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(solved) Managing Human Resources in Health Social Care

   

Added on  2020-11-12

24 Pages6388 Words98 Views
Managing Human Resources in Health Social CareTable of ContentsINTRODUCTION...........................................................................................................................................1TASK 1 - Understand processes for recruiting individuals to work in HSC...................................................2Explain the factors to be considered when planning the recruitment of individuals to work in HSC......2Explain how relevant legislation and policy frameworks influence the selection, recruitment and employment of individuals......................................................................................................................4Evaluate different approaches that may be used to ensure the selection of the best individuals for work in HSC.............................................................................................................................................5TASK 2 - Understand strategies for building effective teams for working in HSC........................................7Explain theories of how individuals interact in groups in relation to the types of teams that work in HSC..........................................................................................................................................................7Evaluate approaches that may be used to develop effective team working in HSC................................9TASK 3 Understand systems for monitoring and promoting the development of individuals working in HSC............................................................................................................................................................11Explain ways in which the performance of individuals working in HSC can be monitored....................11Assess how individual training and development needs can be identified............................................12Analyse different strategies for promoting the continuing development of individuals in the HSC workplace..............................................................................................................................................13TASK 4 Understand approaches for managing people working in HSC......................................................15Explain theories of leadership that apply to the HSC workplace...........................................................15Analyse how working relationships may be managed...........................................................................16Evaluate how own development has been influenced by management approaches encountered in own experience.....................................................................................................................................17CONCLUSION.............................................................................................................................................19REFERENCE:...............................................................................................................................................21INTRODUCTIONOne of the unique sectors of the market where there is no room for any form of carelessness orerror is the health and social care sector. The reason that there is no room for error is because this

Managing Human Resources in Health Social Caresector is associated with lives of many people. Hence, it can be noted that people who work inthis sector need to work with full commitment and put in their entire effort such that there is nochance of error or carelessness such that no individual’s health or life is at risk. Hospitals andhealth and safety organizations should take measures to ensure the safety of health and life ofindividuals, by carefully recruiting people who have the required expertise to put all their hardwork in these organizations and are also enthusiastic to work with full commitment. The currentreport discusses the system of monitoring, encouraging and promoting the development ofindividuals and also comprehends approaches to be followed for people management who workin these industries (Armstrong and Taylor, 2009). The process of recruitment, legislationframework related to health and social care, different approaches used for selecting a suitablecandidate and ways to manage people in health and social care (HSC) is understood from thecontext of St Patrick’s Nursing home.TASK 1 - Understand processes for recruiting individuals to work in HSCExplain the factors to be considered when planning the recruitment of individuals to work in HSCMajor factors according to Jackson, Clare and Mannix (2002) to be considered for recruitingindividuals to work in HSC are Objective and aim for recruitment overall: It is essential to determine whatorganization wants to achieve through the specific recruitments. For example, theorganization might be planning to replace existing workers or recruitment due to newjob role creations (Chen et al, 2004).

Managing Human Resources in Health Social CareFinancial implications and recruitment cost: The recruitment department has toreflect on both internal and external costs; and promotional ad charges among otherfinancial implications required for the process of recruiting.The other factors to be considered include organizations core objectives, personnelpolicies of organizations, policies of government, legislations governing the selectedpost and planning a comprehensive recruitment policy, among others.The important factor to be considered for St. Patrick’s Nursing Home is defining therecruiting candidate profile and job requirements by eliminating the failure of theNursing Home. Before planning for recruitment, the organization needs to consider thefactors such as availability of workers both internally and externally, in case suchworkers are not available then the organization may plan to train the available workers oroffer good salary hike and incentives to relocate for encouraging other areas skilledworkers (Dussault and Franceschini, 2006). After all such research the Nursing Homethen can plan the number of individuals to be recruited and how to attract them for rolesthat are available (O’Brien et al, 2009). Promotion regarding the job can be made throughadvertisement which can be noted as one of the effective tool for this process. Thus, byadvertising of the job in the areas with adequate skilled workers it can attract suitablecandidates. In absence of skilled workers the Nursing Home may advertise through jobfairs, webpage hoarding, internet, or recruitment/consultant agencies to recruit suitableskilled workers (Compton et al, 2009).

Managing Human Resources in Health Social CareExplain how relevant legislation and policy frameworks influence the selection, recruitment and employment of individuals.The selection, recruitment and appointment of suitable individual in HSC is influenced by setof specific legislative and policy frameworks in every nation. Hence, it is essential thatNursing Home do follow such rules and regulations. In the UK equal rights and opportunitiesto every individual irrespective of their gender, race, community and language by thegoverning law. The legislatives and policy frameworks that control the selection andrecruitment are Sex Discrimination Act 1975, The Race Relation Act 1976, the EmploymentAct 2008, Employment Policy & Legislation Employment Relations Act 2004, theEmployment Rights Act 1996, the Equality Act 2010 and the Race Relations (Amendment)Act 2000 (Bewley, 2006). The government has been reinforcing these Acts according to its changing recruitment andemployment policies such as making the labour market more efficient, fair and flexible(DWP, 2013); improving the older people opportunities (DWP, 2014); and helping theemployers in making safer recruitment decisions (Home Office, 2013). In addition to above mentioned government policies, the Nursing Home has its own policiesto control and monitor recruitment. The policies mainly contain elements of anti-discrimination and help avoiding favouritism or biasness in the selection and recruitmentprocess. For example, the HSC organizations are advised to complement the legislativeframework that the Government has developed for selection and recruitment of social carestaff under the code of practise designed by the General Social Care Council (2010).According to the norms provided in the framework of this policy, employers should ensurethat candidates with suitable expertise enter the workforce and the organization is alsowarned not to exploit in that area (GSCC, 2010). Additionally, the organization should

Managing Human Resources in Health Social Carefollow fair and same recruitment process to all the applicants. Different types ofdiscriminations that usually happen in organization are direct and indirect discriminations.The organizations are also advised to be very careful before advertising their recruitmentrequirements in an advertisement. It has to be verified meticulously. Every organization formed in the UK has to compulsorily abide by the above mentioned acts.Not abiding by these Acts might affect the functionalities of the organization. Theorganization would have to face major cost and penalties. Recruitment, selection andemployment process of every organization in the UK is influenced by the policies of the UKpolicy makers.Evaluate different approaches that may be used to ensure the selection of the best individuals for work in HSCTo select and recruit best individuals HSC has two main approaches. The approaches arecandidate evaluation through testing in assessment centre and conduct interviews. St.Patrick’s Nursing Home is also advised to follow these approaches while recruiting bestcandidates. Additional approaches to be followed include proper assessment and examinationof the candidate under different circumstances (Dussault, 2003).Below is the detailed analysis of the approaches to be followed for recruiting the bestcandidates:Interviews: The first and foremost step for selecting the best candidate is through the process ofinterviews. The process of interviews may be done by individuals, interview panels andselection committee that conduct interviews. In the course of interview process the employertaking the interview has the authority to talk and access about the impressions of candidateand also can amend superficial judgments. Overlapping also can be avoided when the

Managing Human Resources in Health Social Careselection committee makes the selection which is organized by the authorised body in a mostformal way. Benefit of interview includes interviewers’ advantage to look at the candidateand gauge the candidate on the spot along with their drawbacks. Interview will also help inanalysing the knowledge of the candidate and how beneficial they can be to the organization.In HSC sector communication plays a vital role and the candidates who are recruited shouldbe good at communication. Interview will help the interviewers to access if the candidate hasgood and effective communication skills while communicating with individuals whoapproach them with their health issue. Through this process the confidence and willingnessof the candidate to work for the job can also be assessed. In a HSC sector willingness towork is very essential and absence of it may impact the health and life of individuals (Eaton,2000).Testing in Assessment Centre:Testing the ability of the candidate in assessment centre is another important approach inselecting and recruiting suitable candidate for the job. Trainings such as one to one role playand group exercise are used to grab and assume the core theme of the job. Performance of thecandidate in these tests will help in assessing the attitude of the candidate towards the job.Additionally, through group exercise it is essential to test whether the candidate is groupplayer, willing to work with the team and give total effort towards their job. The candidate’sperformance in testing assessment centre are assessed through: IQ test, hypotheticalquestioning test, structured psychometric assessment, capability questioning and severalother test pertinent to the requirements of the job.

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