Managing Accommodation Services

MANAGING
ACCOMMODATION
SERVICES

TABLE OF CONTENT
• Introduction
• Introduction of hospitability industry
• Different types of accommodation services
• Different forms of ownership allocation to accommodation services
• Grading classification systems

• Role played by online review sites
• Functions of front office
• Key roles of front office department
• Conclusion
• Refernces
TABLE OF CONTENT

In hospitality industry, accommodation services play essential role where hospitality organization need to
manage these services and make sure that guest will satisfied with the services. Accommodation is all about to
provide stay facility to the people and they will charge for it. In hospitality sector, hotels will provide room
services as per their requirements or needs. This presentation based on Hilton Hotel which is UL based
hospitality sector company and it was founded in 1919 by Conrad Hilton. This presentation includes various
topics such as overview of hospitality sector, types of accommodation services, forms of ownership and
discuss role of grading and classification system at the time of attracting potential guest. In addition, it
includes role of online review sites, functions of front office and role of this department in order to meet
organizational objectives.
INTRODUCTION