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Managing Operational Improvement: A Case Study of Walmart

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Added on  2023-01-04

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This report examines the need for operational improvement in Walmart, particularly in the context of digitalization. It discusses the forces driving the adoption of digitalization, the current areas of operations that require improvement, and the benefits and risks associated with digitalization. The report concludes with recommendations for Walmart to successfully implement digitalization and improve its operational performance.

Managing Operational Improvement: A Case Study of Walmart

   Added on 2023-01-04

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Managing Operational
Improvement
Managing Operational Improvement: A Case Study of Walmart_1
EXECUTIVE SUMMARY
The following report is based on Walmart. The report has different sections describing
the need for bringing a change in any of the domains of the company. Further, the report finds
out about the change that helps the company in becoming a leader in global market. Next, the
risks, barriers and enablers of digitalisation for Walmart are discussed. It is recommended that
the company should use communication as the key to deal with the employee resistance against
the proposed digital change in the organisational premises.
Managing Operational Improvement: A Case Study of Walmart_2
Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................1
Forces of Change.............................................................................................................................1
Current area of operations and context for improvements...............................................................2
Operational performance gaps – Order Winners and Qualifiers.....................................................2
Digitalisation for operational improvement.....................................................................................3
Rationale and benefits of digitalisation............................................................................................3
Risks, barriers and enablers for digitalisation and operational improvement..................................3
Recommendations............................................................................................................................4
Conclusion.......................................................................................................................................4
REFERENCES................................................................................................................................5
Managing Operational Improvement: A Case Study of Walmart_3

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