This report is on "accommodation services management". The project reports intercontinental hotel group is taken. This is one of the largest hospitality entity and their headquarter is in the UK. They have 500 hotels in other countries. As well as in the project report roles and responsibilities of the front office and different kinds of accommodation services are described. This report explains the organisation of front office functions within a variety of accommodation services and the key roles within the front office department. The key roles found within the housekeeping department.