Managing a Successful Business Project.

Managing a Successful
Business Project

Topic of research:
“How do multinational companies improve the recruitment, selection and training of their
employees to meet International requirements?”
INTRODUCTION
Globalisation has created an essential role in each & every organization. It is an effective
process which helps the companies, in transferring of their resource in effective and efficient
way, such as goods and services, raw materials, human resources and many more. It helps
management in transferring resource easily from one country to another country, which helps
them in expanding their business effectively. There are many functions of hrm, such as
recruitment, selection, training & development, performance appraisal, payroll, reward
management, job analysis & job designing, salary administration, employee welfare, labour
relations and many more. This is research report is based on Nestle company. This research is
conduct, in order to analyse importance of training, recruitment and selection process at
international level (Crane and Matten, 2016). In addition to this, project management process is
considered and it also includes Work breakdown structure and Gantt chart. In addition to this,
research methodology is also conducted along with the questionnaire and the data
interception with the help of effective tools. Lastly, some recommendation are listed for the
management of Nestle, which they should follow.
TASK 1
P1 Research aims, objectives and Questions.
Recruitment, selection and training are important functions of human resource
management. As these functions helps management in managing their employees according to
their job profile. In context to Nestle, human resource department is effectively focusing on their
recruitment & selection process and training & developments programs conducted for their
employees (Bresler and Stake, 2017). Along with this, they are also focusing on developing
effective strategies and polices related to HRM Such HRM practice and policies are training &

development, selection process, recruitment process, remuneration, performance appraisals,
as all of these will helps management, in enhancing level of productivity as well as
performance of their employees. In addition to this, research Aim, research objective,
research question are important to be created by researcher, as these are most essential part of
research and without this, effective and proper research can not be connected effectively and
efficiently (Brannen, 2017). There are main seven main roles that are performed in organization,
that are Staffing, developing workplace policies, Compensation and Benefits Administration,
Retention, Training and Development, Dealing with Laws Affecting Employment, Worker
Protection.
Research Aim:
“To assess the methods of recruitment, selection and training for organisation to meet
international requirements.” A case study on Nestle.
Research Objectives
 To identify the recruitment and selection process used by Nestle while meeting their
international requirements.
 To enhance the workforce capabilities and productivity by increasing the standards
of personal education and training in recruitment process in order to meet
international standards of HRM.
 To find the issues faced by Nestle while providing training programs to employees for
attaining advantages at global level.
 To identify training and development programmes which is essential for the management
team of Nestle to provide their employees in order to meet their international
requirements.
Research Questions
 What do you understand by recruitment and selection process used by Nestle while
meeting their international requirements?
 What are the ways which enhance the workforce capabilities and productivity by
increasing the standards of personal education and training in recruitment process in
order to meet international standards of HRM?
 What are the issues faced by Nestle while providing training programs to employees
for attaining advantages at global level?

 What are the important training and development programmes which is essential for
the management team of Nestle to provide their employees in order to meet their
international requirements?
P2 Project Management Plan
A project refers to an activity which helps in meeting the creation of a different and
unique product and service. Therefore the activities and task which are undertaken under project
is to complete in a routine or in sequence. The project management plan is defined as document
which consist of detail information of different activities, which is to be performed by researcher
(Den Hertog and De Jong, 2010). In other words, it is a collection of full information related to
project, such as different strategies and tactics, procedures, policies, plans and all activities
which helps in execution of project.
Along with this, it includes various elements in this like cost, size, quality, risk,
communication, scope as well as resources. The importance of this current project is that, it
helps in recruitment and selection process at international level of business organization. In
this research report of Nestle, investigator has developed effective strategies, plans,
policies, which helps in preparing effective project management plan (Eckerson, 2010).
Some elements of described under below:
 Cost: Cost may be defined as the amount that can be paid and spent to buy or
obtaining something. For accomplishing this research, researcher is required at least
4000 ponds, so they can able to perform their task in effective manner. Along with
this, the manager divides the cost and funds to each and every task, with the help of
cost breakdown structure for this project.
 Time: Time refers to duration in which all things are happened. In context to this
report, time is defined as the total time which is taken in completing research. For
completing this report, the researcher has taken 28 days for conducting whole
research in effective and efficient way.
 Scope: The scope may be defined as an opportunity or the possibility for dealing
with something. In context to current report, scope is wide and focuses on assisting
as well as developing overall industry in efficient and effective manner. Henceforth,
the researcher, should conduct research in effective way.

 Quality: For accomplishing this research, investigator is required keep and maintain
effective quality, while gathering of relevant information for different various
sources and also set some specific standards which are followed by employees as
well as project manager while performing task and activities of project.
 Risk: Risk refers to the degree of excellence of something. This factor is faced by
every researcher while conducting an effective research. In context to present report,
researcher has faced many problems and risk while conducting research report.
Along with this, major risk is to maintain data confidential and safe, completing
research within given time frame and cost (Fletcher, 2017).
 Communication: While conducting this research report, the investigator should use
effective communication while communicating with employees and stakeholders,
and also while developing strategies, scope, plans and policies effectively which
helps in gaining positive outcome form project. Along with this, researcher should
also do the proper communication with stakeholders and communicate all required
and necessary information to them.
 Resources: Resources is defined as an economic and productive factor which is required
to complete the an activity to achieve desired outcome. There are many resources, that
are land, labour, machinery, capital, entrepreneurship, information, expertise,
management, and time. While conducting research, researcher should have effective and
enough resources such as proper funds, updated technologies, presence of human
resource, effective tools and equipments.
P3 Work breakdown structure and Gantt chart
GANTT CHART
This is a tool which is introduced in Henry Gantt in 1910. Gannt is a tools helps which
helps in defining the relationship between various activities performed and their performing
time. In order to complete research, the researcher has used Gantt chart, Which helps in clearly
defining the starting and ending dates of each and every activity performed in this project.
(Flick, 2015). It is a method, which shows graphical representation. Therefore, it helps
researcher in performing different activities within given time frame.

GANTT CHART
Tasks W1 W2 W3 W4 W5 W6 W7
Submission of the research proposal
Complete background information for the research
project
Collect secondary sources of information for the
research project
Complete research methodology and collect primary
and secondary sources of information
Complete collecting data for the study and present
the results
Evaluate the findings and make recommendations
Complete the report and submit the final report
WORK BREAT DOWN STRUCTURE
WBS is defined is a tool, which divides complex and lengthy activities into smaller
and easy task. In other words, this technique is used by Project manager, which convert
complex project into different various small activities and task, which helps manager in
enhancing working efficiency of their employees (Gebauer and Bjurko, 2010). In context to
present research report of Nestle, the researcher has adopted work break down structure,
which will help him in converting complex project into easy work, such as task, activities.
As it makes work easy for completing whole project. In addition to this, it is also examined
that, the productivity and performance is increasing along this accuracy and efficiency in
working effectively and efficiently (Humphries, 2017).

TASK 2
P4 Research Methodology
Data collection
It is defined as a process of assembling and collecting data. It can be said that, it is
systematic gathering of relevant data which is collected for specific objective with different
sources. Data can be collected from two ways,
Primary data: These are those data, which are collected for first time. The data can be
collected by various tools, such as surveys, questionnaire, observation, case studies, experiments,
interview and many more.
Secondary data: This type of data can be defined as those data which are collecting for
second time. In other words, the data which is are already been collected earlier by someone else
for definite purpose. It is effective as it consume, minimum cost as well as time as effort of
researcher. These data can be collected with the help of journals, books, magazines, online
websites, news papers, libraries and many more.

In this report, researcher has used both primary & secondary data collection method,
while collecting data for research.
Data Analysis
Data analysis is method of analysing, measuring as well as converting relevant data, with
the help of useful information with specified objective (Irwin and Springgay, 2017).
Qualitative research: It is useful in gaining the understanding of fundamental reasons,
views, opinions and motivations. As it helps in providing the visual image of problem and
develops the ideas for effective quantitative research. The main objective of this research is that,
it focuses on understanding and doing interpretation in social interaction. Interview, observation
data, focus groups, postcards are various sources by with researcher can collect qualitative data.
Quantitative research: This is useful for determining the problem with the help of
generating numerical data. It is very helpful in quantifying the attitudes, behaviour, opinions and
generalizing the results from a huge sample population. The main purpose of this research,
testing hypotheses, analysing and checking of causes and various effects of data. The sources of
Quantitative data are secondary data, surveys, observations, Sampling in statical and many
more.
While conducting this research, researcher has adopted qualitative research approach as
this helps helps in analysing data accurately and effectively, while conducting research effective
and efficient way.
Questionnaire
It consist of number of questions, prepared by researcher in a systematic form for
attaining specific objective in order to gather information from various respondents. In this
research report, 40 respondent has filled questionnaire (Jones and Lubinski 2012).
Sample Size
The sample size is considerer to be equal to size of population, due to time constraint
as well as budget. While conducting this research, sample size is taken is 40.

Questionnaire
Q1) Do you understand the concept of globalisation?
a) Yes
b) No
Q2) Do you understand the concept of training & development function of human resource
management?
a) Yes
b) No
Q3) Do you think that, globalisation helps the management in attracting highly specialized and
skilled candidates within Nestle company?
a) Agree
b) Disagree
Q4) What is the biggest challenge faced by the Nestle while performing their business
operations in global market area?
a) Technological change
b) Recruitment of loyal employees
c) Language barrier
Q5) According to you, do you think if globalisation could affect recruitment and selection
process of Nestle while expanding their business?
a) Yes
b) No
Q6) What is major advantage of Nestle in adopting effective selection and recruitment
strategies?
a) Effective Recruitment of talent
b) Profit maximization of company
C) innovative ideas within the businesses organization

Q7) Do you think, that Nestle should follow impressive strategies for gaining competitive
advantage?
a) Agree
b) Disagree
Q8) According to you, is recruitment and selection strategy affects the business function of
Nestle?
a) Yes
b) No
Q9) Do you think, if training and development programs are important for employees within the
company like Nestle?
a) Yes
b) No
Q10) Give recommendations to management of Nestle for business expansion?

TASK 3
P5. Data Interpretation with the help appropriate tools
Theme: Concept of globalisation in training as well as selection & recruitment functions.
Q1) Do you understand the concept of globalisation? Frequency
a) Yes 25
b) No 15
Interpretation: Globalisation is a very wide and growing concept. Also In today's
scenario if we say its scope is increasing day by day for all companies. It plays a very important
role for all companies as it helps them in expanding their area of operations and moving towards
growth. When asked to 40 respondents whether they understand basic concept of globalisation,
25 of them had a positive response about that yes they understand what globalisation is all about.
Other 15 had a negative answer to it as they didn't really know about globalisation.

Q2) Do you understand the concept of training & development function of
human resource management?
Frequency
a) Agree 20
b) Disagree 20
Interpretation: Recruitment and selection is most basic function of human resource
department of every organisation. This is a function which must be performed with great care as
this will decide which type of employees will be hired. After recruitment comes step of training
and development of employees being selected. On surveying whether people are aware of this
HR function to 40 respondents. 20 of them agreed that yes they understand basic meaning and
concept of recruitment, selection, training and development. Remaining 20 didn't agreed to it.
We can conclude that majority of people understand basic function of Human resource
management of various organisations.

Q3) Do you think that, globalisation helps the management in attracting
highly specialized and skilled candidates within Nestle company?
Frequency
a) Agree 18
b) Disagree 22
Interpretation: Globalisation is a very fast growing concept which is taking place in
the world at a very fast pace. Companies are attracting towards it and making more efforts to
expand their business across globe. On being asked to 40 respondents that whether
globalisation will help them to attract highly specialised and skilled candidates. 18 of total
agreed to this view that yes globalisation will surely help company to attract specialised and
skilled candidates. Remaining 22 didn't felt that globalisation can be beneficial for
companies to attract skilled candidates. It can be said from above response that people have
a strong belief that globalisation plays an important role for companies in recruiting skilled
candidates.

Q4) What is the biggest challenge faced by the Nestle while performing
their business operations in global market area?
Frequency
a) Technological change. 17
b) Recruitment of loyal employees 10
c) Language barrier 7
Interpretation: As by analysing above mentioned graph it is identified that, according to
17 respondents, biggest issue or challenge faced by Nestle is technological change while
performing their activities of business at global level, as it changes frequently. Where as 10
respondents states that, recruiting of employee which are loyal towards business organization is
major challenge of faced by Nestle. Along with this, Leftover 7 respondents says, language is a
biggest barrier, as every country has their own language, ethics, and different to each other.

Q5) According to you, do you think if globalisation could affect recruitment
and selection process of Nestle while expanding their business?
Frequency
a) Yes 18
b) No 22
Interpretation: With the help of above designed graph, it is analysed that, out of 40
respondents, 18 respondent are agree with statement, and states that globalisation affects
recruitment and selection process, while Nestle company is expanding their business at global
level. So, it is important, for management to adopt new innovative tactics and strategies for new
area. Whereas, remaining 22 respondents are not agree with current statement, as they all think
that, every organization has their own effective recruitment and selection process, so, that
process can be applied and implemented in business while expansion of their business at
international level.

Q6) What is major advantage of Nestle in adopting effective selection and
recruitment strategies?
Frequency
a) Effective Recruitment of talent 15
b) Profit maximization of company 14
C) Innovative ideas within the businesses organization 11
Interpretation: According to above designed pie chart, it can be analysed that,
according to 15 respondents, Effective Recruitment of talent and Profit maximization of
company are the major advantage and benefit for Nestle company. If it is talked about,
Innovative ideas within the businesses organization, it is analysed that it is less beneficial for
Nestle.
Q7) Do you think, that Nestle should follow impressive strategies for
gaining competitive advantage?
Frequency
a) Agree 24
b) Disagree 16

Interpretation: On the basis of above graph, it is identified that 24 respondents are agree
with statement that company should follow and adopt effective strategy which helps in gaining
competitive advantage. Where as 16 are disagreeing with this of adopting effective and
innovative strategies and policies in order to gain competitive advantages.

Q8) According to you, is recruitment and selection strategy affects the
business function of Nestle?
Frequency
a) Yes 30
b) No 10
Interpretation: From the above graph, it is analysed that, there is equal ratio of agreeing
respondent is higher then disagreeing regarding statement. The 30 respondents for yes where as
10 for No. As recruitment and selection strategy affects business function of Nestle or not.

Q9) Do you think, if training and development programs are important for
employees within the company like Nestle?
Frequency
a) Yes 35
b) No 5
Interpretation: From the above mentioned graph, it is identified that out of 20
respondents, 35 people agreed with statement that, as says that, training and development
programs are essential while doing expansion of business organization functions at global level.
Where as 5 respondents denies with statement.

P6 Recommendations
In the context of Nestle, there are some recommendations is given by researcher to
management of Nestle which are listed below :
 Firstly it is recommended to HR manager of Nestle to recruit specialized and skilled
employees in their organisation and also provide them a regular training and development
programs, which will help them in enhancing their skills, capabilities, knowledge.
 Along with this, it is also recommended to Nestle company to focus on considering
family backgrounds, working experience as well as educational background before hiring
candidates. This will help management in conducting various business activities at global
scale, in an effective and efficient manner.
TASK 4
P7 Reflection
While conducting the research, I have enhance my knowledge regarding the topic
which will help me in my career and also provides me many various opportunities as well.
Along with this, it also increase my decision making, interpersonal skills, communication
skill, problem solving skill which is very help full for me. In addition to this, I have faced
many problems while directing and accomplishing this research report, the main problem I
have seen faced is data collection, and for me as an individual, it is very time taking activity
as well as the respondents to not interact with me properly and not answering questions in
effective way.
CONCLUSION
From the above research, it is concluded that, globalisation plays very essential role
which helps in increasing and enhancing productivity and profitability of organization. It also
give effective opportunities to business organisations, while expansion of activities of their
business. Along with this, the researcher also analysed that, providing training and development
programs for employee, plays an very important role and it is helpful for both employers and

employee as it helps in reducing issues wile working. In addition to this, researcher has also
developed research objective, aim with help of project management plan.

REFERENCES
Books and Journal

APPENDIX I
Template for evidence collection to be attached with the report by the learner:
Project Logbook for the chosen
organisation:
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
What have you completed?
Did you fulfil Task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your
project management plan?
The project accomplished “To assess
the methods of recruitment, selection
and training for organisation to meet
international requirements”.
Yes
Yes
No
Any risks and / or issues identified?
Did you identify risks/issues with a lack of
skills required for undertaking research
tasks?
Did you identify any additional risks/issues
that have an impact on the project
management plan?
Yes, Limitation of resources such as
financial resources.
No

Problems encountered What barriers did you face?
 How did you overcome them?
A little difficulty faced in maintaining
required coordination with all team
members
I tried to overcome existing
communication barriers in and
maintain required coordination.
New Ideas and change of project direction I need 2 more weeks for completing
this project effectively.
What Have I learnt about myself this week? How did I feel when I had to deal with
tasks/problems? Did I find it useful to complete the tasks? How well have I performed? What did I
contribute? What can I improve on next week? How might this learning apply in the
future?
My satisfaction level used to reduce.
Yes
I have performed up to best of my
capabilities
I will make efforts to increase existing
skills and knowledge of my team
members.
Learning will help in improving those
mistakes which I made this time.
Tasks planned for next week Which tasks are priority? Have you set aside sufficient time for
completion?
Make adequate efforts to collect
authentic and reliable information to
make research work more productive.
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address

Signature of the Supervisor and date:
APPENDIX II
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
The project accomplished “To assess the methods of recruitment, selection and

training for organisation to meet international requirements”.
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
 yes
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
 My researching and communication skills are good, as it helps me in
conducting this report and developing my interest for this project.

4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
 While conducting this research, many problems arises. The problem occur due
to time and lack of understanding of this project.
5. What did you learn from undertaking the project?
 While conducting this, I have enhanced my team working skills and
communications skill
6. How would you rate your performance as a management consultant leading the
project?
 9 out of 10.
7. What strengths and weakness of your performance did you identify?
 I identified that interpersonal skill and researching skill are my core strengths
where as the communication skills and leadership skills are my weak areas.
8. How will this inform and support your continuous professional development?
 The Information regarding continuous professional development will helps in
in conveying and meeting the sessions in effective manner..