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Key roles in housekeeping department

This assignment is for Unit 7: Managing Accommodation Services in the HND in Hospitality Management program. It provides an overview of the accommodation sector in the tourist industry and explores the different forms of ownership and classification systems. The assignment also covers the functions of the front office, housekeeping management, and the facilities and security functions of accommodation services.

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Added on  2021-01-01

Key roles in housekeeping department

This assignment is for Unit 7: Managing Accommodation Services in the HND in Hospitality Management program. It provides an overview of the accommodation sector in the tourist industry and explores the different forms of ownership and classification systems. The assignment also covers the functions of the front office, housekeeping management, and the facilities and security functions of accommodation services.

   Added on 2021-01-01

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Key roles in housekeeping department_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 3............................................................................................................................................1P6 Key roles in housekeeping department.............................................................................1P7 Importance of forecasting linen stock and guest supplies to meet demand......................2P8 Importance of interrelationship between housekeeping and other departments to providequality services.......................................................................................................................2TASK 4............................................................................................................................................3P9 Importance of scheduling maintenance work to minimise disruption..............................3P10 Importance of security in Hotel.......................................................................................3CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................1
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INTRODUCTIONHospitality industry refers to different organisation such as Hotel, Restaurants, Pub, Disc,accommodation, etc. Hotel industry is the sector which gives great influence in economy of UK.With proper managing operations good quality product and services are available to consumersand possibilities of duplication of error is less and cost can be maintained. In this report,individual is working in Hotel Crown from past seven years, so book is prepared in order toprovide information about accommodation sector of UK. In this report there is discussion aboutcontribution of housekeeping department in providing good services to consumers, role ofdifferent facilities and security which plays in accommodation sector.TASK 3P6 Key roles in housekeeping departmentHouse keeping department is in every kind of hotel i.e. small, medium, large because thisplays important and crucial role in making good environment and cleaning of organisation. InHotel Crown Plaza, there are different departments which work under house keeping department.These are discussed as under-Executive level- This is the department which leads house keeping department. Hencethey are responsible for creating cooperation among these various functions of this department.In case of any new technique, they are liable to create awareness among functions of association.Guest-room cleaning- There are many guest which check in and out for differentdurations, hence cleaning department has to clean room within 20- 30 minutes which issignificant for other consumers coming to stay in room (McLoughlin, 2013). In this department,there are some personnel who picks linen bags, refill housekeeping cart, etc. Public area cleaning- cleanliness is responsibility of housekeeping department. There isrequirement to clean public area such as dinning area, restaurant, lobbies, front office areas, etc.are cleaned by house keeping department. Laundry- There are many consumers who avail services from Hotel Crown Plaza, thenthey use cloth stuff such as towel, bedsheets, blanket, etc. then they are washed so next consumergets best service. This is responsibility off house keeping department to wash and clean linen. Incase of tearing of cloth, then those must be replace.1
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