Managing Accommodation Services

Managing
Accommodation Services

TABLE OF CONENTS
 INTRODUCTION
 DIFFERENT TYPES OF ACCOMMODATION PROVIDERS
 SERVICED AND NON-SERVICED BUSINESSES
 BUSINESS PURPOSES, OBJECTIVES AND SUPPLY OF PRODUCTS AND SERVICES
 OWNERSHIP AND AFFILIATION
 FRONT OFFICE OPERATIONAL STRUCTURE
 SKILLS AND COMPETENCIES REQUIRED
 CONCLUSION
 REFERENCES

INTRODUCTION
 Octopus Investments Limited operates as an investment firm. The Company invests in
finance, renewable energy, and healthcare sectors.
 Octopus Investments serves customers in the United Kingdom.
 Being an consultant at Octopus Investment Limited, a detailed analysis is carried out
about UK accommodation industry.

INTRODUCTION TO HOSPITALITY
INDUSTRY
 Hospitality industry is a part of service industry that includes lodging, food, events and
tourism service etc.
 The main goal of hospitality industry is to provide customer satisfaction and specific
experience for them.
 Accommodation is one of the sector within hospitality industry which includes hotels,
motels, hostels, resorts, serviced apartments etc.
 The hospitality industry in UK has seen a unprecedented growth which may be because of
increase in foreign investments.

CONTRIBUTION OF ACCOMMODATION
SECTOR TO THE INDUSTRY AS A WHOLE
 Accommodation in define as providing room or space for staying facility.
 Accommodation is the type of the services in the hospitality industry in which looks at
providing room facility to the consumer in the market.
 This sector used to contribute very positively toward hospitality industry of the UK.
 In 2018, turnover of approximately £40b, 730,258 hotel rooms, revenues of hotel
businesses totaled around £19 billion and contributed £218b to UK economy.

DIFFERENT TYPES OF ACCOMMODATION
PROVIDERS
There are many types of accommodation providers in hospitality industry which are stated below.
 Hotels: It is best for tourism companies providing mid-range to high-end services. It is largest of all accommodation
types. It provides wide range of services.
 Bed and Breakfast (B&B): It is suitable for authentic tours with small group. It is a private home where guests can be
accommodated and breakfast is included in the price.
 Airbnb: It is an alternative tour that provides real experience of living. It is an online marketplace for arranging all the
accommodation services. It mainly runs on the basis of ratings.
 Hostels: It is best fit for budget travellers in which private and shared bedrooms are provided. Meals might be available
with additional charges.