Talent Management Strategies for Nando's: A Case Study

Managing a
Successful Business
Project

EXECUTIVE SUMMARY
Talent management is defined as a process of managing talented employees in the
organisation as they are playing an important role in the success and growth of company.
Company's most valuable asset is employees or human resource. That's why it is very
necessary for organisation that should make strategies in order to manage their talented
employees. The reason behind managing of talented employees is companies are able to take
competitive advantage on the basis of their employees because it is the asset which is not can
be easily duplicated by other organisation.

Table of Contents
EXECUTIVE SUMMARY........................................................................................................2
INTRODUCTION......................................................................................................................4
MAIN BODY.............................................................................................................................4
TASK 1......................................................................................................................................4
Aims and objectives for the project.......................................................................................4
Performance management plan..............................................................................................5
Work breakdown structure and Gantt chart to provide timeframes and stages for
completion..............................................................................................................................6
TASK 2......................................................................................................................................8
Small-scale research applying primary and secondary methods appropriate........................8
TASK 3......................................................................................................................................9
Findings and data using appropriate tools..............................................................................9
Recommendations..................................................................................................................9
TASK 4....................................................................................................................................10
Reflection.............................................................................................................................10
CONCLUSION........................................................................................................................10
REFERENCES.........................................................................................................................11
Books & Journals:................................................................................................................11
Appendix 1...............................................................................................................................12
Appendix 2...............................................................................................................................14
Appendix 3...............................................................................................................................15

INTRODUCTION
Business environment becomes more complex and competitive which is increasing
the need of talented employees. Employees or human resources of the organisation are most
valuable asset which needs proper care in order to maintain and manage their productivity
and performance level (Abirami). Employee’s productivity decides the organisation success
and growth. That's why talent management is becoming very important terminology for
company. In this context, Nando’s organisation is undertaken which is the international
restaurant in Johannesburg, South Africa. It found in 1987 that currently operate in 30
countries. Companies always focusing on talent management program and for that purpose
they are using coaching leadership styles in order to improve and increase skills. This report
will be discussing the organisation aims and objectives with a performance management plan
in order to meet their goals and objectives. For that purpose, it also uses primary and
secondary method which is discussing in this report. This report is also including some
recommendations and a personal reflection on managing of talented employees.
MAIN BODY
TASK 1
Aims and objectives for the project
This project is based on a restaurant chain organisation that named is Nando’s which
has a goal to design a talent management program on the basis of a coaching leadership (Kim
and Kotchegura, 2017). Nando’s is believes that it helps in improving delegation skills,
increasing proportion of managers and growing responsibilities.
Research title: “Strategies of talent management which support a rapid expansion of
organisation without losing a unique culture of company.” A case study of Nando’s
Research aim: “To identifying the best strategies which increases the skills and
employees and reducing turnover ratio of employees in Nando’s.”
Research objectives:
 To maintain the value of pride, courage, passion, family and integrity of Nando’s.