Importance of Managing Diversity in Business Organizations and Scientific Management Theory

This report discusses the importance of managing diversity in business organizations and the challenges faced by Sainsbury's Supermarket. It also explores the characteristics of scientific management theory and why it still exists in some organizations.

LEADING AND MANAGING
BUSINESS
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INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Question 1........................................................................................................................................3
Why is it important for Business Organisations to manage the diversities among their staff?
Discuss some of the challenges which Sainsburys Supermarket would face in their attempt to
manage the diversity among their employees........................................................................3
Question 2........................................................................................................................................5
Despite its weaknesses, certain aspects of Scientific Management (Rational Goal Theory or
Taylorism) continue to exist in several organisations today. Discuss the broad characteristics
of the theory and explain why they have still not been phased out entirely in the operations of
some organisations.................................................................................................................5
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................7
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INTRODUCTION
In today's business world organisations are competing which creates an aggressive
competitive environment. In this leading and managing business is becoming most important in
which organisation is required to implement effective leadership and a positive workplace
culture to accomplish challenging goals (Raewf and Mahmood, 2021). Leading and managing is
becoming important for management as it helps in enhancing efficiency through which business
organisation can fulfil overall goals and vision in a well-defined and effective manner. Present
report identifies importance of business organisation to manage diversity among staff along with
a certain challenge that Sainsbury can face in the process of managing diversity among
employees. Along with this report include the reason behind scientific management theory is still
existing in several organisation.
MAIN BODY
Question 1
Why is it important for Business Organisations to manage the diversities among their staff?
Discuss some of the challenges which Sainsburys Supermarket would face in their attempt
to manage the diversity among their employees
The global market is constantly changing in which the best way to gain more competitive
advantage in any industrial sector it is essential for an organisation to diversify the workplace, as
will not only benefit business organisation to manage client, enhance brand management
effectiveness but also create additional value for organisation. It helps in attracting diverse
professional that drive innovation (Gonzalez and Simpson, 2021). Diversity is important as it
plays important role in promoting individuality in organisational workplace premises and
recognise every person creativity and new ideas. It has been evaluated that employee those who
have different experience and backgrounds have ability to enhance overall productivity of
organisation diversity it also helps in bringing diverse talent together to fulfil a common goal. It
is important for business organisation to manage diversity among staff as it effectively builds
strong brand which makes organisation more interesting and desirable employment area.
Diversified organisation also gains the benefit of good reputation and helps in promoting fair
employment practices. With the help of managing diversity within workplace organisation can
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enhance creativity and problem solving as if an organisational workplace to have different
employees from different backgrounds, then they possess ability to find and implement creative
solution to the business problem. Diversity also helps in encouraging personal growth and
development as employees from different international background can help in bringing new
ideas prospective. Furthermore, it has been identified that with the help of managing diversity
among employee’s interaction within diversified staff can improve the ability to work in a
diversified the environment with different personalities, style and culture. In addition to this
diversity in workplace also helps in optimising company ability to fulfil needs of every market.
A diversified workplace mainly include individual with a number of different categories such as
language, culture, religion, education, background skills and ability, sexual orientation etc. With
the help of embracing diversity business organisation can have advantage in terms of greater
creativity and innovation, increase productivity, reduce employee turnover, connection with a
wider range of consumers around the globe (Card, Colella and Lalive, 2021). It also increases
revenue and more. Diversity also helps in improving workplace productivity as diversity also
helps in improving workplace productivity and helps in increasing organisation moral. Thus,
from the analysis it has been identified that managing diversity among employees helps business
organisation to improve creativity and innovation. With the help of managing diversity
organisation can enhance competitiveness in global environment and can you show your long-
term growth and sustainability in industry.
However, it has been identified that there are some certain challenges that Sainsbury
supermarket can face in their attempt to manage the diversity among their employees. Sainsbury
is operating their business operation as a leading retailer and offer wide range of products and
services to consumers around the globe. In order to manage these consumers organisation have
diversified workplace structure in which number of employees from different backgrounds,
culture is performing their roles and responsibility. However, there are some certain challenges
that would be faced by this supermarket giants in their attempt to manage the diversity among
employees. In this some of the challenges are communication barrier, different interpretation of
professional etiquette, unfair treatment, cultural misunderstanding slower decision-making
discrimination and more. In terms with communication issue, it has been identified that language
barrier and different communication style among diversify and employees can create problematic
situation. In this it is essential for business organisation like Sainsbury to overcome this
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challenge with the help of providing training to employees and implementing strategies (Won,
2021). While in terms with cultural misunderstanding it has been identified that individuals from
different backgrounds have different cultural practices to build an inclusive workplace
environment team members from different background main get affected due to
misunderstanding towards culture. It is essential for business organisation to expand knowledge
of every employee in diversifying workplace structure about other cultures to make them learn
and respect the other cultures effectively. In addition to this it has been identified that
discrimination is also the major challenge that Sainsbury can face as diversified workplace have
individual of different age, gender, race, LGBQT + identity. This can hold back employee’s
ability to be innovative creative and work in a team to manage diversity among employees. It is
essential for Sainsbury to conduct regular team meetings and make sure that priority to all
employees of different gender, race, age, and other factors is being provided. To maintain and
achieve diversity among employees and organisational workplace structure it is essential for
Sainsbury to overcome these major challenges as this can affect organisation focus upon
diversity and inclusion (Chia, 2021). In this with the help of taking effective measures and
strategies Sainsbury can manage diversity among their staff in a well-defined and effective
manner and conserve consumers international platform efficiently.
Question 2
Despite its weaknesses, certain aspects of Scientific Management (Rational Goal Theory or
Taylorism) continue to exist in several organisations today. Discuss the broad
characteristics of the theory and explain why they have still not been phased out entirely in
the operations of some organisations.
Scientific management is mainly defined as a theory of management which evaluates and
synthesizes workflows. The main objective of this theory is to make improvement in economic
efficiency especially in productivity of labour. Furthermore, it has been evaluated that scientific
management theory is sometimes known as Taylorism scientific management need costly system
which requires establishment of standardization, planning, department, training of workers and
work study. As per this theory the application of science to the job management of an industrial
concern is done (Marshev, 2021). This mainly done by replacing traditional techniques with
scientific techniques. In addition to this scientific management theory gives too much importance
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to the performance of individual rather than people who perform in a group. However, it has
been identified that organisational structure not only depend on performance of individual but
also is the major contribution of workers those who are performing in a group or team worker.
Scientific management theory has certain disadvantages which include loss of individuals
initiative, autocratic control of functional bosses, creation of unemployment, unfairness, and high
cost. Furthermore, it has been identified that the major criticism at Taylorism is that it perceived
lack of human appreciation (Griffin, 2021). Taylor scientific management principles mainly
drive labour which empowers manager and lower employee morale.
Furthermore, according to the analysis it has been identified that this theory is being duly
criticized for being too rigid and not relevant in today's fast changing business environment. It
has been said that employees in today's business environment need to have some degree of
autonomy and flexibility to effectively overcome the changes and embrace new situations
efficiently. In simple terms in this theory employees are being treated like machines in which
they are supposed to accomplish the task in efficient manner in less amount of time (Boon,
2021). It has been identified that according to this theory employees are required to be operate in
a strict environment according to the instructions of managers and leaders. It has been identified
that organisation who implement scientific management theory measure lack of creativity among
employees. However, it has been identified that rational goal or Taylorism still exist in several
organisation today. For example, in Microsoft principles of scientific management are still in
use. It has been identified that this organisation business model mainly relies on scientific
management requirements which basic in challenge the new or better ways of doing things.
However, it has been identified that respective organisation run an extensive induction program
for new employees in which they provide awareness and introduce workers the overall business
model and provide them support and colleagues network (Chen and Hitt, 2021). Microsoft also
encourage improved performance not by providing financial incentives but also enhance
employee’s motivation and offer them satisfaction. It has been identified that in Microsoft there
is long work hours, but they provide additional efforts such as relaxed dress code, free food,
playing games and comfortable offices. From the analysis it has been identified that scientific
management or Taylorism is still existing in several organisation this theory is still not faced out
entirely in the operation of some organisation, as organisation have adopted and implemented
factors of Taylor's scientific management theory like employee selection, division of labour,
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training and supervision, Scientific evaluation pay and reward and process improvement to make
improvement in economic performance, productivity and quality in order to ensure higher
competitiveness in this aggressive competitive environment. This theory mainly aims towards
enhancing productivity and economic value in this modern business world. All the organisation
in every industrial sector is engaged in aggressive competition form which makes this theory still
being existing in several organisation, as organisation wants to be the global leader. However,
they provide certain relaxation to employees to maintain the balance.
Reflection
During the report I have experienced a lot of experiences which helps me to acquire certain
skills such as reading and presentation skill. During this module I have gone through number of
websites and journal articles to duly identify the importance of managing diversity among their
staff for business organisation. I have also identified some challenges that Sainsbury can face in
the attempt of managing diversity among employees. Furthermore, by evaluating scientific
management theory and the reason why this is still existed in organisation I have enhanced and
developed my reading skill. In today's business world employees are most important source for
an organisation in terms of generating revenue and saving consumers efficiently. In this it is
essential for them to manage diversity and courage teamwork and enhance their job satisfaction.
It is essential for organisation in today's business world to provide flexible with. This will
significantly help organisation to retain workers for longer period of time.
CONCLUSION
From the above mentioned report it has been concluded that in order to manage employees
in this modern competitive environment diversity plays important role as it helps in encouraging
innovation and flow of creative ideas. From this report has been identified that to manage
employee is it is essential for business organisation to provide flexibility to them with the help of
teamwork. In this there are some organisations which implements scientific management theory
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principles but provide number of flexibility and motivation to employees in order to manage
formative balance among them.
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REFERENCES
Books and Journals
Raewf, M.B. and Mahmood, Y.N., 2021. The Cultural Diversity in the Workplace. Cihan
University-Erbil Journal of Humanities and Social Sciences, 5(1), pp.1-6.
Card, D., Colella, F. and Lalive, R., 2021. Gender Preferences in Job Vacancies and Workplace
Gender Diversity (No. w29350). National Bureau of Economic Research.
Won, M.E., 2021. Inclusive Workplace Health and Safety in Hospitality: The Models that
Support Ethnic Diversity (Doctoral dissertation, Auckland University of Technology).
Chia, C., 2021. Workplace diversity from the management point of view: Kasco/Rewolt oy.
Nadarajah, S., Atif, M. and Gull, A.A., 2021. State-Level Culture and Workplace Diversity
Policies: Evidence from US Firms. Journal of Business Ethics, pp.1-20.
Gonzalez, J.A. and Simpson, J., 2021. The workplace integration of veterans: Applying diversity
and fit perspectives. Human Resource Management Review, 31(2), p.100775.
Chen, V.Z. and Hitt, M.A., 2021. Knowledge synthesis for scientific management: Practical
integration for complexity versus scientific fragmentation for simplicity. Journal of
Management Inquiry, 30(2), pp.177-192.
Boon, Q.W., 2021. A Review Of The Management Theory For Special Education Task Load
Perspective. Turkish Journal of Computer and Mathematics Education
(TURCOMAT), 12(11), pp.5234-5238.
Marshev, V.I., 2021. Development of the Scientific Basis of Management in the USSR and in
Russia in Twentieth Century. In History of Management Thought (pp. 525-617).
Springer, Cham.
Griffin, R., 2021. Fundamentals of management. Cengage Learning.
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