Managing Accommodation Services in Hilton Hotel

Managing Accommodation
services (Unit 7)- Hilton
Hotel

TABLE OF CONTENT
 INTRODUCTION
 Scale and Size of accommodation services within hospitality industry
 Different forms of ownership in accommodation services
 Role of classification, grading and online guest review sites in influencing potential
guest to look and book hotel
 Front office department function within accommodation services
 Key roles within front office department
 CONCLUSION
 REFERENCES

Hilton Hotel
 Hilton hotel is global organization operating its function across nation to provide
qualitative services to large number of customers.
 It was founded by Conrad Hilton in 1919 and 586 hotels are located across worldwide
in order to satisfaction of needs of customers.
 It is an hotel that provide accommodation to people to spend their leisure time and
money in an effective manner.
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INTRODUCTION
 Managing accommodation services refers to management of services related to food,
lodging and convenience in order to satisfy needs of people by effectively utilizing
their time and money.
 It is largest sector in hospitality industry that is growing at a fast with offering lot of
opportunity to many students in dynamic and diverse sector.
 Therefore, it is one of the most crucial part of hospitality industry and helps in
providing number opportunity to individual.
 This report covers analysis of Hotel Hilton that was established on 31 May, 1919 by
Conrad Hilton and it has 586 hotels located worldwide

Contribution of accommodation
sector to the industry as a whole
 Accommodation refers to place where people can easily spend their time away
from their home where all basis facilities are provide for comfort of guest.
 Hotel accommodation contribute 17.4% billion pounds in the economic of UK as
per 2015 as compared to other accommodation. It helps in increasing total GDP
of country and helps in economic development of UK.
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Scale and Size of accommodation services
within hospitality industry
 There are various kinds of accommodation services that are available in
hospitality industry that provide different level of facilities and experience to
customers. Such as Hostels, Guesthouse and Apartment are some of the
accommodation facilities where people can effectively utilize their time and
money. Therefore, types of accommodation are explained below:
 Hostels: It is one of the cheapest accommodations that offer shared room
facilities with bunks bed, even amenities are also shared between people. It is
best places for meeting of new people because it provides user friendly
environment. Therefore, attract large number of youngsters to spend their time
in such hotels for travelling or studying.