Managing Conflict Resolution: Delegation

Running head: MANAGING CONFLICT RESOLUTION, DELEGATION 1
Managing Conflict Resolution: Delegation
Student’s Name
Institution Affiliation

MANAGING CONFLICT RESOLUTION, DELEGATION 2
Managing Conflict Resolution: Delegation
Introduction
Delegation is the assignment of a task together with the responsibility to another
capable person, while the person delegating retains overall accountability for the task
(Josephsen, 2013). In nursing, the delegation must be based on three main criteria: the best
interests of the patient, legal guidelines and the institution’s policy (Bergman & Shubert, 2013).
Delegation is one of the most important leadership skills to an RN, as it encompasses other
leadership skills such as critical thinking and interpersonal skills (Marquis, & Huston, 2012).
The choice for delegation as the topic is informed by the fact that it is a requisite skill in
Registered Nurses (RN) due to an inherent imbalance in the nursing professionals relative to the
workload. Diana, a Registered Nurse, is fresh into the job and faces challenges in the
delegation. She is overwhelmed by the job, and she is not confident in delegating some of the
tasks to the assistive staff.
Impact of the Issue if it is Left Unresolved
Registered nurses face challenging workloads at the hospitals due to a shortage of staff,
and they need to delegate some duties to assistive staff to provide the best care for the
patients and also avoid overloading which can lead to burnout. If the issue of conflicts in the
delegation is not resolved, the Registered Nurse will eventually be unable to provide quality
care for the patient. The RN will be overloaded and tired such that he/she will be unable to
perform some critical tasks which she cannot delegate because she exhausted herself running
around performing all tasks including tasks which she could confidently delegate. The nursing