Managing a Successful Business Project: Aims and Goals

Managing a Successful
Business Project

TITLE:
“To investigate how to enhance the human resource practices of MARS to achieve the
international standards of HRM”. A case study on MARS..
INTRODUCTION
Recruitment can be stated as stimulating correct candidates for the vacant position and
hiring them according to the needs and requirements of the post. However, Selection means
selecting the best and appropriate nominee from the pool of participants. And, training is
provided to the employees who have been selected for the post so that they can better understand
the job profile. By selecting right candidate for the right post the overall workforce efficiency
can be raised and best out comes can be achieved. For recruiting and selecting administration
adopts various methods to choose the qualified and appropriate candidate for the vacant post. As
well as training is provided to them on continuous basis so that job profile can be better
understood easily. This assignment is carried on MARS which came into existence in the year
1911 and founder was Franklin Clarence Mars. This is a American global manufacturer located
in McLean, United Kingdom. This assignment covers discuss briefly the aim and objectives of
the organization. Also, prepare a PMP by including scope, time, quality, risk, resources and
communication. However, throw-light on WBDS and Gantt Chart in order to carry out the
business smoothly.
TASK 1
P1) Discuss the aims and Goals of administration.
Over view and background of research
Franklin Clarence Mars was the founder of MARS in the year 1911. This is a American
global manufacturer located in McLean, United Kingdom. Organization is serving it serves
across the globe and are satisfying the preferences of the consumers. It deals in product such as,
beverages, foodstuffs, pet food, candy, mints, confectionery, gum etc. Business associates
believes that it is very necessary to provide people with opportunities for life long learning.
MARS think that skills of the staff members should be enriched so that workers and firm both
become more autonomous and confident and come up with new idea in the market.
Aims:
“To investigate how to enhance the human resource practices of MARS to achieve the

international standards of HRM”. A study report on MARS. HRM practices plays a vital role in
growth and development of the business across the globe. Firm make changes according to the
requirements so that best outcomes can be achieved in competitive market place. The up-
gradation on training, recruitment and selection procedure aids to attain the international
demands. Skilled and capable employees come up with creative idea which directly assist in
accomplishing competitive advantages in global market. Mars uplift their training, recruitment
and selection activity for their staff members in order to full-fill standards of human resource
management.
Objectives:
1. To understand the implementation of no-discrimination policy within staff training
sessions enhance overall performance HRM to achieve global demand.
2. To conduct on-the job training programs for staff members of Marks & Spencer in
order to uplift HRM functions to meet global standards of HRM.
3. To analysis importance of human resource management function in the growth of M&S.
4. To determine the role of non-discrimination policy towards reduction of high employee's
turnover.
Questions:
1. How the implementation of no-discrimination policy within in staff training sessions
enhance overall performance HRM to achieve global demand?
2. How on- job training programs for staff members of Marks & Spencer helps to uplift
HRM functions to meet global standards of HRM?
3. State the importance of human resource management function in the growth of M&S?
4. Mention the role of non-discrimination policy towards reduction of high employee's
turnover?
P2) Prepare a Project Management plan by covering resources, scope, communication, risk, time,
cost and quality.
Project management plan involves all activities which are, scope, risk, communication,
quality, time, etc. so that firm associates can function their business properly in the competitive
market place. It includes various aspects which are explained as follows:
Scope for MARS: It includes all those activities which are required to complete the task
carried out in an organization. This act as guide as for controlling all the activities related to

scope. MARS by examining all the activities of the existing marketing figure put the scope
prevailing worldwide. As this enterprise is the fastest growing business in the world there are lot
of scope floating in the open market. By evaluating this scope business can adopt huge profit. By
doing so tough competition is created in the open market place. created for others in the market
which is a positive sign for business.
Communication for MARS: Effective communication helps to achieve the desire goals
on time. MARS adopts two way free flow of communication carried out so that high-grade
outcomes can be achieved in the set time duration. Also, competitive advantages by providing
quality product is achieved in the competitive market place. Lack of communication creates
misunderstanding and chaos among the team members due to which productivity decreases at a
large scale in the global village. Also, gradually, the market value reduces which is a negative
sign for the organization. By this the customer base for the goods and services decreases.
Risk For MARS: In order to survive in the competitive market place every business come
up with innovative product which is a great risk for MARS in the global village. To overcome
the risk forces company design creative idea on regular basis by evaluating the existing market
place so that switching rate of potential customers can be reduced at a large scale. And
accordingly tactics are designed in the open market place in order to survive for longer time
period.
Resources For MARS: MARS utilizes available resources effectively and efficiently so
that best outcomes can be achieve in the open market place. They motivate the human resource
on continuous basis so that productivity can be increased respectively which leads to increase in
workforce and revenue gathering in the open market place. As well set objectives and customers
emerging needs are satisfied.
Time for MARS: Time plays a vital role in business. To succeed in the global market it is
important to complete the assignment in proper order. Here, 10 weeks are need to successfully
complete the task in the set time duration.
Cost for MARS: The estimated amount need to conduct training, recruitment and
selection criteria is $ 80000. Organization is gathering funds from banks, relatives, friends, other
financial institutions etc. so that MARS is able to perform this activities easily.

Quality For MARS: To grow the business internationally it is essential to focus on
quality of the goods and services. The gathered information either from primary or secondary
source should be of quality so that readers can be attracted for longer time period.
Producing project management plan for scheduling, observation and full-filling the aims
and goals.
With the help of this PMP major aims and objectives of the research will be achieved. As
in this plan and strategies will be implemented for managing complex activities in the best
possible manner. This plan will also guide in making best use of the available resources for the
winding up of investigation in the effective and efficient way. If each and every activity is
properly managed than goals will be automatically achieved.
P3) Formulate a Work Break Down Structure and Gantt Chart in order to render time frame and
level for wind-up.
Gantt Chart: Henry Gantt was the inventor of Gantt Chart was introduced in the year
(1910- 1915). This can be described as a bar chart which determine the project schedule so that
set standards is accomplished in due period of time . Every administration is depended upon
their kind of enterprise adopts this so that business can function smoothly. This bar chart shows
interrelationship among activities and current schedule status. It is important as it shows how
long project should be carried out as well determine resources and plan the sequence in which
project will be completed.

Work Break Down structure: This is task which deliverable manage the group work as
per their need and requirement and assign the work accordingly so that it can be easily manage.
It is a techniques commonly known as system breakdown structure basically adopted to define
and organize the total scope of a project. Work break down main structure is to reduces the
complicate of act to a collection of work. It plays a important function in the administration it
helps to gain desired objectives in the set time frame respectively.

P4) Apply distinguished research like, qualitative and qualitative so as to meet the goal
To collect information organization adopts qualitative and quantitative type of
approaches. This are the most essential kind of research that is widely adopted by investigator
to gather data which is relevant and authentic in nature. Both the type of aspects helps
administration to provide authentic knowledge to the readers. Here, the approaches are defined
as follows:
Primary data: For accumulating primary information or data about the effectiveness of HR
practices, questionnaire is more essential method. As it will helps an investigator by giving them
reliable and valid data about
the current study.
Secondary data: It is another type of data collection method which helps an investigator to
collect data in form of accurate and effective manner. for collecting secondary information,
books, magazines, journals, publication research and many other relevant articles will be used.
Qualitative research: This is introduced as an helpful tool which provides feasible
quality data to the readers. By doing so readers are provided with best results . However, this
research does not overs numerical figures so it become easy to understand the collected data. In
this there is no use of numerical figures so it become easy to understand the data collected from

the people. As well it is easy to understand.
Quantitative research: Here, it covers numerical data so it provides relevant and
accurate information to the readers. It is easily garbed by the investigators as facts and figures
are used in it. This is the best way which is adopted by researcher in their study. The collected
data can be appropriately explained as in this more of chart and graphs are used by the
investigators. BY doing so misunderstanding and chances of error is reduced globally.
Organization adopts both type of research in order to investigate the open market place.
However, 50 people are taken as respondents to gather relevant and feasible information. In
MARS both the methods plays a vital role in it. And provide authentic information and
knowledge to the readers. By doing so best outcomes are achieved in the set time frame and
client can be attracted for longer time period.
Questionnaire:
1) Do you have understanding regarding HRM practices?
a) yes
b) No
2)State the importance of human resource management function in the growth of M&S?
a) Raises productivity
b) Able to attain set goals
3) What are the numerous ways by which MARS can uplift their recruitment, training
and selection process?
a) Print media
b) Advertisement
4) Which is the most appropriate method of training that must be adopted by MARS?
a) Training given within company premises
b) Training given out the administration
5) Do you think by providing effective training to workers leads to upgrade their skills
and competences?
a) Yes
b) No
6) How on- job training programs for staff members of Marks & Spencer helps to uplift
HRM functions to meet global standards of HRM?

a) Raises skills
b) Goals are meet on time
7Mention the role of non-discrimination policy towards reduction of high employee's turnover?
a) Gender
b) Religion
8) Do you have any suggestions for MARS so as to uplift their recruitment, selection and
training activity?
1) Do you have understanding regarding HRM practices? Frequency
a) yes 25
b) No 25
2) State the importance of human resource management function in the
growth of M&S?
Frequency
a) Raises productivity 28
b) Able to attain set goals 22
3) What are the numerous ways by which MARS can uplift their
recruitment, training and selection process?
Frequency
a) Print media 20
b) Advertisement 30
4) Which is the most appropriate method of training that must be
adopted by MARS?
Frequency
a) Training given within company premises 35

4) Which is the most appropriate method of training that must be
adopted by MARS?
Frequency
b) Training given out the administration 15
5) Do you think by providing effective training to workers leads to
upgrade their skills and competences?
Frequency
a) Yes 15
b) No 35
6) How on- job training programs for staff members of Marks &
Spencer helps to uplift HRM functions to meet global standards of
HRM?
Frequency
a) Raises skills 10
b) Goals are meet on time 40
7)Mention the role of non-discrimination policy towards reduction of
high employee's turnover?
Frequency
a) Gender 45
b) Religion 5
Discuss various methods applied.
Here are two type of investigated approach used by the researcher for gathering relevant
information. These include- primary and secondary methods. Method of these methods have its
own advantages and disadvantages. Data collected from primary method is more accurate and
reliable, this is because it is not gathered from any other sources. While on the other hand data
collected from secondary methods might not be accurate and reliable. This is because it might
include various kinds of irrelevant information. Primary information accumulation method
research problem can be well solved by the researcher.

TASK 3
P5) Determining the investigation information by adopting effective tools.
THEME: Understand the meaning HRM practices.
1) Do you have understanding regarding HRM practices. Frequency
a) yes 25
b) No 25
a) yes b) No
0
5
10
15
20
25
25 25
Column B
Interpretation: From the higher up it can be finished that out of 50 responsive it can be
calculated that 25 respondents are aware of HRM practices. Rest left over are unaware of the
concept of HRM practices.
THEME: The importance of human resource management function in the growth of M&S

2) State the importance of human resource management function in the
growth of M&S?
Frequency
a) Raises productivity 28
b) Able to attain set goals 22
a) Raises productivity b) Able to attain set goals
0
5
10
15
20
25
30
28
22
Frequency
Interpretation: It can be winded up that out of 50 answering 28 communicator replied that it
raises productivity is the main importance of human resource management function in the
growth of M&S However, remaining 22 people shared that firm is able to meet
THEME: Various ways by which training, recruitment and selection.
4) What are the numerous ways by which MARS can uplift their
recruitment, training and selection process?
a) Print media 20

4) What are the numerous ways by which MARS can uplift their
recruitment, training and selection process?
b) Advertisement 30
a) Print media b) Advertisement
0
5
10
15
20
25
30
20
30
Column B
Interpretation: the graph states hat out of 50 respondents 20 agree that by print media the up
gradation related to recruitment, selection and training can be done. But left 30 respondents
disagree to this statements.
THEME: Best method of training need to be adopted by MARS.
4) Which is the most appropriate method of training that must be
adopted by MARS?
a) Training given within company premises 35
b) Training given out the administration 15

a) On the job training b) Off the job Training
0
5
10
15
20
25
30
35
35
15 Column B
Interpretation: The graph defines that out of total respondents 15 people share their view point
that training given out side the administration method is the high-grade training method out of 50
respondents. And 35 people are against this this method and says that training within the
company is the better training approach.
THEME: Effective training up grades employees skills and capabilities
5) Do you think by providing effective training to workers leads to
upgrade their skills and competences?
a) Yes 15
b) No 35

a) Yes b) No
0
5
10
15
20
25
30
35
15
35
Column B
Interpretation: This chart figure out that 15 respondents out of 50 says that yes effective
training enrich skills and competences. Whereas, 35 people says that no this approach does not
uplift employees skills and competences.
THEME: On- job training programs for staff members of Marks & Spencer helps to
uplift HRM functions to meet global standards of HRM
6) How on- job training programs for staff members of Marks &
Spencer helps to uplift HRM functions to meet global standards of
HRM?
Frequency
a) Raises skills 10
b) Goals are meet on time 40

a) Raises skills b) Goals are meet on time
0
5
10
15
20
25
30
35
40
10
40
Frequency
Interpretation: From the mentioned chart it can be calculated that 10 responder shared view
that lack of time is the biggest challenge which MARS come across. Whereas out of 50
respondent rest 40 says that lack of monetary value is the most frequent obstacles faced by the
company while conducting training, recruitment and selection activity .
THEME: The role of non-discrimination policy towards reduction of high employee's turnover
7)Mention the role of non-discrimination policy towards reduction of
high employee's turnover?
Frequency
a) Gender 45
b) Religion 5

a) Gender b) Religion
0
5
10
15
20
25
30
35
40
45
45
5
Frequency
Interpretation: The above chart states that out of 50 people 45 respondents said that gender
policy helps to reduce high employee's turnover. But 5 people think that religion aspect helps
role of non-discrimination policy towards reduction of high employee's turnover.
Qualitative data analysis
1) What are the numerous ways by which MARS can uplift their recruitment, training and
selection process?
Factors Explanation in context of your company
Implementation of soft
skills
MARS by adopting soft skills in HRM practices then best
outcomes can be achieved. It results to retain staff members for
longer time period.
Promote company MARS promote their vacant position at a large scale due to which
right candidate can be stimulated to apply for the post. It helps to
hire right people at right position. It raises productivity and

profitability.
Frame selection committee By designing selection committee by MARS best and capable
employee can be selected from the pool of applicants. It helps the
organization to achieve the desire goals and objective in the set
time frame.
2) What challenges are faced by MARS while conducting recruitment and selection
activity?
Factors Explanation in context of your company
Lack of time To conduct HRM practices in working premises of MARS lot of
time is required. It consume lot of time as it is a lengthy process
to perform. Due to which business activities are affected for some
duration of time.
Insufficient funds HRM activities can be performed easily when there is sufficient
fund available with MARS. Lack of cash amount results in poor
outcomes which affect the set objectives of the company.
Lack of technology In today's world company recruit appropriate nominee through
online source. Lack of adoption of modern technology best
results can not be attained.
P6) Recommendations for research analysis
According to the above given data, it has been recommended distinguished methods how
to upgrade training, recruitment and selection in the working premises of MARS . Here, several
ways are discussed clearly in order to improve the activities in the organization which are
explained as follows:
 In order to receive effective results for longer time duration administration should use
effective communication channels among team members . As well as free flow of two
way communication in the cut throat competitive world.

 In the dynamic environment rules and regulations are changing frequently so the MARS
must scan the open market effectively and accordingly design or modify the policies. By
doing so business can survive for longer time duration and market value can be raised
respectively. To retain potential and skilled employees for longer time duration it is
important to adopt effectively government legislation in the working premises.
 Diversity of culture in the working premises is the another obstacles which is faced by
the organization. As it affect the workforce efficiency of employees. Due to that set
goals are not meet on time as well as productivity level is affected widely.
Right instrument and method adopted
There are various tools and techniques adopted by the investigator in completing the
investigation work in organized and proper manner. Questionnaire is being adopted by the
investigator for assembling information from the respondents. With the help of this tool
researcher will be able to know the views of respondents regarding recruitment, selection and
training. Some of the recommendations can also be used by the researcher for meeting the set
standards in the best possible manner. This means better communication strategies can be used
and by implementing better rules and regulations organisation will be able to retain its customers
for longer period of time.
CONCLUSION
From the above it can be summarized that aims and objectives are discussed briefly due to
which set standards can be accomplished easily in the open market place. Project management
plan is designed by covering communication, risk, resource and cost so that accordingly
strategies can be formulated so that emerging needs and preferences can be attained easily.
Research types are studies such as quantities and qualitative so that best results can be achieved
respectively. And tough competition is formulated against rivalry in the global village. As well
as in order to improve the skills and competences tactics are adopted so that workforce and
productivity can be increased tremendously.
Task 4
P7 ) Reflective report.
For accumulating accurate data about the topic. I have to use various methods which are,
qualitative and quantitative research so as to gather authentic information. According to me this
are the best sources from which I can accumulate relevant information and can be provided to the

readers. By carrying out this report many skills within me are improved such as, project
planning, communication skills, progress monitoring, data analysis, report writing, analytical
skills, research skills and data interpretation skills. However, progress in this skills will help in
the year future to perform much better which will be a positive sign for me. The above stated
skills are treated as the most significant skills which assist me in finishing each work of
investigation in effective and efficient manner. There are many other sources from where data
can be gathered are, interpretivism research, secondary sources, primary sources, time horizon,
questionnaire, inductive research .
Ability Ways to improve in weak
points
Benefits in future by
uplifting this area or skills
Communication Skill To raise my communication
skills many training sections
need to be attended by me. As
it will help me by improving
my communication skills
which will further assist in
completion of research within
given time duration.
I need excellent
communication quality in order
to communicate informatic
information to my sub-
ordinates. This knowledge
mainly related with products,
services and process of MARS
because it will support me to
transfer information to the
team members freely so that
chances of error is reduced.
Investigation skills To become perfect in research
work I need to conduct a
market research activities over
the years.
To carry out investigation I
adopt primary and secondary
methods of data collection. So
that authentic and relevant
information can be gathered
from the open market place.
Research activities has helped me to achieve the set project objective effectively as many skills

related to research was enhanced while performing this task. Some of the skills are,
communication skills, analytical skills, decision making skills etc. which booted me to perform
better. It directly helped in gathered appropriate data to successfully attain project objectives.
Whereas, by working on the weak skills by attending seminars and watching online video results
in achieving business goals. By improving weak skills over the time it will assist me to work for
the betterment of the employees and employer. This directly or indirectly leads in achieving
business objectives.
Research work has helped me to achieve project objectives successfully in many ways. In order
to complete the project objectives questionnaire has been prepared by the researcher. It helped to
better understand the customers point of view in every aspects. Moreover, feedbacks were taken
from the clients so that modifications can be done accordingly. It helps to gain best results in cut
throat competitive world. To full-fill the objectives a sample of fifty respondents where taken
which provided accurate information that directly helped me to accomplish set goals and
objectives. Additionally, sufficient funds were there that motivated to perform the research
activities smoothly to attain project objectives effectively and efficiently.
Throw-light on PMP and exercise if standard investigation to meet objectives .
PMP is very much essential for the researcher as with the help of this complex task of the
research can be easily completed. It will guide the researcher in evaluating and analysing the data
in the best possible manner. This will directly lead to achievement of research objectives and
goals within limited period of time. It will guide the researcher in completing individual activity
of investigation in proper and coordinated manner.

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Appendix I
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APPENDIX II
Template for Performance Review to be attached with the report by the learner:
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29