Managing Accommodation Services

Managing
accommodation
services

Table of content
 Introduction
 Role of grading, classification system
 Functions of front office
 Conclusion
 References

INTRODUCTION
Accommodation services is related with making plans and strategies for
satisfying the unlimited need and preferences of the customers.
Management of the accommodation services is very much essential of
the organisations in hospitality industry. As with the help of this
overall satisfaction level of the customers and visitors can be
increased. The competition level in Hospitality industry is very high,
so it becomes essential for organisations to make appropriate plans for
sustaining in the market for longer period of time(Abbott and Lewry,
2010).

Role of grading and classification
system
The need and preferences of every visitor and guest is very much
different from one another. For example- if the online review of
Travelogue is positive on Trip advisor than large number of
customers can be attracted. While on the other hand if the reviews is
negative than visitors would not even like to enter the lobby of
Travelogue. Benchmarks related to grading, classification and online
review of hotel is discussed below-