This assignment tasks students with analyzing the multifaceted impacts of globalization. The focus is on examining its influence across diverse domains such as economic development, cultural exchange, and educational systems. Students are expected to research, critically evaluate, and present their findings in a structured essay format.
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Managing a Successful Project
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Project aims and objectives....................................................................................................1 P2 Project management plan that covers aspects of cost, scope, time, quality, communication, risk and resources........................................................................................................................2 P3 Work breakdown structure and a Gantt chart to provide time frames and stages.................3 TASK 2............................................................................................................................................5 P4 Small-scale research by applying qualitative and quantitative research methods.................5 TASK 3............................................................................................................................................7 P5 Research and data using appropriate tools and techniques....................................................7 P6 Appropriate recommendations as a result of research and data analysis.............................15 P7 Value of undertaking the research to meet stated objectives...............................................16 CONCLUSION..............................................................................................................................16 REFERENCES..............................................................................................................................17
Title:Impact of globalization on the business model of Starbucks in Human resources. INTRODUCTION Managing successful business project refers to key for obtain desired outcomes from project. Generally, project consist large amount of resources and its failure impact on business functioning. It is a responsibility of project manager to conduct project as well as achieve desired outcome (Adam, 2012). This present report is based on the Starbucks company and it was established in year 1971. It is coffee firm and also a largest coffee house chain. Under this mention report will be discuss about the project management plan that cover cost, time, risk, communication, quality etc. there will be discussion about the small- scale investigation through applying the quantitative and qualitative methods of research in a better manner. TASK 1 P1 Project aims and objectives Globalisationreferstoprocessbywhichthecompaniesdeveloptheinternational influenceongloballevel.Itisanintegrationbetweenorganisations,peopleandalso governments of various nations through international trade with the help of using information technology. In addition to this, globalisation has been change how the business is to be conducted and visualised. Impact of the globalisation on operations and functions of business is extensive as well as pervasive (Ariely, 2012). The concept of glocalisation explains process through which regional as well as national economies, culture and so cities have integrated by international trade network, transportation and communication. Mainly, globalisation develops the positive impact on business and it is helpful in enhance competition, location flexibility, more awareness etc. Background of Project Inthispresentbusinessenvironment,mostlybusinessorganisationsconducttheir business at international level for increasing their market share and profitability. Globalisation is contentious procedure and also leads to interconnection among countries in the various heritage, cultureandcaste(ByramandParmenter,2012).Themainfactorsofglobalisationare advancement in ethnology, telecommunication, transportation etc. Starbucks is an American Coffee firm and it is one of the largest coffee chain. It operate its business on 28,218 locations. This company has globalised for the purpose of acquire its products in order to find the new 1
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market and develop its better image at marketplace. When this company expand its business operations in other countries, effect of globalisation in management as well as human resource is necessary. In addition to this, firm will require to recruit, train and also sustain workforce to spread them in many countries to handle business operations (Coker, 2014). Aim:An aim of this project is âTo determine influence of globalisation and its impact on Starbucks business in Human resources. â A case study on Starbucks. Objectives: ďˇTo identify concept of globalisation. ďˇTo examine role of globalisation on Starbucks business sin Human Resource. ďˇTo determine the challenges which Starbucks face due to globalisation. Questions: ďˇWhat is concept of Globalisation? ďˇWhat are role of globalisation on Starbucks business sin Human Resource? ďˇWhat different challenges faced by Starbucks from globalisation? P2 Project management plan that covers aspects of cost, scope, time, quality, communication, risk and resources Project Managementrefers to practice of planning, organising, implementing and closing team work for attain particular objectives and meet with the specific criteria of success at set period of time. In order to develop the effective projective management plan, there is a requirement to Starbucks to use the different aspects which are mention below as above: Cost-Under this, it is necessary that company should arrange the proper funds to complete the project. It consists planning of funds, cost budgeting, controlling expenses etc. Scope-Starbucks is a large size company and it conduct its business at the global level. It operate its business operations in many countries, so the scope of this project is high (Davidson and et. al., 2012). Quality-It is a main aspect in project management plan. Under this, company should be assure that all activities of project management are done in an effective or better manner. Communication-It is process of systematic monitoring, executing and also planning communication channel. Company need to adopt the better channels of communication for an instance emails for employees so that they can communicate. 2
Resources-The main components of resource management are resource plan, availability of resources, utilization of resources etc. under this, it is necessary for firm to utilising the resources in a better manner (Furlong, 2013). The required resources in project management plan are manpower, technical, financial etc. P3 Work breakdown structure and a Gantt chart to provide time frames and stages Work breakdown structure-It refers to deliverable oriented breakdown of project in small elements. It is main project deliverable that help in organise work of a team in the manageable sections. In context to project management, it is helpful in dividing the activities in to small components so that staff members can not face any issue for doing any project. It is an effective method or way for getting multi- step as well as complex project done. In addition to this, main aim of Work Breakdown Structure is to make big project in to the manageable sections by breaking them in small chunks (Gunn, 2017). It is helpful in leading to effective productivity along with the project management. Gantt chart-It is a kind of the graphical illustration of schedule that is helpful in plan, coordinate and also track the particular activities in project. It is chart under which the series related to horizontal lines shown amount of the completed production or work in specific period of time in context to amount that is already planned for those periods. In this, the activities of project are divided on the basis of specific period of time (Hoffmann and Kumar, 2013). It provide the target to employees so that they can focus in performing the activities in a fixed time period. It will provide the positive outcomes to project. 3
TASK 2 P4 Small-scale research by applying qualitative and quantitative research methods Research methodology refers to theoretical as well as systematic analysis of methods which are applied to field of study. In this, it comprises theoretical analysis of methods along with the principles which are related with knowledge branch (Intriligator, 2017). In addition to this, there are two different kind of research methods mention below which researcher use in conducting an investigation: Qualitative-In this method, data is measures in terms of facts and theoretical perspective. The qualitative investigation is gathering, interpreting and also analysing data through observing the people and it is subjective in nature. Quantitative-Under this research method, data is measure in terms of quantity and numeric. It is an systematic empirical research of the quantitative phenomenon along with relationships. Among both of the methods, researcher use the qualitative research method because it provides the detailed information about specific research area. Data collectionrefers to a method for gathering the accurate and reliable data or information about the particular topic. Different types of data collection methods mention below: Primary-Under this, data is collected for the first time or never used before (Mak, Lumbers and Eves, 2012). In order to collect the primary data, researcher use the different sources such as questionnaire, interviews, observation, surveys etc. QUESTIONNAIRE Name: Age: 4
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Gender: Contact No.- Address: Q1) Are you aware about the concept of Globalisation? a) Yes b) No Q2) Does government give any support to company for expand business at international level? a) Yes b) No Q3) What are main resources needs to Starbucks for expand its operations at global level? a) Technical resource b) Financial resources c) Human resource Q4) What are different benefits Starbucks get by making its business globalised? a) Target new marketplace b) Enhanced economies of scale c) Free trade d) Less culture diversity Q5) Does globalisation impact on the human resource of the Starbucks company? a) Yes b) No Q6) What are main implications faced through managers of Starbucks in conducting business at the global level? a) Labour migration among countries b) Increased competition c) Enhance trade in world Q7) What is the role of Human Resource of Starbucks when the firm is globalised? a) Provide training b) Hire high- quality employees c) Adopt new technology 5
Q8) What are the challenges which company face during the globalisation? a) Environmental degradation b) Reduce employment growth rate c) Unfair working conditions Q9)What areethical as well as economic affect of globalise activities on business of Starbucks company? a) Technology b) Culture c) Politics Q10) Recommend some ways through which Starbucks firm can increase its market share at global level. Secondary-In this, data is already collected through another investor and the different sources to gather data are books, journals, internet sources etc. Sampling-It is process that used in the statistical analysis under which the predetermined observation numbers are selected from large population (Mhamed, 2012). With the help of using random sampling method, investigator select the 30 sample size to collect information or data. TASK 3 P5 Research and data using appropriate tools and techniques THEME 1: Aware about the concept of Globalisation Q1) Are you aware about the concept of Globalisation? Frequency Yes21 No9 6
Interpretation:On the basis of mention graph, there are 20 respondents which have some knowledge about the globalisation. They are aware about the benefits of globalisation. On the other hand, there are 9 respondents which are not aware about the globalisation. THEME 2: Government give any support to company for expand business Q2) Does government give any support to companyforexpandbusinessat international level? Frequency Yes16 No14 7 YesNo 0 5 10 15 20 25 21 9 Column B
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Interpretation:On the basis of mention graph, there are 16 respondent which said that governmentprovideitspropersupporttoorganisationsinordertoexpandthebusiness operations at global level. According to opinion of 14 respondents that government does not provide support to firms which are going to be globalise because of more funds. THEME 3: Resources needs to Starbucks for expand its operations Q3)Whataremainresourcesneedsto Starbucksforexpanditsoperationsat global level? Frequency Technical resource7 Financial resources9 Human resource14 8 16 14Yes No
Interpretation:For conducting any business or expansion,some resources are necessary. Without these, firms are not able to perform in a better manner. As per the mention graph, 7 respondents said that technical resources are more necessary in conducting business operations and making the quality of products better. On the other hand, there are 14 respondents which said that human resources is important because without this, Starbucks can not hire the well qualified employees and provide them trainingabout new culture. On the basis of opinion of 9 respondents that financial resources are necessary because without funds, firm can not conduct its business operations at international level. THEME 4: Benefits Starbucks get by making its business globalised Q4) What are different benefits Starbucks get by making its business globalised? Frequency Target new marketplace6 Free trade5 Enhanced economies of scale10 Less culture diversity9 9 Technical resourceFinancial resourcesHuman resource 0 2 4 6 8 10 12 14 Column B
Interpretation:Globalisation develops the positive impact on business of Starbucks by providing many benefits. As per opinion of 6 respondents that if firm will be globalise then it can target the new market and enhance its customer base. There are 5 respondents which said that free trade is a main benefit and it is an effective way to exchange the resources and products. According to opinion of 10 respondents, from globalisation economies of scale will be enhanced and it enable products to produce in various parts of world. On the basis of opinion of 9 respondents that less cultural diversity is a main benefit which Starbucks can get from globalise its business. THEME 5: Globalisation impact on the human resource Q5) Does globalisation impact on the human resource of the Starbucks company? Frequency Yes18 No12 10 6 5 10 9 Target new marketplace Free trade Enhanced economies of scale Less culture diversity
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Interpretation:On the basis of mention graph, there are 18 respondents which said that globalisation effect on human resource of Starbucks because if company will conduct its operations at international level then it need to hire high- quality staff and also provide them training and development sessions. It is expensive as well as time consuming. On the other hand, there are 12 respondents which are not agree with this statement. THEME 6: Implications faced through managers of Starbucks Q6)Whataremainimplicationsfaced throughmanagersofStarbucksin conducting business at the global level? Frequency Labour migration among countries8 Increased competition6 Enhance trade in world16 11 YesNo 0 2 4 6 8 10 12 14 16 18 18 12 Column B
Interpretation:There are 8 respondents which said that main implication that is based by Starbucks managers from globalisation is the mitigation of labour among the different countries. On the basis of 6 respondents that in international market competition is high, so Starbucks can face the issue in doing its business at global level. As per the opinion of 16 respondents that increase trade in all overcome is also a main implications which managers mostly face. THEME 7: Role of Human Resource of Starbucks when the firm is globalised Q7) What is the role of Human Resource of Starbucks when the firm is globalised? Frequency Provide training10 Hire high- quality employees8 Adopt new technology12 12 8 6 16 Labour migration among countries Increased competition Enhance trade in world 8 6 16 Labour migration among countries Increased competition Enhance trade in world
Interpretation:Human resource plays an important role in the globalisation. According to the mention graph, there are 10 respondents which said that in globalisation of business, there is a main role of human resource is to provide training. On the other hand, there are 8 respondents which said that role of human resource is to recruit the high- quality of staff members. On the basis of opinion of 12 respondents which are agree with adoption of the new technology. THEME 8: Challenges which company face during the globalisation Q8)Whatarethechallengeswhich company face during the globalisation? Frequency Environmental degradation7 Reduce employment growth rate10 Unfair working conditions13 13 Provide training Hire high- quality employees Adopt new technology 0 2 4 6 8 10 1210 8 12 Column B
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Interpretation:When firm conduct its business at international level, then it face some challenges. As per opinion of 7 respondents that degradation of an environment is a main concern for Starbucks. On the other hand, there are 10 respondents which said that from globalisation, employment growth rate is reduced. As per opinion of 13 respondents, unfair working condition is a main issues or challenge. THEME 9: Ethical as well as economic affect of globalise activities on business Q9) What areethical as well as economic affect of globalise activities on business of Starbucks company? Frequency Technology15 Culture5 Politics10 14 7 10 13 Environmental degradation Reduce employment growth rate Unfair working conditions
Interpretation:On the basis of opinion of 15 respondents that technology is a main issue that impact on the business activities of Starbucks. On the other hand, there are 5 respondents which said that culture is a main economic issue because the culture of every country is different from the each other. As per opinion of 10 respondents that politics is main economic challenge that develop impact on business activities of Starbucks when it globalised. P6 Appropriate recommendations as a result of research and data analysis It has been recommend from the above mention collected data that globalisation develop the positive and negative impact on business. On the basis of data analysis, it has been suggested that Starbucks can provide training to its staff members so that they can perform the business operations and deal with consumers in international market. It is necessary that firm should be aware about the culture, politics of international countries so that it can not face any kind of business issue. On the other hand, human resource can hire the well qualified employees which have some knowledge about the international market. In order to expand the business at global level, Starbucks should manage the resources for an instance financial, human resource and technical resources. TASK 4 15 TechnologyCulturePolitics 0 2 4 6 8 10 12 14 1615 5 10 Column B
P7 Value of undertaking the research to meet stated objectives This project is take in to consideration on Impact of globalization on the business model of Starbucks in Human resources. Under this, work is divided in to five parts. First part is related with planning and in try to match ideas to topic. After identifying topic, I started my research. In second part, I began reading and investigating the details about firm and collect the relevant information about specific research topic. At the time of conducting investigation and taking interviews I feel that I was contributing something. The third part is writing outline such as developing puzzle or map. In context to this, outline is necessary to success of this project. The fourth part of research was easier because of my outline detail and I completed the whole research. The fifth part is about the submission of project and getting the positive outcome. CONCLUSION It has been concluded from above mention report that managing the proper project is necessary for getting the positive outcomes. Under this, globalisation impact on the business of Starbucks in Human resource for expand business in other countries. Under this mention report studied about the Gantt chart and Work Breakdown structure to divide activities so that company can not face any issue in performing the activities of project. There has been discussion about the quantitative and qualitative methodologies of investigation for meeting with the specific aims and objectives of project. 16
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REFERENCES Books & Journals Adam, R., 2012.The Globalisation of Modern Architecture: The Impact of Politics, Economics and Social Change on Architecture and Urban Design Since 1990. Cambridge Scholars Publishing. Ariely, G., 2012. Globalisation and the decline of national identity? An exploration across sixtyâ three countries.Nations and Nationalism.18(3). pp.461-482. Byram, M. and Parmenter, L. eds., 2012.The Common European Framework of Reference: The globalisation of language education policy(Vol. 23). Multilingual matters. Coker, C., 2014.Globalisation and Insecurity in the Twenty-first Century: NATO and the Management of Risk. Routledge. Davidson,R.K.andet.al.,2012.Theimpactofglobalisationonthedistributionof Echinococcus multilocularis.Trends in parasitology.28(6). pp.239-247. Furlong, J., 2013, January. Globalisation, neoliberalism, and the reform of teacher education in England. InThe educational forum(Vol. 77, No. 1, pp. 28-50). Taylor & Francis Group. Gunn, S., 2017.Globalisation, education and culture shock. Taylor & Francis. Hoffmann, J. and Kumar, S., 2013. Globalisationâthe maritime nexus. InThe handbook of maritime economics and business(pp. 65-94). Informa Law from Routledge. Intriligator, M., 2017. Globalisation of the World Economy: Potential Benefits and Costs and a Net Assessment. InEconomics of Globalisation(pp. 85-94). Routledge. Mak, A. H., Lumbers, M. and Eves, A., 2012. Globalisation and food consumption in tourism. Annals of tourism research.39(1). pp.171-196. Mhamed, A. A. S., 2012. Globalisation and higher education in the Arab Gulf States. Wijen, F. and et. al., 2012.A handbook of globalisation and environmental policy: National government interventions in a global arena. Edward Elgar Publishing. Zajda, J., 2015. Globalisation and its impact on education and policy. InSecond International Handbook on Globalisation, Education and Policy Research(pp. 105-125). Springer, Dordrecht. Online Research Methodology.2018. [Online]. Available through: <https://explorable.com/research- methodology>. 17