This document discusses the importance of managing and running a small business, focusing on resource allocation, planning, customer relationship management, cash flow forecast, and key legislations and regulations. It explores the case of Verdant Leisure, a small resort and tourism company in the UK, and analyzes their enterprise plans, allocation of resources, benefits and challenges of expansion, customer relationship management process, cash flow forecast, break even analysis, and key legislations and regulations that can impact small businesses and social enterprises. The document provides insights into the subject of small business management and is relevant for courses related to business, entrepreneurship, and hospitality management.
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