Table of Contents PART 2............................................................................................................................................1 2.1 Overview of organisation....................................................................................................1 2.2 Past as well as present historical development of company................................................1 2.3 Plans of an enterprise..........................................................................................................3 CONCLUSION...............................................................................................................................3 REFERENCES................................................................................................................................5
PART 2 2.1 Overview of organisation Deliveroo is basically a brand of Roofood organization which is an online food delivery firm established in year 2013. An organization is located in London and has stores in approx. Two hundred cities. Huge amount of revenue is earned by an organization through charging restaurants commission fees and selling their foods as well as services to customers(Keat, Sam and Kadir, 2018.). People can order food through application or via firm website. Many new services such as Deliveroo plus, it is basically a subscription services in which free delivery is provided to customers. Such services are launched by Deliveroo in order to attract more number of people. An organization has form strategic partnership with other restaurant in order to provide customers with quality as well as timely service (Amarakoon, Weerawardena and Verreynne, 2018.). It is the strategy which has provided firm an ease in delivering of goods as we;ll as services to wide number of customers. Business entity also offers customers with the latest beers as well as ciders During the year 2017, an organization has planned expansion of its business operations across United Kingdom. Deliveroo consists of thousand full time employees. In year 21017, Deliveroo has earned the revenue of approx.£18.1 million (Foss and Saebi, 2018).An organization has made significant contribution in generation of 7200 jobs (Deliveroo – The “Disruptor Disruptor” Ushering in “Digital Economy v3.0”,2019.). Some of the biggest competitors of deliveroo are Uber eats, Just eat and Grub hub. Business entity is among the fastest growing company in context of technology. It is also among one of the best organization in food delivery sector. 2.2 Past as well as present historical development of company Distruptive innovation is a type of innovation which assist companies in developing a new market as well as value network. It can also be defined as application of technology which significantly effects the functioning of market as well as industry(Clausen, Mathiasen and Nielsen, 2018).In context of Deliveroo, the competitors of firm are using the similar business model, an organization is claiming that the competitors are attacking their value chain. Business entity in order to prevent itself from competition has facilitated the innovation (Keat, Sam and Kadir, 2018.). It is the innovation strategy which has assisted an enterprise in gaining the competitive advantage (Biemans, 2018). In relation to Deliveroo , an enterprise has been among 1
one of the most successful organisation in food delivery industry. Business entity is offering its products or services to customer in 12 countries. An organization is delivering thequality services to customers along with fast serviced at competitive price. Innovation strategy has assisted Deliveroo in accomplishing success(Santoro, Thrassou and Dezi, 2018.). Business entity has got the real innovation awards. Deliverroo has made significant investment in Roobox business which has provided enterprise an ease in accessing additional off site kitchen space. The theory of disruptive innovation describes the procedure through which goods or services takes roots initially in simple applications at a bottom market and then move up in the market.It is hypothesis which is based on assumptions that established organization fails because they dose not keep themselves update with the latest technology (Mousavi, Bossink and van Vliet, 2018). According to the disruptive innovation theory, the disruptive innovation can be categorized into two these are low end as well as new Market disruption. In context of low end disruption, such type of innovation has low performance than mainstream goods along a specific performance trajectory. In relation to new market disruption, companies make appeal to new consumers and make value networks. Deliveroo firm has conducted the new market disruption, and made customers an appeal to buy goods or services. In relation to Deliveroo, earlier an enterprise was offering both online as well as offline experience which has bought the biggest transformation in everyrestaurant(PrangeandSchlegelmilch,2018.).Anorganizationhasgainvarious advantages from the advances created throughequally-disruptive home entertainment sector. Earlier Deliveroo has also introduced new app offers using with customers can takeaway food from a thousand of the restaurants (Frishammar, Magnusson and Björk, 2019.).The main purpose of Deliveroo in context of launch of such application is to maketakeaway easier. In addition to this, Deliveroo combined the aggregator business model with the marketplace and logisticsbusiness model to create an all-newhyperlocal on-demand businessmodel. An enterprise operates on a dual operates on dual partnership modelwhere an enterprise intends to resolve the issues of bad delivery as well as restaurants. The other important part of disruptive innovation theory is resources, procedure, value framework. In relation to the deliveroo company has limited but valuable resources using which it has designed various innovative services for their customers. In addition to this, an enterprise has implemented the modern technology which has provided them an easer in facilitating innovation (Tidd and Bessant, 2018). Deliveroo has implemented the advance technology in 2
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order to provide customers an ease in tracking their order from the time it has been placed as well as delivered. An organisation has implemented the food delivery model and firm provides customers with online payment facilities.(Alexander and Joe, 2019.). 2.3 Plans of an enterprise Management in the Deliveroo company is taking high initiative for developing itself to be as next generation logistics firm. Firm by using the takeaway sales apptargets high end restaurants especially those who do not have their personal couriers. The next innovation plan of deliveroo is to utilize the latest windfall for expansion of its business in new market. In addition to this, business entity is planning to push ahead its Roobox plan. Management in an organization is planning to implement such plan for getting an easy access to additional off site kitchen space that will further helpful as well as beneficial in relation to fulfilment of delivery orders (Agger and Sørensen, 2018.). The implementation of the Roobox will enables restaurants to form strategic partnership with Deliveroo, It is the strategy which provide both deliveroo and its partners restaurants an ease in expansion of business operations at minimum cost as well as risk. By implementing the more new plans deliveroo intends to assistrestaurantsprocess more take out orders(Naranjo-Valencia, iménez-Jiménez and Sanz-Valle, 2018.). CONCLUSION It has been concluded that innovation is the best strategy in order to drive an organization towards success. The other fact which has been found from the study is that by facilitating innovation an organization can gain competitive advantage. It has been concluded from the report that disruptive technologies can be helpful in relation to attracting the sustainable market customers. The other fact which has been discovered is that the major strength of disruptive innovation is that it assist in bringing drastic innovation. It has been found thatinnovation can be beneficial for firm in context of attracting more number of business. The other fcat which has been found is that it is thedisruptive innovation which has assisted an enterprise in improving their performance in the market. It has been concluded that disruptive innovation can be helpful 3
in relation to dealing with the issue of bad delivery as well as restaurants. From the above study that technology and other types of resources such as manpower,finance etc. are very much essential for facilitating innovation. An organization has been provided with suggestions to implement all key principle of disruptive innovationas it will provide management in retaining their control on business. The other recommendation to an enterprise is that it should facilitate Continuous innovation then this tacit will assist them in providing an appropriate response to changes in external business environment. 4
REFERENCES Books and Journals: Tidd, J. and Bessant, J.R., 2018.Managing innovation: integrating technological, market and organizational change. John Wiley & Sons. Biemans, W., 2018.Managing innovation within networks. Routledge. Mousavi, S., Bossink, B. and van Vliet, M., 2018. Dynamic capabilities and organizational routinesformanaginginnovationtowardssustainability.Journalofcleaner production,203, pp.224-239. Prange,C.andSchlegelmilch,B.B.,2018.Managinginnovationdilemmas:Thecube solution.Business Horizons,61(2), pp.309-322. Tidd,J.andBessant,J.,2018.Innovationmanagementchallenges:Fromfadsto fundamentals.International Journal of Innovation Management,22(05), p.1840007. Agger, A. and Sørensen, E., 2018. Managing collaborative innovation in public Foss, N.J. and Saebi, T., 2018. Business models and business model innovation: Between wicked and paradigmatic problems.Long Range Planning,51(1), pp.9-21. Amarakoon, U., Weerawardena, J. and Verreynne, M.L., 2018. Learning capabilities, human resource management innovation and competitive advantage.The International Journal of Human Resource Management,29(10), pp.1736-1766. Keat, L.I., Sam, T.L. and Kadir, K.A., 2018. EFFECT OF KNOWLEDGE MANAGEMENT, MANAGEMENT INNOVATION AND DYNAMIC CAPABILITIES IN SUSTAINING COMPETITIVEADVANTAGEINDYNAMICBUSINESS ENVIRONMENTS.International Journal of Accounting,3(15), pp.01-12. Clausen, P., Mathiasen, J.B. and Nielsen, J.S., 2018. Barriers and enablers for digitizing Shop Floor Management boards: A Human Bond Communication perspective on Business Model Innovation. InGlobal Wireless Summit 2018(pp. 1-6). River Pulishers. Santoro, G., Thrassou, A. and Dezi, L., 2018. The Internet of Things: Building a knowledge managementsystemforopeninnovationandknowledgemanagement capacity.Technological Forecasting and Social Change,136, pp.347-354. Frishammar, J., Magnusson, M. and Björk, J., 2019. Opportunities and challenges in the new innovationlandscape:Implicationsforinnovationauditingandinnovation management.European Management Journal,37(2), pp.151-164. 5
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Alexander, B. and Joe, T. eds., 2019.Managing innovation: understanding and motivating crowds(Vol. 32). World Scientific. Naranjo-Valencia, J.C., iménez-Jiménez, D. and Sanz-Valle, R., 2018. Entrepreneurship and innovation: Evidence in colombian SMEs. InHandbook of Research on Intrapreneurship and Organizational Sustainability in SMEs(pp. 294-316). IGI Global. ONLINE: Deliveroo–The“DisruptorDisruptor”Usheringin“DigitalEconomyv3.0”.2019. [ONLINE].Availablethrough:<https://www.thembsgroup.co.uk/internal/deliveroo-the- disruptor-disruptor-ushering-in-digital-economy-v3-0/> . 6