Topic of research: “How do multinational companies improve the recruitment, selection and training of their employees to meet International requirements?” INTRODUCTION Globalisationhas createdan essential role in each&every organization. It is an effective process which helps the companies, in transferring of their resource in effective and efficient way, such as goods and services, raw materials, human resources and many more. It helps management in transferring resource easily from one country to another country, which helps them in expanding their business effectively. There are many functions ofhrm, such as recruitment,selection,training&development,performanceappraisal,payroll,reward management, job analysis & job designing, salary administration, employee welfare, labour relations and many more. This is research report is based on Nestle company. This research is conduct, in order to analyse importance of training, recruitment and selection process at international level(Crane and Matten, 2016).In addition tothis, project management process is considered and it also includesWork breakdown structure and Gantt chart. In addition to this, researchmethodologyisalsoconductedalongwiththequestionnaireandthedata interception with the help of effective tools. Lastly, some recommendation are listed for the management of Nestle, which they should follow. TASK 1 P1 Research aims, objectives and Questions. Recruitment,selectionandtrainingareimportantfunctionsofhumanresource management. As these functions helps management in managing their employees according to their job profile. In context to Nestle, human resource department is effectively focusing on their recruitment & selection process and training & developments programs conducted for their employees (Bresler and Stake, 2017). Along with this, they are also focusing on developing effective strategies and polices related toHRMSuch HRM practice and policies are training &
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development, selection process, recruitment process, remuneration, performance appraisals, as all of these will helps management, in enhancing level of productivity as well as performance of their employees.In additionto this,research Aim,research objective, research question are important to be created byresearcher, as these are most essential part of research and without this, effective and proper research can not be connected effectively and efficiently (Brannen, 2017). There are main seven main roles that are performed in organization, that are Staffing, developing workplace policies, Compensation and Benefits Administration, Retention, Training and Development, Dealing with Laws Affecting Employment, Worker Protection. Research Aim: “To assess the methods of recruitment, selection and training for organisation to meet international requirements.”A case study on Nestle. Research Objectives To understand concept of globalisation and training, recruitment and selection functions. To analyse the numbers of training and recruitment & selection method, that can be adopted by Nestle for fulfilling global requirements. To find the issues faced by Nestle while providing training programs to employees for attaining advantages at global level. Research Questions what do you understand by concept of globalisation and training, recruitment and selection functions. What are thenumbers of training and recruitment & selection method, that can be adopted by Nestle for fulfilling global requirements. What are the issues faced by Nestle while providing training programs to employees for attaining advantages at global level.
P2 Project Management Plan A project refers to an activity which helps in meetingthe creation of a different and unique product and service. Therefore the activities and task which are undertaken under project is to complete in a routine or in sequence. The project management plan is defined as document which consist of detail information of different activities, which is to be performed by researcher (Den Hertog and De Jong, 2010). In other words, it is a collection of full information related to project, such as different strategies and tactics, procedures, policies, plans and all activities which helps in execution of project. Along with this, it includes various elements in this like cost, size, quality, risk, communication, scope as well as resources. The importance of this current project is that, it helps in recruitment and selection process at international level of business organization. In this research report of Nestle,investigator has developed effective strategies, plans, policies, which helps in preparing effective project management plan(Eckerson, 2010). Some elements of described under below: Cost:Cost may be defined as the amount that can be paid and spent to buy or obtaining something. For accomplishing this research, researcher is required at least 4000 ponds,so they can able to perform their task in effective manner. Along with this, the manager divides the cost and funds to each and every task, with the help of cost breakdown structure for this project. Time:Time refers to duration in which all things are happened. In context to this report, time is defined as the total time which is taken in completing research. For completing this report, the researcher has taken 28 days for conducting whole research in effective and efficient way. Scope:The scope may be defined as an opportunity or the possibility for dealing with something. In context to current report, scope is wide and focuses on assisting as well as developing overall industry in efficient and effective manner. Henceforth, the researcher, should conduct research in effective way. Quality:For accomplishing this research, investigator is required keep and maintain effectivequality,whilegathering of relevant information fordifferentvarious
sources and also set some specific standards which are followed by employees as well as project manager while performing task and activities of project. Risk:Risk refers to the degree of excellence of something. This factor is faced by every researcher while conducting an effective research. In context to present report, researcher has faced many problems and risk while conducting research report. Along with this, major risk is to maintain data confidential and safe, completing research within given time frame and cost (Fletcher,2017). Communication:While conducting this research report,the investigator should use effective communication while communicating with employees and stakeholders, and also while developing strategies, scope, plans and policies effectively which helps in gaining positive outcome form project. Along with this, researcher should also do the proper communication with stakeholders and communicate all required and necessary information to them. Resources:Resources is defined as an economic and productive factor which is required to complete the an activity to achieve desired outcome. There are many resources, that areland,labour,machinery,capital,entrepreneurship,information,expertise, management, and time. While conducting research, researcher should have effective and enough resourcessuch asproper funds, updatedtechnologies,presenceof human resource, effective tools and equipments. P3 Work breakdown structure and Gantt chart GANTT CHART Thisis a tool which is introduced in Henry Gantt in 1910. Gannt is a tools helps which helps in defining the relationship between various activities performed and their performing time. In order to complete research, the researcher has used Gantt chart,Which helps in clearly defining the starting and ending dates of each and every activity performed in this project. (Flick, 2015).It is amethod, which shows graphical representation. Therefore, it helps researcher in performing different activities within given time frame.
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WORK BREAT DOWN STRUCTURE WBS is defined is a tool, which divides complex and lengthy activities into smaller and easy task. In other words, this technique is used by Project manager, which convert complex project into different various small activities and task, which helps manager in enhancing working efficiency of their employees(Gebauer and Bjurko, 2010). In context to present research report of Nestle, the researcher has adopted work break down structure, which will help him in converting complex project into easy work,such as task, activities. As it makes work easy for completing whole project. In addition to this, it is also examined that, the productivity and performance is increasing along this accuracy and efficiency in working effectively and efficiently(Humphries, 2017).
TASK 2 P4 Research Methodology Data collection Itis defined as a process of assembling and collecting data. It can be said that, it is systematic gathering of relevant data which is collected for specific objective with different sources. Data can be collected from two ways, Primary data:These are those data, which are collected for first time.Thedata can be collected by various tools, such as surveys, questionnaire, observation, case studies, experiments, interview and many more. Secondary data:This type ofdata can be defined as those data which are collecting for second time. In other words, the data which is are already been collected earlier by someone else for definite purpose. It is effective as it consume, minimum cost as well as time as effort of researcher. These data can be collected with the help of journals, books, magazines, online websites, news papers, libraries and many more. In this report, researcher has used both primary&secondary data collection method, while collecting data for research. Data Analysis Data analysis is method of analysing, measuring as well as converting relevant data, with the help of useful information with specified objective(Irwin and Springgay, 2017). Qualitative research:It is useful in gaining the understanding of fundamental reasons, views, opinions and motivations. As it helps in providing the visual image of problem and develops the ideas for effective quantitative research. The main objective of this research is that, it focuses on understanding and doing interpretation in social interaction. Interview, observation data, focus groups, postcards are various sources by with researcher can collect qualitative data. Quantitative research:Thisis useful for determining the problem with the help of generating numerical data. It is very helpful in quantifying the attitudes, behaviour, opinions and generalizing the results from a huge sample population. The main purpose of this research, testing hypotheses, analysing and checking of causes and various effects of data.The sources of Quantitative data aresecondary data,surveys, observations, Sampling in statical and many more.
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While conducting this research, researcher has adopted qualitative research approach as this helps helps in analysing data accurately and effectively, while conducting research effective and efficient way. Questionnaire It consist of number of questions, prepared by researcher in a systematic form for attaining specific objective in order to gather information from various respondents. In this research report, 40 respondent has filled questionnaire(Jones and Lubinski 2012). Sample Size The sample size is considerer to be equal to size of population, due to time constraint as well as budget. While conducting this research, sample size is taken is 40. Questionnaire Q1) Do you understand the concept ofglobalisation? a) Yes b) No Q2) Do you understand the concept oftraining & development function of human resource management? a) Yes b) No Q3) Do you think that, globalisation helps the management in attracting highly specialized and skilled candidates within Nestle company? a) Agree b) Disagree Q4) What is the biggest challenge faced by the Nestle while performing their business operations in global market area?
a) Technological change b) Recruitment of loyal employees c) Language barrier Q5) According to you, do you think if globalisation could affect recruitment and selection process of Nestle while expanding their business? a) Yes b) No Q6) Whatismajoradvantageof Nestlein adoptingeffectiveselectionandrecruitment strategies? a) Effective Recruitment of talent b) Profit maximization of company C) innovative ideas within the businesses organization Q7) Do you think, that Nestle should follow impressive strategies for gaining competitive advantage? a) Agree b) Disagree Q8) According to you, is recruitment and selection strategy affects the business function of Nestle? a) Yes b) No Q9) Do you think, if training and development programs are important for employees within the company like Nestle? a) Yes b) No Q10) Give recommendations to management of Nestle for business expansion?
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TASK 3 P5.Data Interpretation with the helpappropriate tools Theme:Concept of globalisation in training as well as selection & recruitment functions. Q1) Do you understand the concept ofglobalisation?Frequency a) Yes25 b) No15 Interpretation:Globalisation is a very wide and growing concept.Also In today's scenario if we say its scope is increasing day by day for all companies. It plays a very important role for all companies as it helps them in expanding their area of operations and moving towards growth. When asked to 40 respondentswhether they understand basic concept of globalisation, 25 of them had a positive response about that yes they understand what globalisation is all about. Other 15 had a negative answer to it as they didn't really know about globalisation.
Q2) Do you understand the concept oftraining & development function of human resource management? Frequency a) Agree20 b) Disagree20 Interpretation:Recruitment and selection is most basic function of human resource department of every organisation. This is a function which must be performed with great care as this will decide which type of employees will be hired. After recruitment comes step of training and development of employees being selected. On surveying whether people are aware of this HR function to 40 respondents. 20 of them agreed that yes they understand basic meaning and concept of recruitment, selection, training and development. Remaining 20 didn't agreed to it.
Wecanconcludethatmajorityof peopleunderstandbasicfunctionofHumanresource management of various organisations.
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Q3) Do you think that, globalisation helps the management in attracting highly specialized and skilled candidates within Nestle company? Frequency a) Agree18 b) Disagree22 Interpretation:Globalisation is a very fast growing concept which is taking place in the world at a very fast pace. Companies are attracting towards it and making more efforts to expand their business across globe. On being asked to 40 respondents that whether globalisation will help them to attract highly specialised and skilled candidates.18 of total agreed to this view that yes globalisation will surely help company to attract specialised and skilledcandidates.Remaining22didn'tfeltthatglobalisationcanbebeneficialfor companies to attract skilled candidates. It can be said from above response that people have a strong belief that globalisation plays an important role for companies in recruiting skilled candidates.
Q4) What is the biggest challenge faced by the Nestle while performing their business operations in global market area? Frequency a) Technological change.17 b) Recruitment of loyal employees10 c) Language barrier7 Interpretation:As by analysing above mentioned graph it is identified that, according to 17 respondents,biggest issue or challenge faced by Nestle is technological change while performing their activities of business at global level, as it changes frequently. Where as 10 respondents states that,recruiting of employee which are loyal towards business organization is
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major challenge of faced by Nestle. Along with this, Leftover 7 respondents says, language is a biggest barrier, as every country has their own language, ethics, and different to each other.
Q5) According to you, do you think if globalisation could affect recruitment and selection process of Nestle while expanding their business? Frequency a) Yes18 b) No22 Interpretation:With the help of above designed graph, it is analysed that, out of 40 respondents, 18 respondent are agree with statement, and states that globalisationaffects recruitment and selection process, while Nestle company is expanding their business at global level. So, it is important, for management to adopt new innovative tactics and strategies for new area. Whereas, remaining 22 respondents are not agree with currentstatement,as they all think that, every organization has their own effective recruitment and selection process, so, that
process can be applied and implemented in business while expansion of their business at international level.
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Q6) What is major advantage of Nestle in adopting effective selection and recruitment strategies? Frequency a) Effective Recruitment of talent15 b) Profit maximization of company14 C) Innovative ideas within the businesses organization11 Interpretation:According to above designed pie chart, it can be analysed that, according to 15 respondents,EffectiveRecruitmentof talent and Profit maximizationof company arethe major advantage and benefit for Nestle company. If it is talked about,
Innovative ideas within the businesses organization,it is analysed that it is less beneficial for Nestle. Q7) Do you think, that Nestle should follow impressive strategiesfor gaining competitive advantage? Frequency a) Agree24 b) Disagree16
Interpretation:On the basis of above graph, it is identified that 24 respondents are agree with statement that company should follow and adopt effective strategy which helps in gaining competitiveadvantage.Where as 16 are disagreeing with thisof adoptingeffectiveand innovative strategies and policies in order to gain competitive advantages.
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Q8) According to you, is recruitment and selection strategy affects the business function of Nestle? Frequency a) Yes30 b) No10 Interpretation:From the above graph, it is analysed that, there is equal ratio of agreeing respondent is higher then disagreeing regarding statement. The 30 respondents for yes where as 10 for No. Asrecruitment and selection strategy affects business function of Nestle or not.
Q9) Do you think, if training and development programs are important for employees within the company like Nestle? Frequency a) Yes35 b) No5 Interpretation:Fromtheabovementionedgraph,itisidentifiedthatoutof20 respondents, 35 people agreed with statement that, as says that, training and development programs are essential while doing expansion of business organization functions at global level. Where as 5 respondents denies with statement.
P6 Recommendations In the context of Nestle, there are some recommendations is given by researcher to management of Nestle which are listed below : Firstly it is recommended to HR manager ofNestle to recruit specialized and skilled employees in their organisation and also provide them a regular training and development programs, which will help them in enhancing their skills, capabilities, knowledge. Along with this, it is also recommended to Nestle company to focus on considering family backgrounds, working experience as well as educational background before hiring candidates. This will help management in conducting various business activities at global scale, in an effective and efficient manner. TASK 4 P7 Reflection While conducting the research, I have enhance my knowledge regarding the topic which will help me in my career and also provides me many various opportunities as well. Along with this, it also increase my decision making, interpersonal skills, communication skill, problem solving skill which is very help full for me. In addition to this, I have faced many problems while directing and accomplishing this research report, the main problem I have seen faced is data collection, and for me as an individual, it is very time taking activity as well as the respondents to not interact with me properly and not answering questions in effective way. CONCLUSION From the above research, it is concluded that, globalisation plays very essential role which helps in increasing and enhancing productivity and profitability of organization. It also give effective opportunities to business organisations, while expansion of activities of their business.Along with this, the researcher also analysed that, providing training and development programs for employee, plays an very important role and it is helpful for both employers and
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employee as it helps in reducing issues wile working. In addition to this, researcher has also developed research objective, aim with help of project management plan.
REFERENCES Books and Journal APPENDIXI Template for evidence collection to be attached with the report by the learner:
Project Logbookfor the chosen organisation: Name of the learner:Name of the Supervisor: Project Title:Date: Updateofweeklyresearch/tasksachieved (Accountforaminimumofsixweekswith dates) What have you completed? Did you fulfil Task requirements? Are you on track and within deadlines set? Did you need to make any changes to your project management plan? The project accomplished “To assess the methods of recruitment, selection and training for organisation to meet international requirements”. Yes Yes No Any risks and / or issues identified? Did you identify risks/issues with a lack of skills required for undertaking research tasks? Did you identify any additional risks/issues that have an impact on the project management plan? Yes,Limitationofresourcessuchas financial resources. No Problems encountered A little difficulty faced in maintaining
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What barriers did you face? How did you overcome them? requiredcoordinationwithallteam members Itriedtoovercomeexisting communicationbarriersinand maintain required coordination. New Ideas and change of project directionIneed2moreweeksforcompleting this project effectively. What Have I learnt about myself this week? How did I feel when I had to deal with tasks/problems?Did I find it useful to complete the tasks?How well have I performed? What did I contribute?What can I improve on next week?How might this learning apply in the future? My satisfaction level used to reduce. Yes Ihaveperformeduptobestofmy capabilities I will make efforts to increase existing skillsandknowledgeofmyteam members. Learning will help inimproving those mistakes which I made this time. Tasks planned for next week Which tasks are priority?Have you set aside sufficient time for completion? Makeadequateeffortstocollect authenticandreliableinformationto make research work more productive. Yes Project plan status to date (on, ahead, behind) Supervisor comments to address Signature of the Supervisor and date:
APPENDIX II Template for Performance Review to be attached with the report by the learner: 1.What was the Project supposed to accomplish? Theprojectaccomplished“Toassessthemethodsofrecruitment,selectionand training for organisation to meet international requirements”. 2.Did the project succeed in its aims/ how do you know? Specifically, please outline any evaluation and assessment undertaken. yes
3.What things do you think worked well and why? Evaluate all aspects of the project (e.g initial inception, project activities and project outcomes) from a range of perspectives. My researching andcommunication skills are good, as it helps me in conducting this report and developing my interest for this project. 4.What problems emerged during the project and how were they tackled? Was there timely identification of issues and resolution during the project process? While conducting this research, many problems arises. The problem occur due to time and lack of understanding of this project. 5.What did you learn from undertaking the project? While conducting this,I have enhanced my team working skills and communications skill 6.How would you rate your performance as a management consultant leading the project? 9 out of 10. 7.What strengths and weakness of your performance did you identify? I identified thatinterpersonal skill and researching skill are my core strengths where as the communication skillsand leadership skills are my weak areas. 8.How will this inform and support your continuous professional development? The Information regarding continuous professional development will helps in in conveying and meeting the sessions in effective manner..
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