1MANAGING ACROSS BORDERS Executive Summary Thereporthasbeenabletoidentifyandinvestigateroles ofcorporatesocial responsibility in society along with the companies. It can be seen that there are different pros and cons of the incorporating CSR practices in the companies which can affect the growth of the company negatively and it can affect the brand image of the companies. However, it has been seen that there are different aspects of the implementation of the CSR which is inclusive of the positive brand image and managing reputation of the firm which will be attracting customers for selecting the respective brand in comparison top the other brands present in the market.
2MANAGING ACROSS BORDERS Table of Contents Introduction...................................................................................................................3 Overview on Corporate Social Responsibility..............................................................3 RoleofCorporateSocialResponsibilityinPresentScenarioofBusiness Environment..................................................................................................................3 Pros and Cons of Implementing CSR Practices in Business and Society...................4 Pros...........................................................................................................................4 Cons..........................................................................................................................5 Conclusion....................................................................................................................6 References...................................................................................................................7
3MANAGING ACROSS BORDERS Introduction In the present scenario of business environment, CSR is one of the common aspects which should be used by organizations suitably and meet the requirements. The analysis is required to be done in such a manner which can be efficient in discussing the different merits and demerits of the CSR from business perspective. The CSR is one of the self-regulating business models which will be allowing the companytobesociallyaccountableinnaturealongwithforthedifferent stakeholders of the organization. Overview on Corporate Social Responsibility As commented byYakovleva (2017), the corporate social responsibility refers to the diverse kinds of strategies which are being adapted by the different firms for conductingthebusiness-relatedactivitiesinthewaywhichisprincipledand beneficial to the community for development prospects. Moreover, as opined by Wang et al. (2016), proper practicing of CSR, the company will be adding value to the different society along with the environment without any kind of compromise in theprocessofthebusiness.Inaddition,ascommentedbySchrempf-Stirling, Palazzo and Phillips (2016), every company has been able to frame the different definitions of the corporate social responsibility wherein it is considered to be the voluntary process of company, which it is being carried on for the welfare of the different employees and it helps the companies in the sustainable growth which will be successful for managing the revenues and gain competitive advantage in the market as well. RoleofCorporateSocialResponsibilityinPresentScenarioofBusiness Environment As commented bySaeidi et al. (2015), there are different crucial role of the CorporateSocialResponsibility inthepresent scenarioof the business-related environment. The different companies capitalize indifferent CSR related practices for managing risk, recruit the different employees along with boosting the brand in the eyes of investors or consumers. It will be suitable for easing the supply chains which helps them in saving money. Moreover, as opined byLins, Servaes and
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4MANAGING ACROSS BORDERS Tamayo (2017), the different companies engage themselves in the CSR related practicesasithelpstheminincreasingsalesandforthebetterfinancial performance. In addition, as opined byLiang and Renneboog (2017), the CSR has become one of the most important aspects and standard business-related practices of the time as for the different companies, the main aim is to achieve the positive influence on the society as a whole. The other aspect which is being managed by the company through incorporating the CSR related aspects is maximise the formation of the shared type of value for the different proprietors of the business, stakeholders and the shareholders. As stated byKang, Germann and Grewal (2016),Relational Theoryhas the root from the complex firm-environment type of relationships which will be caring regarding business along with society. According toJamali and Karam (2018), the corporate social responsibility emerges as matter of interaction between the two entities wherein CSR helps in developing economic values in the society which will be helpful in management the effectiveness. For instance-Googleis one such companies wherein being the top most corporations in the entire world, Google can be termed as the most suitable example which constantly works for the betterment of the entire society (Google.com 2019). There are different initiatives taken by Google CEO Sundar Pichai which includes the policy named Google Green which has been the successful aspect for them to succeed in the environment. Pros and Cons of Implementing CSR Practices in Business and Society Pros As commented byGrayson and Hodges (2017), the most advantageous as well as the merit of CSR is that the goodwill of the company increases and it has the twoothermajorbenefitswhichincludesthatinsuchscenario,thedifferent customers are willing to purchase the different products and services which has good image in competitive business environment. Moreover, in accordance toLiang and Renneboog (2017), the CSR is the aspect that is suitable in influencing the overall reputation of the company in society as trustworthy and consistent name which makes the companies best in the market.
5MANAGING ACROSS BORDERS In addition, as commented byFlammer (2015), through the incorporation of the different CSR practices in the companies and society, it will be beneficial in attracting along with retaining potential employees which will be making the company recognizable. The different millennials in the present scenario prefer to continue working with the companies wherein there is flexible work culture and it makes them feel good for working in such culture. For instance-Coca-Colais the other successful company wherein enormous taskforce of the distribution trucks subsidized to more than 3.7 million metric tons of the different greenhouse gases to world. In such scenario, Coca-Cola has taken different initiatives in the practices related to supply chain through investing in the alternatively fueled trucks which will be suitable for the growth. In such scenario, the carbon footprint has been reduced to more than 25% reduction by 2020 (Coca- Cola.com 2019). Furthermore,asopinedbyFlammer(2015),throughincorporatingthe different CSR related practices, the brand receives the new way in advertising their brand which will be suitable for good publicity. When the different companies start with the CSR related programs, it will be automatically giving the company with certain type of publicity and it will be making the products and services are aligned with the CSR activities wherein they are involved. Cons As opined by Flammer (2015), while incorporating the CSR programs, there can be deviation from the objective of profit-making aspects. While involving in the different programs related to CSR, it can be seen that the profit-making objective is declined and it affects the overall revenue generation of the firm negatively. In simpler terms, it can be seen that while the companies are utilizing the different fundstocarry out theprograms relatedtoCSR,theyarespendingmuchon expenditure which has no payback role in the profit-making. In addition, as mentioned byGrayson and Hodges (2017), while investing in CSR programs, it leads to extra costs for the company that affects the revenue of the company.Theactualincrementinthecostforcesthedifferentcompaniesin increasing the actual basic price of the product which is needed to be paid ultimately
6MANAGING ACROSS BORDERS by the customers. There are different kinds of legislations which are needed to be followed by the company that needs to be identified for the growth of the firm. Conclusion Therefore, from the overall analysis, it has been noticed that CSR plays a vital role in managing the growth of the companies suitably. It has been seen that through proper incorporation of the different CSR connected practices, it will be encouraging the development of the company and it has been successful in increasing their brand image in comparison to the other companies which are present in the business world. From the different instances and the CSR related theory which is relational theory, it can be inferred that the CSR are the best practices which needs to be followed by the different companies in the business scenario which is complex as it will be allowing them in improving their status of selling the products and services to the customers and it will be allowing the large number of customers to get attracted to the respective company in contrast to the other competitors.
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7MANAGING ACROSS BORDERS References Coca-Cola.com 2019 Coca-Cola (online) Retrieved fromhttps://www.coca-cola.com [Accessed on 24thAugust 2019] Flammer, C., 2015. Does corporate social responsibility lead to superior financial performance? A regression discontinuity approach.Management Science,61(11), pp.2549-2568. Google.com2019Google(online)Retrievedfromhttps://www.google.com [Accessed on 24thAugust 2019] Grayson, D. and Hodges, A., 2017.Corporate social opportunity!: Seven steps to make corporate social responsibility work for your business. Routledge. Jamali,D.andKaram,C.,2018.Corporatesocialresponsibilityindeveloping countriesasanemergingfieldofstudy.InternationalJournalofManagement Reviews,20(1), pp.32-61. Kang, C., Germann, F. and Grewal, R., 2016. Washing away your sins? Corporate social responsibility, corporate social irresponsibility, and firm performance.Journal of Marketing,80(2), pp.59-79. Liang,H.andRenneboog,L.,2017.Onthefoundationsofcorporatesocial responsibility.The Journal of Finance,72(2), pp.853-910. Lins,K.V.,Servaes,H.andTamayo,A.,2017.Socialcapital,trust,andfirm performance:Thevalueofcorporatesocialresponsibilityduringthefinancial crisis.The Journal of Finance,72(4), pp.1785-1824. Saeidi, S.P., Sofian, S., Saeidi, P., Saeidi, S.P. and Saaeidi, S.A., 2015. How does corporatesocialresponsibilitycontributetofirmfinancialperformance?The mediatingroleofcompetitiveadvantage,reputation,andcustomer satisfaction.Journal of business research,68(2), pp.341-350. Schrempf-Stirling, J., Palazzo, G. and Phillips, R.A., 2016. Historic corporate social responsibility.Academy of Management Review,41(4), pp.700-719.
8MANAGING ACROSS BORDERS Wang,H.,Tong,L.,Takeuchi,R.andGeorge,G.,2016.Corporatesocial responsibility:Anoverviewandnewresearchdirections:Thematicissueon corporate social responsibility. Yakovleva,N.,2017.Corporatesocialresponsibilityintheminingindustries. Routledge.