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MANAGING ACCOMMODATION SERVICES INTRODUCTION 1 LO 1 1 P1

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Added on  2020-10-05

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Discussing the key role within the front office department for hotel Hilton |10 LO311 P.6 Reviewing the key roles founded within the housekeeping department in Hilton11 P7 the importance of forecasting the linen stock and other guest supplies to ensure adequate supply to meet the demand 12 P8 importance of interrelationship between the housekeeping and various other key departments in organisation to provide quality provision and services.12 LO413 P9 importance of scheduling maintenance or repair work to minimise the disruption to the guests 13

MANAGING ACCOMMODATION SERVICES INTRODUCTION 1 LO 1 1 P1

   Added on 2020-10-05

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MANAGING ACCOMMODATION SERVICES INTRODUCTION 1 LO 1 1 P1_1
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1. Identifying the scale and size of accommodation services within hospitality industry........1P.2 Explaining different forms of ownership available to accommodation services..................5P.3 Discussing the role that grading, classification systems and online review sites play whenpotential guests look for book accommodation..........................................................................6LO2..................................................................................................................................................9P4. Explaining the organisation of front office functions within a variety of accommodationservices........................................................................................................................................9P5. Discussing the key role within the front office department for hotel Hilton......................10LO3................................................................................................................................................11P.6 Reviewing the key roles founded within the housekeeping department in Hilton.............11P7 the importance of forecasting the linen stock and other guest supplies to ensure adequatesupply to meet the demand........................................................................................................12P8 importance of interrelationship between the housekeeping and various other keydepartments in organisation to provide quality provision and services....................................12LO4................................................................................................................................................13P9 importance of scheduling maintenance or repair work to minimise the disruption to theguests.........................................................................................................................................13P10 importance of security with organisation...........................................................................14CONCLUSION..............................................................................................................................14REFERENCES..............................................................................................................................15
MANAGING ACCOMMODATION SERVICES INTRODUCTION 1 LO 1 1 P1_2
MANAGING ACCOMMODATION SERVICES INTRODUCTION 1 LO 1 1 P1_3
INTRODUCTIONHotel accommodation services are mainly referred to as integral part for any organisationbecause through entity reflects its effective services against customers. Thus, this report willarticulate scale and size of accommodation services in hospitality industry with its differentforms of ownership. Further, discussion will be developed on role that grading, classificationsystems and online review sites play when any guest book for the accommodation. Other thanthis, discussion will develop on the key roles within front office department for hotel Hilton.Moreover, this report will also articulate the key roles which is found within housekeepingdepartments and the importance of forecasting lines stock and other guest supplies for ensuringadequate supply to meet demand. Chosen organisation in this file is hotel Hilton which is aglobal brand and mainly deals in full service hotel and resort.LO 1P1. Identifying the scale and size of accommodation services within hospitality industryNumber of room occupancy by month 2018:Number of hotelQuantity (2018)Jan65.00%Feb74.00%Mar75.00%April77.00%may79.00%June82.00%July86.00%August83.00%Sep84.00%Oct83.00%Nov79.00%Dec72.00% (England Occupancy Survey, 2019).1
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