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[PDF] Managing Accommodation Services : Assignment

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Added on  2021-01-03

[PDF] Managing Accommodation Services : Assignment

   Added on 2021-01-03

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ManagingAccommodationServices
[PDF] Managing Accommodation Services : Assignment_1
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK...............................................................................................................................................1Scale and scope of the accommodation services sector..............................................................1Different forms of ownerships....................................................................................................1Role of grading, classification system and online reviews in booking accommodation by thepotential guests............................................................................................................................4Functions and operations of front office departments in Hotel industry....................................5Different role of front office in Intercontinental hotel................................................................5PART B............................................................................................................................................7Key roles of housekeeping department in the hotel industry......................................................7Importance of forecasting linen stocks in the hotel....................................................................7Interrelationships between housekeeping and other departments of quality provision for guests.....................................................................................................................................................8Examination of importance of scheduled maintenance and repair works to minimise theinterruption to guests...................................................................................................................9Importance of security within a specific hospitality organisation..............................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................12
[PDF] Managing Accommodation Services : Assignment_2
INTRODUCTIONAccommodation services refers to range of services provided by an organisation to itsstaff members as to satisfy their basic needs such as Lodging, foods, conveyance, etc. a propermanagement of all the accommodation services provided by a business is important to make thecompany cost effective along with providing best services to its workers. Intercontinental Hotelis one of the largest hotel of UK placed in England which was established in 1974. The studywill include a brief description about scale and size of accommodation services of a hospitalityindustry and various type of ownership along with their advantages and disadvantages. It willalso provide a discussion about role of grading and online reviews over decision making. Thestudy also shows operations of front office within the organisation along with mission andobjective of the business. The assignment also provides information about contribution ofhousekeeping department in providing accommodation services and importance of predictingline stock and guest supplies in ensuring sufficient supply as to meet the demand. Further, thestudy also describes importance of interrelationships between housekeeping and otherdepartments and scheduling maintenance of repair work in minimising the disturbance to guestalong with importance of security check in the hospitality industry. PART AScale and scope of the accommodation services sectorCovered in PPTNumber of hotel in London on the basis of number of roomsNumber of hotel in London on the basis of number of rooms15 star hotels4 star hotels3 star hotels020040060080010001200140016001800
[PDF] Managing Accommodation Services : Assignment_3
Different forms of ownershipsCovered in PPTRole of grading, classification system and online reviews in booking accommodation by thepotential guestsCovered in PPTFunctions and operations of front office departments in Hotel industryCovered in PPTDifferent role of front office in Intercontinental hotelCovered in PPTRole of front office department in enhancing guest satisfaction and gaining positive reviewsof customers.Covered in PPTPART BKey roles of housekeeping department in the hotel industryIn the Intercontinental hotel, the housekeeping department plays the following role in thehotel in order to provide effective services to the customers:Meeting all the requirements of each guest.Make themselves available for the guests whenever they are in need.Changing sheets of bed on daily basis.Providing safeguard to all guests (Noe, 2017).2
[PDF] Managing Accommodation Services : Assignment_4

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