Managing Organisational Health

Managing Organisational
Health
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Table of Contents
INTRODUCTION...........................................................................................................................3
ANALYSIS OF EXISTING ORGANIZATIONAL PERFORMANCE MANAGEMENT
SYSTEM..........................................................................................................................................3
OPM and performance management...........................................................................................3
Communicating performance to stakeholders.............................................................................4
Risk management.........................................................................................................................5
Quality management and improvement.......................................................................................6
Financial performance.................................................................................................................6
Customer and client perspective..................................................................................................7
People perspectives......................................................................................................................8
Business ethics and corporate social responsibility.....................................................................8
RECOMMENDATION FOR IMPROVEMENT............................................................................9
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
Management is one of the important aspects of an organization through which they can
plan, organize, direct and control their day-to-day business operations effectively. In fact,
management is needed in almost every field to maintain proper balance within their functions.
However, in the healthcare sectors the prominent factors of operation management consists of
controlling cost as well as improve the quality of services that are provided to their patients. The
primary motive of the managers is to streamlines the costs and attain sufficient amount of capital
to maintain a stable levels for a longer period. Therefore, this project intends to provide specific
information regarding one of the rapid growing healthcare organizations NHS is working
consistently in a wide range of disciplines. However, the managers of NHS are working day and
night with the experts to provide efficient quality to their patients (Longest. and Darr, 2014).
Moreover, it is important to analyze the current organizational performance management
system within NHS to know their reliability in the national growth and development. In the
earlier times, the mangers role is to arrange the specific resources to their staff’s members rather
than leading them towards the attainment of their goals. NHS is working very hard to provide the
large amount of health services that consists of primary care to the patient and long-term
healthcare services. The government is also held responsible for the NHS management and
provide full assistance to working freely in the country. Furthermore, after analyzing the
management system of NHS a well-effective recommendation to improve its system is also
delivered clearly.
ANALYSIS OF EXISTING ORGANIZATIONAL PERFORMANCE
MANAGEMENT SYSTEM
OPM and performance management
Performance management is basically considered as a formal, consistent and rigorous
system of data collection. In fact, it is generally used to indicate present trends and also measure
the overall performance of services deliver by NHS to the entire population. However, the
performance indicators are most commonly taken into account as health and social care system
to analyse as well as compare the performance. These particular indicators tend to aim on a
specific area like the duration of stay, mortality rates, cost per day of patient care as well as
number of total staffs involve in the services delivery (Mintzberg, 2012). It has been seen that the
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