Managing and Leading People in Organization - Desklib

This report discusses the importance of managing and leading people in an organization. It covers topics such as learning, training and development, teams and teamwork, and conflict management. The report also evaluates the case study of the organization management solution and provides recommendations for improvement. Subject: Management, Course Code: NA, Course Name: NA, College/University: NA

Managing and leading
people in Organization
Contents

INTRODUCTION...........................................................................................................................3
TASK 1 learning, training and development...................................................................................3
Evaluation of learning, training and development in your own case study.................................3
TASK 2 Teams and Teamwork.......................................................................................................6
Evaluation of Teams and Teamwork in your own case study.....................................................6
TASK 3 Conflict management........................................................................................................8
Evaluation of Conflict management in your own case study......................................................8
Recommendation...........................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
Employees are one of the main resources of all the commercial organization in order to
accomplish the growth as well as success because these employees give their top level effort in
order to do the business practices effectively. Hence it is crucial for the organization in order to
maintain all the members of the organization more effectually and it can increase their level of
productivity and performance in the market area. The following report is based on the
organization management solution. In it leader has a crucial part in the respective organization in
order to organise as well as maintain the limits by increasing and leading them effectively.
Moreover to this, management of people also refers to the human resource management that
means selection, employee’s performance, recruiting, hiring and many more are the
responsibilities of human resource management (Ariffin, and Ahmad, 2021). This assess the
organization and accomplish more and more success by providing them skilled and talented
workers. At the time when managing the people in the organization leader requires to
concentrate on recruiting suitable people and attaining most out of them in accordance to the
existing condition.
The respective organization management solution is one of the small scale software
organization which is situated in Belfast that focuses on selling as well as then giving the
systems to protect the offline as well as online document system for the range of their
consumers. In addition to add the organization focuses on employing software developer around
12 that are functioning on the several different elements of the document management system
and they are also assigned to tailoring the structure to the requirements as well as desires of the
particular consumer that is each developer of the software has particular consumers they are
assigned to.
TASK 1 learning, training and development
Evaluation of learning, training and development in your own case study
Fed recruiting and hiring of the new workers it offers several benefits to the organization but at
the same time there are few of the drawbacks which organization needs to overcome if they
really need to sustain an appropriate position in the market share (Borowski, 2021). Commonly
method is one of the ongoing method in which recruiting of the new people as well as offering
suitable training to them are basically taken into consideration by the organization. Few of the

issues which can be encountered by the commercial organization are like in the starting
functioning days of the worker in which they get basically more confused if they are suitable for
the specific job role or they are not due to this they can increase the issue for the organization in
order to delegate the task in an effective way which can act as the drawback to the company. In
case of management solution this process starts before the joining of the new worker. The
method of induction is not taken out effectively then solving the issues or answering the queries
the workers can enhance the difficulties for the organization which can lead to low performance
and productivity of the workers.
Hence one of the basic drawback of this process is that at the time of the interview panel is taken
this is not appropriate that the leader communicate with all the people individually so employees
might feel alienated that can be not appropriate in the further proceeding of the operations of the
organization (Brown, and Harvey, 2021). Hence it requires communication as well as
coordination among the new workers as well as leader which can minimize the chances of
problems as it can reduce the lack of energy engagement of the workers towards the operations
because of the created confusion regarding the responsibility as well as duties of the people
which they are required to perform. Therefore the main obligation of the organization is to
conduct a program of orientation in any effectual way. New workers at the time of their
orientation as well as process of introduction all the brief of their job rules which are required to
be fulfilled should be suitably explained to them. As today’s situation of the business is very
dynamic environment so the organization need to offer specific as well as suitable training and
development support to their workers in order to enhance their efficiency as well as skills. In
context to organization management solution management has focused on acquiring to main
process of the training that are mentioned below in brief.
On the job training - It is one of the most basic process that is adopted by the
organization accordance to enhance the particular set of skills of the people or the group of
individuals in the organization. In this method of on the job training campaigns candidate are
position for the job roles as well as thought them specific set of skills as well as knowledge that
are needed in order to perform the specific task (Décary, and et.al., 2021). This also saves the
cost as well as time and it is also one of the flexible way of offering training to the employees. In
addition to it there are several kinds of them on the job training campaign which are mentioned
below

 Job rotation
 Coaching
 Job instruction
 Internship training
Off the job training – In this process of training of the workers employees taken away
from the job role as well as they are thought required competencies as well as skills. In its people
are offered training ice outside of the premises of the organization (Ferreira, and et.al., 2021).
Moreover to this off the job training campaign as the suitable method for communicating with
the workers personally that also construct relation of the organization with the employees
appropriately. As there are several types of this type of training programs which are described
below in brief.
 Lectures and conferences
 Vestibule training
 Simulation exercise
On the other hand at the time of conducting the training and development program
several issues which are encountered by the organization and also being occurred that can impact
the learning activities of the people are mentioned below.
 One of the main issue occurs at the time of conducting the events of training is interest of
the workers. If the workers are not suitably willing to participate in this program then the
campaign cannot be successful.
 One of the main issue is that people who are providing a training need to be attentive not
ignorance as if these trainers would not provide the suitable guidance and direction to the
workers then they cannot appropriately learn in an effective way (Islam, and et.al.,
2021). This involves does not offering required resources to the people in training and
development program.
 Because of the technical initiation training campaigns are getting more and more costly
which can influence the fiscal productivity of the organization. Several business firms
cannot easily afford in order to hire the expert and send their workers in several other
organizations.
 Leaders or managers are not capable to give reviews and feedback to the workers after
the completion of the program of training

TASK 2 Teams and Teamwork
Evaluation of Teams and Teamwork in your own case study
All the organization utilizes several theories of motivation in order to motivate their
workers in accordance to attend the goals as well as growth of the organization for a long time.
In context to the organization management solution leaders of this company is utilizing several
theories of motivation in accordance to the needs as well as condition to encourage the workers
towards accomplishing the personal as well as organizational goals for the long term (Jamaludin,
2021). Some of the theories of motivation are adopted by the respective organization
management solutions which are described below in brief:
Maslow's Need Hierarchy Theory: This respective theory is totally based on the
requirements of the workers that is needed to be attained by the company. In this model match
lose have evaluated the encouragement with the requirements of the workers that can be analysed
by several levels hello and these levels are mentioned below.
Physiological needs- These are one of the most common need of the workers clothing, food,
what are and shelters which need to be fulfilled by the leaders of the organization management
solution.
 Safety needs- This type of need includes the security as well as safety of the workers
such as job security safety, health safety and many other types of it.
 Social needs- Accomplishment, self-recognition, timely appreciation, knowledge and
many other are the elements which are majorly connected with this type of need in the
Maslow’s need theory.
 Esteem needs- This is the last level of the agony of the workers that basically includes
the creativity as well as potential of the workers off management solution.
 Self-actualisation- In addition to it leaders or managers of the organization management
solution utilizes this type of motivational theory in order to satisfy the requirements and
needs of the workers in accordance to their hierarchical requirements in order to
encourage them and accomplish their organizational as well as personal growth more
effectively and efficiently
McGregor’s Participation Theory: This theory is totally based on the different attribute
as well as behaviour of the people (Kovács, and Falagara Sigala, 2021). This has separated the
people into several types which is named as theory Y who are optimistic and thoughtful human

beings whereas another type is theory X who is known to be people who are negative in their
nature. Both the kinds of this model is mentioned below with their features briefly..
Theory X (Negative)
 Workers are basically self-centred as well as not at all interested in goal of company
 Lethargic by nature and also avoids working.
Theory Y (Positive)
 Enjoys to take charge
 Gives more priority to the goals of the company.
McClelland’s Need Theory: This is another theory of motivation which is based on the
desires and needs of the workers. In this type of the theory it is understood that the workers
whose requirements has fulfilled will behave in different way in comparison to another worker
whose requirements are not yet fulfilled by the organization (Linden, 2021). These requirements
are divided into 3 elements which are analysed below briefly.
Need for achievement- It is vital for the company as this is for those such workers that
are more interested in growth as well as success and requires to enhance their accomplishments.
High requirement accomplisher are interested in facing several high risk and possess major
desire of understanding their own review and feedback.
Need for power- In this type of element desires of the workers is to possess authority as
well as power in the company. They have the capability of influencing other people in the
organization. Burgers with that belongs to this category will be more highly satisfied at the time
they attain the power from the leader in order to monitor the other staff members
Need for affiliation- It involves the appropriate as well as friendly in nature of the
workers who desires to manage the suitable bond with the other workers in the organization.
This theory assess the leaders of the respective company management solution to enhance
the understanding of the requirements of the workers and assist them in conveniently satisfying
them for accomplishing the goals of the organization for the long period of time (Liyanaarachchi,
2021). In addition to it manager of the company management solution have utilised several
strategies of motivation in order to develop and enhance the potential of the workers for the
attainment of the goals of the organization and offer them the potential success. Few of these

strategies of motivation which are utilised by the management solution are described below in
brief:
Rewards: Leaders of the respective has opt various parameters for the workers. After
crossing these limitations workers will be compensated for their effective working in the
company. And rewards can be. In of anytime which can be promotion or in the monetary basis.
Recognition: It is one of the most basic practice but it always gives the outcome in most
effectual way of motivation (Ma, and McKinnon, 2021). All the workers love to hear their
appreciation as well as recognition from their leaders or the managers in the company. In
contacts to the management solution management appreciate their workers consistently in
accordance to their performance of the work in order to encourage and realise them how
important they are for the organization.
Career advancement: Workers feels increased by attaining more growth and authority
from the leaders. Associates of the company management solution are offering the growth
opportunity to their workers in order to develop in their personal and professional life. Leader
think that taking suitable training and development programs for the entire group in accordance
to their need of the specific job role is needed.
This has also been stated to the leader of the respective organization in order to concentrate more
or the efficient performance of the workers as this will lead them to understand more regarding
the strength as well as weakness of theirs. By understanding the weakness workers can enhance
it for the future development in their own career.
TASK 3 Conflict management
Evaluation of Conflict management in your own case study
Behaviour of the individual can be described as the attitude of the individual in the
organization by following several elements like attitude as well as perception. Attitude and
behaviour of the working members of the organization are totally based on the several set off the
internal as well as the external elements and also mention in comparison to the other people. In
addition to it the internal elements impact the organization directly like workflow, policies as
well as culture of the organization (MacKian, and Simons, 2021). Where the external elements
has are such factors which cannot be in the monitoring of the organization such as economy of
the workers as well as personal life of the employees. In relation to organization management

solution there are several members of the sections that are functioning together in accordance to
accomplish the specific set of rules of the company the provided period of time. Berger says the
crucial part in enhancing the entire profitability as well as development of the organization. If the
attitude or the behaviour of the workers will be impacted then it can also influence the process of
decision making of the management solution as there are several elements which can impact the
behaviour of the workers in the organization as it is described below in brief.
Leadership-. Managers as well as leaders both has the crucial part in influencing the
behaviour as well as activity would of the people in the organization. Moreover to this, this is the
obligation of the managers in order to take the workers towards the appropriate direction which
can help them any understanding their job roles effectively. With the assistance of this workers
will enhance their level of motivation level as well as concentration towards the completion of
the several set of practices in the effective as well as efficient way (Mak, Dai, and Tang, 2021).
Managers must know the feeling of their employees As well as involves process of decision
making.
Work Culture- . Enrage there are needs of the member of staff in order to make them feel
more comfortable and make the workplace better so that they can engage and retain towards
the organization for long time. This is one of the mandatory which regulates and the rules of
the organization requires to be same for all the people working there. Moreover to this
member of the staff need to be encouraged in order to conduct their work effectively and
leaders should also make them understand regarding following the values and ethics of the
organization. In relation to the organization management solution there is more transparency
as well as security of the job to the workers of the company. In that organization leaders
treat all their workers equally without being biased Or discriminating among the workers.
Communication and coordination are required in the organization among the leader as well
as manager as IT support in increasing the productivity and effectivity of the organization in
suitable way.
Better communication-.This is needed at all the stages of the organization in an
optimistic way. There is requirement to the organization to communicate an effective and
positive they with their members of the team so that they feel highly encouraged (Newman, and
Ford, 2021). And if the leader is not interacting with the workers in appropriate manner then the

workers might lose their working interest and it can influence negativity on the performance and
productivity of the commercial businesses. The workers of the respective organization gives their
ideas as well as the premium to their leaders and leaders are required to provide them with
suitable solution as this will assist the workers to engaging and retaining for long period of time
in the organization.
Job responsibilities-. In this organization offer responsibilities of the job to the workers in
accordance to the set of skills as well as capabilities of the workers in an efficient way. Also
in add the workers will be more capable to work on to their responsibilities in a suitable
way. Moreover to this leader need to make sure that they are should not be more pressure or
stress to the workers so that they cannot work appropriately. Also it is the obligation of the
manager in order to enhance the set of skills of the workers consistently.
Perception- It is one of the major component that usually backs the entire attitude or
behaviour of the workers towards the working in the respective organization. If they are working
and behaviour is appropriate and optimistic in nature than this can be understood that they will
conveniently achieve the goals of the company and vice versa (Ostrom, and et.al., 2021). Hence
this is needed for the leaders or managers of the company management solution to keep on
motivating their workers and also understand the issues they are facing in the working so that
they can overcome those issue and work more effectively. Apart from this this can also be
understood that if the services as well as products will be automatically initiates too achieve their
own targets suitably on time.
Compensation and Advancement-.Organization management solution is achieving their own
goals with utilizing the suitable techniques as well as methods. Hence the rewards and
compensation are always act as the major internal motivator on the attitude as well as behaviour
of the work whether the person feels and looks that the management solution will pay them in
accordance to their deserving and offer them with the chance of advancement in the career by
giving those rewards and promotion and appreciation. This is why career element and income are
crucial to the living standard of the people as it can conveniently enhance the motivation level of
the members of the team (Westlund, Krumsvik, and Lewis, 2021). In addition to it with the
assistance of this it can be understood that the organization will accomplish their goals as well as
objectives and can also attain an edge over their competitors in the market area for long period of
time which will lead to their enhanced success as well as growth in the industry.

Recommendation
In accordance of situation of the management solution currently it is being understood that the
workers are operating with them at the time they encounters any change they guide lots of
confusion in the fear of losing their job role. Hence this is needed for the leaders of the managers
of the organization in order to understand all the problems which are being encountered by the
workers and then start making suitable techniques by which they can assist them out in getting
more familiar with the modification which has been made by the respective organization
management solutions.
Apart from this this can also be understood that suitable training as well as development
programmes on the routine basis can be understood as something which might assist the workers
of the company in order to attain the long term goals as well as targets of the organization
effectively. In addition to this suitable training as well as development campaign will assist out
the workers in increasing their knowledge as well as skills. This modification is understanding
can be utilised by the workers in order to enhance their performance level as well as productivity
in the organization. Also upgradation in the technology and suitable set of skills of the workers
can take the management solution or lead the organization in order to attain an edge over their
competition for the long period of time. Management of respective organization needs to up
several techniques like rewarding as well as compensation to their workers as with us assistance
of this it can be understood that it enhances the motivation level of the workers. Buy this several
advantages can be conveniently be attained in more specific way like it can enhance the
performance and productivity of the workers, working knowledge and understanding of people
of the organization as well as their long term connection with the consumers. Furthermore with
the support of it the organization can initiate providing suitable competition to their rivals in the
marketplace. Hence the leader or the manager need to be genuine and equal by giving the
suitable instruction to the workers early and accurately on how they can enhance and retain
several benefits.
CONCLUSION
From the above report it has been concluded that the organization for attaining the suitable
people in the organization they should do specific methods and processes in a suitable way that

involves selection as well as recruitment method that can support the organization in finding the
suitable workers for their organization. In addition to IT company should also concentrate on
training as well as induction method which will assist them in engaging as well as retaining its
talented workers for long periods of time if the whole method is conducted efficiently and
effectively.

REFERENCES
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