Managing Human Resources in Health and Social care

MANAGING HUMAN
RESOURCES IN
HEALTH AND SOCIAL
CARE

INTRODUCTION
Managing human resources in health and social care
organisation is one of the difficult and essential task for
its HRM department. In case of St-Margaret's Nursing
Home. Organisation they are facing variety of issues
regarding to human resource department. Present report is
on St-Margaret's Nursing Home. Organisation which is
London based healthcare organisation. As per the
scenario, the organisation is facing several types of
human resource challenges within organisation
environment.

3.1. Explaining different ways in which the performance of
individuals working in health and social care can be monitored.
 Management of St Margaret's Nursing Home can utilize the various
types of plan of action by which the performance of the care provider
can be identified.
 Quality of wok done- It becomes helpful enough to know the satisfaction
level of workers when efficient and proper care is provided by the
worker. When information is collected from consumer of services, then
they will be sufficient enough to know the taste for the whole amount of
work that was conducted by the care providers
 Feedback- Feedback plays efficient role in understanding the
performance of the workers of the company. By taking feedback
company can identified the performance of the workers and also do
improvement in the performance of the services.