Managing People and Careers Portfolio

This portfolio focuses on managing people and careers, specifically in the context of an assistant administrator position at Arcadia company. It includes a cover letter, job application answers, curriculum vitae, interview practice, and assessment centre practice. The roles and responsibilities of an assistance administrator, as well as the necessary skills for the position, are discussed.

Managing People and
Careers Portfolio

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Cover Letter............................................................................................................................3
Job Application answers.........................................................................................................4
Curriculum Vitae....................................................................................................................6
Interview practice...................................................................................................................8
Assessment centre practice.....................................................................................................9
CONCLUSION..............................................................................................................................10
REFRENCES.................................................................................................................................11

INTRODUCTION
Managing People and their careers is a prominent activity performance by human
resource department of an organisation (Apostel, 2015). The role of the recruiter is to use the
best possible technique with the help of which they can select the most desirable candidate that
can help the firm to achieve the objective successfully (Archibald and Archibald, 2016). For the
better understanding of report Arcadia company has been selected which is one of the largest
company of UK that deals in fashion retailer business. There are various physical stores of the
company that offer the brands like Miss Selfridge, Topshop, Perkins, Topman and so on. This
report carries cover letter, interview question and CV which is prepared for the assistant
administrator's position within the company.
MAIN BODY
Cover Letter
5th September, 2019
121-122 Business city circle,
London UK, NY 73283
(202) 42318567
Dear Ms. Emelia Rodriquez,
I am Joseph and writing this to apply for the job vacancy of assistance administrator within
Arcadia company, as advertise on the social media and website of your company. I have gained
my qualification and academic degree in the similar field. Along with this I have two years of
experience working as Administrative Associate within the school that help me to perform
various administration tasks. Such as filing photocopies, answering or transferring calls to the
consigned department in order to respond the person effectively and solve their queries even via
emails. Due to which I wanted to be a part of your organisation.
I have strong urge to be the part of fashion retailer business where I can enhance my capabilities
and work in the various field such as scheduling the appointments, perform day to day clerical
task, manage the functions of others staffs and so on. So being the part of respective company I
can get a better platform with the help of which I can contribute my knowledge and gain wide
opportunity in order to groom my skill or core competencies which I will finally contribution for
the organisational success.

I have completed my graduation and post graduation in MBA from the London University, thus
being the part of the course I am aware about the dynamic business environment for which I can
contribute the organisation by adopting the changes and participate in making the valuable
decision making round. Further, being a bright student I have critical thinking ability that can
assist to deal with the hurdle and exploit the opportunity.
Please review my resume which is attached with the cover letter along with the documents that
will give you authenticity of my experience as well as background. I hope that you will offer me
the opportunity to participate in the further evaluation process for the respective job position.
Kindly, contact me via my mail id that is [e-mail].
Thanks for your concern time and consideration
Joseph Smith
Job Application answers
What do you want to be the part of our organisation?
I am keen to be the part of Arcadia company as it is one of the most reputation companies
of UK that look after the requirements of customers by offering them a single roof where they
can explore fashionable outfit of different brand. The company remain encouraged to adopt the
latest changes that has motivated me a lot because even I believe in exhibiting the changes that
can lead to gain better opportunity. The company not only make efforts to maintain the interest
of customer but employee as well where it offer them better growing opportunity to enhance
their capability and attain better positions. Apart from all this I am good at handling the situation
and motivate the staff in order to conduct their routine task effectively. So in the similar manner
Assistance administrator profile can offer me field where I can concentrate to update the records,
train new staff and manage the relation with vendors to achieve vest possible result for the
effective business function.
What are the roles and responsibility of assistance administrator
The role of assistance administrator is to interact with people and well verse in order to
create liaison between the people in order to conduct the duties effectively. Thus, some of the
common types of activities are to oversee the budget and conduct the financial operations of
business. Like, their work is give approval issue or receive the payment from vendor, handle the
miscellaneous expenditure or take the responsibility to allocate the fund on different business
activities. Along with that I believe that they are supposed to handle the significant information

and are liable to keep the confidential information. Further, most importantly assistance
administrator needs to oversee the operational activity and take special precaution to conduct the
business activity effectively in order to enhance the productivity or long term profitability.
What skills do you need to have for this profile?
Being an Assistance administrator within the fashion retail store I believe that proficient
knowledge over communication skill is must in order to satisfy the need of customer and resolve
their queries effectively. For which I need to effective interact with the employees and check the
day to day routine activities of operation so that the company does not face with the issue of
inventory shortage. Along with that I believe that time management skill is required to perform
the task within this Arcadia company as here I need to perform activities like track the purchase
order process, interact with vendors as well as plan out inventory. Thus, for the timely
performance of activity I can prioritise the work on the basis of their importance or deadline as
well as avoid procrastination of work. This will basically assist me to develop liaison with the
other employees, low floor staff as well as distribution centre in order to organise the task
effectively and within stipulated time period. Hence, as per my perspective communication and
time management skill are the prime skills that need to be developed for the assistance
administration position. Other then this office coordination, problem solving and adequate
knowledge to handle the technology are requirement to perform the task effectively and
efficiently.
Tell as any situation where you handled your priorities and completed the task within
stipulated time frame?
In my existing job within school I was assigned the position of administrator associate
there I was supposed to perform multitasking activities. Like, I used to take care of the
requirements of internal member including both teachers and student, answer their phone calls as
well as organise or schedule different activities of an organisation. So in order to perform, all the
different task within confined period of time I used to prepare a priority list consisting of all the
activities to be done within allotted time period. Further, adoption of such activity has actually
helped me to figure out the task and perform it timely by regularly interacting with the other
other colleagues. Thus, this was my approach to manage the work within the regular days but
there are certain days when I was over burdened with work. So to cope up with such
circumstances I with my teammates would undergo with the process of quick decision making

and accordingly change the timetable as per the situation. Thus, this process has significantly
helped us to prepare relevant decision and manage the task successfully. Hence, my job
experience not only enhanced my time management skill but also realised the importance of
cooperation and coordination while performing the activity.
How technology can help you to perform your duties effectively?
Technology has great relevance in our work as it has always helped us to perform the
daily regime in more efficient manner. So it is better to adopt the technology rather than
performing all tasks manually which is obviously more time, cost and energy consuming. Thus,
as per my responsibilities as an assistance administrator where technology can help me to
maintain the data as well as update it whenever required. Along with the I can manage the
calendar, maintain the reports of company and get familiar with Microsoft Office suite for better
configuration. Further, it is not always feasible to manage the long term relationship with
customer so again I believe that technology skill can help us to maintain ECRM that is electronic
relationship management. This help us to showcase the latest design to the customer with the
help of online platform and frequently communicate with them vis media like email. Therefore, I
personally believe that deep insights about the computer or any other technology can
successfully help the business to remain competitive and engage the traffic by gaining the result
at real time.
Curriculum Vitae
Professional summary
Dedicated and motivated person that have two years of experience working as an administrative
associated within school. This facilitate me to efficiently manage the workflow and enhance my
communication skill by interacting fluently with the other members. I am more prone to learn the
new technique and do the work effectively for which I welcome the changes and easily adapt the
surrounding.
Skills and Achievements
 Fluency over the written and oral communication skill which can assist to conduct
presentation as well as handle the complaints of customer durably.
 Experience in planning out the activities, maintain coordination and conduct the meeting
for the better functioning of administration activity.

 Proficient knowledge over the use of technology such as MS Office suite and Oracle
PeopleSoft.
 Precisely work on the detail and effectively organise the activity by giving importance to
the detail information.
 Comfortable in carrying out multi task and support different business activities
Education
Courses Stream University Grades
Bachelors of
Arts in
business
Arts University of Colorado
Springs
B
Masters of
Business
Administration
Commerce London University A
Within the tenure of my qualification I have worked upon the various product or Worksop such
as:
 Gained the knowledge of database management system for the electronic management of
data and maintain relation with customer with the help of electronic platform.
 Joined the workshop of business communication along with business mathematics.
 Web designing and advance work processing were also the streams which I had opted for
in my curriculum.
Certificate and achievement
 Gained the certificate of IAAP that is International Association of Administrative
Professional. This certification course was one one year where I studied on the subjects
like electronic communication, office management, business research, teamwork as well
as networking.
 CAP designing certificated that is used to acquire basic knowledge and enhances the
critical thinking ability.
Work Experience
Administrative Associate

I have two years of job experience working within school where I was supposed to do certain
tasks like:
 Schedule the meeting which is supposed to take place for different purpose and book the
conference room or any other space to carry out the functioning effectively.
 Conduct orientation session and train the new intern in order to enhance their potential
and perform the task effectively.
 Maintain the database electronically where I used to feed up all the information related to
different stakeholder and manage that data on the regular basis.
 Make the use of technology or system and make the client familiar with the same.
Office Internship
 Participated in the training session like on the job training with the member of different
departments like finance, human resource, marketing, payroll and so on.
 Helped the staff by making the planning of meetings or holidays parties that include the
preparation of guest lists, cover the researching avenues as well as organising vendors.
 Conduct day to day administration tasks like interacting with visitor, answer the phone
call, check day to day entry of each and every staff, coordinate with the supplier.
 Along with the day to day administration work I have preprepared the company;s report
and conducted the presentation on the corrective measure department can take to enhance
their performance and minimise the gap.
Hobbies and Interest
 Interact with people and remain active to form social network community.
 Remain updated with the day to day current affairs and read novels in my leisure time.
Interview practice
In any of the organisation cracking the interview process is never an easy task as several
rounds are required to be cleared by any of the individuals. In the same manner, when I was
giving the interview of Arcadia company in the post of assistance administrator, I found that
there were lots of positives and negative in that whole interview process which can help in future
period of time. Some of them are pointed out below:
Positives:
 There were number of candidates who were available for that particular interview among
them many of them were never while answering the question but when I got the chance to

speak I found that I am self confidence and able to answer the question as per the
requirement.
 As most of the interview are the matter of time and actions which interviewer do use and
here I found that I am reacting according to the situation which resulted in the positive
manner for me.
 My General knowledge helped me to answer the maximum number of questions due to
which interviewer was paying more attention to more words.
Negatives:
 Initially I had the pressure to clear the interview which made me nervous even
somewhere I hesitated but as the interview was going further I overcome my fear.
Assessment centre practice
Within seminar assessment practice I was suppose to carry out the process within the
group due to which I was curious to be the part of session. So on the basis of introspection there
are certain positive as well as negative point which are associated with the event that is defined
below:
Positive:
 As I like to participate in the team and come with more valid points so somewhere I
believed that I lead the team with suitable content that took the discussion in better
direction.
 Detail knowledge and effective listening skill helped me to come up with more valid
counter points that helped us land up into the final solution where we all enhanced our
knowledge regarding the certain topic.
Negative:
 Amongst the pool of adequate group member everyone was not interactively,along with
that it became tough for me to discuss with few people as they took the discussion into
argument.
 As discussion makes the whole team more productivity but rigid attitude or non
acceptance approach can create internal conflict. As in this case most of the people came
into single consignment but few of them have diverse thinking approach which decreases
the efficiency of group.

CONCLUSION
From the above report it has been determined that it is significant for the organisation to
carry out the different evaluation process effectively so that they will get the pool of most
suitable candidate that can carry out the functioning effectively. Thus, short-listing through CV
and interview round is one of the most common methods that is adopted by each and every
organisation and help to expand business effectively.

REFRENCES
Books and Journal
Apostel, S., 2015. Addressing social media presence: Shifting from place to space in
career/transfer ePortfolios. The Journal of Faculty Development. 29(2). pp.63-70.
Archibald, R. D. and Archibald, S., 2016. Leading and Managing Innovation: What Every
Executive Team Must Know about Project, Program, and Portfolio Management.
Auerbach Publications.
Cuzzocrea, V., 2015. Young people and employability. Handbook of children and youth studies,
pp.1-10.
Holm, A. B. and Haahr, L., 2018. E-recruitment and Selection. In e-HRM (pp. 172-195).
Routledge.
Huemann, M., 2016. Managing the project-oriented organization. In Gower Handbook of Project
Management (pp. 493-506). Routledge.A98380

APPENDIX
Resit work has changed in response to feedback
From the overall projects and remarks I come to know that while preparing Cover letter
for the job I demonstrated the roles as well as skills required to perform the suitable role
effectively. Along with that I displayed the essential qualification which the job seeker has so
that better advantage can be exploited. This gave the better overview of the whole scenario on
the basis of which I effectively articulated the interest area, roles and responsibility to gain the
better position and seek better result. Thus, the purpose of preparing cover letter was to
demonstrate that how the different skills and capabilities can contribute for the viable
functioning of an organisation.
Moreover, within the application form I tried to attempt all the questions but somewhere
they were not addressed appropriately because I answered all the rounds on the basis of
assumption rather than considering the class wok. This was the mistake which I conducted while
preparing this report. I basically took the hypothetical situation and counter the answers
associated with the job application part accordingly. So by considered the actual class work
world have helped me to receive the better result of the output which I put into this project.
Further, reflection part needs to be more specific rather than general as it would have helped me
to perform the task in more efficient as well as effective manner. Thus, I analysed that less focus
needs to be given in the assumption by using relevant information.
Lesson learnt from resit work that improve future project
From the feedback or resit work I come to know that I should make the whole report on
the basis of work which I did in the class instead of using assumptions. This is the lesson to me
which I will remember while doing the different project report. Reflection was one of the most
essential part of the report on which I would have put more emphasizes on the real or practical
situation. As it is vital to answer all the questions wisely so these job application need to be
answered in more concise and suitable manner. Like, if I take cover letter then I was able to
cover each and every aspect which is essential from the point of view if both job seeker and job
giver. I displayed the skills, knowledge, abilities that the representative of company must
appreciate and consider particularity CV over others. So the similar type of work need to be done
in the Job application as well as reflection part also. Hence, in future I will try to give attention to
every minute details of the project as well as the guidelines explained by the professor. Such

overall knowledge of the different aspects collectively assist me to get the better result.
Additionally, I make sure that in the upcoming projects I will use best possible effort to avoid
these mistakes that will finally assist me to gain the desirable result.