Managing a Successful Business Project: The Impact of Underutilized Digital Technology

This research project investigates the challenges faced by businesses operating in an environment where digital technology is underutilized. The study focuses on Nisa retail company, examining the impact of limited digital adoption on its operations, profitability, and employee morale. Through a combination of literature review, questionnaires, and data analysis, the project identifies key challenges, explores potential solutions, and provides actionable recommendations for Nisa retail to leverage digital technology for improved performance and sustainability.

Managing a successful business project
1

Contents
Introduction................................................................................................................................4
Task1..........................................................................................................................................5
1.1 Choice of project..............................................................................................................5
1.1.1 You are required to choose and get a project topic relating to the research theme
approved by your tutor. For your approved topic of research project, you would need to
formulate and record an explanation and rationale for the choice of your project topic area
with an explanation as to how you arrived at your choice and state/explain the problem you
are investigating (your ‘hypothesis’ and the topics you considered but rejected and why).
(P1).........................................................................................................................................5
1.2 Project initiation & planning:...........................................................................................7
1.2.1 As part of your project initiation and planning, you will be required to state the aims
& objectives of your investigation together with a clear identification of project
deliverables. (This should include mentioning what you are hoping to establish from your
research and why is it important/useful/significant? (P2)......................................................7
1.2.2 Create a project plan which includes, identification of required resources, activity
timescales, costs, scope of project, expected quality of work, communication with relevant
stakeholders, and risks associated with/during project completion. (P2)...............................8
1.2.3 Produce a work breakdown structure and a Gantt chart to provide timeframes and
stages for completion. (P3)...................................................................................................10
Produce your project management plan in a comprehensive manner with milestone
schedule and project schedule for monitoring and completing the aims and objectives of the
project in time. (M1).............................................................................................................13
Task2........................................................................................................................................14
2.1 You will need to undertake a brief critical review of key existing literature around your
project Identify and discuss briefly any issues relevant to your project. Provide references
to all sources of information.................................................................................................14
2.2 Methodology...................................................................................................................15
2.2.12.2.1 Considering the available resources, discuss the methods which you will be
using for information gathering and data collection. Explain the use of qualitative and
quantitative research and how these research methods apply to your research project. (P4)
..............................................................................................................................................15
2.2.2 Justify your choice of literature and secondary resources on which your project is
based and how will it contribute to an informed primary research? (P4)............................15
2.2.3 Discuss sampling approaches and techniques, including probability and
nonprobability sampling and provide justification to the choice of sampling approach you
will be using for your project. (P4)......................................................................................15
2.2.4 You will need to conduct primary research and decide whether this will be
questionnaires (qualitative/quantitative) /focus groups/in-depth interview/observation, etc.
Also discuss how will you arrange sampling as to who to conduct research with? (P4).....16
2

2.2.5 Explain your choice of research tools (advantages/disadvantages of interview/
questionnaires etc.) with referencing (P4)............................................................................16
2.2.6 Also in this section you will need to set out your questionnaire and justify the
questions asked. (P4)............................................................................................................16
2.2.7 Discuss the concept of Ethics, reliability and validity in research and how have you
applied these concepts in your work. Provide examples where applicable. (P4).................18
M2 Carry out an evaluation of the accuracy and reliability of different research methods
applied in your work. Provide clear justification to your choice of research methodology
used. (M2).............................................................................................................................19
Provide a critical evaluation of the project management process and appropriate research
methodologies applied. (D1)................................................................................................20
Task3........................................................................................................................................21
3.1 Analyse your research and data using appropriate tools and techniques in line with the
suggested project aims. Where appropriate you should use analytical techniques such as
trend analysis, coding or typologies and software like Excel, to analyse any questionnaire
results producing pie or bar charts, etc.................................................................................21
Carry out an evaluation of the selection of appropriate tools and techniques you have used
for data collection in terms of their accuracy and authenticity to support and justify
conclusions and recommendations. (M3).............................................................................24
Task4........................................................................................................................................25
4.1 You will be required to create presentation slides in which all findings/outcomes are
presented in a structured and organized manner assuming that the audience has little or no
knowledge of the project process.........................................................................................25
Task5........................................................................................................................................31
5.1 Based on the findings of your project, reflect on the value of undertaking the research
activity and how successful it had been in meeting your stated research project objectives.
Also reflect on the contribution of the research in your own learning and performance. (P7)
..............................................................................................................................................31
Include a clear and well-reasoned evaluation of the project management process and use of
quality research to meet stated objectives which support own learning and performance.
Within this section also review and evaluate the extent to which your methodology worked
out and provided the information you needed. (M4)............................................................32
Critically evaluate your project results achieved in terms of your original research
specification, the decision making process and how you had to change things as you went
along – did you actually meet your objectives in the end? Finally you must make
recommendations as regards areas for further investigation. Your outcomes and
recommendations should be specific and actionable. (D2)..................................................33
Conclusion................................................................................................................................34
References................................................................................................................................35
Appendix-1...............................................................................................................................36
3

4

Introduction
The digitalization is the techniques that are been used by the organisation at the present time.
But there are many firms which are still using the traditional method to carry out its activities.
The working culture of the business gets hampered adversely as the environment is getting
advanced which the company needs to adopt. There are various challenges that come across
the company as not using digital technologies as per the market needs (Gartenstein, 2018).
The digital technology at the recent time is been aiding the companies to get grow and
develop but by not utilising it various organisation is losing their hope and chance of
development in the competitive world. In this project the key challenges and issue that Nisa
retail company will be facing regarding the underuse of digital technologies. The research
will be done on the facts which will be influencing the company. The time frame and the
structure that will get followed to gather the reliable information will be considered in this
study.
5

Task1
1.1 Choice of project
1.1.1 You are required to choose and get a project topic relating to the research theme
approved by your tutor. For your approved topic of research project, you would need to
formulate and record an explanation and rationale for the choice of your project topic
area with an explanation as to how you arrived at your choice and state/explain the
problem you are investigating (your ‘hypothesis’ and the topics you considered but
rejected and why). (P1)
Research topic- The key challenges to businesses that operate in an environment where
digital technology is underutilised.
Background
The technology advancement has changed the living standards of the people at the present
time. It has become one of the major parts in everyone’s life and people have become
addicted to the use of technology that for each and everything they want to use techniques so
that their work gets done fast and on time. To meet the market needs the companies are also
putting their effort to make the customers avail what actually they are in need of (Larson and
Gray, 2013). The under use of digital technologies at the present time will be affecting the
business activities of Nisa retail company. It is very necessary for t to use the techniques
effectively so that it can meet the changing trends and references of people.
The rationale of the study
What is the issue
The major issue is that employees of the company is not motivated and is not putting their
efforts to attain the common goal. Also, the company is not having a proper planning
regarding the use of technologies. This is directly influencing the operations of the company
and profitability ratio is also getting down comparatively.
Why is it an issue?
6

Nisa company is not effectively opting the emerging technologies and is also not accepting
the changes that are taking place in the external environment. This is the way the issue in
company got raise which directly affecting the activities of business.
Why is it an issue now?
The needs and wants of the customers as per the changing preferences are not get met by the
company which is leading to poor sales and low revenue. At present when the technology has
advanced still the company is traditionally operating and is not appropriately making the
plans to introduce the latest technology.
The scope of the study
The main objective of choosing this topic is because there are many organisations which are
not meeting the basic need of the market. this topic will be providing the significance of the
digital technologies which will be aiding fir to know the areas where it can get grow. The
study is having a wide scope as many companies which are not opting the technologies
effectively can get to know that actual cause of the issue that they face mostly (Serra and
Kunc, 2015).
Hypothesis
H0- The under-utilisation of digital technology is having a positive influence on the
operations of Nisa retail company
H1- There may be a negative impact on the operations and functions of company with the
under usage of the digitalisation.
Limitations
The study is very effective at the present time but there are several limitations and constraints
that is been faced by the researchers while carrying out the project. One of the biggest
limitation that is the time. this is creating an issue for the investigators to carry out the study
effectively limited time is constraining the value and worth of the research as well. Along
with that resources like, funds and manpower are also the limitations of this particular study.
7

1.2 Project initiation & planning:
1.2.1 As part of your project initiation and planning, you will be required to state the
aims & objectives of your investigation together with a clear identification of project
deliverables. (This should include mentioning what you are hoping to establish from
your research and why is it important/useful/significant? (P2)
Research aim and objectives
Aim- The major concern of this research study is to determine and to evaluate the challenges
that are been faced by company in such an environment where under-utilisation of digital
technology is get done technologies.
Objectives-
 To examine the business environment which challenges the company to carry out the
work appropriately.
 To determine the impact of digital technology on company’s performance
 To evaluate the factors that contribute to organisation’s development and growth.
Research questions
1. What are the challenges faced by the company due to under-utilisation of
digitalisation?
2. How digitalisation in influencing the company and its operations?
3. What are the elements that assist company to attain success and growth in competitive
world?
Significance/ Deliverables of the study
The study is very important for the company, as well as the researchers as this, will be
providing numerous information and data regarding the subjective aspects. With the help of
this, the company is able to analyse the required information for its growth and enhancement.
The researchers will get to know how effective the technology is at the recent time. The
information will help the business to expand itself in the market along with that the
knowledge and skills get enhanced with the research regarding the technology and its usage
in the company.
8

9

1.2.2 Create a project plan which includes, identification of required resources, activity
timescales, costs, scope of project, expected quality of work, communication with
relevant stakeholders, and risks associated with/during project completion. (P2)
Project plan
Timescale Time of the work need to be effective and has to
get done for a specified period. This will provide a
value to the study. The time is one of the major
resource and aspect which need to be considered
very effectively by the researchers while carrying
out the study. The aims and set standards could be
able to get met by performing the study one the set
time.
Cost The cost is also another element which is laying a
vital role in the company’s project. This will be
aiding the firm to make strategies which will be
cost effective. The budget must be made effective
by Nisa retail so that it can manage the work
without any wastage.
Scope The influence of the technology has been
described in this study which is very useful for the
researchers and the company to carry out all its
duties and responsibilities in the competitive
world. The scope is very wide as the information
will be used for various things especially for the
company’s growth (Kerzner and Kerzner, 2017).
Quality of work The work and the task that will get performed in
the project are very genuine and valid. The quality
is very high as the research get done will be done
with the help of primary source which is very
10

suitable for the study.
Risk The risk is the uncertainty that will influence and
may affect the working of the project, henceforth
the research study is considering all the risks. A
proper plan and strategies are supporting the
company to manage the issue and challenges.
Communications The communication with the stakeholders is very
necessary to be done so that support and assistance
in the decision making can be availed. The
company will have to convey all the required
information to the related people so that they can
be able to make their effective contribution to
make the project more worthful (Kerzner and
Kerzner, 2017).
11

1.2.3 Produce a work breakdown structure and a Gantt chart to provide timeframes
and stages for completion. (P3)
Work break down structure is very effective and necessary for the organisation to consider as
with the help of this the company will be able to manage the work and the task that will get
involved in the project. The burden of the work will get reduced with the help of the work
break structure. The work and task will be subdivided into sections so that as per the
available human resources the work can be divided, this will make the research meet the set
standards.
(Source: Stakeholder map, 2018)
Gantt chart
This is also an essential aspect as with the help of this the organisation will get to know what
all tasks are there which is needed to be performed by the company as this will help in
reaching the aims and objective of the project.
Action plan
Activities Starting date Ending date Duration (Day)
12

Selecting the research
theme and topic
1 January 7 January 1 week
Framing and setting
research aim and
standards
8 January 14 January 1 week
Gathering secondary
data
15 January 28 January 2 weeks
Conducting primary
study
29 January 4 February 1 week
Selecting best
research methods
5 February 11 February 1 week
Interpretation of
information
12 February 25 February 2 weeks
Conclusion 26 February 4 April 1 week
Recommendation 5 April 11 April 1 week
Submission 12 April 18 April 1 week
Gantt Chart
13

14

Produce your project management plan in a comprehensive manner with milestone
schedule and project schedule for monitoring and completing the aims and objectives of
the project in time. (M1)
The milestone is a very important aspect which is needed in a project when it gets started.
With the help of the project milestone, the researchers will be able to manage the work in an
appropriate way. Along with that, the organisation will be able to perform the activities a task
of the projects in the required way. The aim and standard of the study are very effective and
will be aiding the researchers to perform in the desired manner also that they could manage
the issues and problems.
15

Task2
2.1 You will need to undertake a brief critical review of key existing literature around
your project Identify and discuss briefly any issues relevant to your project. Provide
references to all sources of information.
According to Yoshino and Taghizadeh Hesary (2016), the technology is a very necessary
aspect in the present market. It helps the organisation to raise its productivity and
performance. Nisa retail is able to enhance its level of performance also they employees can
be motivated by the effective use of the technologies. Contrary to it Nkwe (2012), states that
that the under-usage of the digital technology has a great impact on the firm. The company
will not be able to perform effectively along with that the performances and offerings will not
satisfy the needs and requirements of the customers.
In accordance to Gombarume (2014), the issues that will be faced will be the technological
advancement that keeps developing and company is not opting the right technique for it. The
changing needs and wants of the end users are majorly impacting the business activities
henceforth it has become one of the biggest threat that company is facing. It is a great need
for digital technology in the present market so that it can be able to analyse and develop the
areas where there is a scope for growth. Nisa retail is having a wide range of opportunity if it
will adopt the changes and indulge itself in the technologically advanced environment.
16

2.2 Methodology
2.2.12.2.1 Considering the available resources, discuss the methods which you will be
using for information gathering and data collection. Explain the use of qualitative and
quantitative research and how these research methods apply to your research project.
(P4)
The data collection is a tool where the data and information for the study will be gathered.
With the help of primary and secondary source, the data can be gathered. The qualitative
method is the one which is used when the thematic study will be performed by the
researchers whereas the quantitative is the technique where statistical tools will be utilised
(Kerzner, 2018). Both primary and secondary will be used here along with that the
quantitative for primary study will be used and for its analysis, the qualitative method will be
used.
2.2.2 Justify your choice of literature and secondary resources on which your project is
based and how will it contribute to an informed primary research? (P4)
The literature and the second study that has been performed is very effective as the data will
be guiding the researchers to carry out small scale research. The primary study will be aided
by secondary as the views of different authors will be guided to make relevant and related
questions through which reliable data can be attained.
2.2.3 Discuss sampling approaches and techniques, including probability and
nonprobability sampling and provide justification to the choice of sampling approach
you will be using for your project. (P4)
Non- Probability sampling- Here the samples will get gathered in a systematic way but all
will not be provided with the equal opportunity. Questions and way of collecting information
will get vary.
Probability sampling- This sampling helps in providing equal chances and opportunity to the
people of the society. Hence the data will be gathered randomly by any people related to the
subjective issue or problem.
17

Probability sampling will be used here are with this the information will be gathered
effectively and can assist in attaining reliable and unbiased data. The sample size that will be
used is 20 respondents (employees) which will be randomly opted.
2.2.4 You will need to conduct primary research and decide whether this will be
questionnaires (qualitative/quantitative) /focus groups/in-depth interview/observation,
etc. Also, discuss how will you arrange to sample as to who to conduct research with?
(P4)
The questionnaire method will be used with quantitative research technique. As this will be
guiding the researchers to use the data and information in an effective and right way. The
quantitative method for gathering data will be assisting to attain accurate and valid source of
information. The sample of the study are employees of Nisa retail organisation (Mertens,
2014).
2.2.5 Explain your choice of research tools (advantages/disadvantages of interview/
questionnaires etc.) with referencing (P4)
The questionnaire method is one of the best tools to gather a primary source of data. It is
having various benefits at the same time there are several drawbacks as well.
Advantages of questionnaire:
 This is cost effective and will help in avoiding and managing the wastages.
 It is very real in nature and practically it is authenticated.
 Quick results can be obtained onset time.
 Every aspect of the subjective topic will get attained.
Disadvantages of questionnaire
 There are chances where biases can take place.
 There may be an issue in understanding and interpreting the information.
 Many time issues of accessibility take place which is not in the favour of the firm.
2.2.6 Also in this section you will need to set out your questionnaire and justify the
questions asked. (P4)
Questionnaire
18

Name:
Age:
Gender:
Question 1: Do you agree the need for digital technology is very high in Nisa retail
company?
 Agree
 Highly Agree
 Disagree
 Highly Disagree
Question 2: What are the issues that company is presently facing?
 Demoralised employees
 Poor outcome
 Low profitability
Question 3: What impact may company find by implementing digital technology?
 Positive
 Negative
 No changes
Question 4: Do you agree the productivity and sustainability in market will get obtained by
Nisa retail with the help of digital technology?
 Agree
 Highly Agree
 Disagree
 Highly Disagree
Question 5: Is company’s economic condition stable with under-utilisation of digital
technology?
19

 Yes
 No
 Neutral
Question 6: Any suggestion you would like to give?
2.2.7 Discuss the concept of Ethics, reliability and validity in research and how have you
applied these concepts in your work. Provide examples where applicable. (P4)
Ethical consideration- The ethics are the major concern that is been made by the researchers.
The researchers have focused on the fact that sentiments of people do not get affected by any
of the questions. Also, the data and information gathered were not manipulated as well as it is
confidential.
Reliability and validity- The data have been gathered from the recent literature, also the
primary study has been done which is availing the reliability and validity of the study
(Kukhnavets, 2018).
Such as when gathering the primary source, the personal and direct question which may
affect the employees moral and values were not asked, like the pay scale and their job
profiles.
20

M2 Carry out an evaluation of the accuracy and reliability of different research
methods applied in your work. Provide clear justification for your choice of research
methodology used. (M2)
The research study has been conducted considering several techniques and method of
research which will be aiding the company to carry out the research study in an effective and
appropriate manner. with the help of this the reliable sources can be obtained which is one of
the best things that can be attained by the researchers. The accuracy of collected information
is very high as the qualitative method is used (Martinelli and Milosevic, 2016). The methods
like questionnaire, literature review, probability sampling all are very effective and suitable
as with the help of this method the data will be gathered in more reliable and précised
manner, which is very effective form the study.
21

Provide a critical evaluation of the project management process and appropriate
research methodologies applied. (D1)
The project management process is a pathway through which the company can perform the
activities of the research project. This method is very useful for the project as with the help of
this company will be able to manage and carry out all its desired work as according to the
need. the benefit of this is that it will be able to manage the work and can attain the
effectiveness of the study (Nayak, et. al., 2012). At the same time, the process becomes hectic
as there are various stages and process which need to be done by company. This will be
consuming lots of time and money is needed.
22

Task3
3.1 Analyse your research and data using appropriate tools and techniques in line with
the suggested project aims. Where appropriate you should use analytical techniques
such as trend analysis, coding or typologies and software like Excel, to analyse any
questionnaire results producing pie or bar charts, etc.
Theme1. High need of digitalisation in Nisa retail company.
Frequency
0
2
4
6
8
10
12
5
10
3
2
From the graph, it can be analysed that the Nisa retail company has to use the digitalised
technology so that it can be able to perform in the best possible manner. with the help of the
respondents of the employees, it has been understood that the employees are also having a
positive view of technology implementation. 10 are highly agreeing to this and majority are
in the favour.
Theme2. Poor outcome is one of the major issues of the company presently.
23

Frequency
0
1
2
3
4
5
6
7
8
9
5
8
7
From the graph, it has been analysed that the company is facing numerous issues and
problems which need to be managed but it unless the sustainability issue may be faced by the
firm. The productivity of the company is getting low and employees have also affected
adversely, their morale is getting very low.
Theme3. There will be the positive impact on the company.
Frequency
0
2
4
6
8
10
12
14
16 15
3
2
The graph-mentions that there will be a positive impact on the company if it will be
implementing the digital technology in its operations and activities.
Theme4. Sustainability and productivity could be attained effectively by Nisa retail.
24

Frequency
0
1
2
3
4
5
6
7
8
9
10
6
9
4
1
From the above graph, it can be analysed that the company will be able to get attain the long-
term sustainability and company’s productivity will also be increasing highly.
Theme5. The economic stability is not proper sue underuse of technology.
Frequency
0
2
4
6
8
10
12
14
5
13
2
From the views of employees, it has been analysed that the firm is not in a good position in
concern of economic, the use of technology is must as high number of employees have said
that proper working is not done in the firm due to unstable economic.
25

Carry out an evaluation of the selection of appropriate tools and techniques you have
used for data collection in terms of their accuracy and authenticity to support and
justify conclusions and recommendations. (M3)
The quantitative, as well as the qualitative methods, were used for the collection of data and
information are very useful and reliable as with its assistance the information will get attained
without any mistakes and biases. The primary study has been done upon the employees of
Nisa retail organisation which is helping the company to gather latest and current information
(Vitez, 2018). Along with that, the literature review has been done, with the help of it
company will be able to attain the information on which it can plan and make strategies for
future growth and development.
26

Task4
4.1 You will be required to create presentation slides in which all findings/outcomes are
presented in a structured and organized manner assuming that the audience has little or
no knowledge of the project process.
27

The digitalisation is one of the important element which is necessary for the organisation use
and this will help in growing in the competitive world.
The aim of the study and its objective have been explained here to understand the need to
carry out the research study. It is very necessary for the organisation.
28

The research question will be guiding the researchers to do a proper study. Along with that,
the hypothesis will be helping in knowing whether the impact will be positive or negative.
29

The research question will be guiding the researchers to do a proper study. Along with that,
the hypothesis will be helping in knowing whether the impact will be positive or negative.
30

It has been analysed that the company has to do various changes in its existing plans and
project. The technology has to be implemented effectively by it.
It is recommended that the firm make required changes in the process of working not only
traditional but also the modern technology as digitalisation.
31

32

Task5
5.1 Based on the findings of your project, reflect on the value of undertaking the
research activity and how successful it had been in meeting your stated research project
objectives. Also, reflect on the contribution of the research in your own learning and
performance. (P7)
It has been understood that the project performance is very effective and is used for the
research study. According to my personal experience, I believe that the project has been
performed in a very right and required manner. The activities and operations that get done in
the study are very reliable and accuracy is very high. The information and data are very
effective along with that I got to learn many things. My experience and learning got enhanced
and also, I have enhanced my skills and knowledge. The information that has been gathered
in the study have assisted in meeting the set plans and standards. The research has contributed
to various things, as it has provided various information and data regarding the study.
33

Include a clear and well-reasoned evaluation of the project management process and
use of quality research to meet stated objectives which support own learning and
performance. Within this section also review and evaluate the extent to which your
methodology worked out and provided the information you needed. (M4)
The method that is been used for the study has been used in an appropriate manner. the
project management process has assisted the company and the researchers to attain the
reliable and valuable data so that the aims and set standards can be able to get met
appropriately. The standards are able to meet in the required way as per the assistance of the
research technique. The use of method was done in a wide manner ad to gain the reliability
and also to attain the required information and data. With the help of this company could be
able to identify the drawbacks and pitfalls which it needs to overcome and manage.
34

Critically evaluate your project results achieved in terms of your original research
specification, the decision-making process and how you had to change things as you
went along – did you actually meet your objectives in the end? Finally, you must make
recommendations as regards areas for further investigation. Your outcomes and
recommendations should be specific and actionable. (D2)
The project that has been performed have provided various information and data which will
be aiding the company to know all the required things which have to change and modify. The
decision-making process for the project has also been performed in an effective and reliable
manner. The objectives that are been set have actually been able to get meet with the help of
all the required aspects. There are some areas where Nisa retail company have to focus and
plan effective strategies so that it can sustain in market along with that it can be able to
manage all its drawbacks. It is recommended that the company have to opt the emerging
digitalised technology so as to meet the needs and wants of the customers. Also, it needs to
do regular market research so that it can be able to know about the market needs and
changing trends.
35

Conclusion
From the above report, it has been analysed that underuse of digital technology has
influenced the company adversely. It has also concluded for the discussion that the work of
the company gets managed effective way if Nisa retail company uses the digital technology.
The challenges and issues that it is facing have been discussed along with that the
significance and need of the technology has described to enhance the knowledge of learners
and company. There are different ways that company can opt so that it can be able to
introduce digital technologies in its operations and activities. The suggestions and
recommendation for the company have been provided so that it can be able to use the
emerging digitalised technology and can retain a good position in the market. The set
standards and objectives have also been met effectively with the help of this in-depth study.
36

References
1. Gartenstein, D., 2018. The Positive & Negative Effects of Technology on Business.
Bizfluent.
2. Gombarume, F.B., 2014. Challenges faced by small to medium scale enterprises: A
case study of Chitungwiza, Zimbabwe.
3. Kerzner, H. and Kerzner, H.R., 2017. Project management: a systems approach to
planning, scheduling, and controlling. John Wiley & Sons.
4. Kerzner, H., 2018. Project management best practices: Achieving global excellence.
John Wiley & Sons.
5. Kukhnavets, P., 2018. How to Improve Productivity With a Work Breakdown
Structure?. Ganttpro.
6. Larson, E.W. and Gray, C., 2013. Project management: The managerial process with
MS project. McGraw-Hill.
7. Martinelli, R.J. and Milosevic, D.Z., 2016. Project management toolbox: tools and
techniques for the practicing project manager. John Wiley & Sons.
8. Mertens, D.M., 2014. Research and evaluation in education and psychology:
Integrating diversity with quantitative, qualitative, and mixed methods. Sage
publications.
9. Nayak, D., Malla, S.K. and Debadarshini, D., 2012. Improved round robin scheduling
using dynamic time quantum. International Journal of Computer Applications (0975–
8887) Volume.
10. Nkwe, N., 2012. E-government: challenges and opportunities in
Botswana. International journal of humanities and social science, 2(17), pp.39-48.
11. Serra, C.E.M. and Kunc, M., 2015. Benefits realisation management and its influence
on project success and on the execution of business strategies. International Journal
of Project Management, 33(1), pp.53-66.
12. Stakeholder map, 2018. Project Management, project planning, templates, and advice
[Online] Stakeholder map, Available at: https://www.stakeholdermap.com/plan-
project/example-work-breakdown-structures.html, [Accessed on: 12th March 2018].
13. Vitez, O., 2018. The Impact of Technological Change on Business Activity. Small
business.
14. Yoshino, N. and Taghizadeh Hesary, F., 2016. Major challenges facing small and
medium-sized enterprises in Asia and solutions for mitigating them.
37

Appendix-1
Sources used How it fitted into the plan Assessed Task
International
Journal of
Computer
Applications
With its assistance the base of the study has been
analysed and has assisted the company to carry out
the research in an effective and right manner
1st
January
Project’s
background
Major
challenges
facing small and
medium-sized
enterprises in
Asia and
solutions for
mitigating them
This has assisted in knowing the benefits and
significance of the technology in small businesses.
15
January
Literature
review
A case study of
Chitungwiza,
Zimbabwe.
This has provided the significance as well as the
drawbacks that company may face by not effectively
using the techniques.
International
journal of
humanities and
social science
It has availed the information with the help of
effective strategies.
Sage
publications.
The use of methodology and the need of it to gather
reliable sources has been don with this
5
February
Using
methodologies
38