Working with and Leading People

University
Working with and Leading People
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Working with and Leading People
Table of Contents
Introduction.................................................................................................................................................3
Task 1..........................................................................................................................................................4
1.1 prepare documentation to select and recruit a new member of staff...............................................4
1.2 assess the impact of legal, regulatory and ethical considerations to the recruitment and selection
process....................................................................................................................................................4
1.3 take part in the selection process......................................................................................................5
1.4 evaluate the own contribution to the selection process...................................................................6
Task 2..........................................................................................................................................................6
2.1 explain the skills and attributes needed for leadership.....................................................................6
2.2 explain the difference between leadership and management..........................................................7
2.3 compare leadership styles for different situations............................................................................7
2.4 explain ways to motivate staff to achieve objectives.........................................................................8
Task 3..........................................................................................................................................................9
3.1 assess the benefits of team working for an organization..................................................................9
3.2 demonstrate working in a team as a leader and member towards specific goals, dealing with any
conflict or difficult situations.................................................................................................................10
3.3 review the effectiveness of the team..............................................................................................10
Task 4........................................................................................................................................................11
4.1 explain the factors involved in planning the monitoring and assessment of work performance....11
4.2 plan and deliver the assessment of the development needs of individual......................................12
4.3 evaluate the success of the assessment process.............................................................................13
Conclusion.................................................................................................................................................14
References.................................................................................................................................................15
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Working with and Leading People
Introduction
This report is based on selection and recruitment process of Gourmet Burger Kitchen which is
a UK-based restaurant chain. Along with that, documentation will be produced by the general
manager of the company. In addition, the general manager also will take part in the selection
process. On the other hand, the general manager of Gourmet Burger Kitchen will measure the
selection and recruitment process by own skills and abilities. Aside from that, various types of
leadership styles theories will be explained in this report. Along with this part, the difference
between leadership and management will also be explained through proper arguments and
justification. Moreover, the motivational theories will also be evaluated in order to examine the
talent of the general manager of Gourmet Burger Kitchen. Apart from that, the effectiveness of
the teamwork will also be discussed in this report in the light of the fact that conflict should be
reduced by an efficient leader. Additionally, the benefits of the teamwork are also evaluated in
this report. Besides that, assessment process to develop the execution or performance of the
employees will also be included in this report (Backhaus, Mell and Sabel, 2007).
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Working with and Leading People
Task 1
1.1 prepare documentation to select and recruit a new member of staff
In order to achieve desired goals and objectives, Gourmet Burger Kitchen needs more efficient
workers, and the management appointed a general manager. In addition, the Board members are
planning to recruit and appoint employees to improve the effectiveness and productivity of the
organization. According to case scenario, Gourmet Burger Kitchen is dealing with twenty full-
time employees and achieving business objectives Gourmet Burger Kitchen needs to hire more
ten employees through the recruitment process (Dubois, 2004).
Apart from that, some essential documentation is required in order to select and recruit a new
member of the staff. In addition, the HR manager can effectively manage the recruitment and
selection process of an organization but in this case, the general manager has the responsibility to
appoint ten efficient employees in Gourmet Burger Kitchen. In addition, in the documentation
process, the general manager needs to mark the vacant place in Gourmet Burger Kitchen. In
other words, the general manger needs to check the background of the new member along with
personal skills and experience in the hospitality industry. Moreover, the documentation process
includes interview segment to select and recruit a new member of the staff (Fornell, 2008).
1.2 assess the impact of legal, regulatory and ethical considerations to the recruitment and
selection process
General employment law: According to the EU employment law, the HR managers should not
recruit employees on the basis of gender, religion or culture. In addition, job discrimination act
also enclose same thing which needs to be followed by Gourmet Burger Kitchen.
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