This document explores the aim, objectives, project management plan, research methodologies, data analysis, and findings of a successful business project. It covers topics such as managing diverse culture, equality and diversity policies, and the impact on employee workforce.
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MANAGING A SUCCESSFUL BUINESS PROJECT
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Contents LO 1.................................................................................................................................................1 P1Aim and objectives..................................................................................................................1 P2 Project Management Plan.......................................................................................................2 P3 WBS and Gantt Chart.............................................................................................................3 LO 2.................................................................................................................................................4 P4 Research methodologies.........................................................................................................5 LO 3.................................................................................................................................................8 P5 Data analysis and findings......................................................................................................8 P6 Recommendation as results of data analysis and findings...................................................17 LO 4...............................................................................................................................................19 P7 Reflection.............................................................................................................................19 REFERENCES................................................................................................................................1 QUESTIONNAIRE.........................................................................................................................2
LO 1 P1Aim and objectives Background- Diversity can be described as culture; generational differences that are available in business unit. Workforce diversity aids in getting more ideas and skills that may help business in gaining competitive advantage. Equality is the important part of firm; HR of every firm ensures that every person is getting equal opportunity in the organisation. Judgement, performance appraisal must be done purely on the bases of performance of employee rather than their physical appearances,gender,raceetc.Genderdiscriminationisthemajorconcerninmodern organisation. Companies are giving lack of development or career opportunities to female candidates. As management believes that female workers cannot pay much attention on their work and they have lack of efficiency. That is the reason that most of the firm promote their male employees. Government of UK has made necessary changes in the employment law to promote equality at workplace. Now every company has to ensure that every person get equal rights and opportunity in the firm. Aim- “To evaluate strategies that are used by companies to build diverse and inclusive workforce: A study on ASDA” Objectives- To understand the conceptual framework of equality and diversity To describe the extent to which gender discrimination affect the company’s performance To analyses initiatives that must be taken by ASDA to reduce gender discrimination at workplace and to build an inclusive workforce Research Questions- What is the meaning and importance of equality and diversity? Explain to what extent gender discrimination affect the company’s performance? What measures and initiatives should be taken by ASDA to reduce gender discrimination at workplace and to build an inclusive workforce? 1
P2 Project Management Plan A project management plan helps in ascertaining and evaluating the different aspects related to the project management and manage all the activities accordingly. Some of the major points that will affect the research that the researcher will undertake involve: Cost: The cost factor determines that what are the different costs that will be incurred in conducting of the researcher and then the amount that will be necessary in implementing the recommendation that have been identified in the company (Singh and Kishor, 2018). In the current research there would be a total cost requirement of£100. Scope: The scope of this research exceeds to the analysis of the different tools or mechanisms that are used by the companies in order to incorporate equality and diversity in the company. This will help in increasing the strategies that is adopted by the company while recruiting and selecting their employees. Time: The time required in order to conduct the research will be an approximate time frame of 7 weeks. The researcher will conduct the research in an effective manner and the practices undertaken will be effective where the data collected will be in an efficient manner. Quality: The quality aspect of the research can be used to ascertain the collection of the data and then conducting the research in a relevant manner. The quality aspect of the research will also help in ascertaining that in the researcher, the data collected by the researcher is realistic and helps in collection of relevant and resulting data. Communication: The communication aspect is a major part in the research which ensures that the research is completed in a relevant manner and the results are communicated effectively (Pantiyasa and Michelle, 2017). The researcher will communicate the findings of the research by identifying the different stakeholders interested in the company and the research and then communicating the results effectively such as the customers, the owners, the managers etc. Communication will be done in a written report or research thesis format. Risk: The risk aspect of the research will illustrate that what are the different risk factors that the researcher might encounter while undertaking the research.The information will be collected from the accurate sources to minimize the risk of doing faulty interpretation. Time related risk must also be minimized by the researcher. Resources: There are variety of resources that the researcher will require for the researcher that is being undertaken such as requirement of technological data, human resources 2
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etc. in the current research, the researcher will use a variety tools and techniques that will help in collecting the data form primary and secondary sources in a relevant manner. P3 WBS and Gantt Chart WBS is the work breakdown structure that will help in classifying all the activities that need to be performance while undertaking the research in an systematic manner (Owens and Patel, 2019). Different activities are classified under different headings and then each activity is allotted a specific timeline. Gantt Chart is the representation of the time taken for each activity and then identifying the total time that will be taken. It also helps in deciding what is the critical patch that should be adopted in order t complete the research. 3
LO 2 4
P4 Research methodologies Research methodologies is set of effective methods used by researcher in order to complete their research. It is considered as procedure used to gather information for purpose of making decisions. It makes research able to organize and keep efforts into one cohesive idea generation task. In research project, methodologies permit individuals to critically examine study reliability and validity as well. Research philosophy- Research philosophy deals with development and nature as well as other things of knowledge. Positivism, pragmatism and interpretivism are the categories of research philosophy. In this study, researcher uses interpretivismphilosophy for conducting study to evaluate strategies and initiatives taken by ASDA to build diverse and inclusive workforce. By choosing this approach researcher is able to understand elements of entire study efficiently, interpretivism research philosophy is beneficial in context of this report as it helps to study chosen topic in more depth. Interpretivism is associated with Philosophical degree of idealism, used to individual together diverse methods (Cuthbertson, Robb and Blair, 2019) Research type- Researchissystematicinvestigationtoexplain,describeandcontrolobserved phenomenon.It is categories two perceptions that is qualitative and quantitative research. QR means correct investigation of phenomena by gathering data which is quantitative in nature. While qualitative research is scientific approach of observation use by investigator to gather non numerical information about chosen topic. Researcher uses qualitative & quantitative method in this research to draw suitable conclusion with the help well and relevant findings (Woods and et.al., 2016). They select both approaches because it contributes to offer in detail examination for gaining aim of study, qualitative & quantitative research procedure help research to boost respondents to provide their responses in effective way. Qualitative data cater detailed and rich information to build up about why research act in certain way. It provides more independence to investigator of this research because it only centring on subtleties on assemblage data and less on their metrics. Research approach- 5
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It defined process & plan that consists of precious steps of large assumptions to complete technique of data collection, data analysis as well as interpretation. Research approach is totally depended features of problems related to research. It is divided into of three categories, inductive, deductive and abductive. In this study, researcher uses inductive research method becauseithelpstodiscoverdeterminedandphenomenathemes.Thismethodsupport investigator to develop new conventions and concept from data collected. Methods is defined as various procedure which taken by investigator in accomplishing research aim and objectives. Inductive research method helps researcher in generating certain meaning from raw data and to draw final conclusion from that essential information to solve investigation issue. Data collection- Datacollectionisconsideredassystematicmethodsusedtomeasureandgather information from different sources available to obtain accurate as well as complete data related to chosen topic.It is the term of gathering data about selected subject by using reliable sources that provide response in effective way, to measure results and to test assumptions. It is distinguished into two kinds that is primary & secondary approaches. Investigator of this research uses both data collection methods. Primary data process in study is use for gathering data from varied participants. In respect of secondary data, data is composed through journals, books and other sources. Primary data collection approach help researcher to obtain exact information, as it considered as good basis of up to date or latest information as it helps to collect info directly from organization in building diverse and inclusive workforce. Secondary data gathering method is beneficial for researcher just like primary as it helps to reduce risk of expenditure. Secondary method of data collection is the one which had already being used or published. Sampling- It refers to principles or values that researcher in this research uses to select people from large number of populations in order to collect in depth info related to chosen topic or subject of work. Investigator have to select some size of sample, among broad applicant in market. Sampling method is divided into two categories, probability and non-probability, researcher goes with random sampling method covers under probability sampling. Researcher chose 10 people of ASDA on basis of simple random sampling approach because it supports to understand different 6
point of view obtain by researcher from participants who are seeking to take participation in research procedure. The opinionsisreceived in contextto objectivesand aimof entire investigation, this method also support to form representative people from large population. Before conducing survey, the quick filed visit to chosen study areas give idea in context of focusing aim, It also help to identify way for approaching ultimate study samples, Ethical consideration- It includes accumulation of principles and values that address questions of what is good or not in human concern. It is one of the most essential part of research, that has to addressed by researcher, Ethical consideration is set of values. In order to make effective report, researcher has to take care of all the aspects in effective manner. To keep data secure, researcher do not share collected data with anyone. They have to maintain the highest degree of objectivity in analyses and discussions throughout investigation. Researcher give importance to anonymity and privacy of respondents. Without permission, they do not obtain information related to research topic from any source. It is very important for researcher while conducting this research to take into consideration of all legal requirements of accomplishing investigation. They have to consider all regulations and requirements of whole research completion, without making any mistakes. LO 3 P5 Data analysis and findings Theme 1-How many people in ASDA workplace are aware about concept of equality and diversity? 70%3 100%7 Total10 7
Interpretation– Equality and diversity is one of the most emerging concepts, which drives attention of companies towards taking decision without any differentiation (Daya and April, 2017). Everyone is well known about this concept and conduct practices accordingly, which is quite beneficial for better growth and high success of businesses. In context of above statement, out of 10 3 respondents are in favour of first option. They think that out of 100, 70% of workers are aware about above concept, which is quite beneficial for them in term of understanding human rights. Rest of the participants, are in favour of second options, they thinks that all the employees at workplace of TESCO are aware about equality and diversity concept. Theme 2. company manage diverse culture within the organisation? Q:2. Is company able to manage diverse culture within the organisation? Frequency Strongly agree4 Agree2 Neutral2 Disagree1 Strongly disagree1 Total10 8
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Interpretation-An investigation was carried out in strategies and initiativesin building diversified work forcein Asda. .The primary data was gathered and 10 managers were selected through random sampling. So, by interpreting data, it is identified that 2 strongly agreed, 2 agree that company manage diversified culture. 1 disagreed and 1 remain neutral. Thus, it can be evaluated several policies are followed by company. In addition to it, workshops and seminars are organized to promote diversity. Furthermore, equal opportunities for promotion and growth are provided. Alongside, management treats employees fairly and equally. Theme 3: main purpose of company’s equality and diversity policy is To raise skills and resources3 To motivate workers5 To minimise gender discrimination1 All of them1 9
Interpretation: Above data reflects that 5 out of 10 respondents have viewed that promoting equality is essential to motivate the workforce. The main purpose of this policy is to encourage workers so that they feel valued and perform their duties well. 3 out of 10 answers have replied that it helps in getting more skilled staff members and resources, by this way enterprise can manage its operations in significant manner. On other hand 1 out of 10 participants have said that it is beneficial in order to minimise the gender discrimination at workplace which create healthy workplace culture. Hence it can be interpreted that equality policies are made to motivate workers and to get the talented staff in business. Theme 4:What things make impact on employee workforce? Organizational policies6 Human resource management practices4 10
Interpretation-Employee workforce within company gets affected by varied factors, either external or internal. Organizational processes and policies make staff able to understand values and views of organizations on particular problems (Lyons and et.al., 2016). Majority of respondents chosen by researcher are in favour of first option, they believe that organizational policies is an internal factor that impact workforce in positive manner in term of increasing their productivity and motivational level, when it does not developed by making differences based on age, gender and race. But it can put negative impact on employee workforce, when any type of judgement take by management is based on gender discrimination. Rest of respondents are in favour of second option, 4 respondents think that human resource management activities and practices always directly impact employees and their productivity level. Theme 5What are the benefits company can gain after treating female workers like male? What are the benefits company can gain after treating female workers like male. Frequency Increase productivity level8 Building strong brand image1 Less turnover1 Total10 Interpretation-There are many companies in the world of business, who are treating theirworkersequally,withoutmakingdifferencesbetweenfemaleandmale(Gargallo Camarillas, 2019). By collecting data from selected respondents and gathering information by them. Researcher analysed that, when company treat their female staffs like male, it lead to boost productivity level of firm and workers even better. Only one respondent is in favour of second 11
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option, as they think that organization get benefit in term of building strong brand image in market where enterprise operates their business, after treating female staff just like male without inequality. When applicants in workplace are treated by manager and leaders, equally they like to work with company for longer. It will reduce high employee turnover, which is quite beneficial for business. It can be said that, management get all the benefits when candidates are treated fairly at workplace. Theme 6. What kind of adjustments, female staff and disable workers do within company, due to gender discrimination. What kind of adjustments, female staff and disable workers do within company, due to gender discrimination. Frequency Not take part in decision making6 Do not work in a team4 Total10 Interpretation-In most of companies in recent time, are making differences between female and male workers, which drive each applicant to make adjustmentat some pointswhich is not suitable for them. Out of 10 respondents, 6 participants think that disable and female workers do adjustment in context of taking part in decision making. Many people at workplace make differences in regard to these individual that decrease performance and productivity of 12
staff. Due to gender discrimination, female and disable applicants are less contribute in judgment procedures. Out of 10, 4 participants consider second option they think that female and disable people due to above factor make adjustment relate to team work, they do not take part in group project or presentation. This kind of change demotivated candidates and increase high employee turnover. Theme 7- Improved company's workforce. Q:7.Company'sequalityanddiversitystrategyimproved company's performance? Frequency SA4 A3 N1 DA2 SDA0 Total10 SA A N DA SDA 13
Interpretation:It can be interpreted from the table that 4 have replied that they strongly agree that company's performance have increased due to diversity and equality strategy adopted by the company. As they believe that diversity have resulted in high employee engagement as they can effective get engaged with each other face challenges. 3 participants agree with the fact and 1 manager is neutral. 2 participants have disagreed with the fact. So, it can be interpreted that company's strategy is really effective which has improved company's performance. Theme8-Whichinitiativescompanycouldusetoreducegenderdiscriminationat workplace. Whichinitiativescompanycouldusetoreducegender discrimination at workplace. Frequency Encourage female workers to share personal views7 Teach staff about what is equality3 Total10 14
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Interpretation-Gender inequality is a outcomes of persistent discrimination of one team of member based upon gender and it manifests own self differently accordant to culture, colour, race and economic situation.Due to this factor, workers especially female are facing many issues, but with the help of effective approaches firms in business world reduce negative impact of gender discrimination successfully.Majority of respondents are in favour of primary options, they think that when people are motivated by leaders to share innovative ideas and point of view in front of management, it lead to eliminate differences between female and male workers. It is one of the best initiative firm can do in context of issue, which provide benefits to business in term of increasing productivity rather than before. Furthermore, rest of respondents take favour of second choice as they think that by teaching all applicants about equality and diversity and its importance, leader reduce gender discrimination. Theme 9- Equally satisfied as men. Q: 9. Female employees are equally satisfies as men.Frequency SA4 A3 N1 DA2 SDA0 Total10 15
SA A N DA SDA Interpretation:It can be interpreted that 4 participants have agreed that female are equally satisfies as men. The reason behind this is that company's work environment has been always supportive towards women. 3 have a replied that they agree with fact and 2 participants have disagreed with the fact. On the basis of majority it can interpreted that females employees are equally satisfied with their job same as men. P6 Recommendation as results of data analysis and findings From above analysis, it has been identified that ASDA company used different types of strategies in order to build inclusive as well as diverse workforce at workplace because it helps to strengthen brand image and boost up the morale of workers rather than before. From above data analysis and outcome of findings, is has been analysed that company have range of diverse employees in workplace who are able to achieved business objective by working together. Organization is capable to include diversified work force, they effectively managed diverse culture that increase the productivity and performance of firm within retail sector efficiently. Company develop their policy related to diversity and equality that helps to provide many benefits which is quite beneficial for business and their employees. ASDA management treated their female staff members just like the make employees, they are able to provide same career growth opportunities that build inclusive workforce and allow them to gain attention of other 16
people who seek to work with organization. Firm develop the best strategies in context of diversity and equality that help to improve its performance, it helps to foster workforce towards achievement of common goals. ASDA are recommended to adopt varied type of strategies in order to improve their performance and productivity effectively in sector where they operate. Diversity and equality are developed when leader and manager of company is equally contributing in this procedure. To develop both powerful elements at workplace, leaders should be knowledgeable and create better understanding in regard of this. Manager and leader at every level must undergo training, that occurs when people make decision about workers based on race, gender and other factors without realizing what they doing. It helps make individual aware of diversity and drives them to importance of creating inclusive nature, such as encouraging different point of view, in conference, engaging in active listening and other interactions. Employee engagement is one of the best ways that firm must used in order to promote workplace diversity, it is beneficial for them (Yang and Matz-Costa, 2018). Diversity is very important to develop thriving work area, especially when it comes to this method. Diversity at workplace encourages innovation as well as creativity because every group member,frommanagementtofrontlineworkers,bringvarietyofexperiences, perspective and backgrounds to table. ASDA are suggested for facilitating work area diversity may mean developing new policies, from recruitment to promotions and performance evaluations. Organization recommended to create diversity friendly work force policies or strategies. They have to posting job openings and provide position description that must to tailored to gain target people. Firmarehighlyrecommendedtohireskilledpeoplefromdifferentcultureand background; it helps to promote diverse culture of company within marketplace. When they recruit applicants from various languages and culture, they can be able to boost up the experience of workers working with them for longer. It helps to increase creativity, profits, market share, productivity, improved business reputation within marketplace, widerangeofabilities,improvesculturalinsightsandalsoimprovedemployee engagement. 17
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LO 4 P7 Reflection I have to say that while conducting this research I had learned how to make research questions and achieved it within effective time period. It includes reading hard to understand articles, books and journals as well as comprehension process themselves. For me I learned it as I am doing work. I learned how to organize research and used different methods taken by another researcher. Before start research study I was able to select topic of my investigation, I take time to plan my research and write schedule. Research projects take days, weeks or even months to accomplished it, I was able to create schedule in effective manner, it assures reader that I do not complete work being overwhelmed by all work I have to do as deadline methods. During stage of planning & scheduling, I was able to plan resources and company tools that use to keep my work on track through out project. Time lines and work break down structure help me to stick to my schedule. While conducting researcher, I learned how to develop strategies in relation to diversity and equality, it makes me able to build strong as well as effective team. CONCLUSION From above, it has been concludedthat researcher uses several methods such as secondarymethodofdatacollection,qualitativeandquantitative,interpretivismresearch philosophyandotheronthebasisofresearchtopicinordertoobtainbetterfindings. Furthermore, it has beensummarized that ASDA company contributing in developing diversity & equality at workplace. Organization treat all workers equally and take strict action against discrimination that drive towards empowering diverse culture. Including female and male workers in decision making procedure is strategy of firm which is used to improve the level of inclusive culture in workplace. 18
REFERENCES Books and journals Ababneh, O.M., LeFevre, M. and Bentley, T., 2019. Employee engagement: development of a newmeasure.InternationalJournalofHumanResourcesDevelopmentand Management.19(2). pp.105-134. Cuthbertson, L.M., Robb, Y.A. and Blair, S., 2019. Theory and application of research principles and philosophical underpinning for a study utilising interpretative phenomenological analysis.Radiography. Daya, P. and April, K., 2017. Practical Considerations for the Management of Diversity and Inclusion in an Emerging Market Context: A South African Case Study', Management and Diversity (International Perspectives on Equality, Diversity and Inclusion, Volume 3). Gargallo Camarillas, E., 2019. Towards gender equality in organizations: benefits of supporting gender diversity in top management and proposals to break the glass ceiling. Gupta,A.,2018.InfluenceOfInclusionAndOrganizationalDiversityOnEmployee Engagement And Its Effect On Turnover Intention In It Industry. Lyons, B.D and et.al., 2016. Off-duty deviance: Organizational policies and evidence for two prevention strategies.Journal of Applied Psychology.101(4). p.463. Mackey,A.andGass,S.M.,2015.Secondlanguageresearch:Methodologyanddesign. Routledge. Maguire, M. and Delahunt, B., 2017. Doing a thematic analysis: A practical, step-by-step guide for learning and teaching scholars.AISHE-J: The All Ireland Journal of Teaching and Learning in Higher Education.9(3). Owens, J.R. and Patel, P., 2019. Income as a Predictor of Employe Job Satisfaction and Motivation. Pantiyasa,I.W.andMichelle,M.,2017.ORGANIZATIONCULTUREIMPACTTO PERFORMENT HOTEL EMPLOYE (CASE STUDY: HOTEL LEGIAN RESORT– BALI).Journal of Business on Hospitality and Tourism.2(1). pp.330-346. Singh, M.R. and Kishor, J., 2018.The Corporate Image As A Weapon In The Attraction Of Prospective Employe(No. 2018-28-13). Williams, T.A. and Shepherd, D.A., 2017. Mixed method social network analysis: Combining inductive concept development, content analysis, and secondary data for quantitative analysis.Organizational Research Methods.20(2). pp.268-298. Woods, M. and et.al., 2016. Advancing qualitative research using qualitative data analysis software(QDAS)?Reviewingpotentialversuspracticeinpublishedstudiesusing ATLAS. ti and NVivo, 1994–2013.Social Science Computer Review. 34(5). pp.597-617. Yang, J. and Matz-Costa, C., 2018. Age Diversity in the Workplace: The Effect of Relational AgeWithinSupervisor–EmployeeDyadsonEmployees’WorkEngagement.The International Journal of Aging and Human Development.87(2). pp.156-183.
QUESTIONNAIRE Name: Age: Gender: Post: Q:1. How many people in ASDA workplace are aware about concept of equality and diversity? 70% 100% Q:2. Is company able to manage diverse culture within the organisation? SA A N DA SDA Q:3 The main purpose of company's equality and diversity policy is To raise skills and resources. To motivate workers. To minimise gender discrimination. All of them. Q: 4. What things make impact on employee workforce Organizational policies Human resource management practices Q: 5. What are the benefits company can gain after treating female workers like male. Increase productivity level Building strong brand image Less turnover Q: 6. Disabled people and women have to make adjustments within the organisation? Yes. No. Not sure. 2
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Q:7. Company's equality and diversity strategy improved company's performance? SA A N DA SDA Q:8.Which initiatives company could use to reduce gender discrimination at workplace. Encourage female workers to share personal views Teach staff about what is equality Q: 9. Female employees are equally satisfies as men. SA A N DA SDA 3