This document discusses various topical issues in managing human resources, focusing on the case of McDonald's. It covers HRM models, such as Guest's model and Storey's definitions, as well as the implications for line managers and employees. It also explores the application of flexibility in McDonald's, different types of flexibility, and the use of flexible working practices from both the employee and employer perspectives. Additionally, it touches on discrimination, equal opportunities, performance management, and health and safety legislation.