Influence of Talent Management on Business Productivity and Performance

This report analyzes the influence of talent management on business productivity and performance, using TESCO as a case study. It includes research aims and objectives, project management plan, data collection methods, and research findings.

Managing a successful
business project
1

Contents
TOPIC: - “To analyse the influence of talent management on business productivity and
performance of an organisation”. A case study on TESCO............................................................4
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
P1 Project aims and objectives....................................................................................................4
P2 & M1 Develop a project management plan that includes aims & deliverables, time,
communication, quality, risk & resources...................................................................................5
P3 Work breakdown structure and Gantt chart of the respective project....................................6
D1 Critical evaluation of project management procedure & methods to collect information and
data...............................................................................................................................................9
TASK 2............................................................................................................................................9
P4 Primary and secondary methods appropriate for meeting research aims and objectives.......9
M2 Evaluate of accuracy & reliability of primary and secondary methods applied.................11
TASK 3..........................................................................................................................................11
P5 Research findings & data using different tools and techniques...........................................11
P6 Recommendations on basis of result of data analysis and findings to draw valid and reliable
conclusion..................................................................................................................................14
M3 Evaluate selection of tools as well as techniques for accuracy & authenticity to justify
recommendations.......................................................................................................................15
TASK 4..........................................................................................................................................15
P7 Reflection of the overall project to meet developed objectives as well as own learning &
performance...............................................................................................................................15
M4 Evaluation the value of project management procedure to meet research objectives.........15
D2 Critically evaluate & reflect on project results, the decision-making procedures or
developments of the initial project management plan to support recommendations and learning
of project....................................................................................................................................16
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17
2

TOPIC: - “To analyse the influence of talent management on business
productivity and performance of an organisation”. A case study on
TESCO.
INTRODUCTION
Talent management is defined as a systematic and effective procedure to attract talent for
vacant job position, hiring the right candidate, developing skills and knowledge of a person so
that organisational objectives is attained on time period. In simple terms, it is basically a process
of effective planning, attracting, choosing deploying, retaining as well as transitioning of staff
members to achieve vison of a company (Polonsky and Waller, 2018). In order to conduct
research on given topic, TESCO is taken into consideration. It is a multinational grocery and
retailer that was established in year 1919. The head office of company is located in London,
United and at present it offer product as well as service in more than 14 countries globally. The
main aim of conducting this investigation is to identify the influence of talent management on
business performance and productivity of an organisation.
The present repot is based on various tasks that involves development of research aims and
objectives, primary and secondary method, data analysis & interpretation. In addition to this,
some recommendations is given that will assist respective organisation to improve business
performance. In the last, reflection is developed on the basis of experience as well as learning
developed by conducting this research appropriately.
TASK 1
P1 Project aims and objectives
Research aim:
The main aim of research is “To analyse the influence of talent management on business
productivity and performance of an organisation”. A case study on TESCO.
Research objectives:
 To know about the concept of talent management in an organisation.
3

 To identify the role of talent management in improving business productivity and
performance of TESCO.
 To analyse challenges faced by higher authorities of TESCO while execution of talent
management in organisation.
 To ascertain various ways by which TESCO can resolve issue of talent management.
Research question:
 What is the concept of talent management in an organisation?
 What is the role of talent management in improving business productivity and
performance of TESCO?
 What are the challenges faced by higher authorities of TESCO while execution of talent
management in organisation?
 What are the various ways by which TESCO can resolve issue of talent management?
P2 & M1 Develop a project management plan that includes aims & deliverables, time,
communication, quality, risk & resources
Project management plan is defined as a series of activities which is effective and helpful
for carrying out all the activities of present investigation properly. It consist of proper structure
which is significant in order to complete investigation in a timely and proper manner. The
various components of PMP is given below:
Cost: It is defined as the overall cost that is needed to conduct all the activities by the
investigator. For the present research, $250 will be required to successfully and effectively
complete the project.
Scope: It is significant for the investigator to first identify the scope of investigation as it
will assist in analysing the influence of talent management on business productivity and
performance (Rowden, 2017). With the help of this, investigator will be able to know about the
concept of talent and what is its role in enhancing performance of an organisation.
Time: It is consider as one of the important element that assist in attaining aim and
objective of research. It is significant for researcher to schedule time of every activity by
considering each activities so that it can complete on time period. For this, Gantt chart is
developed that involve activities along with the starting time and ending time as well.
4

Quality: It is significant for investigator to maintain quality within the investigation. In the
present research, the data as well as information is collecting by using different sources as it will
assist in developing valid and reliable conclusion without neglecting the quality.
Risk: It is analysed that there are different forms of risk that take place at the time of
completion of investigation, It is important to determine and identify all set of risk so that an
effective strategy were developed before any of the risk is arise (Halibozek and Kovacich, 2017).
The risk which is associated with the present investigation consist of lack of funds, time and
resources as well.
Communication: Another important element of project management plan is
communication that help in collecting information effectively and properly. In the present
investigation, researcher required to communicate to people for collecting information about a
particular topic. It will help in gaining valid and reliable conclusion in a proper manner.
Resources: It is important for investigator to make use of resources in an optimal and right
manner as it will assist in achieving objectives on time period. In addition to this, it will also
assist in making use of tools as well as techniques effectively that arise less cost and time to the
investigator.
P3 Work breakdown structure and Gantt chart of the respective project
Work break down structure: It is define as one of the key deliverables of research which
assist in managing and organising all the activities of project in an effective and proper manner.
It is an important method that help in dividing the whole task into smaller pieces that is easy to
implement. Work breakdown structure of present investigation is mentioned below:
5

Illustration 1: Work break down structure
(Source: Work break down structure, 2020)
Gantt chart: It is defined as a time management tool, which is used by researcher in
order to schedule the starting and ending time of activities in a proper manner. In addition to this,
it is a bar chart that is in the horizontal form in order to show activities in a proper manner. It
involve factors such as activities, starting time, ending time, milestones and many more.
Moreover, it is undertaken as a popular and effective way that display activities along with the
time period.
6

D1 Critical evaluation of project management procedure & methods to collect information and
data
It is evaluated that project management plan process assist researcher to implement all the
activities in a proper manner as it consist of elements such as communication, quality, time, risk,
7

resources and scope of the present research (Bell and Harrison, 2018). Primary method of data
collection is analysed as effective as it help to draw valid and reliable conclusion.
TASK 2
P4 Primary and secondary methods appropriate for meeting research aims and objectives
Research methodology: It is defined as a technique, which is used to analyse, identify,
select information about the research topic. In addition to this, it also assist in analysing study
about market that is applied in order to solve future issues of an organisation. Research
methodology is of two types:
Qualitative method: It is defined as a method that is measured in context of quality in
order to know what output or outcome is measured. In addition to this, it is highly suitable
method for suggestion possible factors, effects, cause & dynamic procedure due to descriptive
investigation methods. It consist of high time & cost due to large data collection and interpreting
them is become a lengthy procedure.
Quantitative method: Herein, the data is gathered in the form of graphs, ranks, tables and
so on. The data is collected is in the form of questionnaire, interview, survey and many more.
This form of method gather accurate and reliable information that is beneficial for the researcher
in order to draw valid and reliable outcomes.
In the present research, it is determined that researcher make use of qualitative method for
collecting information (Martinsuo and Hoverfält, 2018). In addition to this, investigator select
such methods in order to gather original and first hand data on the given topic.
Data collection method:
There are mainly two forms of data collection which are as follows:
Primary source: Herein, the data is collect for the first time and is original in nature. The
methods to collect primary data are interview, questionnaire, survey, group discussion and many
more.
Secondary source: This form of data is already gathered by experts and is easily
available to the researcher on different sources that is books, journal, articles, internet, websites
and so on.
8

In the present research, it is analysed that primary source of data collection is used as it is
effective and appropriate to collect information. In addition to this, questionnaire is developed as
a technique to collect primary information.
Sampling: It is defined as a technique that is used by investigator to select an appropriate
sample size from the large number of people. In addition to this, there are mainly two forms of
sampling that is probabilistic and non-probabilistic (Farmer, 2017). In the present researcher,
Random sampling method is chosen which is a probabilistic form of sampling. The sample size
of 30 staff members of TESCO is consider to get primary information.
Questionnaire
Q1) Do you have knowledge about talent management in an organisation?
a) Yes
b) No
Q2) According to you, how TESCO identify talent of its employees?
a) By competencies
b) By results
c) By potential
Q3) As per your view point, is talent management initiative is higher level priority in TESCO?
a) Yes
b) No
Q4) What are the issues faced by TESCO while execution of talent management in an
organisation?
a) Lack of motivation
b) Raise in employee turnover rate
c) Lack of leadership
d) Increase in Absenteeism rate
Q5) What is the role of talent management in improving business productivity and performance
of TESCO?
a) Attract top talent
b) Develop positive working environment
c) Employee retention and satisfaction
d) Increase in profitability
9

Q6) According to you, what are the different ways by which TESCO can develop effective
talent management strategy?
a) Analysing key drivers & challenges
b) Conduct gap analysis
c) Identify companies objective
d) Identify Human resource priorities
Q7) What are the different strategies adopt by TESCO to resolve the issues of talent
management in an organisation?
a) By providing training and development session
b) Adoption of leadership style
c) Allow employees to participate in decision-making
d) By using of motivational techniques
Q8) According to you, is talent management strategies help in retaining staff members of
organisation?
a) Yes
b) No
Q10) As per your view point, is providing training and development session help in enhancing
skills and capabilites of employees?
a) Yes
b) No
Q11) What are the recruitment methods used by company to gain talent at workpalce?
a) External recruitment
B) Internal recruitment
Q12) According to you, is providing training and development session help TESCO to retain
employees of organisation?
a) Yes
b)No
Q13) According to you, which recruitment methods is effective for the company to acquire and
gain talent at workplace?
a) Internal recruitment methodos
b) External recruitment methods
10

c) Any other
Q13) As per your view point, what the benefits gained by company due to staff retention in an
organisation?
a) Incresae in performance
b) Cost saving
c) Enhancement of brand image
Q14) Provide recommendations to higher authorities of TESCO in attaining competitive
advantage by making use of talent management approaches.
M2 Evaluate of accuracy & reliability of primary and secondary methods applied
It is evaluated that primary data collection method is more appropriate and effective as
compare to the secondary method. Because it help in gaining in-depth understanding of topic due
to which aims and objectives of research is achieved on time period.
TASK 3
P5 Research findings & data using different tools and techniques
Q1) Do you have knowledge about talent management in an
organisation?
Frequency
a) Yes 16
b) No 14
11

Interpretation: From the above graph, it is said that 53.3% respondents have the
knowledge of talent management concept whereas the remaining 46.6% participants out
of total 30 respondents have no idea about the concept of talent management.
Q2) According to you, how TESCO identify talent of its employees? Frequency
a) By competencies 10
b) By results 10
c) By potential 10
12

Interpretation: The above graph depicts that out of total 30 respondents, 33.3%
participants said that TESCO identify talent of its employees by competencies. The
remaining said that by results and by potential of employees, TESCO identity talent
respectively.
Q3) As per your view point, is talent management initiative is higher
level priority in TESCO?
Frequen
cy
a) Yes 20
b) No 10
13

Interpretation: It is interpreted from the given graph that from total 30 participants, 66.6
think that talent management initiative is priority of higher level authority whereas 33.3
participants is not agree with this point.
Q4) What are the issues faced by TESCO while execution of talent
management in an organisation?
Frequency
a) Lack of motivation 8
b) Raise in employee turnover rate 8
c) Lack of leadership 7
d) Increase in Absenteeism rate 7
Interpretation: The above graph depicts that there are various issued faced by company at
the time of implementation of talent management at workplace. These are lack of
motivation, raise in employee turnover rate, lack of leadership, increase in absenteeism
rate, which is said by 26, 6%. 26.6%, 23.3% and 23.3%respondents respectively.
Q5) What is the role of talent management in improving business Frequency
14

productivity and performance of TESCO?
a) Attract top talent 10
b) Develop positive working environment 9
c) Employee retention and satisfaction 5
d) Increase in profitability 6
Interpretation: From the above graph, it is interpreted that out of total 30 participants,
33.3% respondents think that the main role of talent management in improving business
performance is it attract top talent. In addition to this, 30% said that it help in developing
positive working environment whereas other 16.6% said that it assist in employee retention
and satisfaction. The remaining 20% participants perceive that it assist in raising
profitability of the company.
Q6) According to you, what are the different ways by which TESCO can
develop effective talent management strategy?
Frequency
a) Analysing key drivers & challenges 8
b) Conduct gap analysis 7
c) Identify companies objective 7
15

d) Identify Human resource priorities 8
Interpretation: It is found from the above graph that there ae various ways by which
respective organisation can develop effective strategy of talent management. Out of total
30 participants, 26.6% respondents said that analysing key challenges and drivers is
effective strategy whereas other 23.3% said that conduct gap analysis is an appropriate
strategy of talent management. Moreover the remaining think that identify company
objective and identify HR priorities is an effective strategy that respective organisation can
use for managing talent.
Q7) What are the different strategies adopt by TESCO to resolve the
issues of talent management in an organisation?
Frequency
a) By providing training and development session 10
b) Adoption of leadership style 7
c) Allow employees to participate in decision-making 6
d) By using of motivational techniques 7
16

Interpretation: By analysing the given graph, it is interpreted that out of total 30
participants, 33.3% said that providing training and development session help company to
resolve issues of talent management. The other participants thinks that adoption of
leadership style and allow staff members to take decision will assist in managing issue.
The remaining 23.3% respondents perceive that the company can make use of motivational
techniques in order to resolve talent management issues.
Q8) According to you, is talent management strategies help in retaining
staff members of organisation?
Frequency
a) Yes 20
b) No 10
17

Interpretation: From the above graph, it is analysed that out of 30 respondents 66.6%
participants said that talent management strategies assist in retaining employees of the company
whereas 33.3% state that such strategies did not help in retaining employees for longer time
period.
Q10) As per your view point, is providing training and development
session help in enhancing skills and capabilites of employees?
Frequency
a) Yes 18
b) No 12
18
20
10
a) Yes
b) No

Interpretation: The above graph state that 60% participants from the total 30 respondents
assumes that providing training & development session assist in enhancing skills of employees
whereas 40% respondents is not agree with the point.
Q11) What are the recruitment methods used by company to gain talent
at workpalce?
Frequency
a) External recruitment 22
B) Internal recruitment 8
19
18
12
a) Yes
b) No

Interpretation: It is interpreted from the above graph that 73.3% participants said that
external recruitment method assist in gaining talent an workplace. In addition to this, 27.7%
respondents from the total 30 participants said that internal recruitment method help in gaining
talent within an organisation.
Q12) According to you, is providing training and development session help
TESCO to retain employees of organisation?
Frequen
cy
a) Yes 18
b) No 12
20
22
8
a) Yes
b) No
18
12
a) Yes
b) No

Interpretation: From the above graph, it is interpreted that providing training and
development session assist in retaining staff members for longer time, which is said by 18
participants out of total 30 respondents. The remaining 12 participants is not agree with the
point.
Q13) According to you, which recruitment methods is effective for the
company to acquire and gain talent at workplace?
Frequency
a) Internal recruitment methodos 13
b) External recruitment methods 17
Interpretation: By analysing the above graph, it is analysed that external recruitment
methods is more effective in comparison to the internal recruitment methods and is said by 17
respondents out of total 30 participants.
21
13
17
a) Internal recruitment
methodos
b) External recruitment
methods

Q13) As per your view point, what are the benefits gained by company due to
staff retention in an organisation?
Frequen
cy
a) Incresae in performance 10
b) Cost saving 10
c) Enhancement of brand image 10
Interpretation: The above graph state that out of total 30 respondents, 10 participants
said that there is increase in performance when the company focus on retaining staff members. In
addition to this, cost saving and enhancement of brand image is improve due to focus on
retaining staff members and is retain by 10 respondents respectively.
22
10
10
10
a) Incresae in performance
b) Cost saving
c) Enhancement of brand
image

P6 Recommendations on basis of result of data analysis and findings to draw valid and reliable
conclusion
The overall report has been suggested that talent management is significant practice of
human resource that is advantageous for TESCO to enhance productivity as well as performance
level. Some of the recommendations is give below to higher authorities of TESCO for
overcoming with the challenges faced due to implementation of talent management:
 For dealing with the challenges, it is suggested to TESCO to provide training session to
staff members as it help in enhancing their skills and competencies which support
company to attain objectives timely and effectively (Danwitz, 2018).
 In addition to this, its leaders can make use of various motivational theory that is
beneficial in order to encourage employees due to which they work with full potential
and retain for longer time period at workplace.
 For improving market performance, it is recommended to TESCO to take feedback from
customers so that improvements can take place that help in customer satisfaction,
retention, and impact positively on its brand image as well as market performance
(Boyle, 2017).
M3 Evaluate selection of tools as well as techniques for accuracy & authenticity to justify
recommendations
In order to justify recommendations, an appropriate tools and technique is primary data
collection as it help respective organisation to gain original information direct from the users that
impact positively on its performance and productivity.
TASK 4
P7 Reflection of the overall project to meet developed objectives as well as own learning &
performance
At the time of implementing all the activities and tasks assigned to me in the research
project, I used my skills, knowledge as well as competencies so that I can complete the task in a
proper and timely manner. With the help of my effective communication skills, I am able to
collect information from respondents that assist me to develop reliable and relevant conclusion. I
interact with many people who belong from different backgrounds and culture that assist me to
23

enhance my knowledge. Using of Gantt chart and Work breakdown structure in this project assist
me to divide the whole task in an easier way and also schedule each and every activity that assist
in completion of investigation before deadline. Moreover, this present research help me to gain
knowledge about the concept of talent management and its role in raising productivity and
performance of an organisation. By conducting this research, I make improvements in my
research, technical and problem-solving skills that leads to personal and professional growth as
well as development. I also improve my time management skills by making use of tools such as
Gantt chart. In order to collect information about the set aims and objectives, I have used both
primary and secondary sources, this help me to improve my research skills, communication and
interaction skills and technical skills as well. In the present investigation, there are different
research tools and methods is used by me which helped me to attain valid and positive outcomes
in a timely and proper manner.
M4 Evaluation the value of project management procedure to meet research objectives
Project management process is basically a set of activities that involve data collection
method, research methodology, project management plan, Gantt chart that help in gaining
information and implementing activities as per the schedules due to which research objectives
are attained on time period.
D2 Critically evaluate & reflect on project results, the decision-making procedures or
developments of the initial project management plan to support recommendations and
learning of project
From the above study, it is evaluated that talent management practice help a business entity
to enhance its performance and retain its employees for longer time period (Islam, 2019). In
addition to this, project management plan assist researcher to make optimum utilisation of given
resources that leads to development of valid and reliable outcomes.
It is determine that Aldi has an effective talent strategies as it has high talented and skilled
employees who perform all the activities in an effective manner. In addition to this, such talent
management strategies assist business entity to retain its employees for longer time period. In
order to acquire talent at workplace, TESCO can take it as a Benchamark as it help them to hiore
talent at workplace and enhance its produtivity and profitability in an appropriate manner
24

CONCLUSION
From the above discussion, it has been concluded that managing talent help an organisation
to enhance the productivity as well as performance of an organisation in an effective manner. In
addition to this, project management plan help researcher to attain positive and reliable outcome
as well. It is analysed that there are many challenges faced by company in managing talent and
these are increasing employee turnover rate, decline in motivation, raise in absenteeism , reduce
in profitability and so on. In order to overcome such issues, there are various ways used by an
organisation such as providing training and development session, adoption of leadership style,
motivational techniques and many more.
25

REFERENCES
Books & Journal
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Rowden, M., 2017. The Art of Identity: Creating and Managing a Successful Corporate Identity:
Creating and Managing a Successful Corporate Identity. Routledge.
Halibozek, E. and Kovacich, G.L., 2017. The manager's handbook for corporate security:
establishing and managing a successful assets protection program. Butterworth-
Heinemann.
Bell, J. and Harrison, B.T. eds., 2018. Vision and values in managing education: Successful
leadership principles and practice. Routledge.
Martinsuo, M. and Hoverfält, P., 2018. Change program management: Toward a capability for
managing value-oriented, integrated multi-project change in its context. International
Journal of Project Management, 36(1), pp.134-146.
Farmer, L.S., 2017. Managing the Successful School Library: Strategic Planning and Reflective
Practice. American Library Association.
von Danwitz, S., 2018. Managing inter-firm projects: A systematic review and directions for
future research. International Journal of Project Management, 36(3), pp.525-541.
Boyle, G., 2017. Design project management. Routledge.
Islam, R., 2019. Managing outsourcing and shared services projects in accounting and finance
sector (Doctoral dissertation, University of Salford).
Martinelli, R.J., Waddell, J.M. and Rahschulte, T.J., 2017. Projects without boundaries:
Successfully leading teams and managing projects in a virtual world. John Wiley &
Sons.
Janssens, J., 2019. Managing and Shaping Change in International Projects. In Managerial
Competencies for Multinational Businesses (pp. 150-173). IGI Global.
26

27

Project Logbook
Name and
ID
Project
Title:
Managing Successful Business Project
WEEK 1 (from… to …)
Your progress
What have you completed?
Did you fulfill task requirements?
Are you on track and with the set deadlines?
Did you need to make any changes to your project management plan?
Gantt chart, Research ,methodolog
Yes
Yes
No
Risks and issues
Did you identify risks/issues with a lack of skills required for
undertaking research/tasks?
Did you identify any additional risks/issues that have an impact on the
project management plan?
What barriers did you face?
How did you overcome them?
Collecting of information, lack of
reliable and valid sources.
No
Time consuming process
completed activities on deadline.
New ideas and change of project direction
Are you considering to change your project direction? If yes, provide
details.
No
What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with tasks/problems?
Did I find it useful to complete the tasks?
How well have I performed? What did I contribute?
Motivated
Yes
I performed well as I have put my
management and research skills in

What can I improve on next week?
How might this learning apply in the future?
contributed my time on this projec
It will improve my critical thinking
g skills.
Tasks planned for next week
Which tasks are priority?
Have you set aside sufficient time for completion?
Research methodology
yes
Project plan status to date
Behind On time Ahead On time
Comments from tutor (To be addressed by student)
Comments: The project is on time and has been viewed with proper
considerations. Approved.
Name: XYZ
Date: 11-12-2020