Managing and Running Essay - Ashtons
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Added on 2020-07-23
Managing and Running Essay - Ashtons
Added on 2020-07-23
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MANAGING AND RUNNING A SBE
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................1P1 Discuss the main considerations a small business or social enterprise needs to addresswhen planning and allocating resources to achieve business objectives. ..............................1M1 Tools and techniques in a structured and analytical way.................................................2M2 Importance of planning and allocating resources............................................................3D1 Critically analyse the application of appropriate resources to demonstrate....................4TASK 2............................................................................................................................................4P2 Explain and evaluate different processes of customer relationship management for a smallbusiness or social enterprise. .................................................................................................4P3 Explain and evaluate different processes of customer relationship management for a smallbusiness or social enterprise...................................................................................................6M3 Elements of the customer relationship management process.........................................7M4 Potential to develop transnational operations..................................................................7D2 Process of customer relationship management.................................................................8TASK 3............................................................................................................................................9P4 Produce an annual itemised monthly cash flow forecast showing fixed and variable costsset against income for a specific organisation........................................................................9P5 Explain how break- even analysis could be applied to an organisational situation........11P6 Explain how break- even analysis could be applied to an organisational situation........12M5 Quantitative and analytical techniques..........................................................................19D3 Break even analysis and cash flow statement.................................................................20TASK 4..........................................................................................................................................20P7 Discuss key legislation and regulations that have implications on small businesses or socialenterprises.............................................................................................................................20M6 Implications of key legislation and regulations in an organisation................................21D4 Regulations and legislations that impact on small business...........................................22CONCLUSION..............................................................................................................................22REFERENCES .............................................................................................................................23
INTRODUCTIONEach business enterprise provide their own contribution in economy development andgrowth. In this procedure small scale organisation's play a most important role by providingquality services to their target customers. Running in a small business organisation requireappropriate strategy and planning process for build their own market share easily. In thisprocedure, employees of small scale organisation requires to make impactful planning to achieveorganisation's goals and objectives in appropriate manner (Ali and Babiker, 2017). Theseorganisation have limited sources that requires to utilize properly to getting higher competitiveadvantages easily. Managing and running in a small business can be a important task formanagement staff of firm. This project report is based on Ashtons which is a small scaleorganisation which was founded in around 1933. This organisation provides household servicesand properties by constructing various homes in North of England. This report includes smallbusiness or social enterprise needs, different processes of customer relationship management,traditional terms to develop Small business, its benefits and drawbacks. It also includes monthlycash flow forecast method, Break- even analysis and Financial statements for firm. At last itincludes Legislation and regulations that have implications in small businesses. TASK 1P1 Discuss the main considerations a small business or social enterprise needs to addresswhen planning and allocating resources to achieve business objectives.For a business organisation, it is required to analyse organisation's need and requirementto achieve their future aims and objectives in appropriate manner. In this process manager oforganisation requires to conduct different monitoring procedure to analyse each and every termin appropriator manner. Ashtons is a small scale organisation and for them it is required toidentify their need while planning and allocating different kind of resources to achieve theirorganisation's goals properly. However, company is a very small but still engaged in developingthe society also by constructing beautiful buildings. There are different requirement oforganisation is given below as - Goals, objectives and vision- For Ashtons, it is require to identify their future goals andobjective that they want to achieve in future (Bridge and O'Neill, 2012). In this process theyrequire to analyse their working areas and number of candidate who can easily get their services1
at a specific time period. These activities help them to identify their working procedure tomaking future vision properly. For a business organisation it is require to create their futureobjectives and goals to motivate their employees toward this. Through this, management of firmcan easily create effectiveness in their organisation to achieve them properly. Financial resources – For a business organisation, it is require to collect appropriatefunds that help them to implement operational and functional activities in appropriate manner.These resources require to carry out in firm to attain their future objectives properly. Thesefinancial sources are used as a assets of firm that can be capital, funds, bank loans and othersservices that organisation can borrow from different financial institutions. Through this Ashtonscan easily implement effective activities in their business to achieve future objectives. Staff members and their skills – Management of Ashtons requires to analyse skills andworking approaches of their staff member to provide them appropriate responsibilities and tasksas well. Through this they easily provide effective services to their clients as per theirrequirement and need (Burns, 2016). For a business organisation it is require to examine theirstaff members strength that help them to grab different challenges from target market. All theseactivities would be beneficial for Ashtons to achieve their future objectives in exact manner.Apart from this, some of the major factors which needs to be consider while planning andallocating resources for an organisation is discussed as follows- Funds- Finance is a most indispensable aspect for small business and social enterprisesbecause all the activities are depend upon sufficient capital. Along with this, companycan easily attained their goals and objectives in a defined time frame by allocating all theresources. Capital is necessary for Ashstons because it helps in constructing beautifulinterior and exterior of houses by affording expensive raw materials. Workforce- Human resource are responsible for accomplishing business activities andmanaging all the operations. Thus, management of labours is also requisite for Ashtonsfor encouraging social services which is provided by selected firm. For example;designing of impressive business proposal is done by staff members only or skilledmanager. M1 Tools and techniques in a structured and analytical wayIn a business firm, it is require to analyse effectiveness of different tools and techniquesthat helps to allocate different resources in their organisation. Through this management of firm2
can easily analyse firm's productivity that helps to achieve their future objectives and goals aswell. For a analytical analysis, Ashtons can use Gantt chart and work break down activities toexamine different kind of organisational activities in a graphical representation. Through this,management of organisation can analyse different task to manage them in appropriate manner. Itcan be uses as blueprint of firm. Basically, company needs to follow suitable method forovercoming distinct issues such as; forecasting of future requirement of funds, comparison ofactual performance and project one, proper management, proper utilization of resources and soon. Along with this, distribution of work load between several employees supports in reducingthe stress level as well as aids in maximizing the productivity. However, Ashtons is really smallbusiness who is engaged in constructing qualitative buildings with the help of various moderntools and techniques. Thus, it is essential to focus on major resources for managing businessoperations in much better manner. M2 Importance of planning and allocating resourcesIn a firm it is require to allocate different resources properly that helps to achieve theirfuture objectives in appropriate manner (Chauma, 2017). These resources require to utilise inexact manner. For this management of Ashtons have to build a impactful strategy analyseworking approaches of their worker to allocate different task to them as per their working skillsand capacity. Through this they can easily provide their exact and quality services to differentclients as per their requirement and need. All these things are very beneficial that implementeffectiveness in business procedure and operational approaches as well. Some of the major benefits and factors which shows that planning is really significant forAshtons company are discussed as follows:- Planning gives proper direction and path to the employees and employer in anorganisation. Planning in advance will provide unity in direction and goals of anindividual and the organisation as whole.Advancement planning will provide coordination amongst the staff and their work. Alongwith this, it helps selected firm to clear the thought and maintains the smooth workingenvironment.With better and well executed planning the organisation can keep good control over theuse of resources like human resources, raw material, time and other resources. 3
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