Managing and Developing People in the Hospitality Industry

Managing and Developing People in the Hospitality Industry AS-1
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Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Design job description & person specification from the range of administration positions
within hospitality industry...........................................................................................................3
Demonstrate knowledge regarding benefits and of Internal & External recruitment process.....5
Critically analyse objectives, benefits as well as stages of induction for new staffs...................5
Using proper examples analyse and discuss training delivery methods & strategies adopted in
improving training programmes for hospitality industry personnel............................................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................7
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INTRODUCTION
In hospitality sector, it is significant to manage individual person in an appropriate
manner for achieving goal & objective in timely manner. Their primary purpose is to offer
superior services to its user during particular phase of time period. In this report, the organisation
is taken named as Crowne Plaza Hotel. It is a luxurious hotel founded in the year of 1983
provides different type of services to its user for satisfying them. In this report, there is a need of
developing job description as well as person specification within hospitality sector. In addition to
this, there is also a discussion regarding benefits and drawbacks related to internal & external
process of recruitment. And also they provide description regarding objective and different level
of induction for new subordinate and different method of training within hospitality sector
(Chang and Teng, 2017).
MAIN BODY
Design job description & person specification from the range of administration positions within
hospitality industry.
In the company, it is not easy to perform different kind of function in an appropriate
manner without taking help of HR manager. It is important to recruit for providing training to
individual person during particular phase of time period. In this process, the HR professional of
Crowne plaza hotel focuses on design job specification in order to recruit candidates to execute
task and activities of organisation in an appropriate manner. In addition to this, there are various
policies that assist in accomplishing goal in timely manner. They focus on organising other
function of different department in order to achieve objective in pre-decided period of time. Job
description is considered as a description related to role that is executed by an individual person
within an organisation. Job specification signifies skill, knowledge as well as other vital elements
which are needed to execute responsibility that is given in job description. The management
team of organisation focuses on designing job description & person specification used for
recruiting vacant position available at workplace. Therefore, there are different example of job
specification & person specification in reference of administration of Crowne plaza hotel that is
given below:
Job description
Job Details
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