Managing Accommodation Services

Managing accommodation services

Table of contents
 Introduction
 Scale of accommodations
 Forms of ownership
 Role of grading and classification systems
 Functions of front office department
 Roles in front office department
 Conclusion
 References

Identification of scale of accommodations
 Accommodation services are provided in the hotels in different forms according to the
budget of the client. The various types of hotels are as follows-
 Budget hotels- In these hotels, services are provided at a limited scale to the clients.
Services of basic quality are provided here to the clients.
 Mid-range hotels- In these hotels, services are provided at a mid-range scale to the
clients.
 Luxury hotels- In these hotels, premium services are provided to the guests. These
hotels charge a lot for their services and the luxury is visible in their services.

Continued...
 Facilities provided by hotels-
 Restaurants- Budget, Mid-range and luxury hotels provide the service of restaurants to
their in guests.
 Bars- Mid-range and luxury hotels provide the service of bars to their clients.
 Valet- This service is provided mainly in luxury hotels.
 Concierge- This service is provided mostly in luxury hotels.
 Private dining- This service is provided mostly in mid-range and luxury hotels.
 Banqueting- This service is provided in all the categories of hotels such as budget,
mid-range and luxury.
 Spas- This service is provided in mid-range and luxury hotels.