Managing Business Activities: A Case Study of Nissan Motor Manufacturing UK Limited

MANAGING BUSINESS
ACTIVITIES

TABLE OF CONTENTS
Introduction......................................................................................................................................1
LO1..................................................................................................................................................2
1.1 Evaluate the inter relationship between the different processes and function of the
organization.................................................................................................................................2
1.2 Justify the methodology to be used to map the processes to the organization’s goals and
objectives.....................................................................................................................................4
1.3 Evaluate the output of the processes and the quality gateways in the operations department
of Nissan......................................................................................................................................5
LO2..................................................................................................................................................6
2.1 Design plan by applying MBO ( Managed by Objectives) or planning hierarchy for your
own areas of responsibility..........................................................................................................6
2.2 Write at least three SMART objectives relevant to your operational plan to align people
and other resources in an effective and efficient way..................................................................7
2.3 Implement appropriate systems to achieve objectives in the most efficient way, on time, to
budget and meeting standards of quality associated with Nissan................................................8
2.4 Carry out work activities within the operational plan meeting the operational plan through
any monitoring and control the process.....................................................................................10
LO3................................................................................................................................................11
3.1 Design any two standard systems can be used by Nissan to manage and monitor the quality
standard specified......................................................................................................................11
3.2 Describe how Nissan can implement quality culture to ensure continuous monitoring,
evaluation and development of the process...............................................................................12
3.3 Recommend two improvements on the performance across different organizational
functions of Nissan that is aligned with the organisation’s goals and objectives......................13
3.4 Report on the wider implications of proposed changes and the possible impacts and
barriers within Nissan................................................................................................................14

LO4................................................................................................................................................15
4.1 Carry out risk assessments as required by legislation, regulation and organisational
requirements, ensuring appropriate action is taken in the context of your area of responsibility
or any department at Nissan......................................................................................................15
4.2 Demonstrate how health and safety regulations and legislation applicable in specific work
situations are correctly and effectively applied at Nissan.........................................................16
4.3 Carry out a systematic review of health and safety policy and procedures in Nissan to
ensure they are effective and compliant with legislation...........................................................17
4.4 Carry out practical application of health and safety policies and procedures in the
workplace...................................................................................................................................18
Conclusion.....................................................................................................................................19
References......................................................................................................................................20

LIST OF FIGURES
Figure 1: Organizational Structure of Nissan..................................................................................3
Figure 2: Planning by Objective......................................................................................................6
Figure 3: Breakdown of CRM process............................................................................................8
Figure 4: Gantt chart for CRM Process...........................................................................................9
Figure 5: Total Quality Management............................................................................................11

LIST OF TABLE
Table 1: Process Mapping of Nissan...............................................................................................4

Introduction
Management of business activities involves various skills and abilities to manage the various
processes at the workplace to improve the efficiency and effectiveness of business. The report
focuses on evaluating the interrelationship between the different processes and functions of the
Nissan Motor Manufacturing UK Limited. Map process and quality gateways of the processes
are evaluated to accomplish the goals and objectives of an organization. The report focuses on
designing plans to promote goals in an efficient manner. Appropriate systems like Gantt chart
are utilised to achieve the objectives on time. It also designs systems to ensure the quality of
processes by monitoring, evaluating and developing various processes. Last task of the report
focuses on managing the health and safety measures at the workplace.
Nissan Motor Manufacturing UK Limited involves in manufacturing and selling of cars
worldwide. Its production facility is divided into body assembly, paint and final assembly. It has
its manufacturing plant in Washington, England, Tyne and Sunderland.
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