Managing Accommodation Services (Part-1)

Managing
Accommodation Services (Part-1)

Cover Content
 Introduction
 Scale and Size of accommodation service
 Different form of ownership available to accommodation service
 Role of different systems when guest look for accommodation service
 Organization of front office with accommodation services
 Role of front office department
 Conclusion
 References

Introduction
Accommodation is procedure for selecting appropriate building at good location,
establishment of various departments and sections and arranging resources in effective
way. These are one of the most important part in hospitality sector, as they provide
services which increases the convenience and comfort of the customer. The present
report is about Hyatt Hotels, which is American hospitality organization founded in 1957
that manages and franchises resorts, vacation properties and luxury hotels. The report
covers various size and scope of sector along with various kinds of ownership.

Scale and size of the accommodation services within
hospitality industry
 The UK has named as one of the best countries for investment in the hotel industry, and
helps to provide good services to consumers (UK Hotel Market Statistics, 2018). In
UK, hotel organisations which gives more occupation to people, make improvement in
living of standard.

Hotels classified based on ratings:
 There are about 649 hotels in UK, and they are continuously growing and
developing in seventh consecutive year.
UK Hotels CAGR
2012 2013 2014 201
5
2016
Occupancy 74.4 76.5 77.6 78.4 77.8
Year-on-year growth (%) 2.80% 1.40% 1.00
%
-0.80% 1.1
AARR 89.22 88.8 91.55 95.8 97.28
Year-on-year growth (%) -0.50% 3.10% 4.60
%
1.50% 2.2
Rooms Yield 66.4 67.96 71.03 75.0
8
75.64
Year-on-year growth (%) 2.30% 4.50% 5.70
%
0.70% 3.3

Summary performance of
London Hotels for the year 2012-
2016.London Hotels CAGR %(2012-
2016)
2012 2013 2014 2015 2016
Occupancy 81.4 82.8 82.6 82.8 81.6 0.1
Year-on-year growth (%) 1.80% -0.20% 0.20% -1.40%
AARR 89.22 88.8 91.55 149.7 151.45 0.5
Year-on-year growth (%) -0.80% 0.90% 0.90% 1.10%
Rooms Yield 120.65 121.75 122.61 124 123.58
Year-on-year growth (%) 0.90% 0.70% 1.10% -0.30%