Tesco's Strengths and Growth Strategies

The study focuses on Tesco's strengths and growth strategies. It discusses the company's competitive advantage, employee skills and knowledge, supportive environment for core development aspects, and global expansion in the retail sector.

MANAGING A
SUCCESSFUL BUSINESS
PROJECT

Table of Contents
INTRODUCTION...........................................................................................................................3
Research Background.............................................................................................................3
TASK 1............................................................................................................................................3
LO1..................................................................................................................................................3
P1 Aim and Objectives...........................................................................................................3
P2 Project Management Plan..................................................................................................4
P3 Work break down structure and Gantt Chart....................................................................6
LO2..................................................................................................................................................8
P4 Research Methodologies...................................................................................................8
P5 Analyse the research and findings...................................................................................11
TASK 2..........................................................................................................................................21
P6 Recommendation.............................................................................................................21
P7 Refection.........................................................................................................................22
CONCLUSION..............................................................................................................................22
REFERENCES..............................................................................................................................23

INTRODUCTION
The assignment is going to do the interpretation of the project management plan of
multinational organization to understand and evaluate the efficiency of the human resource of
their organization. The chosen organization for the report is Tesco and the report will evaluate
how effective the company’s human resource management is to create a competitive advantage
over their competitors and how far it is meeting its international standards (Alo, 2017). Tesco is a
British Multinational organization groceries and general merchandise retailer. The company’s
headquarters are situated in Welwyn, Garden City, Hertfordshire. It is having 6,553 shops and
the number of employees working for the organization is 476,000. The report is based on the
recent developments of the organization and how effective Tesco is dealing with in order to
bring change within its environment to ensure better practices in its Human Resource.
Research Background
The research is based on Tesco. Its topic is to investigate the positioning of the company
in the sector. Along with it, it evaluates the selection, recruitment, and training policies in order
to meet the international recruitment. It assesses the impact of Human Resource policies on the
competitive advantage of Tesco over its competitors in the sector. It is important for an
organization to have an effective human resource department in order to ensure effective
recruitment and selection and to gain new employees in order to achieve set growth and
development (Wood, Coe and Wrigley, 2016). The study will make use of effective techniques
and methods in order to understand the above mentioned factors and in what manner the
company can make use of important strategies in order to achieve set goals.
TASK 1
LO1
P1 Aim and Objectives
Aim:
To investigate the efficiency of the human resource of Tesco and evaluate the
recruitment, selection, and training policies to meet the international requirements.
Objectives:
 To identify the positioning of Tesco in the sector
 To identify how far the training, selection and recruitment policies of the Tesco meet the
international requirements

 To assess the Human Resource impact on the Human resource policies on the
competitive advantage of the Tesco and its competitors in the sector.
Research Question:
 What are the trends in human resource that impacts the organization environment of
Tesco?
 What is the best strategy to improve the human resource of the Tesco in order to gain the
international requirements?
 How effective the training provided by Tesco is to the employees of the organization?
 What important recommendations can be provided to the organization in order to ensure
better recruitment and selection?
Rationale:
The reason behind choosing the topic is to evaluate the international trends of Human
resource in Tesco and how effective the organization’s human resource. This will help in
evaluation of those aspects which are important for a firm to grow. Along with it, it will help to
understand the nature of human resource activities in order to take the organization further.
P2 Project Management Plan
Figure 1 Project Management Plan

(Source: Project Management Plan, 2018)
Project management plan is an important aspect in managing a successful business
project. It can be seen as a systematic way in which structure is added to the process. It is done
by assigning an order to all the important and essential parts included in the plan. The basic
elements the plan are mentioned:
Cost: Cost is one of the basic and fundamental research element. In this the enumerator
has to plan the budget so that the project gets completed as per the available resources or costs.
Each task is allotted specifically in which entire research has to be completed systematically
(Brewster, Chung and Sparrow, 2016). The amount required by present research is £32,000.
Communication: Communication is another essential part in project management plan.
It is the researchers' responsibility to communicate everything to the people which are involved
directly or indirectly in the research. In order to overcome this communication gap. Important e-
mails, circulars, messengers are used to convey all the important informations to their team
members.
Scope: The range of study where it can be used is refers to as scope. The present research
papers scope is very broad and it is useful in both academic and corporate sectors. The study will
make use of scope in order to understand the importance of Human Resource practices being
followed in the organisation and how effective they are in reaching their set goals.
Resources: In order to reach to a conclusion, it is important to have effective resources in
place. When a firm do not have adequate resources, it is not possible to complete the research
study. The present research makes use of stationery items, laptops, people, USB, equipments,
funding facilities etc. in order to complete the research.
Quality: Quality plays an essential role in order to maintain the reliability and validity of
the research. From the end to the starting conclusion, it is essential that scholar ensures the
standard needs where the quality of research is maintained. The key performance indicator is
observed as one of the best ways to maintain the quality of the research.
Time: One of the core essential factor of project management plan. It is important for the
researcher to plan the activities as per the time because the delay in the research often impacts
the quality of the study (Hilbert, 2016). The present study is completed in 40 days.

Risk: To conduct the research effectively it is important that a proper assessment of risk
helps the organisation along with the investigator to maintain the effectiveness of the
investigation. Risks such as data theft, issues of security etc. are present while making an
research successful. In order to ensure that risks does not take place, the researcher tends to
mitigate and ensue by making proper management plan.
Milestone: Important milestones are set in order to achieve the quality standard, evaluate
the data sources and to ensure the ethical standards.
P3 Work break down structure and Gantt Chart
Risks High Low Medium
Security issues
Theft of data
Leaving Respondents
from survey

Task Name Duration Start Finish Predecessors
Research proposal 3 days 12/04/19 15/03/19
Aims and objectives 2 days 15/03/19 17/03/19 3
Research
methodologies 6 days 17/03/19 22/03/19 2
Data collection 4 days 25/03/19 28/03/19 1
Data analysis 5 days 02/04/19 07/04/19 1
Data interpretation 8 days 16/04/19 24/04/19 5
Finding and
conclusion 3 days 27/04/19 30/04/19 2,3
Recommendations 2 days 30/04/19 02/05/19 5,2
Execute the plan 1 day 02/05/19 02/05/19 3
Submission 2 days 02/05/19 04/05/19 9,4

LO2
P4 Research Methodologies
Introduction
The methodology is one of important aspect of the research. It refers to the process which
is used in the collection of the information and collection of the data for the purpose of making
required business decisions (Krypa, 2017). Along with it, it is way to important in order to select
the appropriate and suitable methodologies of research to collect the data. Survey, publication
research, interviews and other techniques are included in these techniques of methodologies.

Research Type
The type of research is one of the most essential qualities of the research. It allows the
researcher to evaluate what kind of research is going to be held. The Quantitative and Qualitative
are the techniques of research in which the research study is based upon. Techniques on which
the data is analysed, collected and interpreted from the usage of statical and numeric data is
known as qualitative research. On the contrary, when data is analysed, collected and interpreted
from the usage of techniques that are non-numeric and appropriate observation is known as
Quantitative data. The present research is based on technique which is qualitative. The scholar
in the research has collected data from survey which are based on feelings or emotions and are
non-numeric.
Research Approach
In research onion, the approaches of the research are on the number two. It is because of
the reason which is based on the selection types and methods. In this, the researchers which are
involved in the research have to start with evaluation of a variety of research approaches so that
the questions of research are addressed effectively. The process and planning which is consisted
of the steps in which wide assumptions of deep understanding of data gathers, that is where
proper analysis and data takes place (Bingham and Druker, 2016). Deductive and Inductive are
two core fundamental classifications of research approaches. An approach which begins with the
data collection on the topic, and when the scholar have look on the data. The working on
developing a theory is generally explained in those patterns. On the contrary, the researcher tests
and aims and the research. In the present study, the researcher has made use of inductive
approach which has been seen as one of the most suitable approach in the field of quantitative
research. From the application of inductive approach or the same techniques the researcher is
going to investigate the human resource efficiency of the Tesco.
Research Philosophy
Research philosophy is known to be a study that deals with strong knowledge and broad
perspective of one's views. Interpretivism and Positivism are two basic research philosophies
applied in the research below research. The collected data in positivism application philosophy is
structured highly and large data and sample analysis is used in the research. In the application of
interpretivism philosophy the information collected is very simple and in depth as well. The
investigation is set to be based on the qualitative and quantitative methods. In the present study,

the researcher has made use of interpretivism philosophy because the required outcomes are
reliable and very authentic (Samantara and Sharma, 2015). Also, it is because this is mainly used
in qualitative studies. The application of Interpretivism philosophies along with the techniques
are investigated to find the change in Human Resource activities and in what manner the Human
Resource is fulfilling the organisational goals.
Sampling
Sampling plays an essential role in terms of research. It refers to the group of people,
objects or items that has been taken from a larger population. Along with it, it is important to
select the appropriate type and size of the sample before data collection. The reason in order to
selecting the sample is that, it is difficult for the scholar collect the required information from
large set of population because of not having required time and resources as well. The Non-
Probabilistic and probabilistic sampling are two major sampling classifications (Mayo, 2016).
The enumerator in the research has made use of the sampling which is probabilistic. In this set,
the representatives are having equal chances to select the sample. 20 Human resource officials of
Tesco are selected in order to answer the research questions.
Data Collection
When the sampling selection is done, the researcher starts data collection with the help of
representatives. It is the process or a technique which is used to gather the required information
from all the sources which are relevant. The Secondary and Primary are two major techniques
that are used to collect the data in the research. The information is collected from the sources
which are primary makes use of interview, observation, and survey. On the contrary, when
scholar collects the data from journals, articles, books etc. is the information collected from
secondary sources (Rahman, 2018). In the research, the enumerators has done the collection of
data from primary sources from the help of questionnaire. From the application of primary
techniques, the researcher has evaluated the efficiency of the organisation's human resource
department.
Data Analysis
After the gathering of the data, data Analysis is done. It is the process which is used to
mould, clean and transfer the information that is raw into systematic and meaningful way.
Collected information by the researcher cannot be used without the proper analysis. The
Quantitative and Qualitative are two major methods used in the analysis of data. The data

analysis used in the present study is in form of qualitative methods (Banana and Shaik, 2017). In
this, the scholar has made use of thematic analysis in which data has been presented the data by
graph, charts and tables.
P5 Analyse the research and findings
QUESTIONNAIRE
Name of the organization: Tesco
Designation of Respondents : Senior Human Resource Managers
Name of Respondents:
Age:
Gender:
1. From how long you are working in Human Resource of Tesco?
 2 to 4 years
 4 to 6 years
 6 to 8 years
 More than 8 years
2. Do you think your organisation is fulfilling the needs and requirements of its employees?
 Highly Agree
 Agree
 Highly Disagree
 Disagree
 Neutral
3. Do you think Tesco is able to find the right skilled employees for the organisation when
needed?
 Yes
 No
 Not Sure
4. Do you think Tesco is doing enough promotions and advertising to recruit capable
employees?
 Highly Agree

 Agree
 Highly Disagree
 Disagree
 Neutral
5. According to you, what are the major requirements Human Resource of the organisation
needs to achieve set better competitive advantage?
 New skilled employees
 Training and development
 Digital Technology
 All the above
6. Do you think your organisation is capable enough to meet the industry standards of Human
Resource?
 Highly Agree
 Agree
 Highly Disagree
 Disagree
 Neutral
7. Do you think the Human resource department of the organisation is skilled enough to help
Tesco in achieving set goals and developments ?
 Yes
 No
 Not Sure
8. As per your experiences, at what places Human Resource department of Tesco is not able to
perform its activities properly?
 In recruitment and selection
 Planning and development
 Training
 Maintaining Relationships
9. What are the challenges which the Human resource of the organisation is facing at present?
 Not having skilled employees
 Difficulty in planning and recruitment

 Maintaining good relationships with its employees
Theme 1: Number of human resource employees working in the organisation for a long
time.
2 to 4 years 4
4 to 6 years 6
6 to 8 years 2
More than 8 years 8
Interpretation: The above chart explains the out of 20, 8 people are working in the
organisations Human Resource department from more than 8 years. It showcases that the human
resource department of the organisation is having experienced employees which are working for
the firm in a very long time. Along with it, it showcases the organisation is having a stronghold
in managing good Human Resource practices to gain organisational growth.
Theme 2: Fulfilling the needs and requirements of its employees.
Highly Agree 4
2 to 4 years
4 to 6 years
6 to 8 years
More than 8 years

Agree 3
Highly Disagree 2
Disagree 4
Neutral 7
Interpretation: As per the above chart, it can be seen as Tesco is fulfilling its needs and
requirements of its employee to a larger extent. Out of 20 employees. 7 employees agree that it is
doing so. In order to ensure that entire fulfilment, it is important for the organisation to
understand the employee needs and requirements and provide them with what they want.
Theme 3: Ability to find the right skilled employees.
Yes 12
No 6
Not Sure 2
Highly Agree
Agree
Highly Disagree
Disagree
Neutral

Interpretation: The above chart showcases that the organisation's ability to find the right
employees. Out of 20 officials of Human Resource, 12 of them agrees that the organisation's
human resource department is having the appropriate ability to find the right skilled employees.
Along with it, 6 of them do not agree and 2 of them are not sure. It explains that the Human
Resource department of the organisation needs to work on its ability and needs to better its
potential in order to achieve set growth and development and hire the required employees.
Theme 4: Enough promotions and advertising to recruit capable employees.
Highly Agree 6
Agree 4
Highly Disagree 3
Disagree 6
Neutral 1
Yes
No
Not Sure

Interpretation: As per the above chart, it can be seen as the organisation needs to work
on its promotion and advertising techniques to recruit capable employees. Out of 20 people, 6
Human Resource officials agree that the organisation is doing whereas 6 of the disagrees. It is
essential for Tesco to take effective measures in order to ensure that capable employees are being
recruited in the organisation.
Theme 5: Major requirements to achieve better competitive advantage
New skilled employees 8
Training and development 4
Digital Technology 2
All the above 6
Highly Agree
Agree
Highly Disagree
Disagree
Neutral

Interpretation: As per the above interpretation it can be seen as Tesco requires new
skilled employees in order to ensure better competitive advantage within the organisational
environment. In order to recruit new employees it is important for the organisation to ensure
proper promotions and advertising is taking place. These efforts will help the organisation to hire
right employees and achieve set growth.
Theme 6: Capability to meet the International Standards
Highly Agree 4
Agree 6
Highly Disagree 2
Disagree 4
Neutral 4
New skilled employees
Training and development
Digital Technology
All the above

Interpretation: It can be seen as the organisation is capable enough to meet the
international standards. Out of 20 HR officials, 10 of them agrees that the organisation is
capable. 6 people disagree with its capability and 4 of them are neutral. It is important for the
organisation to achieve set growth and development and ensure proper standards to achieve
better capability in the near future.
Theme 7: Human resource is skilled enough to achieve the set goals and objectives in Tesco
Yes 12
No 8
Not Sure 2
Highly Agree
Agree
Highly Disagree
Disagree
Neutral

Interpretation: From the above chart, it can be seen as the organisations Human
Resource department is skilled enough in achieving set goals and objectives. Out of 20 human
resource officials, 12 agrees that the department is skilled enough and 8 of them says that it is
not. 2 of them are not sure. As per the current situation, the human resource department is skilled
enough to meet the set objectives and goals yet it needs to keep working on in order to imporve
itself.
Theme 8: At what places Human Resource department of Tesco is not able to perform its
activities properly
In recruitment and selection 4
Planning and development 5
Training 3
Maintaining Relationships 8
Yes
No
Not Sure

Interpretation: From the above chart, it can be seen that the organisation is not able to
perform its activities of maintaining relationships with its employees. It is important that Tesco
maintains strict employee relationships in order to achieve set growth and development. Along
with it, to ensure that its employees are sticking with the organisation for a long period. Also, it
is important for the organisation to develop its planning and development, and should develop its
recruitment and selection process.
Theme 9: Present challenges faced by Human Resource of Tesco
Not having skilled employees 8
Difficulty in Planning and Recruitment 8
Maintaining employee relationships 4
In recruitment and selection
Planning and development
Training
Maintaining Relationships

Interpretation: As per the above chart it can be seen as the present challenges which are
faced by the Human Resource department of Tesco is both no having skilled employees in the
organisation and difficulty in planning and recruitment practices. It is important for the
organisation to recruit skilled employees and maintain employee relationships in order to ensure
better growth and development.
TASK 2
P6 Recommendation
As per the above analysis and findings, Tesco's Human Resource department needs to:
 Make use of new promotional and marketing strategies in order to recruit new employees
which are skilled and educated (Hilbert, 2016). This will help the organisation to reach
new growth and development.
 Develop systems which can track employee performance to evaluate at what places its
employees are lacking growth and development. It can help the organisation to increase it
employee performance and meet the international standards
 Find what strategies are using to gain competitive advantage and create better strategies
to develop itself in the international market.
Not having skilled
employees
Difficulty in Planning and
Recruitment
Maintaining employee
relationships

 To educate and provide effective trainings to the employees to reach new standards and
ensure growth and development.
P7 Refection
Development of this research project helped me in developing new skills and gain new
knowledge of the Human Resource and its practices. I learned about the important strategies
used by the organisations across the world to ensure better human resource practices and train
and develop their employees. The report provided me a brief understanding about the working of
Human Resource department and its functioning. I also learned about important development
prospects which can take an organisation further and can help it in achieve new growth and build
its reputation in the international market. I also learned about the working of the retail industry
and how Tesco operates (Krypa, 2017). In its initial stages, the research was difficult for me but
as soon as I started being more involved into it, I enjoyed it and learned a variety of things along.
CONCLUSION
The above study concludes that Tesco is holding a strong position in the retail sector. The
organisation is having a number of competitors but its quality products and services have gained
consumers from all across the world and has brought new reputation to it. The recruitment and
selection policies of Tesco meets the international requirements and the human resource policies
set by the organisation are bringing new growth and competitive advantage. The study evaluates
that the organisations employees are skilled and knowledgeable and are helping it in reaching
new standards and developments. Along with it, it states that Tesco is growth oriented and its
environment is supportive towards its core development aspects.

REFERENCES
Books and Journals
Alo, O. A., 2017. A comparative evaluation of human resource development (HRD) processes
and practices in UK and Nigerian retail supermarkets (Doctoral dissertation, University of
Sunderland).
Banana, D. K. and Shaik, D. M., 2017. An assessment of career development and executive
development activities in automobile companies. International Journal of Current
Research. 9(10). pp.59010-59013.
Bingham, C. and Druker, J., 2016. Human resources, ethics and corporate social responsibility:
what makes ‘people’count within the organisation’s corporate social responsibility
platform?. In CIPD Applied Research Conference 2016: The shifting landscape of work
and working lives. Chartered Institute of Personnel and Development.
Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource management.
Routledge.
Hilbert, M., 2016. Big data for development: A review of promises and challenges. Development
Policy Review. 34(1). pp.135-174.
Krypa, N., 2017. Social Economic Development and the Human Resources
Management. Academic Journal of Interdisciplinary Studies. 6(1). pp.73-76.
Mayo, A., 2016. Human resources or human capital?: Managing people as assets. Routledge.
Rahman, R. U., 2018. The significance of strategic human resource management practiced by
HR consultancy firms in Bangladesh to ensure proper organizational growth and employee
satisfaction.
Samantara, R. and Sharma, N., 2015. Talent Management at Tesco: A Case Study. Parikalpana:
KIIT Journal of Management. 11(2).
Wood, S., Coe, N. M. and Wrigley, N., 2016. Multi-scalar localization and capability
transference: exploring embeddedness in the Asian retail expansion of Tesco. Regional
Studies. 50(3). pp.475-495.