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Managing Accommodation Services Assignment - (Marriott hotel)

   

Added on  2021-01-02

16 Pages4360 Words212 Views
Healthcare and Research
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MANAGINGACCOMMODATIONSERVICES
Managing Accommodation Services Assignment - (Marriott hotel)_1

Table of ContentsINTRODUCTION................................................................................................................................3PART 1(LO 1 and LO 2)......................................................................................................................3The scale and size of accommodation service sector...........................................................................3Different forms of ownership applicable to accommodation services ............................................4Grading and classification system ..................................................................................................6The function of front office department and type of services covered under this department........7Different roles found in this department .........................................................................................7PART 2 (LO 3 & LO 4)........................................................................................................................8Key roles found within house keeping department ........................................................................8Importance of forecasting linen stock .............................................................................................9Interrelationship between house keeping and other department in respect to quality provision for guests...............................................................................................................................................9Importance of scheduling maintenance or repair work to minimise disruption to guests.............10Importance of security in Marriott hotel........................................................................................11CONCLUSION...................................................................................................................................11REFERENCES...................................................................................................................................12
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INTRODUCTIONAccommodation services are those which are provided in order to satisfy the needs of tourists it includes services such as lodging etc. Accommodation is a broad sector in hospitality industry. This assignment will include the Marriott hotel which is providing various services relating to lodging, food, etc in UK. The hotel is having revenue generation of $22.894 billion in 2017. In this study the task will cover information about scale and scope of accommodation servicesector. Moreover, it will explain the different form of ownership applicable to accommodation services and their advantages and disadvantage. Furthermore, this study will include different grading and classification system. Also, it will include the functions of from office department and different services provided by this department. In addition to this, it will giver understanding about the different roles found in this department. PART 1(LO 1 and LO 2)The scale and size of accommodation service sectorAccommodation service sector provide the customers with the various services that consist of lodging and food facilities. The size of accommodations services sector is based on the rooms provided by the service provider. Marriott is a large hotel having more than 600 rooms. It means it is a largest hotel providing its services in UK. Marriott is operating in different location around the globe and is having many hotel around various locations (Dassah and et.al., 2018). Accommodation service sector is growing rapidly due to increase ion the size and scale of this sector there are different kinds of hotels such as 1 star, two, three, four and five which help in attracting more customers towards the hotel. The scale of operation of accommodation services sector are limitless. This sector is providing various facilities to customers which has increased theirmarket share and are gaining more profit than the other industries.Particular Hotels in year 2015 in UKOne star hotel 9Two star hotel542Three star hotel1,697Four star hotel771Five star hotel92
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Particulars Hotels in London (2015)One star hotel 300Two star hotel475Three star hotel4022Four star hotel1634Five star hotel157Particulars Number of hotels in different areas of UKEngland 2325Scotland278Wales165Northern Ireland 2705001000150020002500300035004000450030047540221634157Hotels in London (2015)Unnamed Series 20200400600800100012001400160018009542169777192Hotels in year 2015 in UK
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