Managing Accommodation Services

Managing Accommodation Services

Table of content
 Introduction
 Scale and size of accommodation
 Forms of ownership
 Roles of grading and classification
 Online review site
 Front office function
 Key roles of front office
 References

Introduction
Accommodation services is going rapidly
and constantly trying to provide better
service to consumer. There are different
product and service such as breakfast, bed,
lodging as well as catering facilities. The
current report is done on The Ritz hotel
London which is an 5 star hotel which is
located in Piccadilly in London

Contribution of accommodation sector to the industry
as a whole
 Accommodation services is one of the largest growing sector in the industry which tend to
provide better services to expand business.
 Size and scale of hospitality industry are defined on the basis of star rating which describe
about the quality of service or luxury provided by hotel.
 In 2018, turnover of approximately £40b, 730,258 hotel rooms, revenues of hotel
businesses totalled around £19 billion and contributed £218b to UK economy