Managing Operations and Project
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This document provides a comprehensive guide on managing operations and project. It covers topics such as project scope management, project time management, project cost management, project risk management, and project communication management. The document includes a case study on Bloomsbury Institute, a high education provider in London, and its graduation ceremony project. It also discusses the structure and visual appeal of a project.
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Managing operations
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Project scope management..........................................................................................................3
Project time management............................................................................................................6
Project cost management.............................................................................................................6
Project risk management.............................................................................................................7
Project communication management..........................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
.......................................................................................................................................................14
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Project scope management..........................................................................................................3
Project time management............................................................................................................6
Project cost management.............................................................................................................6
Project risk management.............................................................................................................7
Project communication management..........................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11
.......................................................................................................................................................14
INTRODUCTION
Managing operations and project refers to make a deal with upcoming regular and
business conflicts in a customised manner. In terms of project management it includes four
resources in order to achieve success and it includes planning, organizing, motivating as well as
controlling resources so that all objectives can get achieved. Both project and operations
management determines specific project as temporary enterprise so that a complete different and
unique product can get established(Al-Mazrouie and et.al, 2020). In the case of business
operations it defines all type of activities which helps in producing and manufacturing products.
The below report includes project scope management, project time management, cost
management, risk management, communication management and the structure of project as well
as its visual appeal. The report is based on Bloomsbury institute which is a high education
provider in London. It provides both undergraduate as well as postgraduate degree courses in
context with business management, accountancy and law.
MAIN BODY
Project scope management
It is a procedure which helps an organisation to define as well as provide the list of that
includes all goals, deadlines, tasks and budget which is been set as per the planning done. It is
important for management team in order to meet all expectations of clients which becomes
challenging for them in certain situations.
Description about the project: - The project is about Bloomsbury institute which is organising a
graduation ceremony. It will be organised in November 2021. The budget which is been set is
approx £7000 and length is 3 months and it must not get extended after that period.
Project objectives: - The main purpose behind organising graduation ceremony is to do a
celebration for those students who have achieved their academic as well as extra curricular needs
also in terms of their graduation. The objective of project is to motivate all students and crate
some beautiful memories for them. It is been held so that students hard work can be evaluated
and they feel that their hard work is being valued.
SMART method: -
Managing operations and project refers to make a deal with upcoming regular and
business conflicts in a customised manner. In terms of project management it includes four
resources in order to achieve success and it includes planning, organizing, motivating as well as
controlling resources so that all objectives can get achieved. Both project and operations
management determines specific project as temporary enterprise so that a complete different and
unique product can get established(Al-Mazrouie and et.al, 2020). In the case of business
operations it defines all type of activities which helps in producing and manufacturing products.
The below report includes project scope management, project time management, cost
management, risk management, communication management and the structure of project as well
as its visual appeal. The report is based on Bloomsbury institute which is a high education
provider in London. It provides both undergraduate as well as postgraduate degree courses in
context with business management, accountancy and law.
MAIN BODY
Project scope management
It is a procedure which helps an organisation to define as well as provide the list of that
includes all goals, deadlines, tasks and budget which is been set as per the planning done. It is
important for management team in order to meet all expectations of clients which becomes
challenging for them in certain situations.
Description about the project: - The project is about Bloomsbury institute which is organising a
graduation ceremony. It will be organised in November 2021. The budget which is been set is
approx £7000 and length is 3 months and it must not get extended after that period.
Project objectives: - The main purpose behind organising graduation ceremony is to do a
celebration for those students who have achieved their academic as well as extra curricular needs
also in terms of their graduation. The objective of project is to motivate all students and crate
some beautiful memories for them. It is been held so that students hard work can be evaluated
and they feel that their hard work is being valued.
SMART method: -
This method involve five steps and these are specific, measurable, achievable, realistic
and time bound. In context with graduation ceremony of Bloomsbury institute is is been
explained as below: - Specific: - It is very important goals behind the project is properly defined. In terms of
project, the main goal is to acknowledge all students who have successfully achieved
their goals in terms of education. When project is initiated and as it will be held in
November, 2021, the institute main goal is to compliment their students because they
have done hard work for both institute as well as for themselves(Pradillo, Jones and
Seweryn,2020). Measurable: - It is necessary that all goals which is been there can be measured and
tracked in effective manner. As in terms of graduation ceremony it must be motivating
for all students so that they feel that their hard work has created some meaning. Achievable: - All goals which are been set should be agreed upon and they must be
attainable. So, as they project which is organised is about graduation ceremony so goals
which institute has set up it should get achieved and all students must agree to that. Realistic: - When any project gets implemented it must be practical in sense. So, institute
set up their graduation ceremony they made sure that everything happens in a practical
manner. Whether in case of giving awards or motivating it should be done in a proper
manner(Li and et.al,2020). Time-bound: - Every project, goal has a deadline. So, institute also set up their deadline
that it would be done within 3 months and will not take more time than that.
Project scope: - The scope of graduation ceremony create a successful and effective ceremony
within the budget been set. The institute must be able to organise the ceremony in accordance
with the deadline and event must be effective enough.
Assumptions: -
The assumptions of institute for organising graduation ceremony is that their planning
which is been done of inviting all students, awards which will be given would be
successfully done. It is also assumed that all students would be there to attend ceremony and they will be
happy after attending it.
Constraints: -
and time bound. In context with graduation ceremony of Bloomsbury institute is is been
explained as below: - Specific: - It is very important goals behind the project is properly defined. In terms of
project, the main goal is to acknowledge all students who have successfully achieved
their goals in terms of education. When project is initiated and as it will be held in
November, 2021, the institute main goal is to compliment their students because they
have done hard work for both institute as well as for themselves(Pradillo, Jones and
Seweryn,2020). Measurable: - It is necessary that all goals which is been there can be measured and
tracked in effective manner. As in terms of graduation ceremony it must be motivating
for all students so that they feel that their hard work has created some meaning. Achievable: - All goals which are been set should be agreed upon and they must be
attainable. So, as they project which is organised is about graduation ceremony so goals
which institute has set up it should get achieved and all students must agree to that. Realistic: - When any project gets implemented it must be practical in sense. So, institute
set up their graduation ceremony they made sure that everything happens in a practical
manner. Whether in case of giving awards or motivating it should be done in a proper
manner(Li and et.al,2020). Time-bound: - Every project, goal has a deadline. So, institute also set up their deadline
that it would be done within 3 months and will not take more time than that.
Project scope: - The scope of graduation ceremony create a successful and effective ceremony
within the budget been set. The institute must be able to organise the ceremony in accordance
with the deadline and event must be effective enough.
Assumptions: -
The assumptions of institute for organising graduation ceremony is that their planning
which is been done of inviting all students, awards which will be given would be
successfully done. It is also assumed that all students would be there to attend ceremony and they will be
happy after attending it.
Constraints: -
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A constraint can happen like if 100 students are been invited then it may happen that only
50 students. It may also happen that management of food is not proper as per the requirements.
Roles and responsibilities: -
There are many members who are involved in managing whole project and its role and
responsibilities are been explained as below: -
Key members Roles and responsibilities
Project manager Developing a project plan
Project team
member
Work with users in order to meet business
needs
Project sponsor Make business decisions for the project
Business analyst Help in defining the project
Work breakdown structure: - It is defined as a structure which is used in context with business
procedure modelling and involve different elements like launch, design, developing as well as
implementation so that work can be monitored(Fernandes and et.al, 2020). In context with
Bloomsbury institute of organising graduation ceremony they make sure that all their students as
well as employees gets a suitable learning environment. The work-breakdown structure is been
explained as below: -
Investors- 1 week
Venue- 1 week
Budget- 1 week
Staff coordination- 1 week
Food and beverage- 1 week
Human resources- 2 weeks
Seating arrangements- 1 week
Safety for attendees- 2 weeks
Post launch activities- 1 week
50 students. It may also happen that management of food is not proper as per the requirements.
Roles and responsibilities: -
There are many members who are involved in managing whole project and its role and
responsibilities are been explained as below: -
Key members Roles and responsibilities
Project manager Developing a project plan
Project team
member
Work with users in order to meet business
needs
Project sponsor Make business decisions for the project
Business analyst Help in defining the project
Work breakdown structure: - It is defined as a structure which is used in context with business
procedure modelling and involve different elements like launch, design, developing as well as
implementation so that work can be monitored(Fernandes and et.al, 2020). In context with
Bloomsbury institute of organising graduation ceremony they make sure that all their students as
well as employees gets a suitable learning environment. The work-breakdown structure is been
explained as below: -
Investors- 1 week
Venue- 1 week
Budget- 1 week
Staff coordination- 1 week
Food and beverage- 1 week
Human resources- 2 weeks
Seating arrangements- 1 week
Safety for attendees- 2 weeks
Post launch activities- 1 week
Project time management:-
It is the method of managing the whole time been spent and the progress which was made in
concern with all kind of assigned tasks. It involve Gantt chart, network diagram and activity base
table. It is been explained as below:- Gantt chart: - It is a bar chart which determines whole schedule of project. It is made in
order to define the planning and scheduling of different projects of all sizes in order to
deal with tangled projects also.
Network diagram: - It is presentation which is done in a visual way of network. It
provides all elements that implement whole network and involve devices, hubs and so on.
It is the method of managing the whole time been spent and the progress which was made in
concern with all kind of assigned tasks. It involve Gantt chart, network diagram and activity base
table. It is been explained as below:- Gantt chart: - It is a bar chart which determines whole schedule of project. It is made in
order to define the planning and scheduling of different projects of all sizes in order to
deal with tangled projects also.
Network diagram: - It is presentation which is done in a visual way of network. It
provides all elements that implement whole network and involve devices, hubs and so on.
Project cost management
Resource analysis: - It is a tool which involve all kind of resources that are required in
order to support all strategies so that they can earn competitive advantage and use all resources in
an effective way. There are different ways and methods which can be used to make classification
among all resources like physical, financial and intellectual. In context with physical it includes
infrastructure which also defines the condition of use and adequacy. In the case of financial it
includes investors, all kind of human resources and in the case of intellectual it determines name,
database and so on(Severo and et.al, 2020).
Budgeting: - It is an activity to do enhancement and segregation of all financial resources
in terms of different activities. The budget of project is £7000. The structure is been explained as
below: -
On the basis of catering: -
Sub-activities Sub activities amount Amount(£)
Starters 500
Drinks 1000
Main course 1000
Resource analysis: - It is a tool which involve all kind of resources that are required in
order to support all strategies so that they can earn competitive advantage and use all resources in
an effective way. There are different ways and methods which can be used to make classification
among all resources like physical, financial and intellectual. In context with physical it includes
infrastructure which also defines the condition of use and adequacy. In the case of financial it
includes investors, all kind of human resources and in the case of intellectual it determines name,
database and so on(Severo and et.al, 2020).
Budgeting: - It is an activity to do enhancement and segregation of all financial resources
in terms of different activities. The budget of project is £7000. The structure is been explained as
below: -
On the basis of catering: -
Sub-activities Sub activities amount Amount(£)
Starters 500
Drinks 1000
Main course 1000
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Dessert 1000 3500
On the basis of human resource: -
Sub activities Sub activities amount Amount(£)
Event planners 1000
Decorators 500
Waiters 1200
Cleaners 500
Technicians 300 3500
Total 7000
Cost baseline: - It is related with both project and the amount of money required for
project as it defines that when the specific amount of money would be used. Cost baselines are
close and changes which are done will also relate to other changes. There are three baselines and
these are schedule, cost and scope. In context with institute, before organising graduation
ceremony they analysed about overall cost of project so that they do not face any financial
conflicts in future(Vaughen,2020).
Project risk management
Risk matrix: - It is a method which is used in the cases when there is a need in
documenting the risk before doing any kind of planning and is also used to evaluate the register
and overall actions in order to deal with all kind of risks. In context with Bloomsbury institute it
is been explained as below: -
Risk
identification
Probability Impact Overall Analysis of
risk
Response
Immediate
cancellations
4 5 9 It is in relation
with the
registration of
Due to this
problem, it
becomes a
On the basis of human resource: -
Sub activities Sub activities amount Amount(£)
Event planners 1000
Decorators 500
Waiters 1200
Cleaners 500
Technicians 300 3500
Total 7000
Cost baseline: - It is related with both project and the amount of money required for
project as it defines that when the specific amount of money would be used. Cost baselines are
close and changes which are done will also relate to other changes. There are three baselines and
these are schedule, cost and scope. In context with institute, before organising graduation
ceremony they analysed about overall cost of project so that they do not face any financial
conflicts in future(Vaughen,2020).
Project risk management
Risk matrix: - It is a method which is used in the cases when there is a need in
documenting the risk before doing any kind of planning and is also used to evaluate the register
and overall actions in order to deal with all kind of risks. In context with Bloomsbury institute it
is been explained as below: -
Risk
identification
Probability Impact Overall Analysis of
risk
Response
Immediate
cancellations
4 5 9 It is in relation
with the
registration of
Due to this
problem, it
becomes a
all attendees
and is also
implemented
by them due to
less promotion
been done
responsibility
of manager to
do further
promotions for
the event so
that more
people attend
the event.
Loss of
equipments
3 4 7 There are
many
equipments
which are
available
during the
event and
there is a risk
that many
video and
sound issues
can arise and
many more
In order to
avoid such
risks, it is the
responsibility
of event
manager to
have back-up
facility also
and check all
things before
starting it(Al
Mhdawi,
2020).
Risk of
reputation
5 5 10 If any kind of
loss occurs in
terms of image
then the event
will also have
an impact in
the negative
way.
To tackle such
risk event
manager
should ensure
that all
facilities
which are
there for
attendees and
and is also
implemented
by them due to
less promotion
been done
responsibility
of manager to
do further
promotions for
the event so
that more
people attend
the event.
Loss of
equipments
3 4 7 There are
many
equipments
which are
available
during the
event and
there is a risk
that many
video and
sound issues
can arise and
many more
In order to
avoid such
risks, it is the
responsibility
of event
manager to
have back-up
facility also
and check all
things before
starting it(Al
Mhdawi,
2020).
Risk of
reputation
5 5 10 If any kind of
loss occurs in
terms of image
then the event
will also have
an impact in
the negative
way.
To tackle such
risk event
manager
should ensure
that all
facilities
which are
there for
attendees and
should also
follow an
ethical
conduct.
Crowd
management
1 2 3 This type of
risk is
associated
with safety as
well as
security of
whole
event(Chiang
and Lin,
2020).
To avoid such
risks event
manager must
have suitable
reserve and
surplus if any
urgent
requirement
gets arise in
terms of
finance.
Project communication management
Stakeholder matrix: - There are many stakeholders who are needed in order to define and
fulfil all kind of interests in terms of whole event and these are been explained as below: -
On the basis of power level: -
Power level Interest level
High Low
High College management Government
Low Students Suppliers
As per the above data, it has been analysed that there are two variable in order to assess all
stakeholders. The first one is associated with power which basically means the level of authority.
The second one means interest level. It determines how stakeholders will get affected by all
decisions and strategies which are been made. It is further been explained as below: -
follow an
ethical
conduct.
Crowd
management
1 2 3 This type of
risk is
associated
with safety as
well as
security of
whole
event(Chiang
and Lin,
2020).
To avoid such
risks event
manager must
have suitable
reserve and
surplus if any
urgent
requirement
gets arise in
terms of
finance.
Project communication management
Stakeholder matrix: - There are many stakeholders who are needed in order to define and
fulfil all kind of interests in terms of whole event and these are been explained as below: -
On the basis of power level: -
Power level Interest level
High Low
High College management Government
Low Students Suppliers
As per the above data, it has been analysed that there are two variable in order to assess all
stakeholders. The first one is associated with power which basically means the level of authority.
The second one means interest level. It determines how stakeholders will get affected by all
decisions and strategies which are been made. It is further been explained as below: -
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College management: - Its interest is in relation to have more students so that all
facilities which are there should get acquired and scope can get enhanced. Students: - They need high facilities so that career can get developed. In relation with
this all benefits and facilities should be provided through event. Government: - It defines overall group of stakeholders who have their name in
management but pursue less power as they can only deal with right decisions.
Communication plan: - It refers to a formal plan which involve specific information and also
represent that when the information would be delivered and which channels would be used in
order to provide the information. It is needed so that all information is defined in well manner
and is provided to all parties(Zarghami and et.al,2020).
Communication kind Gathering of overall team including group
discussion
Communication objective To provide necessary content in relation to
different acts of project life cycle
Medium Email conversation as well as video
conferencing
Frequency According to requirements
Audience Team members
Project sponsor
Managers
Stakeholders
CONCLUSION
From the above report it is been concluded that event management is the most important
thing for any organisation so it must be managed well. To analyse it effectively scope and cost of
project is been included. With the help of work-breakdown structure and network diagram
various assumptions are made in order to achieve success. In an event various risks can arise so
to deal with them effectively various responsibilities are there for each employee concerned with
project team.
facilities which are there should get acquired and scope can get enhanced. Students: - They need high facilities so that career can get developed. In relation with
this all benefits and facilities should be provided through event. Government: - It defines overall group of stakeholders who have their name in
management but pursue less power as they can only deal with right decisions.
Communication plan: - It refers to a formal plan which involve specific information and also
represent that when the information would be delivered and which channels would be used in
order to provide the information. It is needed so that all information is defined in well manner
and is provided to all parties(Zarghami and et.al,2020).
Communication kind Gathering of overall team including group
discussion
Communication objective To provide necessary content in relation to
different acts of project life cycle
Medium Email conversation as well as video
conferencing
Frequency According to requirements
Audience Team members
Project sponsor
Managers
Stakeholders
CONCLUSION
From the above report it is been concluded that event management is the most important
thing for any organisation so it must be managed well. To analyse it effectively scope and cost of
project is been included. With the help of work-breakdown structure and network diagram
various assumptions are made in order to achieve success. In an event various risks can arise so
to deal with them effectively various responsibilities are there for each employee concerned with
project team.
REFERENCES
Books and Journals
Al Mhdawi, M.K., 2020. Proposed risk management decision support methodology for oil and
gas construction projects. InThe 10th International Conference on Engineering, Project,
and Production Management(pp. 407-420). Springer, Singapore.
Al-Mazrouie, J.R., and et.al, 2020. An operations readiness typology for mitigating against
transitional ‘disastrous openings’ of airport infrastructure projects.Production Planning
& Control, pp.1-20.\
Chiang, H.Y. and Lin, B.M., 2020. A decision model for human resource allocation in project
management of software development.IEEE Access,8, pp.38073-38081.
Fernandes, G., and et.al, 2020. The roles of a Programme and Project Management Office to
support collaborative university–industry R&D.Total Quality Management & Business
Excellence,31(5-6), pp.583-608.
Li, Y., and et.al,2020. What Makes a Competent International Project Manager in Emerging and
Developing Countries?.Project Management Journal,51(2), pp.181-198.
Pradillo, M.A., Jones, P. and Seweryn, P.J., 2020. Experience Finding MS Project Alternatives at
CERN. InEPJ Web of Conferences(Vol. 245, p. 08017). EDP Sciences.
Severo, E.A., and et.al, 2020. Project management and innovation practices: backgrounds of the
sustainable competitive advantage in Southern Brazil enterprises.Production Planning &
Control,31(15), pp.1276-1290.
Vaughen, B.K., 2020. Understanding and managing the risk during transient operations Process
Safety
Zarghami, S.A., and et.al,2020. Incorporation of resource reliability into critical chain project
management buffer sizing.International Journal of Production Research,58(20),
pp.6130-6144.
Books and Journals
Al Mhdawi, M.K., 2020. Proposed risk management decision support methodology for oil and
gas construction projects. InThe 10th International Conference on Engineering, Project,
and Production Management(pp. 407-420). Springer, Singapore.
Al-Mazrouie, J.R., and et.al, 2020. An operations readiness typology for mitigating against
transitional ‘disastrous openings’ of airport infrastructure projects.Production Planning
& Control, pp.1-20.\
Chiang, H.Y. and Lin, B.M., 2020. A decision model for human resource allocation in project
management of software development.IEEE Access,8, pp.38073-38081.
Fernandes, G., and et.al, 2020. The roles of a Programme and Project Management Office to
support collaborative university–industry R&D.Total Quality Management & Business
Excellence,31(5-6), pp.583-608.
Li, Y., and et.al,2020. What Makes a Competent International Project Manager in Emerging and
Developing Countries?.Project Management Journal,51(2), pp.181-198.
Pradillo, M.A., Jones, P. and Seweryn, P.J., 2020. Experience Finding MS Project Alternatives at
CERN. InEPJ Web of Conferences(Vol. 245, p. 08017). EDP Sciences.
Severo, E.A., and et.al, 2020. Project management and innovation practices: backgrounds of the
sustainable competitive advantage in Southern Brazil enterprises.Production Planning &
Control,31(15), pp.1276-1290.
Vaughen, B.K., 2020. Understanding and managing the risk during transient operations Process
Safety
Zarghami, S.A., and et.al,2020. Incorporation of resource reliability into critical chain project
management buffer sizing.International Journal of Production Research,58(20),
pp.6130-6144.
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