation of digital technology in the company will incur a lot of cost
for the company initially and the company need to do large investment. The company
then have to modify their policies accordingly and create the website of the company
where the clients can visit and contact company. But this issues will be faced by company
in the initial period only, afterwards it will increase the profitability of company( Cheung,
Chan, and Kajewski, 2012).
 Communication: When the company uses a online platform it assists the firm in
communicating efficiently with its clients on the the website of the company. This helps
company in saving times which otherwise would be wasted in personally meeting the
clients. The firm can also communicate regarding its services in the market using social
platforms.
 Time: Implementing a new process in the business can be a time consuming process as
the training is needed to be provided to the employees of the company so that they can
efficiently use the technologies that is adopted by company. But this process will help the
company in increasing the profitability of business in long term and in maintaining
efficient relationships with the clients.
3

 Quality: Undertaking the digitalisation will provide the company possibility for the
research about various aspects of market. This will provide a understanding the about the
demands corporates and individual regarding how they can provide efficient services to
the clients by providing legal service on an online platform.
P3: Work breakdown structure and Gantt chart which will provide time frames and various
stages of completion
In order to implement digitalisation in the activities of business, the managers of
company need to perform a research regarding various important factors. Conducting these
research provides the companies with the relevant information, which is then interpreted by the
managers into useful data that is utilised by the companies( Kaplan, Norton, and Rugelsjoen,
2010). These activities related to expansion helps the company in capturing a large market
share. The main factors which are considered during research are discussed as underneath:
 Identifying main purpose of research.
 Literature review.
 Issues encountered by company.
 Motive of research.
 Determining the respondents from which the research will be conducted.
 Formulation of plans.
 Analysis of data.
During conducting research regarding various matters, the researcher has to
consider all the factors which are mentioned previously. All these factors have their own
importance in research work and assist the researcher for performing their work efficiently
within the given time. Henmans LLP is a small company which render their professional services
in the United Kingdom. In the initial part of the research, information is collected for various
aspects which is then used by the organisations to formulate strategies and policies. This proves
how digitalisation and assist the companies increasing and enhancing the business operations.
For conducting the research, researcher needs to take 30 respondents from total population for
asking the relevant questions regarding the impact of digitalisation on the overall success of the
business. The respondents that are selected by the researcher are chosen by random sampling
method, who have assisted in providing feedback regarding the online method regarding
selection of candidates.
4

The conducted research provides relevant information to the internal management of
Henmans LLP in formulating the policies regarding the implementation of digital technology in
the company effectively( Peppers, and Rogers, 2016). These strategies and plans assists the
companies in accomplishing the objectives set by the company. For this the researcher of
company have prepared the questionnaire in which the company have prepared the 10 questions
which measures the impact of digitalisation about the current activities of business. After the
questionnaire is prepared the company approached the respondents which are taken by the
company and they are asked to fill the questionnaire which was selected from the given
population. The company requires to frame a timeline which is required to be adopted by the
plans in an understandable manner which is shown below:
The strategies made by the management assist the internal management of company in
guiding the personnels and giving them a assistance to effectively perform the functions. These
policies and strategies assist the companies in efficient decision making and increase the sharing
in market.
5

TASK 2
P4: Small scale research by application of quantitative and qualitative method
The primary methods which are utilised by the researcher in conducting researcher are
quantitative and qualitative methods. All of these techniques assist the companies in acquiring
practical and theoretical knowledge regarding the topic of the research. This is the responsibility
of the researcher of the company that it undertakes that method which will provide most fair and
reliable information to the managers of the company. It assists the internal management of the
company in driving best results from such data. The stated company is required to undertake
research regarding competitors, market policies, market position and services provided by them.
Such information should be true and reliable from which the company can easily interpret the
the relevant data and take necessary decisions. The researcher which is appointed by the
company on its behalf for conducting the research mainly collects the information from two
sources namely primary and secondary. Under the primary collection of data, the fresh data is
collected by the business for conducting research from the selected respondents by using
methods such as random sampling method. Under secondary method, the data is collected from
newspapers , magazines and other published sources. The information gathered from the
secondary source is not as much relevant and significant as compared to to primary source of
data( Seddon, Calvert, and Yang, 2010).
There are three major techniques that are available to conduct research regarding various aspects
of business. These three methods are:
 Qualitative.
 Quantitative.
 Analytical.
The internal management have informed the researcher to adopt only two methods for the
research purpose which is quantitative and qualitative method.
 Primary source of collection: Under this method, the researcher collects the data from
the respondents that are selected by the researcher using methods such as random
sampling method, but this method provides the assurance regarding the reliability of data.
Under this method the researcher prepares questionnaire under which 10 questions are
formulated and asked for their opinions. The questionnaire which is prepared by the
business as follows:
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Questionnaire
Name
Age
Gender
Q1. does digital technology assists in diversification of there services?
 Yes
 No
Q2. Does digital technology assist in making long term relation with the customers?
 Yes
 No
Q3. Do using the digitalisation improves the communication between the organisation?
 Yes
 No
Q4. Does the Digitalisation has assisted the company in the expansion of business activities?
 Yes
 No
Q5. Is it significant for the company to implement digital technology?
 Yes
 No
Q6. Does Henmans LLP have Enough amount of funds to implement such technology?
 Yes
 No
Q7. Is it a correct time for a company to implement digital technology?
 Yes
 No
Q8. Does adopting digital technology assist the company in maintaining competitive advantage
in the market?
 Yes
 No
Q9. Is it assists the company in enhancing the personalities of employees of company?
 Yes
7

 No
Q10. Recommendations to Henmans LLP regarding the implementation of digital technology?
 Secondary source of collection: This method of data collection , collects data from all
the published and secondary source of resources which are already used for another
purposes. The various sources from where these information are collected include
magazines, newspapers, articles etc. The information collected from secondary sources
are nit considered as much reliable and accurate as compared to primary resource. Nut
under this method the internal management of company saves a lot of time which was
other wise be wasted in collection of information.
Case study one: The main purpose and aim of the company is to expand the activities of
business and gain a large market share. According to which the company started acquiring the
clients of the company on their online website. This assist the managers of the companies in
saving their time and reducing operational cost. This is like an additional feature for the firm for
providing legal advices to the clients( Morrison, 2013).
Case study two: The main aim of the company is identification of preferences of both corporate
and individual clients regarding what kind of services they want from the company. This assist in
formulation of action plans as per the preferences of the clients and in satisfaction of their
demand. This assists in building confidence and gain reliability towards the organisation.
TASK 3
P5: Using appropriate techniques and tools regarding evaluation of data research
The companies uses various tools and techniques that are utilised by the company for the
analysing of data that is collected by the researcher. These interpretation assist the company in
enhancing the decision making capability of company, which assists the company in effectively
guiding their personnels for achievement of desired results.
Q1. does digital technology assists in
diversification of there services?
Frequency
Yes 25
8

No 5
Yes No
0
5
10
15
20
25
30
According to above, it has been interpreted that 25 people have responded in favour of
diversification and 5 have responded negatively( Pryke, and Smyth, 2012).
Q2. Does digital technology assist in making
long term relation with the customers?
Frequency
Yes 22
No 8
Yes No
0
5
10
15
20
25
9

According to the above it has been interpreted that 22 respondents have responded in
favour of the above question and 8 against the question(Functions of Management Accounting .
2016).
Q3. Do using the digitalisation improves the
communication between the organisation?
Frequency
Yes 26
No 4
Yes No
0
5
10
15
20
25
30
According to the above it has been interpreted, that 26 people believes that digitalisation
enhances the communication and 4 believes against that.
Q4. Does the Digitalisation has assisted the
company in the expansion of business
activities?
Frequency
Yes 28
No 2
10

Yes No
0
5
10
15
20
25
30
According to the above it has been interpreted, that 28 people believe that digital
technology will assist in expand the activities of business and 2 people believe against that thing(
Keller, Parameswaran, and Jacob, 2011).
Q5. Is it significant for the company to
implement digital technology?
Frequency
Yes 20
No 10
11

Yes No
0
5
10
15
20
25
According to the above it has been interpreted, that 20 people focus on implementing
digital technology and 10 people believes against that thing.
Q6. Does Henmans LLP have Enough amount
of funds to implement such technology?
Frequency
Yes 18
No 12
Yes No
0
2
4
6
8
10
12
14
16
18
20
12

According to the above it has been interpreted, that 18 respondents say that the company
do have significant funds for implementing such technology. And 12 says that company does not
have funds( Nicholas, and Steyn, 2017).
Q7. Is it a correct time for a company to
implement digital technology?
Frequency
Yes 24
No 6
Yes No
0
5
10
15
20
25
30
According to the above it has been interpreted, that 24 people believes it is a correct time
for implementing technology and 6 people believes it is a bad time for implementation.
Q8. Does adopting digital technology assist the
company in maintaining competitive advantage
in the market?
Frequency
Yes 27
No 3
13

Yes No
0
5
10
15
20
25
30
Q9. Is it assists the company in enhancing the
personalities of employees of company?
Frequency
Yes 17
No 13
Yes No
0
2
4
6
8
10
12
14
16
18
P6: Recommendation to draw valid conclusion
Henmans LLP is a small scale company which provides a services in legal sector in UK.
The main purpose of the company is expand its operations by using digital technology in its
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operations. For ensuring impressive implementation they has to make effective research
regarding various competitors, markets, consumer preferences. The digitalisation will provide
the company various platforms from where they can get information from the clients regarding
legal problems faced by them(Introducing Research Methods. 2017). The digitalisation will also
enhance the communication among the company and the clients.
So, according to the project it has been concluded that digitalisation can assist company
in attaining competitive edge and increasing profitability by gaining large share of market.
TASK 4
P7: Use of undertaking research in attaining objectives
The researcher has faced many issues in undertaking the research for various aspects.
They have formulated proper plan for the removing such issues related to them. At the time of
research I had very less amount of money for efficiently undertaking activities(Polonsky, and
Waller, 2014). The researcher have conducted research on 30 respondents and gathered the
primary data from their, the researcher has also used secondary data in the research process so
that the accuracy of information are declined. But after that I put my maximum efforts in
conducting research so that it is reliable and accurate.
CONCLUSION
According to the above project it has been concluded that, digitalisation assist the
company in expanding the operation so business. According to the cited company it has many
opportunities to expand its operations using digital technologies. In order to implement the
digitalisation in the company they have conducted a proper research for the purpose in which
they have used quantitative and qualitative methods , which has assisted them in getting access to
a lot of information.
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REFERENCES
Books and journals:
Polonsky, M. J. and Waller, D. S. , 2014. Designing and managing a research project: A
business student's guide. Sage publications.
Nicholas, J. M. and Steyn, H., 2017. Project management for engineering, business and
technology. Routledge.
Keller, K. L. , Parameswaran, M. G. and Jacob, I. , 2011. Strategic brand management: Building,
measuring, and managing brand equity. Pearson Education India.
Pryke, S. and Smyth, H., 2012. The management of complex projects: A relationship approach.
John Wiley & Sons.
Morrison, A. M. , 2013. Marketing and managing tourism destinations. Routledge.
Seddon, P. B. , Calvert, C. and Yang, S., 2010. A multi-project model of key factors affecting
organizational benefits from enterprise systems. MIS quarterly. 34(2). pp.305-328.
Peppers, D. and Rogers, M., 2016. Managing customer experience and relationships: A strategic
framework. John Wiley & Sons.
Kaplan, R. S. , Norton, D.P. and Rugelsjoen, B., 2010. Managing alliances with the balanced
scorecard. Harvard business review. 88(1). pp.114-120.
Cheung, E. , Chan, A. P. and Kajewski, S., 2012. Factors contributing to successful public
private partnership projects: Comparing Hong Kong with Australia and the United
Kingdom. Journal of Facilities Management. 10(1). pp.45-58.
Evans, C. , 2012. Managing for knowledge-HR's strategic role. Routledge.
Gustafson, P., 2012. Managing business travel: Developments and dilemmas in corporate travel
management. Tourism management. 33(2) . pp.276-284.
Online
Introducing Research Methods. 2017. [Online]. Available
through :<https://www.skillsyouneed.com/learn/research-methods.html>.
Functions of Management Accounting . 2016. [Online]. Available
through:<http:www.yourarticlelibrary.com/accountingmanagement-
accountingfunctions-of-management-accounting-4-functions52467/>.
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APPENDIX
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen
organisation: Henmans
Name of the learner: Name of the Supervisor:
Project Title: Managing
successful business
Date:
Update of weekly research/ tasks
achieved (Account for a minimum
of six weeks with dates)
 What have you completed?
 Did you fulfil Task
requirements?
 Are you on track and within
deadlines set? Did you need to make any
changes to your project
management plan?
Comments
This project report is based on
impact of digitalisation on
small companies like
Henmans.
Yes
Yes, all the tasks are complete
and all necessities are fulfilled.
No changes are required in
this project report as all the
needs of this report are
fulfilled.
Any risks and / or issues
identified?
 Did you identify risks/issues
with a lack of skills required
for undertaking research
tasks?
 Did you identify any
Collection of data was the
most influential issue as all
sources of collecting
information are not reliable
and accurate.
Accumulated Risk is connected
17

additional risks/issues that
have an impact on the
project management plan?
with task or project budget.
Problems encountered
 What barriers did you face? How did you overcome
them?
Most challenging issues were
trust issues.
To resolve this type of obstacle
I bring self confidence in order
to be successful in this report.
New Ideas and change of project
direction
Digitalisation is the key of
success and every organisation
despite of its nature should
adapt this in order to attain
growth
What Have I learnt about myself
this week?
 How did I feel when I had to
deal with tasks/problems?
 Did I find it useful to
complete the tasks?
 How well have I performed?
What did I contribute?
 What can I improve on next
week?
 How might this learning
apply in the future?
According to me, these issues
will help in accepting further
challenges.
Yes
This project was successfully
completed by me with the help
of taking support from
superior team members and
director and while set up this
report or project I learnt
various new skills and gain
knowledge.
I need to work on my
communication skills.
This experience will be helpful
in performing future reports
and assignments.
Tasks planned for next week
 Which tasks are priority? Data collection and
18

 Have you set aside sufficient
time for completion?
interpretation was the first
priority.
Yes, I have sufficient time for
achieving the tasks or
objectives.
Project plan status to date (on,
ahead, behind)
Up to date
Supervisor comments to address
Signature of the Supervisor and
date:
Template for Performance Review Template to be attached with the report by the
learner:
1. What was the Project supposed to accomplish?
The main objectives of this project report was to determine impact
of digital technology on small scale companies.
2. Did the project succeed in its objectives/ how do you know?
Specifically, please outline any evaluation and assessment undertaken.
Yes, the major aim and objectives are completed which were
how to achieve strong position among their rivals due to which
decisions made regarding adoption of digital technology in business
process.
3. What things do you think worked well and why? Evaluate all
aspects of the project from a range of perspectives.
Tasks related to project work breakdown and project
management worked really well as it involves research work and
collection of series of activities.
4. What problems emerged during the project and how were they
tackled? Was there timely identification of issues and resolution during
the project process?
Yes, the major issues faced were difficulty in collection of reliable and
accurate data and information.
5. What did you learn from undertaking the project?
19

By this task I have acquire various information about the
benefits of digital technology and how it can help an organisation in
various business operations.
6. How would you rate your performance as a management consultant
leading the project?
I rate myself 9.2 out of 10.
7. What strengths and weakness of your performance did you identify?
My main strength was to collect reliable data after several issues
and my weakness was to tackle communication factors.
8. How will this inform and support your continuous professional
development?
It is important for corporate level to modulate free flow of
abstraction in company as they can get with together.
20