Managing and Running a Small Business

Managing and
Running a small
Business

Table of Contents
INTRODUCTION......................................................................................................................3
MAIN BODY.............................................................................................................................3
TASK 1......................................................................................................................................3
P1 Discuss the main considerations a small business or social enterprise needs to address
when planning and allocating resources to achieve business objectives...............................3
TASK2.......................................................................................................................................5
P2 Explain and evaluate different processes of customer relationship management for a
small business or social enterprise.........................................................................................5
P3 Explain how a small business can develop transnationally and determine the benefits
and drawbacks........................................................................................................................6
TASK3.......................................................................................................................................7
P4 Produce an annual itemised monthly cash flow forecast showing fixed and variable
costs set against income for a specific organisation...............................................................7
P5 Explain how break-even analysis could be applied to an organisational situation...........7
P6 Interpret key financial statements for an organisation in relation to how they contribute
to the successful management of the organisation.................................................................8
TASK 4......................................................................................................................................9
P7 Discuss key legislation and regulations that have implications on small businesses or
social enterprises....................................................................................................................9
CONCLUSION........................................................................................................................10
REFERENCES.........................................................................................................................11
Books and journals...............................................................................................................11

INTRODUCTION
Motive of every organisation within a business market is to earn the profit and retain
its operation for longer period of time. In the current competitive markets, what is important
for the organisation to use its resources in an appropriate manner by which it can increase its
market share as well as retain its business for longer period of time. In the present economy,
contribution of small scale business is increasing continuously which also acting as an
important part for development of these businesses as they are based on innovative ideas and
entrepreneurship qualities(Steingold and Steingold,2019). In current report DCS group a
leading small business which is also had quarter situated in UK provide services in
supermarket. It also provide different type of goods and services within it supermarket. The
present report is based on the small scale of social enterprises needs where the planning and
allocation of resources will be determined.in the beginning of the report there is discussion
about this resources as well as customer relationship management within an organisation.in
middle of this report there is discussion about the transitional development and its drawbacks
by creation of a SWOT analysis. There is also a discussion about the annual monthly cash
flow forecast the break-even analysis of the organisation as well as the interpretation of the
some key financial statements which will identify the success of management. In last, there is
discussion about legislation and regulation that have impact on the small scale businesses
with a small conclusion.
MAIN BODY
TASK 1
P1 Discuss the main considerations a small business or social enterprise needs to address
when planning and allocating resources to achieve business objectives.
Small scale businesses are the important part of UK economy as they play a major
role in contribution towards the GDP as well as help in providing different benefits to the
economy and society. This can be said that, small scale businesses increase their contribution
by 5% from the year 2005 to 2018 in the economy of UK as well as they also build up
various resources and provide proper output to the economy for increasing its welfare as well
as achieve in the objectives(Burns, 2016). DCS group is one of them, in context of this group
it is use different type of resources which are related to capital employ raw material and many
other things in an effective manner where the HR manager of the firm will ensure that these
resources will be used in appropriate manner so that form can achieve its objectives as well as
increase its market share within the economy. Discussion about the core five elements of an
organisation or a DCS group is discussed below:
Mission, vision and target: this is very important for the organisation to clearly
identify examine and prepare its mission and objectives within the competitive environment
for gaining the advantage as well as defining the rule of each and every individual within the
organisation to achieve these missions vision and targets. Therefore, this will help the
organisation in saving its time money as well as resources by properly management of each
and every activity(Tidd and Bessant, 2018). In context of DCS group, it also has a clear

vision to access the global market and deliver a proper change within the market. The mission
of DCS group is to provide quality goods and services to the customers for satisfaction of
their needs as well as increasing the profitability within the organisation. This all make it
possible for the DCS group to know their needs and requirement which also make the
efficient use of resources in the market.
Flexibility: flexibility is important part of every business as it helps the business in
changing its policy according to the changes within a dynamic environment. The flexibility
arises when it is considered as a resource within the organisation and used in the functions of
the form for reducing the negative impact of dynamic environment. In context of DCS group,
company always prefer the flexibility within the organisation where the determine the
different phases of productivity operation as well as management of resources within the firm
to reduce the negative impacts and make their policies stronger(Brulin and Svensson, 2016).
Financialresources: financial resources are important part of the business as they
help the business in running its operation and actors and batman for other functions within
the organisation. They play the key role in determining the activity of the other sectors of
organisation. Because money is the necessary item to run the different operations as well as
manage them according to the requirements. In reference to DCS group, company have solid
financial resources with N8 wear it directly invite the investor to invest in the organisation by
the help of its financial statements(Park, 2018). Always use a financial audit of its account
which make the trust of investor within the organisation more stronger because of the
continuous at auditing by the authority liable for that. This will help organisation in
increasing the interest of investor as well as maintaining their benefit towards the
organisation in an appropriate manner where the finance related decision can be taken.
Quality and skills of human resources: human resources also actors in backbone for
the organisation because they provide different facility to the organisation where it can
perform the operations and run the organisation for longer period of time with continuous
profitability. in context of DCS group it always prefer the qualified and skilled human
resources within the organisation where it is used to provide a proper training and
management to the employees where they can increase their skills and quality. this group also
prepare a proper hiring as well as recruitment process where it select those candidate who
have effective skill in quality because it provide a effective pay. so human resources are the
important part as well as resources of the organisation which help in increasing the output of
the firm(Spence, 2016).
Control: control is also an effective resource for every organisation because it helpsin
reducing the wastage as well as improves the process of decision making within the
organisation related to different activities so that efficiency can be achieved. Is there is no
control over the business operation within the organisation then it will lose the process of
decision making as well as bring the chaos situation within the organisation(Le Roy and
Czakon, 2016).