Managing Human Resources for SMEs: An HR Operating Model, Resourcing Proposition, and On-boarding Methodology

This report discusses the HR operating model, resourcing proposition, and on-boarding methodology for SMEs, using Davison Canner as an example. It covers the advantages and disadvantages of the new HR operating model, as well as innovative approaches for attracting highly skilled talent. The report also includes a discussion of the people and performance model, best practices, and the strategic contingency theory.

Managing Human
Resources

Table of Contents
INTRODUCTION ..........................................................................................................................4
MAIN BODY...................................................................................................................................4
Provide an HR operating model which support for SME. An operating model which will
enforce about alignment and business objectives which includes efficient approach to delivery
of HR services to the business. Underline about analysis and theories of operating model
which includes disadvantages and advantages of model selected ..............................................4
Resourcing proposition that can assist towards attracting highly skilled talent through
innovative ...................................................................................................................................6
Attracting highly skilled talent through innovative approaches. outline the on-boarding
methodology (approaches, theories, and best practices) in your proposal enabling new
employees to be successful.........................................................................................................9
Best practises:............................................................................................................................10
Strategic contingency theory:....................................................................................................10
Development considerations in your proposal to enhance all employees skills and ability to
execute the business strategy....................................................................................................11
Define what these development proposals are quoting relevant theories and best practices....11
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Human resource management is the practice of kind of strategic approach to the efficient
and effective management of people in an organisation or company in such a manner that they
help business in terms of achieving competitive advantage. In the present report, Davison
Canners is taken into consideration. Davison Canners is a company which is a part of vegetable
and fruit preserving and speciality food manufacturing industry. The Davison family harvested
and grew their first crop of Irish Bramley apples(Armstrong and Taylor., 2020). They provide
variety of ranges of products which include seasonal compotes, speciality fillings, apple plus
compotes. Mixed fruit compotes etc. The present report will cover discussion about HR
operating model which support for any SME. In addition to this, the report will cover analysis
about resourcing proposition and on boarding methodology which can assist towards attracting
highly skilled talent with support of innovative approaches. Moreover, the report will cover
analysis about development consideration which will enhance all employees skills and ability to
execute the business strategy.
MAIN BODY
Provide an HR operating model which support for SME. An operating model which will enforce
about alignment and business objectives which includes efficient approach to delivery of
HR services to the business. Underline about analysis and theories of operating model
which includes disadvantages and advantages of model selected
Business objectives of SME: The very basic objective of SME is to create suitable
policies and friendly environment for development of industries. It also support in between other
agencies and industry and also act as facilitator as well. Davison canners main objective is that
to fulfil the requirements of customer projects through using special fruits and ingredients as
well. Their objective is also that to meet out standards of quality through working with food
manufacturers, chefs in order to create delicious solutions(Binder and et.al., 2015). It becomes
necessary for Davison Canner to attract and retain employees in order to have competent skilled
workforce for attracting and retaining employees who possess the required skill sets. There is a
requirement of proper and effective human resource operation model for this particular purpose.

Human resource function is basically related to work that is based on the team which is
particularly tasked towards managing the overall responsibility of human resource in an
organisation(Cahyo and et.al., 2015). There are different aspects that is related to this parameter
that includes HR team, HR department, HR business partner and departmental people. Due to
difficulty in the process of people management there are some issues related to it. There is also
need of structure, process which can help in terms of defining the job role in terms of dealing
with high employee turnover.
Operating model that will reinforce objectives of business:
An HR operating model is that how HR is organised in order to deliver its services. In a
particular manner, it outlines the organisational structure of HR department their technology,
main roles, key metrics and processes as well.
Within HR operating model, there are some parameters which are included are roles,
structure, processes, technology and metrics.
Structure: Organisational structure is that system which covers certain activities which
are directed in terms of achieving goals of an organisation(Dass and Parker., 2017). These
activities basically includes responsibilities, roles and rules as well. In terms of Davison
Canners, it basically follows the matrix structure where employees work in a team system.

Matrix structure generally have a leader and team which works towards achieving their
organisational objectives and goals as well.
Roles: It is very important that every employee should be aware about their roles so that
they perform their duties into appropriate manner at organisational level. In order to achieve
customers requirements and needs, all employees work within a team with positive approach.
Technology: It is a factor which will contribute in terms of working of small medium
enterprises more efficient and effective as well(Hayes and et.al., 2017). In terms of Davison
Canner, the company has launched manufacturing facility of bespoke that supports in terms of
producing new range of puddings and hot desserts as well.
Process: It is the procedure through which whole working becomes faster, effective and
to the point as well. When process is organised into effective manner then it becomes result-
oriented as well. In terms of Davison Canner, at the initial level their process of working was
very slow and labour intensive as well. There are two main technologies that has been used by
the company which includes boiling water bath method and pressure canning. These two
technologies makes the process effective and faster as well.
Metrics: Metrics are the figures which supports an organisation in terms of tracking the
human capital and also measures in terms of how effective human resource initiatives
are(Latyshev and et.al., 2017). In terms of Davison Canner, they have taken step towards hiring
more skilled employees so that they can deliver requirements of customers into effective
manner.
Resourcing proposition that can assist towards attracting highly skilled talent through innovative
HR functions are formulated in such a manner that HR managers work towards each of
these department for purpose of achieving organisational goals and objectives in the present
scenario. HR operating model has four main stages in Davison Canner. These four stages are
defined into following manner:
 Operating model of stage 1(Personnel department): The main function is to identify
requirements and vacancies of workforce according to needs of various job positions in
this department of personnel. In terms of Davison Canner, they have to work towards

interpreting, recruiting, development and training and personnel policies so that
employees can work into more effective and smarter manner.
 Operating model of stage 2(Serving staff into automotive manner): Operational
human resource department is related to daily functionality and HR transactions as well.
It is basically related with long range goals of human resource that requires
implementation of steps for meeting out the organisational objectives(Martins., 2016). In
terms of Davison Canner, the function of operational department is to ensure about
formulation about selection strategy and recruitment in order to determine qualified
talent which is necessary into the organisation by tapping all networks of
professional level.
 Operating model of stage 3(Attracting management and development of talent):
With respect to Davison Canner, there will be integrated talent management that is
related to traditional sub functions management in a strategical manner under department
of talent management. The overall business strategy is totally aligned and that will add
value to the present functioning.
 Operating model of stage 4(Supporting business on local and direct level): Support
system is basically for purpose of business that has been offered into direct and indirect
manner. The goal of this department of strategic level is that to manage the present
employees relation that will ensure about leadership, engagement and trust. It is basically
part of enthusiastic development approach and working of productive relationship
between employees and employers in terms of long run.
People and performance model
The people and performance model helps in terms of new operating business model of
Davison Canner according to present scenario. It is related with organisation having proper
policies and people management practices that creates value for an organisation(Moreno-
Salamanca and Mel., 2017). Performance management is basically not a HR technique but it is
a process which forms part of various people management techniques. There are some
techniques and tools which will be adopted to manage team, individuals and organisation
according to the present scenario. The techniques and tools of performance management has
adopted according to the way cycle outlines the present performance of employees. In terms of
Davison Canner, the individual is selected on the basis of present skills, competencies and

knowledge and this has been done through HR operating model(Özdemir., 2018). When
individual understand the organisation and have done proper induction for purpose of
communication of values, strategic objectives and culture in the further step. Being as SME
organisation, this aspect will help individual in terms of developing a full understanding of roles
that can lead towards contributing the overall organisational performance.
The tools and techniques of performance management has adopted according to the way cycle
outlines the presen6t performance of employees. With respect to Davison Canner, the HR
operating model will outline the selection stage where individual is selected on the basis of
present competencies, skills and knowledge (Özdemir., 2018). In the further step when
individual understand the organisation and induction has been conducted for purpose of
communication of values, culture and strategic objectives. Being as SME organisation, this
aspect will help individual in terms of developing a full understanding of roles that can lead
towards contributing the overall organisational performance.
Advantages of new HR operating model:
Illustration : People and performance model
Source : The bath people and performance model Download scientific diagram

 The new HR operating model of Davison canner will empower business employees,
leader and other professionals with support of alignment of work according to capabilities
and needs that can be deliver into effective manner.
 It will support in terms of processing the reshaping of responsibilities and roles in the
HR.
Disadvantages of new HR operating model:
 There can be issues which is related to internal conflicts because of strict regulations
implemented by HR department at organisational level.
 Higher level of diverse background affect the present hiring and recruitment strategies in
Davison canner organisation.
Attracting highly skilled talent through innovative approaches. outline the on-boarding
methodology (approaches, theories, and best practices) in your proposal enabling new
employees to be successful
Attracting highly skilled talent through innovative approaches: With respect to Davison
Canner, there are some innovative approaches that can be used by organisation for purpose of
attracting skilled employees.
 Taking advantage of social media: In order to attract competent individuals, there are
different kinds of people who are from different background using social media
platforms(Rindova and Srinivas., 2017)..Facebook, Instagram and other social media
platforms are the best option to pool out best individuals.
 Leveraging technology: According to the new proposal of having new operating model
in Davison Canner it becomes necessary to evaluate the approaches, theories and best
practices which can assist6 in the process of enabling new employees to be successful.
For this purpose some of the associated approaches are mentioned below:
Best HR approach:
The present new operating model will be based on selection stage that is on two principal
aspects:
 Short-list from applicants
 Assessment to determine the suitable person for the job
Selection procedures:
 Under Davison Canner the selection process will be based on targeting of information

 Organising and evaluation of information
 Assesses of each of the candidate it helps in the future forecasting of performance on the
job. There is use of forecasting of performance of a individual that is relate to job
learning. The score of 1.0 is the highest level of predictive validity.
In this approach the main aspect is short-listing of candidates that is to reduce the overall pool of
applicant to a realistic number of interview (Ritter and et.al., 2018). Under Davison Canner, it is
going to lead towards higher effectiveness in their present operating model by removing the
inappropriate application that is from unsuitable candidates. It is based on solely initial
exclamation of the application form.
Duties of employer:
With respect to the present HRM model in the organisation there are some of the duties of
employer that includes ensuring safety, health and employee welfare. It is also the responsibility
of the employer in this model that they have to maintain proper welfare provision so that overall
employee working does not get affected. Further in Davison Canner being a SME organisation it
is the responsibility of employer to take responsibility of the health & safety aspect to deal with
all the health and safety issues that may arise in the organisation.
Best practises:
Under Davison Canner the present human resource operating model will be based on best fit
practise. It is a model that is based on development of HRM policies as per the laid business
strategy. This strategy involves performance objectives, future activities and policies towards
achievement of corporate aims. Under Davison Canner as per the newly laid down business
strategy the organisation can be through their life cycle HR practises that is to be aligned with
alternating treatment of employees so that they are able to deal with demotivating effect or any
type of inconsistency that may arise in the present corporate culture.
Strategic contingency theory:
In the present scenario of Davison Canner while there is implementation of a new HR operating
model there is need to focus on the two aspects that incudes contingency & strategic aspects of
contingency. Under Davison Canner the main aim of this theory is to posses control on the
contingencies that may arise in the organisation. Under Davison Canner the leader becomes
central part of organisation to develop skills to solve problems and issues.
Advantages:

 Under Davison Canner, the main benefit will be to objectify the leadership technique that
is based on conform by relying on responsibility. The main focus of this theory will be to
use only affecting power in contingency control by use of a organisational subunit.
Development considerations in your proposal to enhance all employees skills and ability to
execute the business strategy.
There are different kinds of skills and abilities of employees which have a direct impact
on the overall business strategy of an organisation. It is challenging to identify and determine
these abilities and skills of employees in order to bring necessary changes and alteration within
the functioning of business. It provides assistance in making suitable changes to the business
strategy by utilizing strengths of their employees in enhance in enhancing growth and
development (Wong and et.al., 2015). In the present new HRM operating model of Davison
Canner, the initial focus is based on cognitive complexities which will represent the overall
personal capacity in order to acquire and sort different information experiences from the
environment. In order to enhance employees abilities and skills through interchange encompass
in employee learning practices where focus is totally on the overall development and training as
part of the present model
Cross departmental collaboration:
It is crucial for Davison Canner to cohesively align all the departments and its sub-
sections in an effective manner in order to fulfil purpose of accomplishing continuous
organisational growth once the new HR operating models have been implemented. The cross
collaboration of department enables the employees to establish a strong personal relationship
with their colleagues. This helps in bringing efficiency and effectiveness writing where an
organisation which is vital for success of business operation in the long run.
Formation of induction programme:
It is suggested that in Davison Canner the initial focus of operating model is to ensure
that their employees are integrated across and within the organisation. This will assist the
organization to pay emphasis on absenteeism and provide help in reducing the overall turnover.
For instance if there is a new position within Davison Canners it is crucial to have an effective
induction and orientation program in order to ensure that employees understand the objective and
goals of the organization along with are aligned with the business strategy as well for optimal
work efficiency.

Tailor made programmes:
It is suggested that as per the new operation model of HRM in Davison Canners it can be
presumed that such programmes will assist in the overall process of identifying and determine
their requirement and preferences of individual employees effectively. This ensures that
employees fell valued by the organization and in the case of Davison Canners the primary focus
is to instil and integrate the concept of structure teamwork (Hughes ., 2019). Through
understanding of the culture, values and becoming more productive the changes of conflict
between employees is greatly reduced.
Analysing culture dimensions:
There are different dimension of culture that are essential to be emphasised upon in the
present situation of Davison Canners. The dimensions of culture is related to the masculinist,
femininity, uncertainty avoidance index. All theses factor play a crucial role within the
organization and help in achieving growth and success. Moreover, it allows the organization to
optimize its business operation sin an effective manner.
Define what these development proposals are quoting relevant theories and best practices
The concept of development proposal generally helps the organization to respond to the
consumer request for the proposals. In an organization, having an established developmental
proposal should aid to ensure the industry build the best possible proposal which satisfies the
requirements of the consumers or buyer's. In context with Davison Canners, the present resource
model is generally based on the best practices. This model is usually based on the development
of the resource management policies as per the laid business strategies. In this, the strategies
generally includes the objective performance, the future activities as well as the policies towards
the achievements of the corporate goals. According to the newly laid down strategies, the
Davison Canners can be through their life cycle the human resource practices which is to be
aligned with the alternative treatment of the workers (Maurya and Agarwal ., 2018). It is because
the workers are able to deal with demotivating effects or it can be any type of incompatibility
which may be occurred in the present corporate environment. It involves the theories which are
as mentioned below:
Theory of transaction costs: In context with Davison Canners, this theory is being a part
of the corporate administration aspects. It is generally based on the understanding of all the
aspects of governance. The transaction theory illustrates the framework which is usually based

on the concept which includes about various types of the cost that have to be managed to prevent
the negative impact of the following human resources functioning.
Theory of Strategic contingency: In context with Davison Canners, it includes an
implementation of new human resource operating model. It is required to focus on the two
aspects which involves the strategic as well as contingency aspects. In the organization, the main
goal of this theory is to have the control on such occurrence which may be occurs in an
organization. In this, the managers become the most central part of this industry so as to improve
the skills so that the problems can be solved efficiently as well as effectively. The theory
includes the benefits such as the main advantage will be to objectify the leadership techniques
which is generally based on the responsibilities (Noopur and Dhar ., 2019). Here includes an area
of focus such as utilising only the aff (Wong and et.al., 2015). ecting powers in the occurrence
control by the use of subunits of an organization.
Theory of general systems: It is the theory which is broadly applied as a part of study of
interdisciplinary system. It can generally includes a cohesive conglomeration of the
interdependent as well as the correlated parts which can be human made or it can be natural. As
per the recent operating model this can be determined about modifying the one part of the
settings may involves an impact on the other parts or it can influence the whole system. It is
quite necessary to predict these modifications which is usually depends on various patterns of the
behaviours. It cab be based on the system theory which is related to determining the constraints,
the dynamics as well as explicate the principles which are to be applied at every level on various
systems.
CONCLUSION

The above stated report concludes that development of new HRM model the main efforts
of the SME is towards creation of movement across HR boundary that can help in the process of
having extreme approaches. There can be instances when such extremes are dysfunctional in
organisations. But it becomes important to have proper practises that can help in the process of
preparing the present HR managers and leaders for a more business partnership rather than just
having HR jobs. The main objective of this HR role will be to rotate the function and is
associated with the strategic HR role. HR operating model is playing a very important role in the
process of improving the present scenario of working in organisations that will help in the
process of enhancing the existing skills and competencies of the employees.

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