Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1 Project's aim and objectives..............................................................................................3 P2 Project management plan..................................................................................................4 P3 Work break down structure and Gantt chart.....................................................................5 TASK 2............................................................................................................................................7 P4 Qualitative and quantitative research methods..................................................................7 TASK 3..........................................................................................................................................10 P5 Analyse research and data using appropriate tools and techniques................................10 P6 Appropriate recommendations as a result of research and data analysis........................13 TASK 4..........................................................................................................................................13 P7 Reflection........................................................................................................................13 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................24
INTRODUCTION Globalization is the extent of products, technology, information and job across national borders and cultures. To move business at an international level, it is important for a business to make changes(Archibald and Archibald, 2016).There are including selection, recruitment and training procedures. It would help to introduce best talented human resources at the workplace as well as develop their skills to work at an international level. To focus on the present report to determine how multinational companies like Nestle, make betterment in the procedure of recruitment, to survive business in an effective manner. It is known as one of the leading companies, which can deal with confectionery products such as baby food, chocolates, etc. in over 189 countries. Under the present report, researchers have made proper aims & objectives to have a clear idea regarding the recruitment concept and its advantages. Additionally, scope of project is also defined with some recommendations to improve same more effectively. TASK 1 P1 Project's aim and objectives Due to exploding globalization, it becomes important for all types of multinational organization in order to make improvement in existing recruitment procedure. With respect to Nestle, despite taking office building, brand or any branches as principal assets. They believe in the social background of staff members were consisting of diversity at the workplace and working in cooperation as an integrative corporate culture is defined as main assets. The company believes that when people work together according to an organization's culture so it will provide good results and help to attain objectives. In the present time, a company believes to have effective human resource management so it would help to compete in a market in an effective manner. Through HR practices Nestle seeks to make some improvements. Aim “ To identify the ways of improving recruitment, selection and training of employees by multinational companies to meet their international requirements”. A case study on Nestle. Research Objectives– There are identified those objectives which is related to particular research - Tounderstandthevalueofrecruitment,selectionandtraininginamultinational organisation. 3
To evaluate those ways which Nestle can improve their recruitment, selection and training of employees to meet international requirement. To recognise the importance of betterment of recruitment, selection and training of staff members. Research Question: Define the concept of recruitment, selection and training in international companies? Determine the ways that can help Nestle to improve their recruitment, selection and training of staff members to obtain their international requirements? What are the benefits of betterment of recruitment, selection and training of staff members? P2 Project management plan Toaccomplishbusinessobjectivesandapplyanychanges,itisessentialforan organization to produce a proper project plan. Nestle seeks to modify its training, selection, and recruitment. Therefore, research teams have been prepared for a project management plan where provides a blueprint of whole activities that have to be done inappropriate way(Basu, 2017). There are mainly consist of few elements such as scope, time, resources, risk, cost and communication for conducting a project as explained below: Project Title: “How do multinational companies improve the recruitment, selection and training of their employees to meet International requirements?” Project Plan:Cost– It is an important element of the PMP plan where defined about the cost of a new project and applies in the same business. Thus, to complete the present project, the research team require over 4000 pound.Time– The particular element connected to the period of time which is related to completing all activities of the project. Herein, for researchers to develop a report that will take over 30 weeks and to formulate new HR practices(Tidd and Bessant, 2018).Scope– There is characterized the scope of making changes into business as per the productivity, competitiveness, and profitability. In the context, applying new human resource practices to focus on productivity and improve according to the workplace that will help to achieve international requirements. It will provide help to researcher in 4
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getting a side over their major competitors such as Amul, Heinz, etc. According to the researcher, it can help to intensify knowledge in the area of HR and grab the opportunity to make their career in a particular sector to get the achievement(Hillson, 2017).Risk– If the project has no risk so there is no gain, in the reference of a particular project making changes in HR practices. It may affect business strategies and the whole workplace. Due to any changes in recruitment and selection, it affect to cost, time and place in directly manner. Communication– In reference to finish, all appropriate activities on time need to keep positivity into results. It is important for the project manager to apply a method of two way communication where both direct contact and discuss the project. In the research process to invite all participants and take suggestions regarding the project. P3 Work break down structure and Gantt chart To conducting the research-practice on this project, Normally researcher used the break down concept. This concepts is related to divide the main activity into small parts. It considers introduction of the project, formulation of management strategies subsequently determination of the particular problem(Cleden, 2017). This will help in developing the strategies plan to execute the business activity in systematic manor by allocating the particular roles and responsibilities to every person as per their capabilities and skills. In this context of current projects of Nestle that is based on the alteration in international recruitment, selection and training process, the entire project is divided in such way: 5
The work break down structure categorised work on the basis of main activities and divide into small segments. The research team to conduct all activities use of Gantt chart techniques in order to divide task in the particular period of time. Here, 15 days are needed for defining about the project title and needed 18 days to set objectives and aims on the basis of title. Additionally, 20 days need to prepare research methodology, 23 days for gather data of project then 25days for determining the same(Jeston,2014). After then, 18 days to conclude and making recommendations on specified problem. All the processes take about 32 weeks to finish particular project. 6
TASK 2 P4 Qualitative and quantitative research methods Research methodology:A specific technique that is used to conduct, analyse and summarise the information about specific topic is called research methodology. It allows the user to understand facts about the topic reliably.In the present project is going to reveal the benefits of changes into recruitment and other functions of HRM. For the purpose, to prepare of particular project used different methods. At a small scale this research methodology is mainly related to these methods. A small scale research methodology is mainly related to following main methods to collect information and data for selected topic in selected way(Nicholas and Steyn, 2017). Qualitative Research:the Research method that involves facts and observation like definition, symbols, characteristics, examples, etc. for non-numeric topic or data is known as qualitative research. The main of this method to recognise of underlying purpose, opinion and motivation in reference to provide insight into problem to create idea and hyphothesis. 7
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Quantitative Research:Quantitative research is the research method that includes a systematic andmathematical investigation for specific topic to derive the facts with help of numericcalculationsorstatisticalcalculations.Itwouldhelptoanalyseinformationin appropriate way. It provides advantage of to use of organized research instrument such as questionnaire to collect data from different respondents as well as results are mainly related to large sample size to provide all specific information. Primary Research:Primary research is a methodology that uses the data and facts derived by primary resources rather than depending on previously collected or conducted data or research. It is defined as best method which provides accurate and correct information to collect reliable data, online and offline. But this method will take much more time to collect data from respondents(Polonsky and Waller, 2018). SecondaryResearch:Thisisaresearchtechniquewhichderivesitsfactsand conclusions on the basis of primary data or research already conducted by anyone else such as government, research agencies, trade analyst, etc. it is not reliable because it is basis on the other information that may be right or wrong. In respect of respective research it is finding that changes in recruitment procedure at international level an apply the method of questionnaire as a primary method. Sampling:Sampling is a process of selecting a part or unit from a group for inspection that represents overall characteristics or image of whole group or population.For this project take about 12 respondents. A number of techniques consider in systematic way and used random sampling to collect data from different stakeholders. Questionnaire Name of Candidate: Address: Age: Email ID: Gender: Q1. Do you think Nestle is a best platform to emphasise the skills and learning of employees? A) Yes B) No 8
Q2. Do you think that hiring local talent and training them can provide better human resource to Nestle? (A) Yes (B) No (C) Can't say Q3. What is the main significance for Nestle to meet international standards of employee training and recruitment & selection? (A) Better productivity (B) Increase employee retention (C) Help in rapid expansion of business (D) Provide future leaders to company Q4. What do you rate the employee satisfaction ? (A) 0 – 5 (B) 5 – 10 (C) 10 – 15 Q.5 According to you, which one is the better method of recruitment in MNCs, internal or external? (A) Internal (B) External (C) Both Q6. What are the main advantages Nestle can gain by making changes in HR policies? (A) Increasing productivity (B) Increasing diversity (C) Develop competitive advantage Q7. Which type of training Nestle need to provide its workers for enable them to work at international level? (A) On the job training (B) Off the job training Q8. On which manner, Nestle can incorporate changes in recruitment, selection and training procedure? (A) Optimise hiring process 9
(B)Recruitment marketing (C) Build employer brand Q9. According to you, which strategy would you like to recommend to Nestle to improve its recruitment and selection process. ….................................................................................................................................................... Q10. According to you, on which factor Nestle needs to focus more while expanding its business at global level? …................................................................................................................................................... TASK 3 Introduction Globalisation is mainly related to increasing the business at the world level and as a result business generate much more profit and satisfy to needs and demand of the customers. To changes in HR practices impact on the recruitment selection procedure and meet with new talented workforce. The particular project based on the Nestle. In this presentation covers aims and objectives, research methodology and data analysis. P5 Analyse research and data using appropriate tools and techniques 1). Do you think Nestle is a best platform to emphasise the skills and learning of employees? Frequency Yes10 No2 Interpretation:From the above table it has been analysed that 10 out of 12 respondents think that Nestle is a best platform to emphasise the skills and learning of employees while 2 out of them are not agreed with the statement. 2.) Do you think that hiring local talent and training them can provideFrequency 10
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better human resource to Nestle? Yes8 No4 Interpretation:From the above table it has been observed that 8 out of 12 respondents think that Nestle shouldhire local talent and training them for better human resource and 4 participants says opposite for the same. 3) What is the main significance for Nestle to meet international standards of employee training and recruitment & selection? Frequency (A) Better productivity3 (B) Increase employee retention4 (C) Help in rapid expansion of business5 Interpretation:Above table describes that 3 out of 12 respondents think that the main significance for Nestle to meet international standards of employee training and recruitment & selection is netter productivity. 4 respondent opt out increase employee retention and 5 persons said that help in rapid expansion of business is the main significant for Nestle to meet the purpose. 4) What do you rate the employee satisfaction ?Frequency (A) 0 – 53 (B) 5 – 105 (C) 10 – 154 11
Interpretation:The analysis describes that 3 out of 12 respondents think that employee satisfaction is between 0-5 while 5 persons chose 5-10 and 4 participants opt 10-15 for employee satisfaction. 5) According to you, which one is the better method of recruitment in MNCs, internal or external? Frequency (A) Internal5 (B) External2 (C) Both5 Interpretation: The table shows that 5 out of 12 respondents think that the better method of recruitment in MNCs is internal method and 2 participants think that external method is better but 5 person vote for both the options. 6) What are the main advantages Nestle can gain by making changes in HR policies? Frequency (A) Increasing productivity3 (B) Increasing diversity3 (C) Develop competitive advantage6 Interpretation:The table shows that 3 out of 12 respondents says that the main advantage is increasing productivity that Nestle can gain by making changes in HR policies while 3 persons thinks that increasing diversity is main advantage and 6 people accept that develop competitive advantage is the main for Nestle. 7) Which type of training Nestle need to provide its workers for enable them to work at international level? Frequency (A) On the job training8 12
(B) Off the job training4 Interpretation:The table shows that 8 out of 12 respondents says that Nestle need to provide on the job training to its workers while 4 respondent go with off the job training for enable workers to work at international level. 8) On which manner, Nestle can incorporate changes in recruitment, selection and training procedure? Frequency (A) Optimise hiring process7 (B)Recruitment marketing2 (C) Build employer brand3 Interpretation:The table shows that 7 out of 12 respondents think that Nestle can incorporate changes in recruitment, selection and training procedure by Optimise hiring process while 2 respondent go with recruitment marketing and 3 persons opt for build employer brand for the same purpose. P6 Appropriate recommendations as a result of research and data analysis Throughtheoverallresearchpracticeonrecruitmentandtrainingprocessofthe multinational companies, It is evaluated by human resource department that Nestle needs to concern on the following recommendation: Any Modification in the current human resources procedures such as pool of special trained individual, foreign worker can effect to organisation's culture of Nestle, so It is recommended to management of Nestle to include their current employees in decision making process as it will helpful to management of nestle to equal participation of the every engaged employee and decline in employee conflict(Sikdar and Payyazhi, 2014). To provide equal opportunities of daily learning, participation in management activities, tech-based working efficacy programme will definitely help to an individual to enhancing their working abilities as per the international standard. If employees are confident to 13
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contributing more as per their skill, it will definitely effect to overall performance of Nestle. It is also proposed to Nestle to boost the Job opening in particular field via online media platform so they can raise best person for the particular space around the nation. TASK 4 P7 Reflection Hereby, I have achieve opportunity to prepare assignment on globalisation, where a company need to make changes and modify of their existing HR practices to conduct business activities at global level. To complete of project, I have prepared a team of four members where every member highly qualified and experience in specific field. They are ready to put their efforts to identifying of project issues. I will provide work according to their skills and provide appropriate training for the assignment. All team members are experienced so there are creating major conflicts which affect to results of this project. Thus, to sort out of this problem I have followed democratic leadership, according to this style every member get chance to participate in decision making process(Smith, Merna and Jobling, 2014). They are getting opportunity to take part, exchange ideas freely and discuss about the project. As a result they can do their work in their style and complete of assigning work on the basis of task. In hence, it will provide opportunity to understand how to do work in a team and coordinate with each other in effective manner. It is understanding that when all members are experienced that time manager everyone according to their skills and face many problems that will arise in future. I can apply various approaches of leadership and management styles in order to develop team in effective manner. The project is mainly related to several activities which is conducted to improve of HR practices at global level to accomplish of international requirements. During the project I will do better work and guide of team in effective manner. From the project I will learn many things that coordinate between different team members and understand on global level which strategy applied to get business objectives. It will improve my performance and reduce weakness in effective manner. On the basis of project enhance my skills which can help to get growth in future and perform in effective manner. On the basis of project I will identify many weaknesses like lack of management skill but it will improve in effective manner(Storey, Basterretxea and Salaman, 2014). 14
CONCLUSION It has been concluded that the particular assignment related to requirement of business survive at global level. There are consisting of HR practices such as recruitment & selection, training & development etc. Changes in these activities affect to business operations and help to business in international level. After implementation of changes recruit of new employees on the basis of talent and provide training to take help to achieve organisational goals and objectives. Herein, for this process it is important for those companies to take feedback from existing employees which is reason of origin conflicts and other risk can be minimised for growth of business. 15
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Appendix 1 Project Logbookfor the chosen organisation:Nestle Name of the learner:Name of the Supervisor: Project Title: Managing Business Successful Date: Update of weekly research/ tasks achieved (Account for a minimum of six weeks with dates) What have you completed? Did you fulfil Task requirements? Are you on track and within deadlines set? Did you need to make any changes to your project management plan? Comments I have done the activity to acknowledge if improved employee's training, recruitment and selection process which is essential for Nestle to meet international requirement. W/E 9.7.19 – I have done introduction and developing aims W/E 18.7.19- I have designed objectives and research methodology W/E 07.08.19- I have designed questionnaire W/E 16.08.19- I have collected data W/E 27.08.19- I have analysed data W/E 05.09.19- I have done conclusion, recommendation and submit final report I have done all tasks requirements. Yes, I was on track with all the deadlines set for complete the given project. Yes, I need to make so many changes in project management plan. 20
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Appendix 2 22
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Archibald, R. D. and Archibald, S., 2016.Leading and Managing Innovation: What Every ExecutiveTeamMustKnowaboutProject,Program,andPortfolioManagement. Auerbach Publications. Basu, R., 2017.Managing quality in projects. Routledge. Cleden, D., 2017.Managing project uncertainty. Routledge. Hillson, D., 2017.Managing risk in projects. Routledge. Jeston,J.,2014.Businessprocessmanagement:practicalguidelinestosuccessful implementations. Routledge. Nicholas, J. M. and Steyn, H., 2017.Project management for engineering, business and technology. Routledge. Polonsky, M. J. and Waller, D. S., 2018.Designing and managing a research project: A business student's guide. Sage publications. Sikdar, A. and Payyazhi, J., 2014. A process model of managing organizational change during business process redesign.Business Process Management Journal.20(6). pp.971-998. Smith, N. J., Merna, T. and Jobling, P., 2014.Managing risk in construction projects. John Wiley & Sons. Storey, J., Basterretxea, I. and Salaman, G., 2014. Managing and resisting ‘degeneration’in employee-owned businesses: A comparative study of two large retailers in Spain and the United Kingdom.Organization.21(5). pp.626-644. Tidd, J. and Bessant, J. R., 2018.Managing innovation: integrating technological, market and organizational change. John Wiley & Sons. Young, T. L., 2016.Successful project management. Kogan Page Publishers. 24