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Managing Accommodation Services

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Added on  2023-01-13

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This report discusses the roles and importance of the housekeeping department in providing better accommodation services. It covers topics such as forecasting linen stock, interrelationships between housekeeping and other key departments, communication between housekeeping and facilities department, scheduling maintenance, and security role maintenance. The report is based on The Landmark London, a five-star hotel in London.

Managing Accommodation Services

   Added on 2023-01-13

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Managing Accommodation Services
Managing Accommodation Services_1
Table of Contents
INTRODUCTION...........................................................................................................................1
PART A...........................................................................................................................................1
Covered in PPT...........................................................................................................................1
PART B............................................................................................................................................1
Roles found within housekeeping department............................................................................1
Importance of forecasting linen stock.........................................................................................1
Importance of interrelationships between housekeeping and other key departments.................2
Importance of communication between the housekeeping and facilities department.................3
Importance of scheduling maintenance.......................................................................................3
Importance of security role maintenance plays within the accommodation services.................3
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................5
Managing Accommodation Services_2
INTRODUCTION
Accommodation management in service under which establishments provides the
accommodation in a proper manner. This explains that hospitality industry requires to set the
standards for maintenance and cleanliness effectively. This is an important factor of hospitality
industry that gives serviced which assure about the convenience and comfort of people. Present
report is based on The Landmark London. It is five star hotel in London and opened through
Great Central Railway in year 1993. In present report will be discuss about the kind of the
accommodation services in hospitality industry (Killaspy and et. al., 2016). Contribution
regarding Housekeeping department to give the better accommodation services will be discussed
here.
PART A
Covered in PPT
PART B
Roles found within housekeeping department
Key role of housekeeping in The Landmark London hotel is for cleanliness, upkeep of
rooms, surroundings and maintenance. This department is responsible in attaining better
effectiveness as to assure convenience and comfort of the guests. In The Landmark London
hotel, housekeeping function take care about the hygiene and also cleanliness in the rooms in
public spaces. The important role of housekeeping department is to clean the rooms of guests
while they are in or out. It stocks up the hospitality carts with fresh lines, toiletries, cleaning
supplies to set out assigned floors (Temple and et. al., 2016).
Importance of forecasting linen stock
In the competitive world, hospitality sector is mainly characterised through accelerating
the supplies of room and high margin. In the sector, The Landmark London hotel can excel
through providing the desiring performance and outcomes, yet enhancing competition that makes
this necessary for the revenue managers to bring put the change for design the optimum
strategies. It is essential that hotel management of The Landmark London hotel should forecasts
the linen stock and other requirements of guests to drive sales, increase customer service,
operational efficiency and enhance profit. In regards to this, necessary guests supplies within
Managing Accommodation Services_3

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