Managing Burnout in the Workplace: Strategies and Recommendations

This presentation discusses the impact of burnout on healthcare professionals and provides strategies and recommendations for managing it in the workplace. It includes a health needs assessment tool, stakeholder engagement, and data collection and analysis. The presentation also covers the significance of the issue, coping mechanisms, and the effect of burnout on employees and organizations. The business case and self-reflection using Kolb's learning style are also discussed.

Burnout in
the work
place

TABLE OF CONTENT
 INTRODUCTION
 ORGANIZATIOAL BACKGROUND
 BURNOUT MANAGEMENT
 STAKEHOLDERS INVOLVED AND THEIR
ENGAGEMENT IN BURNOUT MANAGEMENT
 HEALTH NEED ASSESSMENT TOOL/MODEL
 METHODOLOGY OF DATA COLLECTION AND
ANALYSIS
 HEALTH NEED ASSESSMENT FINDINGS
 RECOMMENDATIONS PROPOSED
 BUSINESS CASE
 SELF REFLECTION USING KOLB’S LEARNING STYLE
 CONCLUSION
 REFERENCES

INTRODUCTION
In context with workplace, well-being and health, a
healthy working environment is the one in which the
workers as well as the managers can positively
collaborate to protect as well as promote the well-
being, safety as well as the well-being of every care
worker and the long term viability of healthcare
organization.

ORGANIZATIOAL BACKGROUND
 It is one of the hospital in Maldives which has most of
the services available.
 Tertiary Level government City Hospital.
 All departments function independently.
 Provide speciality services, diagnostic and preventive
care.

CONT.
 This healthcare centre was formally opened by
the president of Maldives. It plays a important
role to improve the image of the country in
international market.
 The halls and rooms of the health are named
on the basis of the some cultural and historic
places of the country.

SERVICES PROVIDED
 Nursing: IPD, NICU, ICU, ER, Isolation ward, Blood
transfusion unit, Dialysis, LIU, ANC Clinic, Flu
Clinic, RRT, Dental care unit, Opthalmology
department, Covid facility, Theatres, Chemotherapy
unit, CSSD.
 Doctors: Internal medicine, General consultation,
Opthalmology, Anesthesiology, Dentistry, ENT.
 Admin: Attendants, Laundry, Security, Drivers,
Maintenance, House keeping, Budget, HR.
 PHU: Immunization, RRT, Public health
prevention, Community health services.
 LAB and PHYSIO: X-ray, Physiotherapy,
Covid PCR, Diagnostic investigations, MRI,
CT, Mammogram.
 Front Office: OPD Services.

Area assessed
 The worldwide evidences can empower that the
care nursing professionals generally have the
greatest prevalence of the stress generally due to
the nature of work.

BURNOUT MANAGEMENT
 The management of risk or burnout within the
healthcare can involve a clinical as well as an
administrative systems, the processes as well as the
reports that are effectively employed to detect,
monitor as well as can access, mitigate and can
prevent then specific risks.

CONT.
 They can prevent the issues with the records of the
patients, the administrative systems and many more.
 In this, the preparation of the well-being care burnout
management has generally concentrated on the essential
role regarding the safety of the patients as well as the
reduction of the medical errors which jeopardize the
capability of healthcare organization to accomplish its
effective missions as well as can protect them against
the financial liability.

CONT.
 A system review and meta-analysis found that,
burnout is most common among nursing
professions due to heavy demands of
workload, the interpersonal conflicts as well as
the long hours.
 The study identified that link of high burnout
level can alter about 66% safety of the patients.

CONT.
 The burnout of care nurses generally poses a
critical threat to give a quality care services
within Addu Equatorial healthcare organization
and is generally associated with the negative
working conditions towards the patient
mortality.

SIGNIFICANCE OF THE ISSUE.
 Most of the care nurses within Addu Equatorial
Healthcare organization generally reports of various
mental health problems like stress of occupational
due to having negative influence of the working
environment.

STAKEHOLDERS INVOLVED AND THEIR
ENGAGEMENT IN BURNOUT MANAGEMENT
 In context with Addu Equatorial healthcare
organization, the key stakeholders that are significantly
involved in this are care nurses, healthcare
professionals, the human resource, the ward managers,
the employers, care working staff as well as the general
practitioners.

CONT.
 The stakeholders can working in a variety of the
circumstances as well as can use a variety of
paradigm as well.
 In addition to this, the job demands can be
predicted the burnout more strongly as compared
with the job resources as well as the job research
generally predicted the engagement more strongly
than the job demands.

Burnout
among care
nurses
SURVEY
Organization
Approval of
management.
Care nurse
manager.
Approval from
care nurse
manager.
Participants.
Obtained
consent from
survey
participants.
College.
Approval
letter from
college to
access

HEALTH NEED ASSESSMENT TOOL/MODEL
 The health is generally a state of complete mental,
physical as well as social well-being and not the
absence of any illness or frailness.

CONT.
 The well-being need assessment is generally a
process of identifying the well-being and its care
requirements of any provided population or a sub
group within area.
 It is generally a complex task needed
epidemiological expertise, the capacity to work
within the healthcare organizational boundaries and
an understanding of as well as capability to engage
with every suitable groups.

 The healthcare organization should follow a strategy
which generally incorporates an ongoing
enhancements, the system management approaches
as well as the transferring knowledge and a research
to successfully improve a healthy workplace
strategies.
Rational
e

Workplace burnout such as prevalence
 The types of burnout can varies within the
professional categories within specific
differences among the care professionals and
researchers as well.
 The prevalence of the persona; burnout was
generally about 52.8%, the burnout generally
occur through burnout such as 47.5% as well
as the client/patient associated burnout 20%.

Factors influencing
 Emotional exhaustion.
 Depersonalization.
 Neglecting own needs.
 Alterations in behavior.

Staff coping mechanisms
 Rest within shifts.
 Can stay in contact with peers and families.
 Get physical exercise.
 Must eat healthy food.

Effect of burnout on employee and organizations
 In Addu Equatorial healthcare, the mistakes
generally due to exhaustion can specifically
lead to the discomfort of the patients, infection
and even death also.
 The care nurses who generally experiences the
burnout generally had an enhanced critical
incidence of the urinary tract as well as
surgical site infections.

Strategies to reduce burnout
 Early determination of the burnout as well as its connected risks such as self-denial can occur.
 Can cultivate the capability to self-reflect like realign the effective goals and expectations for
themselves, can evaluate a typical weekly schedule as well as can decrease or eliminate an unwanted
items.
 Can complete a periodic assessment and realign of the effective goals, skills and a passion of work.
 Daily adequate exercise.
 The care nurses must get enough amount of sleep.

METHODOLOGY OF DATA COLLECTION AND
ANALYSIS
 In context with Addu Equatorial healthcare
organization, there are about 55 subjects from
which about 15 healthcare professionals, 20
care nurses and about 20 care working staff
members who can work in this healthcare
organization.

CONT.
 In this, from the 20 care nurses, only 15 care
nurses were responded to the survey.
 The remainder were specifically given
through E-mail, text messages, viber and a
face to face meetings.

HEALTH NEED ASSESSMENT FINDINGS
 There is need of the health need assessment findings
to identify the specific burnout within the healthcare
organization.

CONT.
 The well-being care environment during its
packed working days, generally demanding
speed, an emotional intensity and time pressure
generally put the healthcare professionals and
care nurses at a greater risk for burnout.

RECOMMENDATIONS PROPOSED
There are various suggestions or recommendations that
can be placed to overcome the burnout within Addu
Equatorial healthcare organization such as:
 Create a healthy working environment
 Enable flexibility

CONT.
 Create a healthy working environment: In this, the
healthcare organization have a physical location where
the care staff or other care workers can go to relax.
There must be sponsored the workout classes so that
the workers can feel energetic and positive.

Role, task and resources allocation
 The care nurse manager can as well as allocate the care nurses to a particular department who are
more likely to be resilient towards the stress which can aid to alleviate the absenteeism and errors
in the working practices.
 Choosing for a competent as well as increased potential care nurses, the number of sources at their
disposal.

Staffing and recruiting care nurses
 The nursing leaders can balance the urgent requirement of the care staff shortages with having the
long-term requirements for experienced, as well as committed care nurses.
 Giving an short-term solution with more reliable long-term replacements like using contracted care
nurses.

Engagement and Motivation
 The care leaders can engage in the difficult tasks in order to strike a balance to cover the workload.
 The care managers can offer an effective pathway of handling the workload problems through more
strategic scheduling and the management of shifts.

BUSINESS CASE

SELF REFLECTION USING KOLB’S
LEARNING STYLE
 The Kolb's model is a reflective model and is
generally referred to as experimental learning.
 In this, the main basis of this particular model is an
individual's own experience, that is reviewed,
analysed as well as systematically evaluated within
the three basic stages.

CONT.
 In context with Concrete experience, within healthcare a
person can both physically as well as consciously can
experience a situation, that can make them realise about
their needs to mirror systematically to learn something new
or can enhance the existing skills as well as the care
practices.

CONCLUSION
 From the above discussion, it is concluded that the workplace health can generally
associated with the quality as well as safety of the physical environment, cultural, the
psychosocial as well as an organizational aspects.
 In this, a Health need assessment is generally a systematic approach that is used to
determine the specific well-being issues and can effectively enhance the well-being of the
people within community and across world.
 The key stakeholders that are involved within a healthcare system are such as care nurses,
healthcare professionals, physicians, Ministry and many more.

REFERENCES
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CONT.
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CONT.
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CONT.
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